Carisol los Corales: Resort was okay very quiet

Some staff were okay others very rude,grounds were beautiful.Good location of our room.We were not told about our free trip.Coming into the airport and leaving were a disaster.Food could have been hotter.Italian elacart awesome.Pool staff great,our maid was awesome except our fridge did not work took three days to get a new one.Store hours were not exceptionable. The beach was not up to Cuba standards Asked about vip service told we did not need it,did not get the same seats coming home we asked [... read more] at the airport leaving said no problem

Brisas Los Galeones: Rustic & Restful.......

My Husband and I have been to various ( i.e. 4 ) resorts in Cuba in the past and this was one of our favourites to date. Every room appears to be ocean view even ones that say garden view. The 300 stairs to the beach mean the views are lovely. The beach is a sandy cove though the swimming is a bit stony so shoe wear helps......lunch is served there so literally it is just one trek up and down per day though obviously not for the disabled. The staff are friendly as are the guests who because it  [... read more]is a small resort many appear come back for years. It is not for those that wish to have a 'wild' nightlife however suited us to the 't.' We took one day trip in an old 1952 taxi into Santiago and visited Castro's grave and the Cathedral on the hill overlooking Santiago. The changing of the guard was a bonus & happens every few hours I presume.

Carisol los Corales: Love this place!!

I have been going to Los Corales for just over 3 years now... while it’s my go to destination, and will likely continue to be because of the staff and the atmosphere, I must say that this trip I was not impressed by the new entertainment staff, primarily ‘Leo’.... I felt that his direction of the entertainment left people confused, and at times disturbed.... some people collecting their children and leaving because some parts were quite inappropriate.... other than that, great week, contin [... read more]ued improvements, and I will definitely be back!

Brisas Sierra Mar: 4th time for us and still home away from home

well... this is not a hotel for people that love to take pics of bugs, cracks etc. - if you are looking for perfect, don't go there - if you are looking to become one of the family, do go there. this is a very safe place for anyone with little (or older) kids. it is not a place for anyone looking to party as there are more older folks than younger. if you snorkel or dive, it's a great place, if you like to hike and adventure it's a great place, if you want to just relax, also a great place. if y [... read more]ou like stairs and work out, great place! elevators are hit and miss, surroundings are at least for me - wow. food is ok compared to many resorts it's better but it's still not a rui - or another country. take the good with the bad, just enjoy. pool, animation is so so, had better and worse. again, surroundings are super. lots of return guests if that says anything. we have our friends (feels like family by now) there. lots of cracks/bad paint and so on there so again, they are doing their best, but if you like to take pics of that, don't go there.

Brisas Sierra Mar: Best Cuban resort for the Money

Have been many, many times. Many of the same smiling, helpful staff as well as great new ones. Weather always perfect. It may be old and a bit run down, but that is Cuba. Food is very good and the view is spectacular.

