Beautiful resort

Great and well maintained adult resort. Very friendly staff, amazing service. Rooms a bit outdated but very clean. Nice atmosphere and ambience. Terrain lost in very well maintained greenery. Amazing! Good food and restaurants. Beautiful clean and natural beaches. Possibility to do snorkeling to see coral fish straight from the shore. I will be back. Thank you

Very relaxing stay

The resort staff are exceptional at managing the resort on limited assets and newly hired personnel. Covid guidelines are strictly followed and we constantly reminded to put on our masks we in the restaurants. It is a very safe and welcoming area. The beach is rocky near the entrance but is clear for swimming a hundred feet down lots of areas to go for a walk. I would recommend visiting the nature reserve for $3 just over the white bridge and hiring one of the horse a carriage taxis (Adrian) to  [... read more]take you into town instead of the bus. Food is varied and ample. No complaints with the choices. Our room maid ( Maryluz) was wonderful. And of course a shout out to the bar tenders(the famous Lorenzo) This was my 3rd time here.

Lovely resort with amazing staff!

Dedicated, friendly staff who worked very hard to keep visitors happy and safe. COVID protocols were closely followed and everyone was able to relax and enjoy their surroundings. The beach is lovely and although some of the room supplies seemed to be in short supply, staff did their best to provide the necessities.

FIXER UPPER

Lots of room for improvement. Repairs are needed. ie Cottages are falling apart. Signs are illegible . Walkways are dangerous. Entertainment is high school caliber. Price point should be 800 per person.

Paradisus Rio de Oro April 6th to April 13th 2022.

This is a beautiful clean resort. The layout and size is what we really liked. Vegetation is plentiful and beautiful. Like always, the Cuban people are so warm hearted & friendly people. They follow Covid-19 protocol to the T. (Staff always wear their masks etc..) This resort deserves the rating of a 5 star............. Diane & Paul Montpellier

Beautiful but needs work

I plan to be very honest and fair. The grounds are beauitful. The rooms are a bit more dated than you would expect for a resort of this magnitude. Mattresses need an update. I had to sleep on the chaise. Beautiful people and fantastic food. Stunning sites. It is the most beautiful resort in Holguin.

95 out of a hundred Could be a 100

Staff and locals very friendly and always happy and polite. The only suggestion to improve this hotels overall rating is to address the reception staff performance.There is room to improve the reception service with a possible program on learning basic English.Remember reception is the first point of contact.It was a ok reception but not up to a Five Star service.Everything else,the grounds the pool the beach the restaurants were excellent.This service staff what can I say beautiful peop [... read more]le.

Beautiful Resort❤️

Our first trip to Cuba in 2 years ,what a beautiful way to kick Covid out! We can’t say enough about this resort. We arrived to tropical surroundings with well manicured grounds and flowers ,clean resort, efficient check in and friendly staff. Our room was fantastic! Clean , spacious and updated washroom. We met our housekeeper soon after we arrived. She introduced herself and was very welcoming and friendly. She was great at her job. Paradisus is gorgeous! Beautiful pools, and beach. Ple [... read more]nty of chairs on the beach and around the pools. The resort was about 50% occupancy when we arrived but by the end of the week things had ramped up to considerably. The food in all restaurants was great. We had no issues with anything. Service was efficient, well served, and friendly. The set up for Covid safety is well organized and sanitary. A change I would like to see continue . Most guests were more respectful to one another in the buffet than I have seen in the past. Overall this was the nicest resort I have been to in Cuba! For my 15th trip there I was very pleased. Everyone at the resort was great. If your looking for a vacation to relax in a beautiful tropical setting this is it!

Amazing resort!

We spent 7 days in Paradisus Rio de Oro and we did like it so much! The weather was nice, many activities and entertainment. Great snorkeling! Everything - food service, beach ! We wish to visit it again.

Beautiful resort

Lovely resort, grounds and rooms. Very well maintained inside and out and their covid policies were very impressive and well regulated. The food was average at best, but we could always find something we enjoyed. Entertainment was low key and slightly repetitive for the week we were there but there was some great live music artists. The beach area was our FAVORITE. We snorkeled every day, although the shoreline was rough and rocky there was always somewhere to walk in and enjoy some active f [... read more]ish. Staff was great, definitely bring tip money and keep in mind that alcohol stock is weak right now during Covid. Our only serious complaint was the very blatent escorting happening between very old arrogant men and very young local girls. Gross and sad.

Amazing!!!!

