Very nice adult only resort- beautiful beach, lots of beach chairs and shade- rooms were very comfortable, comfy bed, lots of hot water, A/C , nice balcony
We really enjoyed the food at the fusion and seafood restaurants. We used the gym everyday and good equipment and well maintained- yoga and acquafit every day
We really loved the layout of this resort as close to ocean and pool and not to big. We have done a number of all inclusive resorts pre- pandemic and for the $ this is very great valu[... read more]e. Also super friendly staff- only a 25 min drive from airport- Highly recommend and will be back
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DEBRA 53 -
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The Eurostars Grand Cayacoa: Loved our time at this resort!
The Bahia Principe Grand Cayacoa
Very clean rooms , restaurants, pools and beaches! Grounds are well cared for and attractive. Staff is extremely friendly and goes out of their way to connect with guests and provide service. Small buffet area which we liked! Clean, attractive, fresh foods! Well prepared to accommodate personalized choices. Would definitely return!!
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Private -
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Bahia Principe Explore El Portillo: Good resort
Excelent food at Buffet, and Brasilian a la carte restaurant. Good room. Pretty narrow beach with not enough palapas, and verry crowded. The sea is very good,
no big waves, verry little seaweed, and there is reef in swimming area, so a good snorkeing place. In general friendly personnel. I have to say that I was bitten by sand fleas, or posibly some insect in the room and it was quite bad.
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Viva V Samana by Wyndham: Week in the sun
Loved this hotel. Staff were amazing. Food at buffet was typical. Restaurants were good. Rooms were nice and fridge stocked daily. Entertainment was good . Beach was amazing.
Loved the dogs and cats roaming the resort. Was upset there was an injured cat but unable to get help from staff. It disappeared so assume they took it away.
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Private -
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Bahia Principe Escape Samana: Beautiful location and nice but small beach. Food and drink needs improvement. We've been to better Bahia resorts
Food and drink:
-Too little choices, in a week time you'll repeat the meals.
-À la carte meal for lunch with limited options at no extra cost for almost all inclusive package was inconvenient
-No snacks available between mains meals
-If you need coffee in between meals, no way you can get one until 4pm when lobby bar opens!
-Dinner starting at 7pm is a bit late
-Check out at noon, no more food after that. We had to pay late check out in order to have lunch. We arrived at 8:30pm and left [... read more]at 4:30pm, not even a full 24 hour cycle. Even so, we weren't granted lunch for free. First time this happens in our 15 years going South.
-Annoying the fact that you have to sign for every single drink you have, even a soda!
Pool
Water paddles here and there and we've seen people slipping and falling due to that
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Private -
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Bahia Principe Explore El Portillo: Great Resort
very clean and well kept grounds, staff were always very engaging and lots of fun. Lots of options at the buffet and the restaurants were absolutely amazing! Never any line-ups for meals - very organized!
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Private -
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Bahia Principe Explore El Portillo: Great Location, great staff aged facility
Having been an many 5 star resorts that I can compare this one to, this resort overall scored low for something rated a 5 star.
Pros: it was clean & well maintained; staff was super friendly but needed some reminders; the location of the resort is at a very clean beach - no jelly fish encountered during our week there; lots of food available.
Cons: very small main pool for a resort holding the capacity of people it can (we did not go in it for that reason as the pool bar was in that pool too[... read more]); no elevators for buildings with three floors, so not ideal for seniors or families with small children unless management accommodates people on ground floor; had cockroaches in our room (it happens - but gross!); this resort is not for foodies - 90% of the food was very bland, the meat of poor quality. Desserts were good and a fair selection of cheese. We mostly ate salad and cheese because everything else tasted unappealing. A lot of people to this comment will say “oh don’t be such a hard critic, it’s a 3rd world country” - to those I say, that in Las Terrenas you can eat out fantastically well with well spiced food and good quality meat. In fact there is a restaurant within walking distance to the resort called “Porto” by Mosquito where the food is excellent and the place is very gorgeous as well. There are other very excellent eateries in town as well. We were very disappointed with the food at this resort. The Greek restaurant serves the most bland food ever but the staff was fun and we got to smash plates which was fun. The Brazilian restaurant at the resort was decent and they actually served decent quality beef for this one. The french restaurant we cancelled bc we went to Porto outside of the resort that day, but it’s said to be good. The other drawback of the resort is that each person can only go to a total of 3 a la carte restaurants which speaks to its capacity. We dodged the entertainment that’s hosted at the resort and kept to the quiet part of the beach, so we can’t comment on that. Drinks fairly good, altho the tapped President beer wasn’t very good. Some temporary bars in the evening served President beer out of the bottle which was much better. Premium alcohol was not included.