Brisas Sierra Mar: the good, the bad and the ugly - Sierra Mar Resort

We've been to Sierra Mar many, many times - at least 20.. We find that the food offered in the main dining hall improves each year, and they are trying new things all the time - kudos to the chefs! The cleaning staff are very good and efficient, the wonderful staff who dish out the flavourful coffee each morning at the main bar are wonderful, the nightly entertainment for the most part appeals to eveyone, the vendors who come to the resort a couple of times a week are pleasant and not pushy.  [... read more]When the resort is full, there are actual fights on the beach for the lounge chairs. I've never seen that before at Sierra Mar, and it was ugly! A good way to avoid that would be what other resorts often do, and stack the loungers every night (Sierra Mar might have to hire another beach staff). Then, when people come down in the morning, there wouldn't be any more of the situation where somebody ties up 4-6 loungers, but doesn't come to use them until very late in the morning, meanwhile other people who are at the beach early can't use these. People were actually screaming at each other; I saw one woman hitting another tourist with her shoes! WHY OH WHY CAN'T ALL THREE ELEVATORS ACTUALLY WORK AT THE SAME TIME! For heaven's sake, pay people who know what they are doing to fix them - ALL - so they run more than a few days at a time. One bank hasn't worked - I think - for three years! The 'day-trippers' who are bussed from Santiago de Cuba, for the most part, need serious lessons in how to behave at a resort -- they hit the dining room like wild animals - often taking ALL the sausages, or pancakes, or plates of cheese; at lunchtime, entire plates of cakes and sweets at dinner - and a lot of it gets shoved into big purses. I know the resort did attempt to curb that by having large bags left at the door a few times, maybe that should happen at EVERY meal when those people come on the weekend. On the subject of the day people, why do they have to throw garbage, plastic glasses and plates, kleenex, etc. all over the paths, the beach and the floor? It's like they haven't learned how to behave when out in public! We have Cuban friends who live in Santiago, and they certainly don't act that way. This year, I went to use the ladies' washroom just off the bar area, and was disconcerted to see a young man (early 20s?) in there with a bunch of his young women (they weren't ladies!) friends, laughing and acting like it was a big joke ( day visitors). When I told him to get out and use the men's, they all just laughed and he refused to. So I went to the front desk and reported it. The desk staff member said she would look into it -- but I watched her - she slowly walked the triangle of pavement near there, talked to a couple of tourists, then came back to me and told me she couldn't do anything because he was "a client". I told her so was I, and I was there for a month, but obviously that didn't count to her. One one of the four stalls in that washroom has a lock on the door, and if I had a daughter who had gone in there, I would have been extremely angry!!!!!!!! I did report this to Sandra, who said she would follow up on it. That was disgusting, and the staff member I first talked to needs to be educated in what to do in situations like that The staff in the beach restaurant are wonderful - and the addition of more hot items to chose from was great! I miss the individual pizzas though! Osmar, the beach bar man who is almost always on dury, is wonderful, and very personable. Pedro, one of the beach staff, works harder than 3 people! He's always raking up the seaweed, cleaning up the cigarette butts on the sand (why do people think it's an ashtray?!) and works very hard and diligently. He's always very pleasant to everyone. The massage lady, Margo, does a great job! We didn't partake of any activities around the pool, perfering to be on the beach during the day, but there seems to be lots to do for everyone!

Costa Morena: One of the better ones.... for a senior.

I am not a "beach" person. So I was fine with the limited access to a beach. The pool was nice & clean. My main objective was to enjoy the sun, people & read a book or two, or dance a little. As I have traveled to different locations in Cuba over the past 30 years, I was totally delighted with this small resort. The big plus was the comfort of the beds (that was a first). The big minus was the lack of English cable channels - CNN was the only option. Over all - as a senior - I would  [... read more]go back in a flash. I was treated like a person, not just another tourist with peso's to hand out.

Brisas Sierra Mar: Fantastic resort.

We loved and enjoyed the hotel and the beautiful surroundings even more so at the 2nd time. People are very friendly. A nice place for total relaxation. However, if you are a foodie you might not appreciate the meals so much. Good idea to bring your favourite spices. We had a great time except this time we traveled with Tripcentral and to our surprise instead of flying us to Santiago de Cuba, which is 45 minutes away from the resort we were flown to Holguin which is 3 hours and 15 minutes of  [... read more]very rough ride away. Since we assumed based on our last vacation experience with Sunwing that we will reach the resort within an hour we weren't prepared for that ride. We landed at 1.30 and arrived to the resort at 6 pm. Arrived totally exhausted hungry and thirsty with headache due to the really rough ride. (No seatbelt) We were the only couple from the whole airplane who was destined for that ride!!! It seems totally unnecessary and unreasonable to fly anyone who will vacation at Sierra Mar to Holguin when there is an airport nearby. It should not be an option at all....but if it is it would be something that the travel agent should discuss with the client. OUR VERDICT We recommend the resort to others, but we don't recommend to trust Tripcentral with your vacation arrengment.

