Fabulous resort - fantastic staff

We had a fabulous time. They treated us like royalty- put a banner on our door that said "celebrating an anniversary" on May 12 when we celebrated 40 years of marriage. It seemed like all the staff knew. It was special. We went on an island tour (very informative) at an extra cost and used the free shuttle to Willemstat for a half a day. We snorkeled the beaches, swam in the pools daily, ate at all five restaurants - the food was great. It was all excellent.

Nice Place to stay!

Overall the stay at Sunscape was enjoyable, with in exception ( food was so-so ). Many had been visiting the resort on a repeat visit. Weather was beautiful, Warm with a soft wind that perfect. Resort was quaint and clean. Overall staff was friendly with a little less hustle than I am used to which is nice at times. except when you really need something (cutlery). Entertainment crew AMAZING. Very friendly , engaged and outgoing, doing their best to make the trip a memorable one for all yo [... read more]ung and old. Lots of activities and programs to keep children and teens busy and engaged. Food was below expectations at buffet. Not a very large variety and mediocre quality (for example: preparation of BACON and scrambled eggs at breakfast needs a revamp).. Selection at buffet is small and needs a larger variety of desserts. Food at A La Carter restaurants was great, however 2.5 hour wait for food once seated at the Seafood restaurant. View at seafood restaurant was beautiful however still too long of a wait for food. Steakhouse food delicious - a MUST!!! Downside of A La Cartes is no reservations (except Japanese) which results in EXTREMELY long waiting list - so get there EARLY. Sunscape should change this process to reduce disappointment and frustration for customers. However if food is not one of your top 3 "wants" in a resort this is the place to stay . One last great add is getting up early to sit on the beach to watch the cruise ships sail in while the sun rises drinking a latte from the 24 hour Cafe. Resort is welcoming, clean and safe.

Happy Family Vacation

The resort is very attractive and clean with good staff. We opted for the Sunclub and have mixed feelings about doing that. The Sunclub beach area was nicer and lounges easier to get with shade which was good. My wife and I and my 2 sons and their wives along with my 4 year old granddaughter went on the trip. They first booked our one son, wife and granddaughter in a small room at the other end of the resort and moved them to our building in a larger nicer room late the next day as we had compla [... read more]ined. This was despite having booked 8 months in advance! We were in the same building but not close to each other which we wanted.supposedly we were to have our fridge stocked with beer and soft drinks each day, very inconsistent if not missed entirely...different in each room so no standards. I am not sure this was worth extra money! The restaurants had good food, 4 of them and we ate dinner in each and twice in the seafood restaurant. Because we had a young one we lined up at 6 for the 6:30 opening and easily got the first seating for dinners. The buffet was a large room under a palapa and lots of food with good selection but not great quality. Satisfied your hunger but not much more. Really nice beaches with a breakwall that was a must and it was natural enough and has been there long enough that the fish have inhabited so that it was like a reef so we could snorkel along it, very nice feature. My son went scuba diving about a 15 minute boat ride away right from the resort which he said was good for fish and there was a sunken ship. The pools were all very clean, warm and not crowded at all and lots of them.My granddaughter learned to swim! There was an Explorer's Club for kids that she went to one day and enjoyed it and then she went again and dressed up for the resort's Saturday evening Carnival parade and got to lead it, very exciting for her (and all of us) with the costumes, music and dancing. Over all a very happy family place.

Great resort.

We just spent a week at the Sunscape Curacao Resort. This was our third time at this resort. We stayed in the Tower Building which seems a bit more recent than the other buildings. Our room was clean, the bed was comfortable and we had a nice ocean view from the balcony. The four restaurants are all good. The snorkeling off the beach is great.

Lovely Resort

This is a very clean and well kept resort. People are friendly and eager to help. Food is OK could improve on keeping food hot and variety could be better. Rooms are clean and spacious. Would like them to bring back Paella day by the beach and more events like this.

Beautiful beach great location for beginner divers

Beautiful beach and peaceful resort. Service in the buffet could use improvement. Service in speciality restaurants excellent. Dive shop within walking distance. Safe to take town bus into willemstad. Clean resort. We upgraded to sun club, Well worth it.

I'm

Sunscape Hotel is amazing. The staff are excellent the food is pretty good. Excellent swimming and snorkeling. You can snorkel right outside your door and Fisher absolutely magnificent. They have paddle boarding kayaking. Great place to vacation

Outstanding resort

Very happy with this resort...will definitely go back...all of the a la carte restaurants were fantastic from the food to the staff..the entertainment was great as we were there over Easter they had parades, I have been away over this holiday many times, but never had the kind of celebration that we experienced...The water was breathtaking and so clear..we were in the Sun Club and it was worth every penny..Kenneth the bartender was a real treat...

Loved the beach!

This resort was clean and cozy! We loved that the resort was smaller. You got to know the other guests well and you were never far from the beach, restaurants and activities. The beach was amazing! That was our favourite part. It is not a 5 star resort, rooms are dated and food not always up to par. Some of the staff went out of their way to accommodate you but unfortunately most of the staff were not eager to please.

Beautiful Island People and Resort!!!

