The resort was beautiful.

The pool was fabulous. The grounds were well maintained and beautiful. The rooms were your standard hotel rooms but the bathrooms were recently renovated. There was an initial mix up on our rooms and the hotel was quick to fix the issue and moved us to an upgraded room. The buffet was good, but breakfast was definitely our favourite and the Brazilian a la carte was so good.

Great Resort and good time

My husband and I travelled here from March 14-March 21. Weather was excellent. Cons: wifi was not good and barely any staff knows english. The staff mainly knows spanish. There should be refreshments provided in lobby area 24/7. Pros: rooms were clean, service was excellent. We needed towels and they were brought to our room immediately. Food was excellent. Daily activities in pool. Staff very friendly. Overall, great trip and I would recommend.

Great resort

Great value resort, no complaints, had a room with great view of the ocean, good food, awesome service, mature well manicured grounds,second visit at this resort. Went in March and experienced perfect weather, hot and sunny every day. Went on the cable car up the mountain and experienced a wonderful aerial view of Puerto Plata. You don't need a guide for this.

March break holiday

My friend and I stayed at this resort during March break 2019. We upgraded to adult deluxe vip and were very happy with the upgrades. Although there were a few issues with little things like the hair dryer not working and a problem with the shower they were taken care of right away. Grounds and pool were kept beautifully and the beach area was very nice. Food was good although I would have liked to have seen more seafood and fish at the buffet. All restaurant staff were amazing. VIP lounge was f [... read more]antastic. Would like to see more pool side activity such as bingo dance lessons etc. Felt very safe while walking around on beach and in resort.

Wonderful resort

Perfect size hotel with everything within walking distance. Friendly and very helpful staff. A la carte restaurants were wonderful. Didn’t like the shows at night. Need to have more variety. I would definitely return to this resort