Carisol los Corales: Resort for people who like a relaxing vacation

Food did improve some over past years. Good supply of beach launches. Lots of shade available at the beach. In general a good kept resort. Some changes don't make much sense. Find this is a very safe area , which I like, since I like to go for walks outside the resort, visit some of the little farmers and talk to them as good as it will go. The weather is also very nice and warm every day 30 degrees. The staff is very friendly and accommondating. Was at this resort 14 times and am planning to  [... read more]go back.

Hotel Las Americas: This Hotel is 0 stars

No hot water, no safety deposit box and no fridge in the room. Breakfast was included but was not very good. Juice was watered down, fruit was from cans and not fresh ,nothing available if you went for breakfast late in the morning.

Brisas Sierra Mar: Brisas Sierra Mar - A great budget option.

This resort has a number of good restaurants to choose from, including the newly opened Ecological at a mere $5 CUC per person, where the food is truly phenomenal. Not a lot of good options for day trips - you are probably better off haggling with locals - easily found by heading down the road. The resort is clean, staff are friendly, and they do a consistently good job with the entertainment. The lobby always has someone playing music in the afternoon. Typically the resort attracts olde [... read more]r Canadians. We went on a day trip to Santiago with an organized tour. The price was $73 CUC, higher than previous years. The island restaurant was crammed, service was poor and very slow. The lunch took easily 1.5 hours, which took time away from the other places that were on the tour. To top that off, both of us got sick - food poisoning we think from the seafood there - as did a few others that tried the seafood dish. This was on Monday, March 5th, 2018. A better value would be just organizing a few people on your own and renting transport to Santiago. General tips: The food is good, some of the staff have had food safety training. Some have not. Watch and when in doubt make sure your burgers/hot dogs are cooked for extra time. Fresh fish is always a safer bet. It's cuba, don't expect a banquet. Always have water and any medications you might need. Outside the resort, lots of folks will only speak spanish, so be ready to learn some or bring a phrasebook. The beach is a wonderful place to explore, expect hawkers selling everything - sometimes questionable quality. Walking past them with a 'no, gracias' will do the trick. That being said, good Rum can be found here at a fraction of government prices. Snorkelling is boring at the beach, but if you keep swimming out a little bit, or take one of the free watercraft, there are some wonderful reefs around the beach area. There are plenty of walking trails in and around the area to explore.

Carisol los Corales: Good resort

The grounds and beach were nice. The rooms were suitable, some could use some updating but were comfortable. The staff were all very accommodating and nice. The wait staff, bartenders and maids were very attentive. The maids were always willing to help out if anything was needed and did a good job. Winmar is the best, and helps out wherever he can. I have seen him on my return visitsand he remembers us. The food was good, the only complaint would be to have a little more variety. You coul [... read more]d always find something to suit you to eat, however, a little repetitive. The omelets in the morning are very good! This was my third visit to this resort and would return again. Over the years I have seen some positive changes regarding updating the rooms. The entertainment in the evening was awesome. It would have been nice to have a little more going on in the pool area in the afternoons though. The beach is very nice and I especially like that you can snorkel on the beach without having to leave the resort. There are some very pretty and interesting fish. Overall I would return and probably will. The price is reasonable.

Brisas Sierra Mar: WONDERFUL TIME

RECEPTION AT THE HOTEL WAS WONDERFUL STAFF ALWAYS AVAILABLE AND COURTEOUS FOOD WAS GOOD (BELIEVE IT OR NOT FOR CUBA) MEDICAL ATTENTION WAS VERY PROMPT AND PROFESSIONAL ROOMS WERE COMFORTABLE TRIP TO VILLAGE - FELT VERY SAFE - ON OUR OWN - WALKED THROUGH THE VILLAGE AND WERE WELCOMED INTO THEIR HOMES WOULD HIGHLY RECOMMEND THIS RESORT FOR PEOPLE WANTING TO RELAX AND ENJOY A RUSTIC CUBA (MOUNTAINS,BEACHES,SUNSHINE)

Brisas Sierra Mar: Lovely escape!

