Excellent service

RIU Palace turned out to be one of the best vacations we have had....excellent service, comfortable rooms, a great choice of restaurants with very good food, excellent and clean gym, and with smiling staff all over.

Beautiful resort!

Gorgeous hotel and grounds. Extremely well kept and clean. Food was wonderful. Big downside for us was the noise during the night. We had trouble sleeping due to doors slamming, conversations and yelling all through the night.

Wonderful Trip, highly recommend

Excellent resort, well laid out, friendly staff, wonderful food. The only down fall I would say is people walking down the halls at 2:30, 3:30, 4:30, and yes even 5:30 in the morning are LOUD, and you would think they are standing next to your bed hooting and hollering.

Great vacation!

The hotel, despite being a little older was very well maintained. Staff were always visible sweeping, cleaning, mopping etc. The service and staff were awesome. The food was good as well. The pools were nice. Not the place to go if you like beach and ocean swimming. The undertow is strong and dangerous. Overall an awesome trip!

Not bad but not a five star as advertised

The rooms were ok although you could hear every noise from rooms above and beside as well as the hallway. Very large cockroaches throughout the grounds. Not nearly enough washrooms on the resort and not well placed. Food was ok, Japanese restaurant was pretty good, Mexican was awful as was the French fusion. Buffet was probably the best choice. Beach was unusable due to the very bad undercurrent.

Wonderful resort but not ideal for kids

This is a beautiful resort, with wonderful staff. The food is very good and all locations are clean and well kept. It is, however, more apropriate for teenagers than children. There were absolutely no activities or pool playgrounds for kids.

Amazing resort

The hotel is as beautiful as when I visited 10 years ago. Impeccably maintained, excellent food and top notch service. It is very clean and the staff go above and beyond at all times. Free Wi-Fi throughout the resort is great. Love the horseback riding on the beach. Stunning view of Land's End. Can't wait to go back.

Second stay in two years and we will go back!

We once again took our four kids, staff are very hard working and try to make your stay as enjoyable as possible, extremely clean resort. Great beach but not swimmable waves and under tow too large but great pictures.

LOVE THIS PLACE.....LOCATION, LOCATION, LOCATION

My husband and I travelled to this resort for a week and we loved it. If you are planning a trip to Cabo this is the resort to stay at. The location is perfect, your views are breathtaking, the rooms were clean, the drinks were great and the food was delicious. You can sit at the pool bar and watch the cruise ships come into the harbour with lovers beach and the rocks displayed in the background. I don't think I've ever taken so many pictures on any other vacation. The town is only a 5 minute ta [... read more]xi ride away and worth going. There are 100's of restaurants. We walked into the older part of town for some true authentic mexican food. We had tacos at a little shack and they were the best taco's I've ever had, freshly made right down to the tortilla. Lovers beach is worth the water taxi ride, it is beautiful with lots of sea lions on the rocks. Best Mexico Trip ever!!!!!!

Great Resort!!

Pros: Let me start out by saying this resort is great. The service from check in to restaurants to wait staff and bartenders and room attendants, all amazing. The pools were beautiful.. The only thing I will say is that only one had a swim up bar so everyone pretty much located to that pool leaving the other two bigger ones empty for the most part. Also pool closes at 7pm. When you stay at the Palace you also get access to the Sante Fe which was definitely a little livelier with their activities [... read more] (and guests). But the food, resort, service, quality was definately better at the Palace. Take $10 Water taxi tour onto Lovers Beach. Worth it for the tour. The beach itself is meh... Con's: The only con to the resort itself was that I wish there were more daytime activities organized at the Palace and you will not be able to swim in the beach. The gym also closes at 7pm. The other thing I would warn travelers of are the time share people at the airport (tricked us into thinking they were part of the Resort) offered us a bunch of free activities. If you don't mind sitting through the 2hr presentation we got free zip line and ATV excursions which were great. Just stick to your gun that you're not interested cause they will offer you everything under the sun once you're there. Also be prepared to spend a pretty penny on taxi if you plan to go anywhere. $10 to the Walmart (almost across the street) $14 into Downtown for clubs or mall. We definately spent about $150 on taxi fares. That's it. This place is great. I would come back in a heart beat.

Marvellous time,Marvellous place, just marvellous

I like to thanks all the staff at Riu Place, my husband and I felt,very special , it was a perfect time,the food is excellent , the view is breath taking, the drink juste the way I like it.the beach quite stunning, and at the pool lots to do, and all of the staff just fantastic thank you every one at Riu Palace

Beautiful resort and location

The view of the beach was beautiful, but it was unpleasant walking on it because the sand was rough on the feet and very hot. The buffet was amazing but we were not impressed with an of the a-la-carte restaurants. We usually ended up going to the buffet after because we didn't like our food.

