Amazing resort

Everything was perfect, resort was super clean and all the staff was super friendly and a beautiful place to get married at, also has amazing wedding planners and the photos they take are to die for!!

Great vacation

Luxury Bahia Principe is a great hotel. Lots of improvements need to be made to give them the 5 Star rating, but it is definitely an amazing overall experience. Would like to see some improvements with cleaning, dining etc.

A Wonderful Resort!

My husband and I spent seven days in late December at Luxury Bahia Príncipe. We booked a seaview room that had beautiful view from balcony. All staff are great and we had zero complaints. The resort is big and we were able to take long walks in the evenings and just to enjoy the very pleasant atmosphere. It was a bit difficult to make reservations for a la carte restaurants so we ended up eating at the buffet for a couple of nights. The food is good at the Jasmine Buffet Restaurant with many ch [... read more]oices. Jerk chicken at the Grand side by the main beach is amazing. The beaches at Luxury side are narrow and the water is too shallow to allow a real swim. However, we went over to the Grand side for swims and water is very nice there. Overall, we had a very enjoyable time and would highly recommend this resort!

Expected a bit more

The good. Grounds are very nice and well maintained. The staff are friendly and helpful for the most part. Rooms are large and well kept. Food was good but nothing outstanding. Bar selection as far as mixed drinks and liquor was very good on the Luxury side of the hotel. The not so good. Note: Dec 24th to Dec 31st. Resort was not full Waited at the airport for 1/2 hr at least after exiting the terminal. No sense of order or organization outside. Turned out we were just waiting for th [... read more]e bus to be moved from a parked position to the front of the terminal. A distance of less the 30 yards ???? The ride to the hotel from Montego Bay is a best 11/2 to 2 hrs and not the 45 minutes as advertised. This resort is approx15 min to Ocho Rios. No drinks or food on the bus. ( A couple Red Stripe or some cold water would have been nice). No washroom on the bus either. Most of this is tolerable, but does not indicate that I am in a 5 Star situation. One beer selection. Red stripe. This is a good beer, however a selection would not only be nice, but I think necessary. Tipping is essential at the resort to secure better service. Keep a bunch of singles handy if that is what your after. There are a few ala carte restaurants. The Brazilian steak house is not worth the time. Went once, not many people and I found out why ..... yuk. Apparently they have others, but for our week we could not go as they were booked up ?( remember resort is not full).... An Italian and a steak house. Couldn’t locate the steak house ?..... seemed to be a mystery ?????? As to it’s location. Had a few people ask if we knew where it was, couldn’t help them. Suggest trying to book the “ good “ restaurants before you go ???? I guess. The essential morning coffees seemed a big challenge in the beach restaurant. It was necessary to ask for it and it was slow coming to the table if at all. Usually we finished breakfast before we received our first cup. A small issue I guess, but my group starts the day with coffee. I would think a 5 star resort could manage this simple long standing ritual with out constant reminder. The beach is large, but man made. The main buffet restaurant was much better for overall service. This Hotel has plans to expand with an additional 1000 rooms being added. Hope they add enough restaurant options !!!! I have paid less for a lot more than this resort offered

Great Resort!

The resort was spotless, the food was delicious and always available. The bartenders were very friendly and efficient. The only negative thing to say is that the butler service was non-existent. We can’t wait to go back!

Just average

The grounds are well kept. The pool areas are very slippery. The breakfast buffet has a huge variety will not disappoint. However if you want a la cart good luck unless you plan on eating after nine. Be sure to bring faceclothes as they are hard to get. The beach area is knee deep. Definitely not a beach unless you go over to the kids side of the resort where you will be approached to by weed and smell it all day long. The rooms are nice other than the bathroom could use updating. Room service [... read more] is terrible a two hour wait for cold food. Hit the snack bar instead it's worth the walk compared to cold fries and burgers. Overall this resort is just average nothing luxurious about it what's so ever. Will not return

Luxury Bahia Principe Runaway Bay

Hotel, A La Carte restaurants and the Buffet restaurants were good. Room was OK but far from lobby. It was tough getting a reservation at the restaurants located at the Grand Bahia Principe hotel at Runaway Bay. Restaurants were easy getting reservation at restaurants located at Adults portion of the hotel. Pool was excellent and the beach was OK. I would go again.

Vacation

The hotel was well kept, landscaping was beautiful most of the staffs were friendly and helpful. Some of the staffs and security need to stop making advances at females without a partner. We were there for a gateway with family and friend and a well deserved break from work I don’t need to be harassed. I felt violated and unsafe when one of the security asked me for my room number to visit.

