Very nice resort

The beach is lovely as you can sit under the palm trees. Room has been very clean and we very much enjoyed our stay. For a taxi to town go outside the gates. There's internet only in the lobby area. Would be great if one could buy a data plan.

A lot of pluses but a few negatives.

Great setting with well kept grounds. Food was acceptable but more variety needed. Entertainment was exceptional on a few occasions. Too many rude and unfriendly Russian tourists. Found the staff very friendly and smiling.

Do not stay here!!!

I don’t ever write reviews, and usually take them with a grain of salt. Unfortunately, I should have adhered to what the majority of the reviews say. We stayed for two days, and paid to upgrade to the senator. Which is a resort next-door. It is very dull, not lit very well, has small swimming pools, mold in bathroom, no shampoos, lotions, or conditioners-which most 4 stars have. The buffet had extremely long lineups, no servers to assist you. It was considered to be a good meal when you got a  [... read more]glass for your water, and all pieces of cutlery. There was no need to tip because we never saw a server. DO NOT WASTE YOUR MONEY TO GO HERE!!

Good times

Our group of 18 had a great time! Our room was cleaned daily and beverages are refreshed every other day. There were very few complaints about food even from the fussier eaters. The air conditioning will only work with the patio doors closed! When it rains the little critters and insects will head Inside. We took a can of raid with us and sprayed the floors. The pools close at 6;00 in the evening, earlier than we would have liked. All in all a great time had by all.

Not Bad,I would go there again.

clean room but terribly mouldy.Good staff.Beach was great but no washroom facilities.Food was good for island food,the salads were always fresh and the buffets were very well displayed.Staff couldn’t speak or understand much english,sometimes hard to get service

Excellent time

From the time my two brothers and I set foot on the plane we had an amazing time. Travel went well, the resort was amazing (excellent staff, facilities, and location). One of the top resorts I have been. Bravo Zulu to all staff who made this a wonderful vacation. I can not wait to return to this resort next year.

Good Resort for Price

Playabachata hotel is a good resort for the price! The beach is definitely the best part- the sand and water were beautiful, and the scenery with the palm trees and the mountains was gorgeous! The staff were generally very friendly.The entertainment during the day was not too exciting, but the nighttime entertainment was pretty enjoyable! Drinks were good, but food was not the best. The buffet generally had the same food daily, and was poorly labelled (i.e. all type of fish was labelled just  [... read more]“fish”). so overall not very happy with the food. Was also not happy with the al-l.a.-carte dinner options. A great thing about the hotel was that staying at one resort (Playabachata 1, 2 or Senator) allowed you access to the beach of all 3 and some amenities for each. The shops were also great, with a coffee shop, gift stores, pizza bar and more. The hotel as a whole was enjoyable for a relaxing vacation with a nice beach. while we didn’t have any specific problems, the property itself was average/fair for the price for the most part.

Ok resort...

Pros: Good food, clean pools and public washrooms and nice beach Cons: uncomfortable beds and pillows, small/ dated bathrooms (no towels some days), unfriendly staff and most did not understand English, bugs in rooms

Good resort

This resort was quite nice. The beach is beautiful and quite large. The pools have variety and although are a little older, are still nice and the entertainment group is so so fun. The food is not bad, but there is not a ton of variety so it can get a little old after a while. Rooms are a bit run down but they have everything you need and are clean. Amazing staff, and overall a really fun time.

Romantic Resort

Beautifully maintained grounds with lots of palm trees. Easy access from room to pools and beach. Convenient public wifi coverage. Love this resort for the friendly staffs and services. Lots of restaurants and bars to go around and enjoy. After hours snack bars very helpful for those looking for a quickie snacks.

Concerns

Playabachata Resort has beautiful grounds. The ocean is beautiful and the excursions are wonderful, however; we paid for a Superior Garden View and ended up in a room that was moldy and damp. My husband is allergic to mold and struggled with this the whole week. They did not put us up in another room. Our view was a wall and two dead plants. We enjoyed being outdoors, but coming back to sleep was depressing. Also, for four days straight our fridge was not replenished with fresh water and when we [... read more] asked at the desk, we were told that the Russians arrived and they needed to be catered too. We had to walk out to the bar, to get ice water in a cup so we would not be dehydrated. When asked if our room was the upgraded one we paid for, we were told no. They were the basic ones. The maids and the employees at the resort work hard and we appreciated what they did for us. They deserve recognition. When people ask us if we had a great time, we say we enjoyed the sun, the company we were with, the excursions and the food, but definitely not our room. We have been home for three days now and I am now on the third round of washing all our clothes to see if we could get the smell out. Our luggage, our backpacks and shoes are outside in the crisp air in hopes that the mold smell would not be there when we bring them in.