Impressive Resort but a Few Glitches. TripCentral excellent. Sunwing very good

Our "direct" flight with Sunwing and bus transfer to the resort were very good. Nexus, I believe, were very efficient, organized and had a very nice bus and system. Our agent with Tripcentral, Wendy, was just great. The extra coupons from Sunwing for valet airport parking were ideal and offered us a very reasonable price to experience something new, rather than taxi. Also excursions booked during the flight were cheaper through Sunwing than at the resort itself. Paperwork arrived without a glitc [... read more]h! To start a review with a negative is not how I planned this because I was so impressed with this resort, the travel agent, the airline, the male staffing, and the price! BUT... Reception at BeLive Marien on February 28, 2019 was a bit confusing. We had booked an oceanfront room and did not realize the extent of the package 2 of us had, offering VIP service. We were a group of 5 adults - my family. After standing in line to check-in at the main lobby desk for over 20 minutes, we were then redirected to the VIP lounge which was in a totally different area and this delayed the process. Our room in Unit 9 was allotted to us and the other 3 companions were already settled in a different building. IMMEDIATELY after being driven by cart to our room, I phoned to say the room was unacceptable due to a high level of mildew which I am very allergic to. I also did not like the fact that we were at ground level and there was no barrier from the grassed area to the patio entrance of the room. I was concerned about security with that lay out, as well as privacy. The lock on the patio door was merely a thin metal peg which you inserted into the centre beam and it didn't even fit securely in the hole. The light in the hallway was burnt out too, making it very difficult to insert the room key due to the darkness and we were right at the walkway to an empty lot, away from the main resort so I worried about my safety. The reaction to my complaints and request for a healthier unit almost went on deaf ears with the person on duty at VIP. It was later in the day and my patience was getting low. I was already having difficulty breathing in the room, needing my inhaler, and was told there was nothing available until March 3 but I could call in the morning to talk to a manager if I wished. My companions offered their room to me but I didn't want to rock the boat on Day 1 so to speak. I called early the following morning to be told that they would have to wait for a manager to arrive at 9:00 a.m. to deal with the problem. I did not go on a vacation to play phone tag or waste my time waiting around for what I paid for. My husband does not like confrontation so I hesitated to ask the Sunwing reps or our agent to handle this on my behalf because then there would have been more tension within our family unit. The distance to the VIP area was considerable for me as I was struggling with my breathing due to the mildew, and I just decided to turn off the air conditioning which seemed to be one of the culprits. When we were in the room we kept the ceiling fan as well as the bathroom fan on to circulate fresh air from the outside. Needless to say the room got quite warm. I asked the housekeeping attendants at our room to disinfect the room with bleach and wipe things down like below the cupboard units which wreaked mildew, but they kept claiming they didn't understand me. After that they hardly even cleaned our room or left supplies such as hand soap, matches, and when they knocked to come in we would immediately leave only to return perhaps 3 hours later to an unserviced room. One girl kept saying "later" when I requested it be done as soon as she knocked and we left. Yes, it was later...much later. The floors were very sandy requiring shoes on at all times. BUT on a POSITIVE note, THIS RESORT HAD THE BEST PLUMBING, the tub and sinks drained perfectly, water pressure was amazing, and there was an abundance of hot water. One of us had numerous bites and we had separate beds so we questioned if it was bedbugs. The beds and pillows were very comfortable. Our other companions in Unit 3 were told their rooms would be fumigated within days but we didn't know the reason. They also had bites but perhaps it was mosquito or sand fly bites. Mosquitoes were high on certain days even though the staff was spraying all the time outside. Our remaining party of 3 were VERY impressed with their cleaning staff and rooms. During our stay we witnessed staff upgrading beds, shelves, etc in many areas of the room units so they appear to maintain the resort well. In the end we just remained in this room. My husband went on the 3rd March to the VIP and told them we would just deal with it our own way, and we made the best of it. Previously I applauded the efforts of the male staff. They were exceptional with helping me no matter what my request. From the waiters, the towel hut (Maharoney), the bartenders, the security, promotions people and others, the men were so much more attentive and personable than the women. I do have to make an exception because one of the girls from the entrance to the buffet restaurant who got us our table, went above and beyond welcoming us and asking about our stay and personal lives. Otherwise, the women seemed to have attitude, putting forth minimal effort to make our stay enjoyable, and seemed to use the excuse of not understanding our English language every time we asked for something. One night, my daughter suddenly felt ill and we headed to my room. I was also struggling with stomach, breathing and other issues. The key would not work. My son and I headed to the VIP area to get a key leaving her behind knowing he would not be able to get one by himself. I wished the hallways had lobby phones. I was having a terrible time and was sweating profusely struggling to catch my breath. The VIP office was closed and as a cart drove by with maintenance men my son hailed them for a ride for me. They slowed but did not stop even though he said I needed help. We arrived at the front lobby desk. I requested a key and told the woman that there was no way I could make it back to the room without assistance. She told me to go talk to security and pointed to the entrance of the resort, not concerned at all. I hailed a young security man who immediately told me to sit and he would get me help. There was a bit of a scene because the carts were already locked up, and people were taking notice which embarrassed me. But the young man got the help I needed and I was carted back to our unit. The wrong end of the unit requiring more walking, but there. They left with their cart, and then the NEW KEY did not work! Thankfully my husband showed up with his. My daughter was feeling better but I was more than ill. I was totally stressed, crying and took some medication and went to bed. This sounds very dramatic, and it was, but usually I give the benefit of the doubt to hotel people because I once worked cleaning rooms and dealing with clients. It's not an easy job, and at times it's very unrewarding and frustrating. I apologize for even writing about this, but I was