As said, the friendly staff made the stay good and the fact that the resort was kept really clean. The buildings are dated but well maintained. The food overall is bland and not for foodies. The beach is clean and pretty and the main pool very small.
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Cayo Levantado Resort: Best all inclusive we have been to
The rooms are luxurious, the food is marvellous, beautiful grounds, a lovely beach and great pools. All the staff are very helpful and friendly. Don't miss the outstanding buffet that is held once a week. This is a place for relaxation and a quiet time. There are some activities and entertainment, but this is not the place for games and foam parties. I can't wait to return
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Viva V Samana by Wyndham: Amazing Resort!
The grounds are well kept and beautiful…the rooms were very clean and housekeeping was great! Amazing beach with lots of waves!
The food was excellent , lots of variety. The staff were very nice, friendly and helpful.
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Private -
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Bahia Principe Explore El Portillo: Great vacation, great resort
The check-in process was fast. The grounds are well maintained and our room was fine. The room needed a little TLC but nothing major and really nothing I would complain about. The pools were very nice but sometimes a little warm. The beach was nice and calm, clean with some fish visible near the rock/coral while snorkelling. The buffet food was very good with lots of selection. It gets boring after sometime but that happens at all-inclusive buffets. We ate at the Brazilian, Gourmet, Italian and [... read more]Fish Market ala carte restaurants … No complaints. All very good food and service. The liquor was not brand name but mixed drinks were still good. The lines at some bars were long and slow. More bars or more bartenders would help. The serving glasses are very small … recommend that you bring your own Yeti or similar larger container. The entertainment was ok. The Circus Show and Pirate Show were very good. My 8 year old granddaughter had a great time and liked the water park. My biggest complaint is the number of people smoking everywhere we went (except at the buffet and restaurants). Coming from Canada where smoking is so restricted, it was very unpleasant. They should have designated smoking areas. I would still recommend this resort.
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The Eurostars Grand Cayacoa: Very very good!
Everything was very good, delicious food, good service, good room, but a very small beach, I would go back there. The hotel was half full, so there were no problems with the beach,!!!!!!!!!!!!!!!!!!!
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Jamie B -
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Viva V Samana by Wyndham: Good except for "Viva Club" Reps
We recently returned from a two week vacation at the Viva V Samana by Wyndham. Overall we enjoyed our our stay at the resort and would rate the resort at 4 star. For us we enjoy a quieter environment and this resort suited us perfectly. If you are looking for a lively environment this resort is not for you. Our room was comfortable and situated away from the lobby and the pool area, therefore we seldom had any noise from these areas.
The food was ok, 3+. The buffet was repetitive but we were [... read more]always able to find something. People with special dietary needs might have problems finding a variety. The Fusion al a carte was very good, the international food al a carte was ok at best and we did not try the sea food restaurant.
The beach is excellent and a person could walk for a few miles. There is plenty of shade at the beach and we were always able to get chairs in the shade without getting up early to save a chair. There were also no vendors on the beach which was a nice change.
The pool is nice, but shaded chairs around the pool are limited.
The staff were all very friendly and helpful. The animation team were great and tried to keep guests involved with various games and shows.
The biggest negative for the resort are the reps trying to sell "Viva Club" memberships, which is basically a timeshare. We were pestered at least seven times from one rep alone and he would not quit until I told him I would contact security because of his harassment.