Mixed Emotions

The beach and the pool was amazing however the rooms were very subpar with water stains, ants and very musty smelling. Service was not great, rooms weren’t cleaned until often after 6pm. Often clean towels were forgotten and they only restock your fridge every 2 days. For a place that you can’t drink the water you would think this should be daily. The food was good but was the same thing over and over. The restaurants were a let down. All and all the beach was well worth it but the s [... read more]ervice and rooms was a true let down.

Mix review

The beach and the pools were BEAUTIFUL!! The super saver room was not to bad considering the price paid for it, BUT the service was terrible and the rooms were not cleaned very well and had to repeatedly ask for the services that were supposed to be included.

Decent Resort

The pools and ocean front are very nice at this resort. I’ve never been anywhere else but feel like the rooms could be maintained better and more variety could be had at the buffet. But for what we paid we didn’t have a horrible experience.

Nice

Nice we had some issues regarding our rooms no towels no blanket we where 3 couples we had ask to be in the same building but was scattered all over the resorts I was Dissapointed the beach was nice lots of rocks the food was great I don’t think k I would go back too that resort

Outstanding Location and hotel infrastructure.

We had a great holiday. In fact we discussed the resort with one of the managers while sipping our 'presidentes'. I guess 'Rio' sold it two years ago and the new management kept the same staff. There were teething problems but the new owners must be reluctant to invest and maybe feel stuck with the old staff. Nothing that a good overall staff manager couldn't fix. We had a great holiday - I do not want to focus on minor hotel management issues - but It was a major omission that the front  [... read more]desk staff did not always have change for 100 usd. (it had change once) I arrived with 6 100 usd bills and not even the 'adjacent' playabachata could change 100. A front desk at a hotel should always be able to do this. Some of the broken up money goes to staff tips! Some of it on the hotel gift shop! not even the gift shop could oblige. The #1 outstanding item I discovered while at the hotel? The quality of the ground beef! All the restaurant food I believe is grown on the island. Here the beef is even grazing in an adjacent field. You can see the grass probably grows all year round so feeding a beef calf is easy. They probably do not use much fertilizer so the beef would be 'orgainc'. Organic grass fed beef from single suckler herds! - my what a great taste. The animals spend their whole life in a field under the sun. Much better than the barley fed feedlot beef we probably eat at home. There are 13 million Dominicans, so probably no excess production for export - but they should think about export! #1 outstanding staff member - the beach guy who handed out the canoes.

Outstanding resort

This was my 6th resort in the DR and 20th in the Carribean. Never have i seen such quality staff and facilities. The rooms, restaurants, and staff were all outstanding. Only negative was the sea urchins in the water.

Was ok

Hotel was ok check in was not organized and slow we asked to be moved and they did it the next day no problem (Dinning ) They always ran out of plates cup and utensils tables were not cleared due to being under staffed we have been to this resort 5 times over the past 15 years and enjoyed it but we were disappointed this trip We may consider going back if These issues ever get resolved

Not Amazing and less then ok!

Ok so I checked into my room. It wasn’t cleaned. I have a syringe on the night table, the so called bar was dirty, the fridge was broken and it still had another guests things in the room. THE BED WAS MADE THOUGH!! If you can get over some of the social class idiots from the Senator you’re good. They only think they are of a higher social class but trust me they are not! Restaurants were nothing special. Order the chicken at either. Buffet was good. Staff was friendly. I’m a germ freak S [... read more]o it was bad off the hop. Beach is mediocre.

Okay

The hotel is set on a beautiful location with a nice beach and clear waters. The food was okay, there was very little different items from day to day and as long as you don't mind eating the same thing over and over again for a week you will be ok. Outside of a few limit staff members that were friendly(in the buffet section) the rest were hostile when you tried to speak to them. Almost like you were wasting their time. The room was dirty from the moment we got there til we left. We asked for ne [... read more]w sheets as the ones we had were stained and had a died bug on it..still waiting on those. The white towels had stains we were never given a facecloth and the toilet was gross. Would I go back to this hotel for the view yes for two waiters that were beyond nice yes....for any other reason not a chance.