Allegro Cozumel

This is a very nice Hotel. The food and drinks were good. lots of pool and beach chairs for everyone. Entertainments during the day around the pool was good but could use more entertainments during the evenings. they have a nice pool for children. We really enjoyed our week.

Lovely resort!

What a beautiful resort, the grounds, beach, pools, rooms, food, and especially the people. It is not a large resort so getting around was easy and you didn't feel over crowded. It looked like a great place for family vacations even though we didn't have children with us. Great kids pool area. The other pool areas were very nice. Everything very clean and landscaping beautiful. The sunsets were gorgeous every night. The food was also very good, pretty good selection to choose from. The a la cart [... read more]s were excellent and an experience. They always made it very enjoyable an extra special. The staff worked very hard for everyone to enjoy their vacation. They were always there if you needed them. Friends we were with had planned a beautiful private dinner on the beach with the group of us, he proposed to his bride to be. What an amazing meal and beautiful setting! Definitely recommend this! The waiters and the chef did an excellent job, best steak I have had! Our friends then got married on the beach later in the week, how beautiful it was! The staff did a fabulous job setting up and making sure it all worked out. They were amazing. Overall this was an amazing vacation and I would definitely return again.

Fun resort

Hotel was very very nice and beach is just great. Breakfast was great lunch was too dinners were hit or miss. Ala carts were great. beach was great clear water and service was very good. Music was playing all time happy place

Definitely Recommend!

My boyfriend and I visited from January 20th to the 27th and we had an amazing experience! We arrived late (11pm) and there was no problems getting checked in and getting situated in our room. The entire week, service was great and staff was always friendly and willing to answer any questions. The resort is very kid-friendly (we don't have kids), but we didn't find it to be overwhelming or annoying. If you're not a kid-friendly person though their partner resort Occidental is just down the beach [... read more] and is more adult-oriented. There are plenty of options for food! Most meals were served in a buffet style, but you never lacked for option. If you're down for trying Mexican dishes you have that or if you'd prefer to stick with what you know, there were always some more basic options! Both of us experienced a little bit of Montezuma's revenge, so I would pack some Pepto Bismol if you are worried about this. Overall, this was an amazing experience and I would definitely go back!

LOVED IT

LOVED THE WHOLE HOTEL , ROOMS , FOOD , POOLS, BEACH. THE BEDS WERE COMFORTABLE MEMORY FOAM MATTRESSES. HAD A GREAT TIME THERE. MY FRIENDS GOT MARRIED ON THE TRIP AND THE STAFF BENT OVER BACKWARDS FOR THEM. EVERYTHING THE STAFF SAID THEY WOULD DO, THEY DID AND MORE. THE SUNSETS WHERE GREAT. THE RESORT IS NOT HUGE SO IT IS EASY TO WALK AROUND TO THE POOLS , BEACH.

Another Great Vacation at the Allegro

We have been to the Allegro before and we're excited to go back again. The recent renovations were lovely and gave the resort a much needed freshening up. The food has also improved and the buffet and a la cartes are all excellent. What makes this resort is the staff. They are friendly, attentive and work very hard to ensure you have an enjoyable stay. The rooms are beautiful and the new beds very comfortable. Love the new bathrooms. This is a very family friendly resort. My only critique wo [... read more]uld be that the resort needs to have an adult area that is enforced so those of us vacationing without children can do so without kids all over the place. We love the Allegro and will definitely return.

Beautiful Resort Don't Go For the Food!!

We stayed at this resort from Jan 16-23rd. The grounds are absolutely beautiful and the weather was fantastic. All the staff were always working very hard everywhere you looked. Fantastic service from Darwin at the Pool bar and keeping us always topped up with fresh drinks. As well Alejandro at the buffet and snack bar, always keeping us smiling and laughing. The beach was nice on a bit of a hill and deep when you go into the water. We enjoyed snorkeling just in this area. The only real complai [... read more]nt we had was that the hotel was not at full capacity but there was ALWAYS a line up at the buffet. The food in the buffet was not up to par for a supposed 4 star resort. I have had better food in Cuba. The A La Carte restaurants that we went to, Italian and Mexican again were not up to par. I left after 1 week thankful to not have to eat anymore food from the buffet. We took our son to swim with the dolphins at Chakanaba and it was fantastic! The park was beautiful and the food that was included at the restaurant with our pass was the best we had all week. The rooms were clean but walls are very thin and you can hear your neighbours easily. We would not return simply because of the buffet, more because every time you went in there were tons of empty tables but always a huge line up. And Food quality was poor.

Great family Resort!

Many thanks to all the staff at Allegro Cozumel, we had an excellent vacation with you guys. Also, best regards and thanks to the Pro Dive International Dive Shop at the hotel, very professional and excellent service. See you soon!

Divers Paradise

This was an amazing trip starting off by a nicely renovated from top to bottom complex . The grounds were clean and nicely manicured and rooms were very comfortable . Tried all the restaurants all had very polite and hard working staff with good selections to choose from . I purchased the Ultimate divers package which i my mind was well worth the added cost from private concierge named Hector who made or week a pleasure to the private relaxing center with premium bar and food when the other re [... read more]staurants were in transition and dive benifits for the week with a great dive center on site with great instructors to show you all the amazing wild life and coral structures this great reef area has to offer . This getaway is rated 4 star but with a few minor tweaks will be a 5 i will definitely be going back again soon .

