Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(17956 Reviews)

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Toronto  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Disappointing

Check-in was horrible. Waited 3 hours for our room as it was not ready. Our room needed updating, stains on bed sheets, bath tub was rusted and worn out. Ceiling fan covered in dust and mold. Buffet food was okay but the actual building needed upgrading. For example the walls and trim needed to be painted and the trim at least replaced as it was not attached to the wall most staff were friendly but some did not look like they wanted to be there. Overall it was very disappointing and we would not [... read more]

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Zabs43  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Birthday Trip

Beautiful resort. Appeared to be well kept. We upgraded to the Level upon arrival. We were put in room 1516 the view was like looking at a dumpster. Loud motorcycles all day long and trucks back and forth. Very noisy when the patio was open. Housekeeping was disappointing. The room was average, nothing special at all. Day two the housekeeper did not put clean or any pillowcases on the pillows (had to lodge a complaint twice), the next day the room was not done by 230pm ( had to complain about th [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Unhappy staff

The hotel was good enough, but the workers seem to be unhappy and often rude. When I came back from vacation, I talked to people and almost everyone had the same experience with Dominican Republic doesn’t matter to which hotel or resort they went to. This may be a cultural thing where they don’t know what means customer service.

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Relaxing

Very clean resort inside out with exceptional service. Would return again . The sun is king as it was amazing all 7 days. Keep the French Canadian fans away as they can be quit iratainting to say the least.

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Private  - 

Verified Purchaser

Lopesan Costa Bavaro Resort: Beautiful Resort!

We thought everything was amazing, the room; drinks and dining at the Italian, Steakhouse and Asian restaurants and the buffets (our preference was the Goldfish); the pools and the beach. The lights around the grounds are spectacular! We did not upgrade to Unique and don't feel like we missed out on anything.

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Good value, great food, and a relaxing low-season stay

We had an enjoyable stay overall and felt the resort offered good value for the price, especially during the first week of May when it was very quiet. The food was one of the highlights of our trip, with tasty buffet options, good à la cartes when available, and excellent grilled items. The beach was clean, easy to enjoy, and never too crowded, and we also received excellent service from Yulianna and the bar staff. That said, the resort could use some updates, particularly in the rooms and po [... read more]

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Nelson  - 

Verified Purchaser

VH Gran Ventana Beach Resort: Good Resort

Being at this resort for a week-long vacation (May 11 - 18) for a first time in Puerto Plata, here are some thoughts that I wanted to share so that you can plan your vacation. I've visited D.R. many times at 5-star resorts in Punta Cana and am curious about Puerto Plata. My selections were based on reviews from travelers who had been there for the last six months with some judgements towards unpleasant feedback. I chose Gran Ventana with the Tripcentral' agent's advice and am very satisfied wi [... read more]

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Donnamae  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Most beautiful grounds

The hotel is well laid out grounds are well kept well lit at night. The rooms can do with a little touch up. Impressive buffet. And of course the Bavaro beach is wonderful. Would like to have seen better quality drinks served if the hotel is claiming to be a 5 star and not have your guest pay for them.

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Lovetotravel  - 

Verified Purchaser

TRS Turquesa: Great Choice!

We spent 2 amazing weeks at this resort from April 25 to May 9, we are a couple in our early 60's, everything about this resort was amazing, food, rooms and service were some of the best we have ever experienced at any of our Caribbean destinations. Our butler Jean was excellent and catered to our every need, Angela and Stephanie at Helios were amazing and always looked after us when we arrived, the bartenders and waitresses were very attentive and always had a smile. Never a long wait for a shu [... read more]

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Robin  - 

Verified Purchaser

Catalonia Royal Bavaro: Awesome resort

Resort was exactly what we had wanted beautiful resort great food well kept property rooms were clean and spacious the only downside was the sea weed but of no fault of the resort and the staff worked really hard every day to clean it up . Would def recommend this resort and we will be returning !

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Private  - 

Verified Purchaser

Dreams Dominicus La Romana: Great Place for R&R

Beautiful, clean and elegant…this resort employs people who really care about your vacation experience. The beds are comfortable, the rooms spacious and clean. Wide variety of restaurants to choose from depending on your mood…24 hour coffee shop for drinks and snacks too! Everywhere you looked, staff were busy maintaining the beautiful grounds or power washing the walkways. Lots of entertainment if you want it or quiet spaces if not. Live music at the lobby bar every night if you wanted to have [... read more]

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Private  - 

Verified Purchaser

Viva Miches by Wyndham: Wonderful resort

The property is beautiful, the staff are amazing and all of your expectations will be exceeded. The rooms are so comfortable and spotless.The food is delicious and the a la cart restaurants are outstanding.The coffee shop makes a delicious cappuccino. You will enjoy the cats living on the property.

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Peggy  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Melia Caribe

Originally booked at the adults only Punta Cana Beach but the other couple in our party booked Caribe Family resort in error. Punta Cana Beach had no room we moved to the Caribe side which is a family resort. We had a wonderful time and would not hesitate to book there again.

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Anita L  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Average Resort

We made the best our our week at Grand Sirenis. This resort should definitely not be rated high. The food was not the best. There was no consideration for dietary needs. My friend got food poisoning for two days. We found the pools to be very dirty and the majority of the pool is fairly deep. One day the shallow pool had throw up in it. The employees are wonderful, especially Ana at the buffet and Anthony at the front bar. They do have shows in the evening, however everything pretty much shuts d [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Fantastic Resort!

The entire resort was clean, the staff were friendly and more than happy to take care of our needs! The food was excellent and the beach beautiful! We met some wonderful people while there on vacation. We are planning on going back very soon.

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RickM  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Sun Sun Sun

We enjoyed 10 days of zero rain during the day. From booking with Cindy, to the end the trip was flawless starting with the WestJet flight. We have been to four other GBP resorts and this one was fantastic. Beautiful Resort, grounds, rooms, and service. Great value.

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Beautiful Beach Experience!!

We stayed at this resort the week of May 9 to the 16th. The resort grounds were very well kept clean. The beach is one of the best I’ve experienced the convenience of the beach bar restaurant and washroom facilities close by made it much easier to enjoy the beach as much as possible I also appreciated the Butler style beach service we received for drinks The pool was kept clean. The fact that there was no pool bar was a plus in my eyes. There were many activities to try during the day without [... read more]

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Family of 6  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: May 2026

Nice hotel, clean rooms,close to the beach, however the service is terrible. We had a hard time getting a simple glass of water at the buffet breakfast and lunch. The à la cartes were fabulous. The food at the buffets is “meh”. The drinks were awful overall stay was okay. However, we will not be back. For the price we paid, I would have expected at top notch stay.

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Dmytro  - 

Verified Purchaser

Bahia Principe Escape Samana: Amazing resory

Spent two weeks ,resort is smal but has own vibe .Staff was frendly room was very clean ,food was very good.only was too close to to the road.beach was clean every day,no beach bar and line in a pool bar

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Mike  - 

Verified Purchaser

Emotions by Hodelpa Juan Dolio: Not Impressed

The buffet food was always room temperature or slightly warm. The buffet items are over filled so they get cold before they are taken. A microwave for customers would help or just put less in the containers. The actual food was a 5/10. They need better cooks. The resort was clean and nice looking. The coffee shop was very nice. The pools need more shaded areas as they were the first to go. The ala carte restaurants were good when you could get a reservation. You have to book ea [... read more]

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