Outstanding

8th visit to RIU/RIU Palace-consistent and excellent value. Service was excellent, staff are top notch, and weather in Costa Rica is hot hot hot! We highly recommend RIU Palace and can say with confidence that you will not be displeased with this All Inclusive

Great Resort

My sister and I visited this resort several weeks ago. It was a wonderful experience. Great food, lots of variety, wonderful staff. The first time I have been to a resort where the night buffet was actually better than the a la cartes. If you are a beach person, this is not the place to go, but if you like lounging by the pool, it has 2 wonderful areas, one active pool and one quieter. Has a spectacular view I would definitely return here

Practically perfect

Evervhing, from the views, the grounds, the restaurants, food, staff, and service was excellent .Everyone is working hard to make your stay the best possible. If I had to find something negative, it would be the reserving of lounge chairs. Get up early!

Beautiful Destination

The RIU Palace was a beautiful resort. The hotel was very clean and the service was fast and friendly. The food was good and the drinks were great. Definitely worth the upgrade to stay at the Palace!!

Amazing resort

We spent the week of Feb 18th at the Riu Palace Los Cabo and was totally blown away. We usually travel south every year and this was our first visit to Los Cabo. The grounds at the riu were totally stunning. We had no view from our room which was very nice and clean , but the resort had the most breath taking view did not swim in the ocean, but just a water taxi away u were on lovers beach. Service was excellent. Food totally amazing . Never before did I have lobster tails, Alaskan king crab and [... read more] lamb chops in a buffet. Differently a must go back..If you called for service you got service.

Love it here!!

This was our second trip to the Palace. This time we were here with our whole family including 3 kids. The food is amazing at the buffet something for everyone. Don't love the alacartes. The whole resort is extremely clean and impeccably maintained. Staff are very friendly. My son cut his toe in the pool our second day there and a manager phoned us every night to check in see how he was doing. We also received regular calls just to make sure we had everything we needed to make our stay the best  [... read more]it could be.The only complaint I have which has nothing to do with the hotel was some very cranky people that seemed very perturbed with kids being around. Not sure why they wouldn't stay in an adult only resort. I plan to go back! Wish I was still there.

Would def go back again

Pros: Beautiful hotel. Rooms were quiet, (couldn't hear people in the hallways at nighttime), never heard our neighbours (we were on the 2nd floor). Room was beautiful, enough space, clean, smelt good, nice size bathrooms. I felt that the beds were firm (which I liked) Staff were super friendly, most spoke English very well, and not once did they make us feel like we needed to tip them / tip them more "because they have families to feed" like you find in some other countries Lots of food options [... read more] Drinks were excellent Grounds were kept very clean (staff was always cleaning) ie. no bird poop, no cigarette butts in the sand, etc Unlimited soft serve ice cream at the lunch buffet by the pools... always a plus :) The public washrooms were very clean, and sound proof (TMI I know, sorry, but its true), which makes it comfortable for those who are already uncomfortable using public washrooms Lots of public bathrooms (great for ladies 6 months pregnant like I was) Pools were perfect temp and large Dinning room staff were superb Cons: Not enough chairs pool side I felt that the food was never hot enough * not that this is Riu's problem* but the sand hurts your feet because its not soft sand. If you're looking for a resort where you spend most of your time on the beach, this is not likely the place for you. However, pool side (if you could find a chair) was great. Lots of stairs *not recommended for women six months pregnant ;) **Pro: Not a lot of cons :)** If you have an opportunity, go into town. Took a taxi from the lobby to the marina. *side note* our tour operator with Nexus tours told us it would cost $25USD, I thought this was high, so I asked the front desk and the gentleman that calls the taxi for you and they both told us $14USD. However, on our way home in the airport, a fellow passenger that stayed at the Riu Santa Fe told us that they only had to pay $3USD each way..... I was a little miffed by this. But lesson learned, ask around before getting into a taxi. All in all, I would definitely go back again.

Lovely

We just returned from a one week vacation to this resort, the grounds and service are impeccable. The food is generally quite good and there is a lot to choose from. My favorite was having the pasta made fresh to your liking, and it was delicious. The steak at the steakhouse was excellent as long as you ordered the fillet. We did not love the Japanese,however we do not eat sushi. The mexican was decent and the view from here is outstanding. At lunch though the mexican restaurant turns into a wal [... read more]k in Italian and it was very good. On the downside, the rooms really need some updating, even at least the curtains and bedding, our first room was definitely musty and I coughed the first two nights. We moved to a higher floor closer the the activity pool and it was a lot better. Same decor but I never coughed again. We would go back , the service is amazing, and the wait staff are kind and hard working.