This was our second visit to Brisas Sierra Mar. The hotel is 20 years old and has been hit by a few hurricanes so it’s not ‘polished’ but the people are wonderful, staff are friendly and helpful. Our room was just above the beach so we could hear /see the ocean which was lovely. The food was good, with a huge assortment and lots of local flavours to try. Buffet was always three tables long and a roast sliced each meal. The water is clean and drinks are included and ample! On Tuesday we [... read more] got invited to a wonderful upmarket dinner for return guests - with dancing and a live band.. excellent event!! There were some great excursions to Santiago de Cuba, as well as caves, red sand beach, the nearby village and daily walks into the various local communities. We swam in the pool each day - and this maybe where we both got sick with parasites since the pool water wasn’t as clean as it should be..

Carisol los Corales: Very Nice

Really enjoyed our stay at this resort. The staff was very pleasant and the bathrooms were very very nice in the rooms. Food is pretty much what you would expect from Cuba though the à la cart restaurants were not too bad. Beach was OK. The pool area was awesome the DJ play great music . Really enjoyed the nightly show us and there are always opportunities to take tours to see Santiago de Cuba as well as other places in the area.

Brisas Sierra Mar: Wouldn't be for Everyone.

If you are coming here for strictly a vacation you will be disappointed.The hotel is rundown and lots of things don't work.Children and people with mobility problems would find it difficult here.At the present time they have no elevators working.Food can be hit and miss.Pool is in need of cosmetic repair. Beach has dark volcanic sand very dirty. There is good cycling and very safe to be on the roads.People are very friendly.

Brisas Sierra Mar: What a great week! Feb 7-14

This resort is set in a beautiful location. The mountains, beach and beautiful sunset's stunning views can be enjoyed daily. This is the nicest place I have been to on the island. The resort is about one hour costal drive from the airport. I liked the quick check in from the bus at the airport. It made things so much easier when we got to the resort. My key in hand, I had someone bring our suitcases straight to our room and then headed to the beach! The resort itself is a little tired b [... read more]ut kept very clean and the staff is exceptional! From the staff at the front desk to the waiting staff in restaurants, cleaning staff, bartenders and entertainers, they were all there to ensure we had a pleasant stay. They make you feel like family and no wonder they have so many returning customers. A lot of people I met have been returning to this same resort for many years. It is a bit of an older crowd. The food at the buffet was ok. Not a huge selection but satisfying. They have a pasta station and always have a roast of some kind. My experience at the a la carte restaurants were very good. Food was delicious, staff was courteous and they always had someone playing music, which was very nice. They have pizza and fries or banana chips at the grill next to the buffet in the afternoon and the Cuban restaurant by the beach had fish, hamburgers and hot dogs along with a few other dishes of rice beans and meat. I spent most of my time relaxing at the beach but they did have a lot of activities at the pool in the afternoon. There is a band that comes in most nights and plays at the lobby. They also have a show a 9pm every night as well as a disco. There were mosquitos at night and they got me pretty good despite the bug spay I had on. That was truly the only unpleasant thing about my stay. I travel frequently on a budget and have an open mind so I thought this place was great!. I was there with a group of 11 and we all had a great time. Don't expect a 5* and keep an open mind that way you shouldn't be disappointed.

Carisol los Corales: Excellent resort

Its our first time to visit Cuba. Hotel are clean some employees are friendly. Except for the bed that give us too much bites from ticks. Food are not bad, nice pool and beach. Bring Extra old clothes

Brisas Sierra Mar: Great family getaway

Very good selection of food. Rooms always clean and comfortable. Fabulous staff...always willing to assist. Family enjoyed horseback riding to the waterfall. Kids always busy every day and wanted to stay longer.

Brisas Sierra Mar: Great Value

I would definitely return here. It is one of the most picturesque resorts I’ve been to. Lots of live music here and there on the resort. Smaller place with an older crowd, very low key and relaxing.