Beautiful Resort
We loved our stay at the Bahia Principe Esmeralda. The grounds are spectacular. The beach is amazing. Our room was spacious with a balcony. We enjoyed the food and the specialty drinks. I think couples and families would equally enjoy this resort as it has something for everyone. Looking forward to our next visit to Bahia Principe Esmeralda!!
Nice upgrade
We got to the hotel to find out it was over booked so they told us we would be upgraded to the Fantasia resort which is directly behind Esmeralda. Kind of disappointing as it’s further away from the beach but we were told we had use of all amenities for the entire complex. Had great shows at night for the kids and mini discos at different villages. Overall had a great time, weather was great and the mojitos were amazing! Did all the A la cartes and they were all great! Would highly recomm [... read more]
Very nice place
All good about the hotel. clean and friendly staff. Rooms r tittle aged , the pools r nice and always something to do , we used the smaller pool it’s quiet and more family’s - what I like about it. U can take the golf car and go around for a ride is you get bored ;).
Good Resort
The resort is beautiful, clean, close to a beautiful beach and also has several pools. Buffet food is good and the a la carte restaurants are amazing. Bedrooms are large but need updating, especially the bathrooms. Toilet flushes very slowly and sink drains slowly as well. The staff is polite and efficient although I miss the "hello" when meeting maintenance workers.Entertainment is of the "lobby type" and there is no auditorium for performances.
A real 5 Star Resort
Have travelled extensively to the sun spots and this one is right up there as one of my favourites. Multi unit Complex gives you the flexibility of multiple choices for your dinning experience. and multiple pools to relax. The Esmaralda had very adequate suites, was close to the beach, great service in the buffet and swim up bars and the same beautifully manicured grounds and gardens found throughout the whole Complex.. Very efficient transportation moves you throughout the Complex with no has [... read more]
Beautiful Place!!
This resort was beautiful! From the perfectly kept grounds, pools, lobbies and rooms- this resort was so well looked after- super clean:) we were very happy to learn that our building was very close to the beach and pools. This complex has several resorts in one which makes for a very busy place. We asked how many rooms were there and were told that there were approx 5000 rooms (mostly 2 in a room) and 5000 staff. This place is huge and people are always coming and going. To go to nightly entert [... read more]
Fantastic resort!
Stayed Jan 16-23rd 2019. Travelled as a couple with another couple. Don't have anything bad to say about the resort. Rooms were big and clean. Food at the buffets and at the a la cartes were great. Service and drinks at all the bars and pools was excellent. Didn't spend much time at the beach as I found it a bit too busy for me, but the beach itself looked great. Would go back to this resort again! Didn't do any of the excursions as we were enjoying the resort so much.
Most disappointing and upsetting holiday,
Although the grounds and setting of the Bahia Principe Esmeralda is beautifully maintained , it is defiantly not a 5 Star Resort. Management has major attitude issues, shows no respect or consideration to their guests , they lie , ignore and are abusive . In all my many travels , I have never had such upsetting experiences as I had during my 10 day stay at this resort. Management and Guest Services are very much aware of what happened I would never recommend this resort . .
Eat, drink and relax!!!
The hotel staff were thee best. So welcoming!! Thank you for making our stay so memorable!! The resort was immaculate. The drinks were always served with a smile. The weather couldn’t have been better.
The Bloom is Off This 5 Star Rose
Staff continue to be this resort's biggest asset...friendly, professional and personable; Grounds continue to be spectacular; Rooms and buildings showing their age - re-fresh needed; Beach is cleaned daily of seaweed and the golden, sand gleams magnificently under the hot Caribbean sun; Quality of food has declined noticeably over the past few years...cuts of meat are not as nice, fresh orange juice tastes powder-made; Repeat guests counts for little or nothing.
Très grand complexe
Très propre Personnel accueillant Golf sur le site mais pas de forfait particulier avec l’hotel Merci spécial à Maria à la piscine Accessibilité aux restaurants à la carte était difficile cette semaine
Très bon rapport qualité/prix
Très grand complexe entretenu à la perfection tout est propre et accueillant Le personnel est sympathique et serviable. Un merci particulier à Maria à la piscine et au personnel du terrain de golf Nous y retournerons sans hésitation
Resort Needs an update
We have been to this Resort many times but it’s truly showing it’s wear and tear, it definitely needs an update and also needs help as far as handicap rooms and handicap transportation to and from al a carte restaurants. The rooms are not equipped for the handicap nor the restaurants. Most of the Staff are the best part of this resort along with the beach. The food needs help, it has definitely changed and not for the best.
Great Resort
This resort was perfect for a family! In general all the staff was friendly and helpful! The food was amazing and they went above and beyond at New Years! My only complaint would be the animation team at the end of the week was horrible.
Fabulous family vacation
Everything was amazing. A little disappointed about activities around the pool. we had 9 grandkids with us who loved the dancing. After the first 2 days the activity people were entertaining themselves. Some evenings there was nothing to do in the lounge.
Beautiful Resort
We loved the rooms and the service we received. The room was always done early and supplied with fridge items etc. Richard our butler kept us well supplied with ice and was very helpful with meal arrangements. Pools, restaurants, bars all beautiful, great food and great staff
Perfect Holiday
Just arrived back from the Luxury Bahia Esmeralda in Punta Cana. This being our 3rd visit to this Bahia resort we were not disappointed. Accommodations were exceptional, staff and service were excellent and food at all restaurants was terrific! The only negative for the first few days was the seaweed on the beach the staff did their best to take it away ... suddenly a few days in it seemed to disappear and the beach was once again pristine. Definitely not a fault of the resort but rather Moth [... read more]
Great place to relax
The resort is amazing and huge. The crowd was great. Beach was excellent. We stayed in Esmeralda so going to beach was easy as it is closer. Other resorts there is a buggy ride you have to take that could be a little painful with kids. Only thing I will add is they need to put pool tables in the bar area for adults. Tennis courts are so far from beach that you don't even wanna go to play after a dip.
Perfect place for a Wedding
Beautiful Resort,Clean,Friendly staff,Pools and beach are beautiful,Butler service was great,Beds could be softer,Close to walk any where to view other resorts,I would definitely return for a vacation,
Wonderful trip
This was my first trip loved the ambiance and the staff was exceptional loved the close proximity to the beach.the food was very good a wide range plenty variety of it .If you went hungry it was your own fault.