The resort was awesome. The food, staff, beach, room...everything was excellent! The Island is Safe and small and I would recommend a car rental of two to three days to drive about and check it all. It takes about two hours from one end to the other and about thirty minutes side to side. All water is drinkable, common currency is USD or Guilders. 25 Guilders is equal to 15 USD. and prices are comparable to Canadian costs. Great snorkeling at all beaches, and consistent sunny days around 80 degre [... read more]es F year round on average. This will definitely be a return to location and resort and many we spoke to have returned often as well.

This resort is fantastic.

This resort is one of the best we have ever been at. This was our 4th time and it was just as good as before. The owners have done a lot of upgrades and the snorkeling is wonderful. The staff are extremely pleasant and only want to please. We highly recommend this resort.

Same beach, same people, but different resort

I stayed at Sunscape and it didn't feel the same this year. Last year we were warmly greeted with a cocktail, private check-in in the Convention Center, and given an appointment to talk about excursions. This year we lined up for quite a while in the lobby getting our room keys, etc. No cocktail. The room was spacious and comfortable, but the dryer didn't work and there wasn't enough hot water. Also there was no peace and quiet. There was terrible noise from the resorts on Mambo Beach.  [... read more] Other nights there was loud music from a party by the Dive Shop, so loud we couldn't hear the band singing by the pool. In the afternoon there was a loud speaker blaring from in front of the Japanese restaurant. We had four nights out of the seven when we were trying to settle for the night with loud music outside. I notice signs that the resort needs attention, peeling paint and missing shingles. There is only one cafe serving the whole resort, which meant long lineups and supplies running out. There are only two very small shuttle buses a day going into town. We had to book ahead and were squeezed into the tiny bus with babies, strollers, etc. Couldn't there be a bigger bus and more frequent buses? br /> We were harassed to attend a presentation about the other resorts owned by the company and to join a travel club, every time we asked a question at the VIP desk. He kept talking about the new resort being built in Aruba. Maybe that's where the money is going. We finally attended the presentation to get free vouchers, but it was a waste of time for us. The food was good, but nothing special. All in all, there was a tired look and feeling about the place. The wi-fi was overpriced at $30 a device. The gift shops were always empty, all overpriced, chintzy stuff. Last year the staff lined up at the door to wave goodbye to us, but not this year, just on the bus and on our way. Same beach, same colourful fish, warm water. However, I wouldn't go back to Sunscape

Love it

Amazing staff, Great food, lots of choices, something for everyone. Resort is a bit older, but rooms were nice and clean-hot water for showers was an issue sometimes. Overall, great time, fantastic weather, would recommend this resort.

Very Nice Resort

The resort has all of the major things down pat. They could use some work with the small things like having salt and pepper shakers on each table, not running out of towels and having more than one coffee cup in your room. The salad bar is also not so great.

Nice resort

The grounds were well maintained. This was our third trip to this resort but found the a la cart restaurants service was poor. Room was very musty smelling. The beach was great and the buffet restaurant was good but there too the service was lacking.

Great Getaway!

The Sunscape was a nice hotel. Food was good! Staff was excellent and accommodating.. Weather was beautiful. Hotel could use a little TLC. All in all my wife and I had a nice relaxing, enjoyable vacation,.

A hot, glorious week in Curacao

The grounds people did a good job of the landscaping but fell short on picking up garbage that had been blown around and did not fix the loose, missing or unpainted roof shingles. This took away from the overall nice resort. The room was very nice, nice bed and nice sheets. Bartenders were not lively...didn't seem to enjoy their job. Room cleaning staff was always smiling and saying hi, but did not refresh our towels each day. By the end we only had a couple towels left. We never had hot wate [... read more]r in the shower, just warm. Some of the pools had chipped tile, but were still nice. The food was quite good. Entertainment was good also.

Small quiet resort nice resort

Nice resort , nice beach , good food, good service.Entertainment could be better . Not much to do in the evening time . But the surrounding areas of the resort allow offsite entertainment. Mombo beach is a few minute walk . Willemstad is a quick cab or bus fare away

A great vacation!

A bit more $ than Cuba, D.R. or Mexico but well worth it. Several restaurants and bars. Good food, lots of variety. Attentive and very friendly staff, clean grounds, spotless room, comfy beds. Only 15 min from airport, 10 min to town (free shuttle 2x a day). Weather was perfect, ~ 28 every day, steady breeze, comfortable. Clear blue/green water, breakwall stopped the really big waves from coming in.

Fabulous resort

Our first impression of the resort was not great. We were dropped off in the luggage/storage area instead of at the main entrance. I would suggest this be changed as first impressions are important. Once we were inside we were more impressed. I loved the size of the resort. You did not need to walk far to get to anything. It was not overcrowded. We were always able to get beach chairs and there was lots of shade available if you wanted it. There was a nice variety of restaurants and each [... read more] had delicious food. Reservations were only required for the Japanese restaurant. The service was good. We found it a bit slow sometimes in the buffet to get coffee, juice or cutlery. Our rooms were spacious and clean. The beach was beautiful and the snorkelling was amazing! The entertainment and bar staff were very friendly and helped make our vacation a memorable one. The free shuttle service to Willemstad was a great perk!