We will probably not return to this resort because we enjoy seeing other places. However If you like a quiet environment this resort might suit you.
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Private -
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Bahia Principe Explore El Portillo: Amazing Resort - A must visit!
My complete and honest review…
Everything about the hotel was exceptional. I have been here twice (once in November 2023 and just recently, February 2024).
Location: the hotel is located just outside of Las Terrenas, Samana. Super safe, such a beautiful surrounding atmosphere and fantastic first impression. Taxi into town is $10 usd, one way. The hotel bellman will arrange for you. If you wish to walk along the beach into the town of Las Terrenas, it’s about 1.5 hours (but it doesn’t feel[... read more] like it!).
The rooms: if you’re looking for the Ritz Carlton, then look elsewhere. What you will find at El Portillo is exceptional cleanliness, very roomy and airy, very comfortable and has everything you need - Fully stocked mini bar, air conditioning, tv and safe.
Food: All la cart restaurants and buffet - FANTASTIC! All are modern in decor. You will not go hungry. They accommodate every palate.
The hotel grounds: Very well kept. Lush and green. The workers are always making sure everywhere is clean.
The hotel staff: One word, FANTASTIC.
The beach: exceptionally beautiful!!! You can walk for miles a miles. The staff do their best to clean the beach. There is a bar on the beach, which is really convenient. If you are an early riser, you will see the most beautiful sunrise every morning over the mountains, simply beautiful.
Recommended excursions: without a doubt, the all day buggy to Playa Rincón. You will enjoy a delicious lunch at the top of the mountain, El Monte Azul. Where you will find stunning picturesque views.
Lastly, our TripCental travel agent, Wendy. We have been booking travel with Wendy for the past 10 years. She is wonderful, attentive and most importantly it’s always a great pleasure to work with Wendy in making our all travel our experiences AMAZING.
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Bahia Principe Escape Samana: Peaceful resort
Hotel was lovely lots of steps but we loved it. Beach was small but private and we enjoyed the quietness.
Food was fine some food could have been hotter. Perfect views of the ocean and you can watch the whales breach whilst sipping a cocktail.
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MelD -
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Bahia Principe Explore El Portillo: Great Resort, beautiful beach!
I think for the price, this resort was well worth it. All basic amenities were included. The food was great, lots of variety. The rooms were a good size, outdated but functional. The actual resort was very well kept, constantly clean and had plenty of space and activities. The staff were absolutely amazing. They made the experience at the resort phenomenal. The beach was absolutely gorgeous. A beautiful spot to relax and also enjoy a bit of night life in nature.
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Bahia Principe Explore El Portillo: Beautiful resort!
Hotel was beautiful. Food was delicious and well presented. Service was poor to fair. We were never offered tea or coffee in the morning and when we did ask, we sometimes did not get it until the end of our meal. Some servers did not understand when we wanted tea instead of coffee. We ended up serving ourselves at the tea and coffee bar so that we had some with our meal. Our small group tipped at every meal even if the service was bad as we were sure that tips are a source of income for p[... read more]eople. We noticed that we were almost the only people that tipped. Was this because the service was bad, or that people were cheap? Not sure. Even though we were constant tippers it did not make a difference in our service. No consistency on who waited on you even though we sat at the same table every time. We ate out at the beach restaurant for lunch everyday. Not once were we offered drinks. When we did order them after stopping a waiter, they only came a couple of times.
Beach was fabulous. Great for snorkeling and just hanging out. Did have to go out by 7:30 in order to snag beach chairs. Activities on the beach were good fun. Didn't try a dance class.
Our room was in need of a few repairs. Just minor stuff, however, our shower did leak all over the floor. It was always well made up when we returned in the afternoon.
Drinks were very good and well appreciated. Bar service very slow.
Lobby was beautiful. We spent our last day in the pouring rain and it was nice to see people using the lobby for games
We didn't spend much time in the pool as there was no shade. It was a beautiful pool .
Grounds were lovely and we enjoyed the cats lying around. We had our favorites.