Great fun and awesome people

The grounds and public areas were clean and beautifully landscaped The beach was fantastic Rooms were clean and comfy with extra everything if you want.. a little noisy on the upper level because the neighbors can be heard thru the thatched roof. Dining was good, The buffet was good , recommend the hot egg or omelet cooking area for breakfast Hard to book the special restaurants so do it early. Common room/bar ,pool table lost the cues and balls , the air hockey game never worked ( stuck)  [... read more]the foosball table worked sometimes, if you are going to offer something...make sure it works. All broken games offer is disappointment and this is the only thing to do at night if you don't go to the disco. There is a large sidewalk area that runs along the bush area with a fence. People use it to get to their rooms but there is no path lighting. Bad Biting itchy Bugs, we had bites everywhere, not sure what they were from!! There are mosquitos. But these were also something else. The excursions were great The rent a car guy was not very accommodating when late Only went to a few night shows.. A night of magic would be cool, Better advertising for the night features ( posters or in room booklets) And downtown schedules and good maps... closed on Sunday was a surprise... for the markets Best Part by far is the service people.. the waiters, bar tenders and room attendants.. obviously working for tips but they were friendly and personable... a little more English would go along way for their success (tips)

Allegro Cozumel

Overall it was a nice resort - one major issue, we had raw sewage outside of our door on more then one occasion. Luckily they were quick to fix the issue, but gross none the less. The restaurants were great!

Excellent Resort

The Allegro Cozumel was excellent!! This hotel is very clean and the beach was beautiful and clean. Our room was in the 47 building so it was half way to everything very convienant. They are definitely a four star and working their way up. The staff were amazing very friendly and if there was a problem with anything they would fix it right away.

AMAZING STAY AT COZUMEL

The hotel grounds are ultra clean. The staff was great and ready to help through out the hotel from the reception, to bars, to buffet and restaurants to maids. The food was delicious for people who like fish THIS IS THE PLACE. There's always something for all tastes. Older rooms are OK. We asked to change into a family room and it was renovated and a lot of space it was perfect. We were with Air Canada for the first time. Our representative Wilson was the best we have ever seen, he would d [... read more]o anything to make your stay memorable. We will be back this is a great family place and diver's place. We recommend.

A Great and Accommodating Experience

1. Staff and customer service is top notch, in our opinion. 2. Resort is gorgeous, beach is amazing with tons of stuff to check out while snorkeling and there's a great mix of things to do. Lots of lizards around the grounds and other local wildlife. Quick taxi services and beautifully situated. 3. For a resort, the food was way better than expected. We are also vegan, which makes matters a little more cumbersome at times. There was good variety, and the chef prepared a few special  [... read more]meals for us while we were there when the menu wasn't as accommodating. Good restaurants in Playa del Carmen (a short ferry ride away) and good variety on the resort. *Enrique was the best staff member there, always smiling and ultra helpful! 4. Book activities while you're in Cozumel. We scuba dived, did snorkeling tours, parasailed, ATV'd through the jungle - and it was all totally worth it. Locals are friendly and helpful. 5. Cons: Timeshare people in the hotel lobby, expensive Wi-Fi service, rooms that could use some finesse (and minor mold removal!) Allegro is great, overall and we would return in a heartbeat.

Excellent

The resort has 2 swimming pools and one splash aria for kids,very clean .Garden is impeccably,clean rooms and good food.I think every fussy eater can find something to eat,is buffet breakfast ,lunch and dinner but you can choose dinner in one of 3 Ala cart restaurants.The beach is with soft sand and clear water..no gelly fish no corals. The resort is a paradise for Scuba divers lots of coral reefs.

Gorgeous Resort!

Just returned from an 8 day stay at the Allegro Resort and I have to say I was pleasantly surprised. This resort is rated a 3 1/2 star but it was at least a 4 or 4 1/2 star resort. The grounds were gorgeous and groomed everyday to look their best. The food was better than I expected and customer service was great. The staff made sure to make every visitor feel welcome. The al a carte meals were a fantastic experience. The Air Transat representative did a great job explaining taxis, shopping, fe [... read more]rry, and the most popular things to see on the island. Cozumel is a very relaxing place to go if you just want to get away or if you feel the need to shop, it is also close enough to do some shopping too. Our Tripcentral agent, Nicole Kirk, did a great job helping me choose this resort and I was not disappointed at all. I will definitely be returning to Cozumel next year to continue my ventures.

Very relaxing resort

Very clean and well taken care of will layout and friendly the staff always there to help you the wild life was really relaxing you could eat of the walkway it was so clean lose to some good attractions and good eats

Great resort at a great price

Wonderful well-priced resort. Food and drinks great! Water and snorkelling great. Excellent service! Rooms clean, well-stocked, well-kept. A-la-carte restaurants all had great menus and service. Good time was had by all!

Fun in Cozumel

This hotel was great if you are an avid scuba diver or snorkeler. The pool and beach volleyball were great, however, there were very little activities for teenagers in the evenings which was disappointing. The beach was very disappointing....not really the white sand beaches I have heard about. The food at the restaurants was outstanding, however, the buffet meals remained just adequate. A great resort for families with small kids, however, not as good for families with teenagers. The staff were [... read more] very friendly.

Nice friendly resort

Resort very nice, clean, friendly staff, amazing food & selection. Rooms very nice, especially 2nd floors. However last 3 days there was no hot water, the day we were leaving we had no water pressure at all.