No need to go anywhere else!

I just got back from Iberostar Rosehall Beach Resort, where my friend and I spent our second stay there. Each time just keeps getting better. We can not say enough good things about this resort. The room was nice with an ocean view which we got upgraded to because we were returning guests. There were a few issues which needed to be resolved within the room but they were very friendly and compensated us very well for any inconvenience. The food was amazing. At the buffet you can find anything you [... read more] could possibly want. The a la carte restaurants were very good as well. The hotel is beautiful inside and out and grounds are kept very well. Everyone you see from front desk, bartenders, security guards and entertainment staff are friendly and make you feel right at home. In my opinion the entertainment staff are what makes this resort irreplaceable. The nightly shows are amazing and kept us laughing all week, and during the day there was always something going on that could keep you busy. Special shout out to Mr. Neat, String Bean, Teddy Bear, Pinky, Cupcake, Cordell and Stacy of the entertainment staff, you made our stay very memorable and you truly are amazing at what you do!

Beautiful resort!!

I think the resort was really beautiful ,clean and convenient.everything was near by the pool,beach , buffet ,and grill bar.rooms were perfect and clean and no issues. The staff everywhere were friendly, kind and respectful.. The beach was well maintained and life guard was really nice and helpful. . I give this resort , staff and everything a 10 excellent

Awesome resort

2nd time at this Resort, the food was very delicious as usual, lots of Jamaican dishes to choose from. The staff at IBEROSTAR ROSE HALL BEACH makes the difference at this resort, Stringbean, Angel, Chocolate and all the other entertainment staff is just amazing and wonderful people. Sandrnee at the front desk, you are the best, what an amazing, helpful and kind person you are. The bar tenders are the best I have seen compare to other resorts I have visited. The rooms at this resort is very d [... read more]ated and very damp, needs major upgrading. Washrooms needs brighter lights and fan.

Favourite resort ever

Food, drinks, entertainment crew, beach, pool, room service, presentation all 10/10 from the heart. Leaving was very sad, this was my second time and there will be more returns undoubtably! Never felt so comfortable and well taken care of anywhere else. Iberostar is a dream. Miss it already!

Awesome resort & staff

Being in the hospitality industry for over 26 years I would only give an honest true review unlike many guests out there who like to over exaggerate their imperfect experience. This scares the hell out of me when I've booked a resort and start reading horror stories and actually end up with an amazing place. I have travelled to many places in the Caribbean and I would have to say this hotel was exceptionally clean and well taken care of in every area. We were 9 people for a Bachelorette party [... read more] and everyone was impressed. Usually the washrooms by the beach and pool can be a bit dingy and unkept because of all the sand etc. NOT this hotel!! The service was IMPRESSIVE! I have to say, out of every resort I have been too Iberostar Rose Hall was #1 for fast friendly service! I was blown away, this made our trip so great:) The food was amazing as well and I'm a very picky eater. I hope you read this review and know it's a 100% honest review :) Happy travels and checkout the Iberostar anywhere because they have built an amazing brand with even better staff!

Iberostar beach

This resort overall was very good. There is one buffet and 3 a la carte, the food is good with a wide variety, there is something for everyone. The beach is beautiful although if you don't want to be bothered by Jamaicans selling stuff, do not go early morning or after 5pm or so as that is when it seems they are allowed to be there...during the day you only see them at the ends of the beach resort past the pier, and after the grand resort. Rooms were clean and bed was quite comfortable, no p [... read more]roblems there. There are a few little shops, try not to forget the necessities like sunscreen, bug spray (is going on excursion). As quite expensive, I purchased a bottle or off bug spray for $20 us, gulp! And troat losanges for $12 us for a pack...although halls were ok price...

Great Resort

Resort was clean and all staff were always friendly and helpful. Staff always made our kids special. Food was amazing. Steps away from the beach. Staff were prompt with all service requests - changing batteries in safe, extra towels and pillows etc.

Great time, despite weather conditions

Considering the weather was not typical for Jamaica, my family and I still enjoyed one week stay at this resort. The staff were extremely helpful and considerate. The food was quite good and there was quite a variety to choose from. Very good salad bar, although I had hoped for more variety when it came to fresh fruit. We did book one a la carte restaurant (steakhouse) and won't bother next timers the buffet was much better. We were in an Oceanview room that overlooked the pool and ocean. The ro [... read more]oms were clean. The beach itself was nice, which is not always the case in Montego Bay. Overall we'd recommend this resort and will stay here again when in Montego Bay.

