Amazing resort!

Good resort for the price! The beach is nice with bar,mfood and coco water on place. However, there are algues along most beach area. Beautiful landscape around. Weather and water temperature are simply amazing. The fish restaurant at Carisol is delicious,food overall is average (home style, nothing too fancy) however it is all fresh and tasty. The only thing is the amount of flies at Carisol... I hope they will do something with them because it is a serious problem. At Corales however, there ar [... read more]e none... The staff is usually nice and friendly, especially if you speak a little español! The rooms are very nice with functionning conditioner, clean bathroom and huge windows. The water ballet was simply spectacular (from all the shows at night)

Good value for the money

I like location, weather, facilities, staff and service. Food is good as well. Very good and safe location for family with kids. My only suggestion is to arrange kids entertainment in evening. It wouldn't take much but will means a lot.

Nice Hotel, Nice People

If you don't eat pork or meat in general, it will be tough because there will be a lot of meat. The service is great, people are very friendly and will do anything to help out. They have pizza and lasagna freshly cooked almost every day at 12pm at Carisol. The problem with the beach: seaweed. Though it may not be such a problem in itself, but where there is seaweed, there is a sea urchin, therefore there are specific areas for swimming. Free coconuts, drinks and food right at the beach. Amazing  [... read more]pool bar with amazing service. The hotel is split in two parts: Carisol and Los Corales. Both have their own buffet, their own pool and their own activities. You can go to either, but I preffered Carisol for its people, its pool and its food. Don't forget suntan lotion because it is HOT and the sun is brutal, whether in December or in July, hot hot hot.

Amazing trip!!

Second year at this hotel and as expected the service was great. Friendly people, always ready to help. A great addition this year is the attendant with the long chairs, Ernesto, who is always at your service. We'll go back next year for sure!!!

Always a pleasure

This hotel is wonderful they go out of their way to help everyone. Santiago and Los Corales are magical places. Lots of fun. Weather is always great, pool is great. Beach is fun, lots to see and do. Beach staff are wonderful. Serg is awesome. Management at the hotel is wonderful always helpful and friendly.

Only famous people work here.

They give it their all and what they can. Everything is available sometimes. They also understand at this resort that we give all we can too. Being a smaller resort spread over controlled paddocks could make this a more family location.The backdrop of mountains and the coral filtered sweet water is outstanding. From the understand and hardworking front line to the back line to the chef's and chamber staff made my solo week memorable.

Getting old

Staff here are wonderful but unfortunately seem to be trying to cope with management indifference. With the odd exception food is bland and unappealing. Rooms are still well kept but showing signs of age.

Great Resort

Diving was great with everyone very helpful, lots to see. Rooms are clean, cleaning staff very helpful and friendly Great staff. I have returned four times and I always enjoy myself. If you don't want fancy this is the place for you.

Good value

Hotel was ok Staff was very friendly and always helpful Beach bar was handy Views were awesome Beach was not our favourite...very weedy...and rocky...but good for snorkelling Pool needs some work Overall good value for the money you will pay

Great time excellent staff

nothing to complain about, remember this is Cuba and it was great! Weather, people, food....you wont go hunger. I am going back and will continue to travel here! It is a great place for just couples and for kids.

Perfect location, very nice personal.

Room service good, publics places good, entertainment very good beautiful dancer's. Food not bad for the price. Weather all way good. I recommend trip to the city Santiago da Cuba for every friend and I have a plan to go for the third time.

We love it!

The hotel is in a beautiful locatin In a national park. We go twice a year, in late October and early March. This is a perfect time to destress and recharge you batteris. And it hardly ever rains there. The beach is beautiful although rocky in places. We spend all day on the beach. Rooms are clean and the staff is friendly. The food is organic and simply prepared. You can taste what you are eating. You may get more food and more variety in a four and five star hotel if that is what you are looki [... read more]ng for, but we are happy with the food here. If you like spicy food, bring your own spice. We also enjoy nightly entertainment. With small improvements, The hotel could easyly become a four star hotel.

Wonderful Resort

Rooms were very clean, Staff was friendly. Good food selection to suit every taste. Great location - not on a hotel strip. Ideal spot for snorkeling. Excellent selection of tours Overall great value for money

Paradise

When we think of this hotel a smile crosses my face that no one could even imagine. This our winter getaway home, we have heard from many of the clients say where they have been to and how much better & newer it was.... And then it came, it was a lot more costly. The rooms are cleaned daily and how much time do you actually spend in there during the day anyway? This hotel has always been about the people that make your stay most enjoyable. They make you feel like a VIP and I've heard them say to [... read more] people, that when you come here this is YOUR hotel. And with 2 hotels together that you can use during Jan-March how could anyone not have a great time. Pig roast at the beach once a week, I'm there!

Great place to relax

Staff were wonderful and always helpful, not the best place for small children there were lots of older men with very young Cuban girls. We will go back if the price is right. The best place to snorkel

Awesome trip

nice rooms, beach was rocky but this was not long after hurricane sandy. pools were perfect as was the alcohol! food was good for Cuba but people if you're expecting food like here do us a favor and stay home! then you dont have to complain and we dont have to hear it while on vacation.

Good value for the money

Loved how all rooms were centred around the pool. Employees were great. Always a smile when they greet you.The use of the two resorts was nice. About the food.. It is Cuba but we could also find something to eat and the pizza. And spaghetti was good.

Amazing people at an amazing resort

Beautiful beach and great snorkeling. Resort and resorts around had been hit by hurricanes and yet ,since nobody in the world helps Cuba when disaster strikes, people did the best to improvise. We've been there in January and had the best sunny and warm days.