Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(207 Reviews)

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DanielMQ  - 

Verified Purchaser

Amazing resort, great staff

The resort was excellent. Food was great, staff were very friendly. Lots of different activities and pools. Drinks were well made. Lots of different excursion options as well. Highly recommend going on the all day boat ride.

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Ruby1  - 

Verified Purchaser

Great resort but it is looking a little tired

Great grounds -well kept. Suites a little tired looking - need some work. Dining was okay in the buffet but the steak house and Jamaican restaurant were great. There was a very small beach man made. If you are looking for long walks on the beach, this is not the resort for you. They did have a great pool.

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Crawford  - 

Verified Purchaser

Good

It's was good the maid was awesome! But the fact that I couldn't get a bottle of water after spending so much money was very frustrating. The food was ok, but I wouldn't consider this a 5 star resort.

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Loujoe  - 

Verified Purchaser

Great Resort

The hotel was beautiful and clean, no big complaints. Face clothes were hard to get. The beach with water activities was the better beach. Weather was amazing very hot. some rain not to serious though. Typical all inclusive resort. Would return. Food was amazing.

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Rani  - 

Verified Purchaser

Nice resort.

The hotel was very nice, needs some updating. Grounds were beautifully kept. Public areas and rooms were kept clean all the time. You had a number of choices for dining, some had better service than others. Eat and drink whatever you want. Must try the Spa, the services and staff were fantastic.

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Bikerlc  - 

Verified Purchaser

Fell Short of Expectations

Resort is large but well laid out. Food only marginally better than Cuba but price a lot higher. Wine served is the worst we have come across. Constantly harassed by staff trying to sell spa and time share packages. Service staff were very good and helpful. Only went there because of destination wedding which they do a good job of. Would not go back as we prefer smaller resorts.

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Rdsixpack  - 

Verified Purchaser

Nice resort

For a Resort only being 8 years old and having a 4.5 rating. the place was not up to a 4.5 star rating in my book. The grounds were nice not great. The Hotel rooms were out of date and dark needed a good cleaning and paint. No WiFi in the rooms complained all week still nothing done. The la cart restaurants the food was terrible not just me we had a group of 10 people .The staff was great they always had a smile. The buffet was fine.

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Vincent12  - 

Verified Purchaser

Perfect Vacation Spot

This is our fouth stay at the Grand Palladium in Jamaica and we absolutely love this resort. It is beautiful and so relaxing. I love the atmosphere around the resort from the lobby to pools, I wouldn't change a thing.

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Dennyboy  - 

Verified Purchaser

Average resort

Resort was decent. .. food average at best... our was was terrible very damp all day everyday.. pillows and sheets damp and had a very bad oder... no fans in the bathroom. . Room had a bad oder all the time because they use the same stinky mop and water in every room... notified the front desk. .they didnt seem to care about anything there... Overall wasnt a very good experience and will not be recommending it to anyone. ...

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Mands  - 

Verified Purchaser

Great resort

The resort it self is awesome, the food is average. I had my wedding there and it was ecerything I could imagine except for the meal. I had a private function and had to pay $45 USD a plate (I am Canadian so that would be about 56.00) I had steak and it was worse than the buffet steak. We went to the steak alcart the next night and it was amazing there. VERY dissapointed about that. I wouldnt reccommend doing a private meal for a wedding.

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Cresta  - 

Verified Purchaser

Disappointing

The hotel was overall disappointing, it was certainly not a 5 star resort at best a 4 star. Although it had a beautiful swimming pool and grounds the beaches were rocky and you needed to wear water shoes. The themed restaurants were very disappointing and the entertainment much the same every night, although the hotel staff dancers were very talented it would have been nice to see a show with some audience participation. Considering the price we paid I expected much more for my dollar!

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Janice10  - 

Verified Purchaser

Loved every minute of our stay

I have only good to say about all of this. I especially LOVED the pool as i am not a great swimmer. The excerise bikes in the pool was a great idea and i took advantage of those every day. All resorts should follow this. Beaches were ok, would recommend water shoes for sure.

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S Pennisi  - 

Verified Purchaser

Amazing Resort

This resort was amazing...gotta say beautiful grounds, people and service!!! A la carte restaursants were great and the staff very attentive. Night life, even for ones with kids, was great along with the kids characters and breakfasts, simply great. Buffet was good but I felt could have been more selection however, never went hungry. Jerk Chicken Hut on the beach was to die for, amazing food! Beach clean, and warm clean water.....All in all amazing resort which we honestly didnt want to come hom [... read more]

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Sean1  - 

Verified Purchaser

BEST VACATION EVER

my wife and I travelled to Jamaica at the beginning of march and stayed at the grand palladium lady Hamilton. this was no doubt the best vacation of our lives. the resort is something out of a book spacious, clean beautiful landscaped grounds an incredible group of employees exceptionally friendly helpful very professional and always smiling and asking if you would like anything. The service was amazing. the food both in the buffets and in the restaurants was second to none I couldn't say enough [... read more]

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Et_toez  - 

Verified Purchaser

Fantastic resort

We enjoyed our stay at the Grand Palladium. Beautiful hotel with lots to do. Hotel staff was exceptional. Would definitely go back. Our only negative comment would be the buffet food got tired quick, more selection would have been better. Thankfully the unlimited a la carte restaurants made up for that.

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Maple_Syrup_Fem  - 

Verified Purchaser

Where do I go now???

After this amazing vacation... I don't know where I will go to top this one. Amazing staff, activities, food and VIEWS. Spacious clean & classy rooms with endless places to see in the resort. I didn't hit the same view twice and didn't have enough time to eat and or to have a drink in every spot available. The beaches were beautiful; nice and sandy with clean clam waters This is a great place to sun & fun on the beautiful beaches of Jamaica.

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Mobay  - 

Verified Purchaser

It was our third time back! !

We had a wonderful time. ....the new kids pool was great....we also love Bhogali! Staff are friendly and helpful. .....the resort is gorgeous. The jerk hut on the beach is great and the Mexican restaurant has been updated since our last trip and we enjoyed it.The option to go to the a la carte restaurants every night is a bonus as well☺

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Kimm21  - 

Verified Purchaser

Everything it says and More!

Had a wonderful vacation at this resort. Food was amazing, beaches were great and the staff is always pleasant and accomodating. You have to remember you are in Jamaica, so service isn't as fast as you are used to.

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CMCQ  - 

Verified Purchaser

Beautiful resort

Over all excellent family oriented resort, pleasant and helpful staff, very clean, nicely laid out easy access to all beaches, pools, and bars. Rooms where large with whirlpool tub and well stocked mini fridge.

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Kellar  - 

Verified Purchaser

Huge resort!

This resort is stunning! It is very large with friendly staff an a lot of restaurants to choose from. The steak house was my favorite! We had the t-bone which was superb! The barbeque jerk chicken in the beach was also amazing! The only downfall at this resort is that the beach area is very big but there are several beach areas. We would definitely stay there again.

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