We stayed March 2nd-9th,2022. We had a wonderful time on this beautiful resort! Only 354 rooms so very intimate and easy to get around! The grounds are lush and well maintained and the rooms are big and clean! King size bed was a nice surprise and comfortable! The shower was awesome as well! All staff were friendly and attentive and the entertainment was lovely! The beach is rather rocky in front but a short walk leads you to beautiful swimming where the turquoise water meets the sand! Great fo [... read more]r snorkelling right out front if not too windy. The food was impressive! Presentation was great too! Be sure to book at the Japanese Restaurant! Request the Teppanyaki table when booking for a fun, inclusive experience! There was no Vodka on the resort for our stay. Luckily someone had mentioned this prior to our arrival so we bought our own at duty free on the plane! There is a cute little beach and a salt water pool at the Spa where you can spend the day if you book. No food or bar fyi. There is a separate from the spa Massage Hut right on the ocean edge! Be sure to book a one hour full body massage and reflexology during your stay! We had Shelley and she was INCREDIBLE!!!! We met some really great people during our stay and rocked the Disco! So much fun!! Also would be a great spot for couples seeking some romance as there are many little spots to call your own! Great little Gem and we will definately be back!! Terri and Steve

Great spot.

The resort was very intimate and small so it wasn’t far to walk anywhere! Food was good, rooms were clean, service and staff were amazing! The gym was clean with a beautiful view of the ocean and spa. Spa massage and beach massage were incredible! The only improvement would be alcohol in the room and there was no vodka on site.:(

Very nice resort

The resort and hotel are very well maintained. The staff was excellent during our stay. The beach is quite nice as well. The only complaint was there was no beer in the room fridges which we are used to. When we asked for some it came warm.

Wonderful Stay

Paradisus was a wonderful place to holiday . Although an older resort and taking into consideration of the last 2 years of Covid restrictions , our stay could not have been better . Staff, food, accommodation was all amazing . They are very conscious of Covid and have very good practices in place . We felt very safe . Will definitely return .

We found our paradise!

Excellent resort, super clean and grounds well maintained. Love that there are no tall buildings and find it very quaint. The staff were extremely kind, friendly and helpful. Best resort staff we have ever encountered.

Service+++ (even with COVID)!

The staff are exceptional! Whether you booked Royal Service like we did or you used 'general' services... like we did... the staff and service are exceptional! COVID best practices are observed and you will feel safe! Currently having a few supply chain issues... but overall easy to adapt to!!! The grounds are immaculately! (The groundskeepers do their very best to mitigate guests...). If you wish to tip...and if you choose to use Loonies or Toonies... please take 'pristine Canadia [... read more]n bills' and offer to trade them for bills. Coins (such as our Loons & Toons) can't be exchanged in Cuba. AND Bills must be nearly new for locals to exchange. BTW: The staff will never let you know this. I got my info from an Ex-Pat and then confirmed it locally by a trusted person. I will book this location again!!

Amazing resort!

This hotel is beautiful with his mature foliage, the service is excellent, friendly, courteous and the food is of high quality. Due to covid the resort was about 25% full. We are considering returning for a third time.

Beyond our expectations

We upgraded to the Royal Service and it was the best thing we have ever done. The service, food, drinks and attention to covid protocols were fantastic. Beach and Pools were relaxing and clean Our travel times were long, 11 hours going and 12 hours coming back so nervous flyers would not due well to travel during covid. We are writing to Sunwing to thank them for flying as there were only approx 20 of us travelling to Holguin. Thanks to Jenn Black for recommending that we not cancel our trip [... read more] ;-)

Healing Holiday

The management and staff at PRDO were so kind,attentive and cheerful during my stay from January 3-26, 2022. Our bungalow was so peaceful with beautiful views of the palm trees and distant mountains. I loved being able to watch the night sky from the outdoor shower. I enjoyed my daily walks on the grounds amongst the colourful flowers, banana and mango trees to the cool shady botanical garden. Beach walks and swimming/snorkeling in the beautiful emerald green waters was so therapeutic. Food was [... read more] plentiful and fresh, my favourites being the cappuccinos, papaya, fresh grilled fish of the day, shrimp salad, thin crust pizza, custom pasta and the deserts! I came here with a heavy heart after the recent loss of my son. My stay here did so much to improve my well being. We will definitely be back!!!

Wonderful Resort

This resort in Holguin was great. The food was amazing. I know a lot of people complain about the food in Cuba but this resort was great. The staff are wonderful and friendly. I cannot say enough. The rooms were wonderful and very clean The resort itself was amazing. I will definitely go back