The potential is there!

The grounds are well kept and the is lots to do. Bars, restaurants, lounges and beache were a very decent etc...the pools especially the party pool was toxic. They need focus on the pools everyday. The staff were all very nice as and surprisingly the timeshare agents did not harass us at all. The lows, room was so basic it had no dresser for clothes, bathrooms were grungy to say the least, had to pay for very bad wifi, had to pay for a room safe, our fridge didn't work so why keep giving me warm [... read more] pop and beer? Lastly the hallway noise at night really detracts from the ability to get sleep when you're tired and just want an early quiet night. By early I mean 11pm-12am the yelling and door slamming has to be controlled in room areas, big issue! They need stiffer security.

Grand Oasis - Won't be going back

If you're shopping around for a resort, don't go to the Grand Oasis. There were some pros - which was mainly the grounds of the resort, which were beautiful. Everything else fell short of expectations. The actually room was dirty and smelled of mildew. The food just didn't taste good at all. The hotel is a true "party" spot. The music was blasting at all hours. This would be a good place to go if you're 18- 23. Otherwise, spend the extra cash and go somewhere nicer.

Nice beach and pools. Try to avoid March break!

On the plus side: beach is wonderful, lots of restaurants (two buffets, steakhouse, Mexican, Chinese). On the minus side: too noisy for us. The 5 buildings are built such you hear a closed door not only from your level but from all the 10 halls inside the building and believe me, there were lots of closed doors because we caught the US March break and there was a lot of screaming in the middle of the night! Try to avoid March break, unless you are a college student. The TV was waking up us rando [... read more]mly, in the middle of the night. The hotel room I would rank it at 3 stars. Paid $30 USD to get internet access. Be aware: inside the resort there are at least 8 travel agents working 8 to 5 from a travel agency Lifestyle…something , who are trying to lure with a tequila welcome package into a travel membership with them. Overall experience: 3.5 -4 stars.

Great stay!

Our experience staying in the Pyramid was wonderful. The room was clean and the staff throughout the resort were accommodating. The variety of eating establishments provided us with good choices for all meals.

Some good and some not-so-good

I had a great time on my vacation. The food was great, and the entertainment was really good. The beach was awesome, and the vendors that are always around weren't pushy. The Steakhouse was fabulous, and worth the long wait to get in. The drinks were yummy too :) However, the front desk staff and housekeeping are terrible. It took us almost 2 hours to check in. The housekeeping staff didn't receive a single tip from us all week, because the room was never actually cleaned...just beds made and s [... read more]ometimes we got new towels, and other times we had none at all. As far as recommending the resort to others...I would recommend it for groups of friends who just want to party...it is a lot of fun there. But bring your own beach towel.

Good, not great

I went to this resort expecting a party resort, and that is definitely what Cancun Oasis caters to. The service is pretty bad overall, but there is lots of alcohol, a good beach and fun parties every night. The room was better than expected; however, the air conditioners break a lot and it made me sick/cough when it was on (probably mold). The Italian restaurant on the resort is great, but all other room options are mediocre, especially the buffet.

Meh

Beach and pools were beautiful, party was good, but the food was horrible (I wouldn't feed it to my dog)... service was below par, and they did not have enough bar tenders to keep up with the demand... bed was uncomfortable, tv didn't work, and sliding doors didn't lock.. girl to guy ratio was 1:7... i would suggest staying at the Grand Oasis...

Vaca is what you make it to be

Small room buy we re arranged it to make it look like us. Great variety of food. Extra cheap liquor but the sale it for so cheap all over cancun. Dont buy anything on the beach which is marvelous by the way. All around a great vacation. Everyone was extra nice and courteous.

TERRIBLE!!!

This resort was hands down the worst! The booze sucks, service sucks, DIRTY!!! Cockroaches the size of an iphone.. Workers all demand tips.. If you want to party go to Varadero barcells money, cheers amigos

Great time

Me my husband and our 10 year old boy went May 5-11 we had a great time only downfall we had to change rooms(we were on the party floor..too loud) The hotel was very nice about it .They rated it as a 5 star I would say a 4 it is getting old and the rooms need some attention paint and spackle everything was clean can not complain at all about that. When we first got there I thought oh this place is too big a lot of walking to get where you are going but by the 3rd day it was nice to have to walk. [... read more]Sometimes had a hard time to get hot water for my tea, and because of the hours of the pool restaurants we were in between times to eat. I think they should have more food stations at the pool area. Overall great place.

Party resort

This hotel is definitely five stars in the party category. If you don't mind below to mid average rooms then this is the place for you. This is our second time back to this resort because we had a blast partying last time. This time the experience with the resort wasn't as pleasant. Our room air conditioner & tv had issues. Our bedding smelt really bad. We didn't receive water everyday in room from hotel. On our last day the power was out in the hotel and we had to lug our 50 lbs suitcases down  [... read more]six flights of stairs. (No one from the resort offered to help) We knew what we were expecting in terms of loudness and partying but our experience with the resort was defiently below average this round. The resort food is average. Many times there was nothing left. We will defiently not be going back to Oasis Cancun. If your just looking for a good time and accommodation is not to big a factor for you then this is the place for you.