For Air Transat who we booked our trip with, we asked for 3 rooms close together and were in 3 totally separate buildings 2 which were far apart. We booked in October and this request was not filled.
People need to know that doing all the computer work that needs to be done by the customer will take a lot of time. We attempted to do our entry into DR on my laptop, it would not take my birthday, so we started over on my husband's phone. His phone would not accept my birthday. So we started over on an i pad. Finally we were in. Then there was booking our seats and booking our ticket. We do not own a printer, so we had to go somewhere else to do all this. It took us 3 hours and a lot of frustration. What exactly are travel agents doing these days? It is not a fun way to start a vacation. When we were leaving, we tried to book our seats for our return flight, got all the way to the end and it would not accept our phone number. We tried all 3 of our phone numbers and none of them worked. So we gave up and waited until we got to the airport. We learned that you have to put a 1 in front of the phone number. How were we to know that?
Our biggest shock was being finger printed at customs in DR. Kind of disturbing.
Overall, a lovely resort although there was no where to really walk too. We took a taxi into town that was set up by the hotel. Driver spoke no English so was unable to explain anything to us. When we arrived at the "tourist" drop off, a man met us on the sidewalk and explained that the taxi driver worked for him. This lead us to suspect that this man took a good part of the money we paid, the hotel probably got a cut for their advertisement of the taxi service and the taxi driver got what was left over. Had we known all this we would have got to town in another way.
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Private -
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Bahia Principe Escape Samana: Amazing resort
This hotel was great place for a vacation, it was clean, great service, staff was great provided everything that we needed with buffet, lunch and supper.
The beach was perfect, very private area.
Our room had the perfect view of the ocean, sunsets were incredible.
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Drew -
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Bahia Principe Escape Samana: Peaceful Haven
As we have been here twice i will give you the Pros and cons of this resort
Pros
Staff, Wendy, Jajihra, Rosa and Ana
Quality of drinks
Rooms
View
Small size means less crowds
Quiet and safe area of the D.R.
Cons (minor)
No activites (there was on our first trip)
Not much entertainment (there was on our first trip)
No al a carte (there was an amazing one on our first trip)
This hotel is no longer a 5 star resort but it should not be discounted as a no go resort.
If your looking for[... read more] a Quiet, relaxing and peaceful holiday and are not adverse to trying foods with a dominican style then you will be quite happy at this resort
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Private -
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Bahia Principe Escape Samana: Beautiful Resort
Hotel very clean
Grounds are Imaculate and lush
Pool spotless
The view is spectacular
Staff is so seeet and nice but if you don’t speak Spanish just put your phone on translate they love to learn English too
We had our first experience with partially all inclusive
The breakfast was great and the lunches ordered on the deck were amazing with fresh fruits and guacamole
We missed alacarte because we are used to booking these over the years of our travels and they have closed those restaur[... read more]ants. The buffet was good. Hey we didn’t have to cook
You have to sign for drinks everytime which we were a little apprehensive about but if you have a black wrist band don’t worry it’s alli included.
My only complaint was the bed was way too firm for us but very clean.
The beach and ocean was beautiful small but never overcrowded
The life guards are amazing
Lots of stairs, if you can’t do them not the resort for you
Very quiet relaxing week
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Private -
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Bahia Principe Escape Samana: Very relaxing vacation
We had a very relaxing vacation at Samana.
Pros: *outstanding views from anywhere on the resort property
*nice rooms and great maid service
*excellent drinks
*small resort with no congestion, lots of chairs and palapas
*small beach, but perfect for swimming and lounging
*friendly staff
*restaurants are located strategically for amazing ocean views
*lots of sitting areas with amazing views of the ocean
*rela[... read more]xing pool area with nice selection of low key music, plenty of sitting areas
Cons: *a lot of stairs; elevator for room levels, but you cannot avoid stairs to the buffet, pool or beach
*staff were acommodating when qued, however a little slow to identify people's
needs ahead of time; language barrier was an issue
*variety of food was limited; buffet for dinner was very repetitive and the only
option for dinner
*no wine inclusion (only sold by the bottle)