Honeymoon Bliss

We really enjoyed our stay at this resort for our honeymoon. From the moment we arrived we knew we made the right choice! The accommodations, service, food, staff and amenities were excellent. We will be back!

Terrible Resort

Upon arrival they were very friendly and the check in process was fast. The rooms were very clean and that is the only nice thing I have to say. There was often no water and electricity at the beach bar. They had ice, bottled water, juices and pop but refused to serve drinks. Don't go expecting to have service at the beach because you won't ! Staff was always trying to sell legal and illegal substances. We did not feel safe at the beach and the staff was very rude! This is not a 5 star resort

Beautiful Property

Choosing Jamaica was easy; however we had never been so a resort was a harder choice but we are so thankful we chose Luxury Bahia Principe Runaway Bay. We cannot say enough about how amazing our experience here was - everything from the check-in to the welcome we received upon entering our room was flawless. Food was amazing, pool was perfect, staff were phenomenal & the beach was beautifult! We cannot wait to book our next trip to this property!

Simply amazing!!!!

The beach on the luxury side was so nice. All of the restaurants had amazing food. At the ala cartes your given too much food. The grounds are very well kept. Gardens are well maintained the resort is very clean. This was our first time at the luxury side and will definitely be going back

Disappointing

Hotel itself is beautiful and clean. Beaches are amazing, and pools are super fun. Food and service were a huge disappointment. We got sick from the food almost everyday. And the service was awful. It was like we were annoying the staff with any request or complaint.

TERRIBLE !!

Although the rooms were very clean the day staff were horrible. We had employees offering drugs( not only cannabis) I didn't feel safe and will never return. They promised to have several meals for my food allergies and didn't follow through. We are the same thing everyday

Breathtaking Resort ! Entertaining staff !

Absolutely loved Luxury Bahia Principe RunawayBay Resort ! Staff are so friendly and entertaining and full of life. We had such a wonderful week. Enjoyed the entertainment. Food was very good. Service in buffet and restaurants were excellent. Room always cleaned. Cleaning staff and room service staff were so friendly and kind. Grounds very pretty and we loved relaxing by the pools and beautiful ocean. Our 4th time at the Luxury and we will return ! Thank you for an amazing vacation .... we come [... read more] to Jamaica because everyone is so friendly love Jamaica. :)

Amazing resort

ground were keep clean washroom were keep clesn food was vary good room are nice and keep clean services was good staff are vary friendly entertaining was vary good pool are keep clean ovet all it was good i will return

One of the best!

This is our second time to Jamaica, first time on the north side of the island. We were not disappointed! All staff, including front desk reception, butlers, concierge, wait staff and bar tenders were all extremely helpful, friendly, and if you can believe it..TIMELY! Never had to wait long for food, beverages, even the room service was stated to be "45 minutes' and usually came within 20-25 minutes! We loved the Brazilian steak house they put together, but it was bested by the a la carte "Pi [... read more]casso". Buffets were themed and always replenished, short lines at the omelette stations in the morning and the lunch buffet at the best jerk chicken and pork I've had! We were lucky enough to have a corner ocean view deluxe suite, with 270 degree views off our balcony, looking at the ocean and the mountains of Jamaica, really breath taking views to wake up to and watch the sunset over the mountains! The resort is huge, as with the Luxury Bahia side, you have access to the Grand side as well, opening up even more possibilities and activities to enjoy during your vacation, as well as the quiet solitude of no children at the Luxury side.

Amazing resort

I intrested at the hotel was nice and clean I would recommend excellent hotel rooms and all property so beautiful it's very good place for vacation. I would like to come again sometime services excellent room nice and clean pool was excellent showing excellent place was clean play pool excellent food very good staff was friendly .beach was not very nice but not important to me how ever still looking good

Best batchlor party ever!

14 of us stayed there for our friends batchlor party. Everything from the food to the pool entertainment kept us having a good time all week long. We loved the Brazilian streak house and the beef patties.

Amazing resort, agent not so much

We ask and paid for 2 beds while only getting 1 king size one instead. Between 14 guys none of us got 2 beds. Had to ask for a cod. Plus our rooms werent besides eachother,(all of ours). Besides that our resort a.d stay was amazing layout of odd but the food and resort looks great. Beef patties should have came out more and pools open longer would have been nice.