very polite with everyone, and just wanted to feel well again. I understand that my health issues are not their problem, but I did have the necessary items with me to eradicate most complications. It was inexcusable that the women employed here, totally ignored my requests with issues that could have been very serious. Now to the highlights...and there were many. Much more than I expected for such a great price. The resort was beautiful. The view of the mountain, the landscaping of lush tropical foliage, flowers, trees and eye catching architecture definitely appealed to us. The pool was gorgeous, large, well maintained, impeccably clean and perfectly treated with chemicals. The sound of the fountains, waterfalls, and the ambiance of the night lighting in the water added a special dimension to the hot tropical nights. Daytime loungers were plentiful and the "toys" available and activities were fun. I would have to rate this as the best pool we have ever had. Sitting by the poolside bar, day or night, offered a wonderful environment to chat, drink, soak up the sun, or watch the nightly stage and dancing in that area. Washrooms were conveniently close and very clean. The shaded area under the Mediterranean Restaurant allowed us to play cards without having to go far for refreshments. And the internet stations were all around for our daily limit of free time. Mind you we also had free wifi from our VIP package which was more than enough at 15 hours each.Every area of the resort from lobby, to dining areas, to grounds etc was absolutely stunning with the crowning glory being the view of the mountain from the pool area. The beach was delightful, too. It was much cooler on the beach than at the pool. The sand on the beach was fairly clean. We had a few very windy days so seaweed washed in but nothing excessive. Walking into the water was great - no sharp shells or stones. The loungers were plentiful all the time. We had use of the VIP beds and Adirondack chairs which were a lovely bonus feature. The swing in the VIP area was delightful. And the VIP bar hut was awesome. One of the bartenders, Jeffrey, was just so good and very very personable and friendly. It was awesome that vendors were minimal, and never bothered us once we nodded our heads that we weren't interested. Even when they would be allowed in the evening onto the resort walkways, they were not a problem at all. Security on the beach was excellent. One late afternoon my husband ventured out with his binoculars beyond the resort's edge. Immediately a security guard told him it might not be safe due to locals coming to the empty lot beside us. He said there had been isolated incidents we should be aware of. He befriended my husband and for the remaining stay they would converse regularly. While photographing the sunrises, there were always guards walking with their batons all around the beach and resort area. Very reassuring, as I was usually alone. Speaking of the empty lot beside our unit, it was such a joy to watch the farm animals coming down to the water's edge daily. I think this was the highlight of my afternoons and early evenings. The 2 mother sows and her piglets seemed like we were on a free excursion! I marveled at the variety of birds there, too which was perfect for my photography obsession. My companions laughed when a cow looked in the window to the Sunwing's room for our welcoming meeting. Some people were not impressed but I thought it just connected us more to the country we were visiting. The staff sprayed back there regularly too which I assume was for mosquitoes. The meals were good. One of our priorities was food because we have a person who doesn't like a lot of items. From internet reviews I figured this resort would be the best choice from what I read. We found the buffet offered a good selection of basic food like breads, cereals, bacon, fruit, cheeses, desserts and standard meat and vegetable choices. All 5 of us ate at the buffet daily at some point, and were satisfied. The a la carte restaurants were very good. We chose the Mediterranean, Brazilian and Mexican also ordering the extra lobster for a fee. Once again the waiters were very attentive to our needs. The Mexican was definitely the best however two of us had cramping issues afterwards which may or may not have had anything to do with the meal. We loved the beach snack bar and restaurant too. The burgers, hot dogs, and other foods plus the fantastic assortment of condiments went over really well with all of us! Each restaurant offered unique ambiances which complimented our overall impression of the resort. We found them very clean, and the food cooked properly all the time. We certainly enjoyed the entertainment, some nights more than others. The Beach Party was fantastic and lots of fun. The skits at the theatre and games before the dance troupe came on, were very entertaining and humourous. Many laughs. We were not impressed with the dancers' skills because we have seen much better and longer shows elsewhere, but it allowed us to mingle with other hotel guests and form conversations with them. The dance choreography was a bit off most of the time. The bar staff were excellent. Although I never proceeded to the dance bar after the shows, my 3 adult kids did and they put in quite a few very late nights always having a super great time. The beach bar and restaurant kept the party going even later, lol. Good memories were created for sure. Even the Kviar casino provided some fun even though their casino women were just as rude in my opinion. The female cashier made me feel like an idiot when I asked questions about their ticket redemption and currency exchange. Otherwise I will add some recommendations to finalize my review. Rooms: -Larger countertops in our bathroom and towel bars further away from wall and longer would have been perfect.Because nothing dries well, hooks to hang clothes would be ideal. -A system where the key card also allowed the ceiling fan and bathroom fan to remain on for those people who don't like airconditioning, or have faulty units. Screen to the patio door would help with mosquitoes and avoid having cats or birds walk in. -Our bathroom door stuck badly and I had difficulty opening it if it did close, due to not having the height to operate the lever handle. A regular doorknob would be better. -Hallway phones when keys don't work because it's quite a walk back to lobby. It was very hard for us to leave. Everyone of us had a different experience here, but all of us were very happy with our vacation once we accepted the fact that the room I got was just something we had to deal with or let ruin our limited time at BeLive Marien. Sometimes these things happen, although I wish it hadn't because I know this would have been the best family vacation we had ever taken due to the wonderful facilities and bonuses available. This resort offers so much for any age. Children, young adults, partiers, older retired people, rich or poor can all find something here. The clientele were such a great group and we formed many friendships in such a short time. I would return in a heartbeat and I think all 3 of my adult children are already making plans.