Roaches

Roaches followed us all the way home to Canada. Please look into that. We have forwarded complaints about this and are waiting to see what the follow up process is. This is utterly disgusting. Now we have to get someone to fumigate our home. Your comments will be appreciated.

Best resort ever!!!

I have never had a better time in my life at an all inclusive resort! I'm a single girl and went alone. The staff was incredible. Anything I needed they had me covered. The location is perfect. The beach was amazing, clean and long enough to get a good walk in. I would go back to iberostar In a heart beat! I love you guys! I can't wait to return!

Fabulous Resort!

Very well kept hotel and grounds, fabulous food but most of all friendly, very accommodating staff. Lots of activities for people of all ages. I highly recommend Iberostar Rose Hall Beach and plan to go back again.

Lovely Resort

This was my second time at the Iberostar Rose Hall Beach Resort. Very laid back, relaxing and fun place. Rooms are clean and large. Staff are helpful and friendly. Food is great, hotel lobby bar is a fun place to meet up in the evenings All in all, a great experience.

So fun!!

The rooms are average, smell musty, and a little damp, but for the amount of time you spend in your room it's livable. The grounds are kept very clean. The food is 8/10. The steakhouse is amazing! One of the best steaks I have ever had, and I'm a huge foodie.

One of my best so far!

My cousin and I booked this resort last minute and ao glad we did. The staff are great, the rooms were very comfortable and the food was on point! I would definitely return ....met some really awesome people as well

4 star at best

4 star resort with some 5 star staff. resort starting to show some age. average pool and beach above average food average rooms but beware you get what you paid for before unpacking as the large groups push couples and singles away from ocean, pool and restaurants. resort adds locals and cruise ship traffic to boost numbers during slower periods. watch for big "time share" push.

Very good but one major dissapointment

No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar. We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the aloof staff at the front desk gave us one of the worst room locations in t [... read more]he resort. When we asked to have a room that we had requested, we were given another poor location, just marginally better. The next day we went to our booking rep (to avoid the front desk staff) to make a complaint and later got a much better room but still not what we requested. We find it odd that this resort doesn't take better care of their returning guests when other Iberostar resorts have worked so hard to impress us with their service. Will we stay at Iberostar next time? I'm not so sure.

Very good but one major dissapointment

No real surprises. It was consistent with all reviews we had seen before. The facility was great, the beach was fine, the food was, in fact, very good and the staff were very friendly. Generally what we have come to expect with Iberostar. We were celebrating a big event in our lives and we were visiting an Iberostar resort for the seventh time...we are loyal Iberostar clients! But the disappointment to us was that the cold and aloof staff at the front desk gave us one of the worst room locati [... read more]ons in the resort. When we asked to have a room that we had requested, we were given another poor location, just marginally better. The next day we went to our booking rep (to avoid the front desk staff) to make a complaint and later got a much better room but still not what we requested. We find it odd that this resort doesn't take better care of their returning guests when other Iberostar resorts have worked so hard to impress us with their service. Will we stay at Iberostar next time? I'm not so sure.

Just what we wanted

This was the first time to this resort, eighth time to Jamaica. We wanted something not as far from the airport as we usually travelled and not too large a hotel. What a great place. We booked an oceanfront room. This was on the third floor, elevators ran quickly is you didn't want to use the stairs. Room had a wraparound deck so you could see the court that the hotel surrounds and the ocean. There are lots of trees and sandy area on the beach and the beach was nice. No fighting for shade [... read more] if the sun got to be too much. There's a reef that completely goes from one side to the other which scuba divers seemed to enjoy. Also a lot of people were snorkelling closer to shore. Great food, nice rooms, great service and staff. The people talked you for a proper conversation, not just the polite small talk. We went to the Japanese and Aunt Ruby's Steakhouse (Uncle Tony's was closed for renovation). Had surf and turf - hard to get a steak this good in Canada. Japanese was fun but noisy - they cooked on two grills in front of you and entertained while doing so. Others said they also liked the Cajun Restaurant. We will be back again for sure. Another gentleman said he has been to this resort 10 times, why go somewhere else when this is perfect.

I recommend

Friendly staff, clean resort, great food (coconut crispy fish was unreal), beach was nice, pool is clean and huge, espresso was surprisingly good, everyone is in a good mood, all good things to say. Highly recommended

Good Resort

All areas of Resort were clean. Grounds were clean. Room was clean, when you walk in your room and can smell bleach you know your room is clean. Food was good. Restaurants were good. Beach and Pool was good.