Good resort

Although an older resort the upkeep seemed really good could stand to do more events for the guests wasn't much to see after 11 o'clock grounds were keep good and workers seemed friendly and wanted to help you

Great resort and right price

This is the third time for me coming to this resort, always have had a good stay here, rooms are clean, always can find something to eat(it’s no steak house) but it will do. Resort staff is mostly very nice always, great location and close to the airport. Won’t beat the value for what you get, only downside is the resort is a little rundown as it is older

Be Live Marien

Beautiful! Very friendly and hard working staff! Amazing food! The only complaints is the bathrooms needs to be updated and the wifi isn’t the best! But your on vacation so unplug and enjoy! Do the city tour excursion!

A beautiful resort to escape the cold winters.

We had a wonderful week roaming the beautiful grounds of the resort, swimming in the amazing pool and walking the beach. Whatever you want, stay quiet or join in the fun, it's all there for you. The staff are friendly and eager to please. Whatever foods you like, it's all there in abundance. For me I enjoyed the fresh fish every day. Tropical fruits and fantastic deserts to spoil you. This was our third stay at this resort.

Excellent Resport

I would give this place a 10 out of 10. The rooms were fine, clean. The grounds were well kept, no litter laying around. The food was excellent in the buffet and the snack bar. The three al carts restaurants served excellent food. All the waiters and servers were very pleasant and were always there to help you. Activities were great. The pool was always clean and lots of lounge chairs to sit on. I will be going back and would recommend this resort to anyone looking

Fabulous Resort

The hotel property was huge, colourful and cozy; it was overall a great property I enjoy the wonderful landscape and the unique building layout very nice grounds. The food was always fresh, tasty and plenty. Nightly entertainment was amazing.

Holiday 2019

Everything was excellent. Weather,beach , pool,food,room, staff. We will return. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Great Resort

Had a great time.Good entertainment.Very friendly.Staff was very helpful.The pools were awesome and so were the bars.Many excursions are available for a good price.Awesome view of the mountains nearby.

Great hotel with beautiful views

This hotel is wonderfully situated in between the mountains and the ocean leading to beautiful views at all times of the day. Food is ok, typical Dominican food-you can always find something to eat. The buffet has little or no lineups, however the other restaurants are very hard to book- my suggestion is book all three of your nights right away when you get there as they seem to be very helpful in booking these the first day. The Mexican restaurant was fantastic! Rooms are spacious and th [... read more]e oceanview is well worth the extra money. Entertainment was ok, not as good as some of the other hotels in the area- however towards the end of our trip it did get better so it might have been out of season. The guest services was not very helpful at all. Excursions were great, although a little disorganized getting you on the bus. Once you were on the bus, they were awesome excursions and well worth the money. I suggest taking some cash as there are a lot of shops even on the hotel property that do not take credit card at all- we were told it is because of the hydro, not sure though. Over all this was well worth the money and we would go back again!

Was not happy with everything

The food was ok Some people at front desk were not pleasant we were short a beach towel in the vip room and took a day and half to get one we tried to exchange Canadian money at front desk were told 4 different times to come back later they never had turn down service and we had to book À la cart when it said we didn’t need reservations and we had a hard time getting an umbrella was not totally satisfied with the experience

Very nice resort!

The resort very compact .Everithyng steps away. I recently was staying at ocean view superior room.Room spacious and clean.I would recommend Adult packedge ,absolutely worth the money.You got a better service with this upgrade that includes VIP launch and VIP beach .I liked Mexican and Rodizio restorants that if You Adult club You do not need reservation.The stuff very nice ,they try to make Your vacation more pleasant.

An Okay Resort

Staff were hit or miss - some courteous and polite, others very rude and abrasive. Hotel grounds generally pretty clean. Buffet was just okay - needed more vegetables and fresher food...a lot of it was dry and had been sitting for a long time. Also, staff were just okay there...sometimes we ate without someone even coming to give us water. Rooms weren’t great. Outdated, no where near as clean as they could be. Beds uncomfortable. Lots of ants. TV very small (we had an upgraded room - Superior  [... read more]Deluxe). Patio Door was broken and we had to wait to have it repaired. This was after switching rooms because the first one smelled horrible like a musty basement and our main door handle was broken. Toilet also broke in our room and took over an hour and a half to be repaired. A La Carte’s not too bad. Don’t get the hype we read over the Mediterranean (Mylos). Brazillian was fantastic (other then the salad bar was meh), Mexican okay. Pool very good. Lots of seats. Beach also good. Sometimes quite a bit of seaweed though. Didn’t like all the vendors at the resort and beach trying to sell you stuff or the lobby staff at check in...never experienced that so bad at any resort we’ve stayed at. Stores at lobby outrageously expensive...$6.00 USD for a can of Pringles for example. Okay place for the price. But wouldn’t stay here again. Stayed in La Romana years ago and resort and staff were much better. Definitely not a 4-5 star...3 is a better number for this resort.

Exceeded expectations

Just spent 2 weeks at Be Live Puerto Plata, very clean, nicely landscaped, easy to get around. All rooms are within 2 to 3 minute walk to beach, pool or bar. Buffet had a good variety of food, pasta station, fresh smoothies, lots of fruit, good coffee. Harvey like hamburgers at beach. All staff are friendly and attentive. As well, our Sunwing reps went above and beyond to ensure we were taken care of when one member of our party fell sick.

Worst resort

I don’t think I’ll stay here again. Sick from the food and had a lot of water / plumbing issues. I’ll go back to D.R but I won’t stay at the same resort. The restaurants you all had to make reservations for and by the time figure that out everything was booked. It wasn’t the best but did enjoy the people I met lounging around the pool and soaking up some sun.