Our Verified Customer Rating 4

Our Verified Customer Rating 4

(250 Reviews)

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Amazing beach

The resort was beautiful, with plenty of activities that we didn't get a chance to participate in all of them, the food was delicious and plentiful, the beach was gorgeous, albeit a bit windy while we were there. The only downside was the stomach bug I caught on our 2nd day that ravaged through our group all week long. The room was very nice too, loved the hammocks on the balcony, but the giant tub could've done better as a giant shower.

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: We have been there three times. Loved and would go back.

There is something for everybody. A spacious beach with mild waves with the creperie and Ma Loo (natural juices station) being the highlights. There is some activity every day for all age groups including cooking fresh food. Beach restaurant nearby if you don't want to go to the main buffet. The room was great and staff were friendly and responsive. If minor imperfections bother you, this is not for you. We truly enjoyed it.

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Private  - 

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Catalonia Yucatan: Nice grounds

The resort was nice Needs more restaurants and aka carts 2 of us got really sick half way thru until we got home and our included transportation to airport never showed up to take us to airport,cost us 1500 pesos We will never return to this resort

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Abake  - 

Verified Purchaser

Catalonia Riviera Maya: mini moon

We came for a mini moon, and had a great time! Weather was meh with some cloudy rainy days, but it wasn’t the snowy north! Even with the rain lots to do with nightly entertainment and food we’re SO SO GOOD! Bartenders were friendly and the PURE bar made the best drinks! Also the location of this resort is great as you can leave to explore playa adventures and feel safe doing so!

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Excellent Resot

Beautiful resort. Beach is excellent. Food and drinks were excellent. Service all over the resort was excellent. Really enjoyed the lattes at the coffee shop each morning. The resort has a little bit of everything. Had a great, relaxing stay.

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Lovely Resort

The best features of this resort are the beautiful beach and friendly staff! It's a quiet resort set in the jungle with lots of wildlife to enjoy. The resort is very clean and well maintained. Beloved is the best restaurant with good food - our favourite was the skirt steak. However, Beloved has a leisurely pace so not the place to go if you are in a hurry. The theme restaurants and buffet have great service and average food. There was a variety of activities during the day and some entertainm [... read more]

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Jose  - 

Verified Purchaser

Catalonia Yucatan: Reasonable

The resort is aging but well maintained staff are friendly, however reception manages are not so helpful, they ignore your request to address a loyal client situation. Apparently the adjacent resort is no longer managed as previously. Reducing flexibility to share overall resort

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Very clean resort

This is a great resort. Staff is amazing. The resort is very well maintained. And the rooms are very spacious. There seemed to be alot of young children. It was not easy to book the ala carts. And the buffet food was not very warm.

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Janice  - 

Verified Purchaser

Catalonia Riviera Maya: Lovely and Safe Hotel

Grounds well maintained, customers listened to and accommodated when possible. Responsive to inquires and many questions. Friendly and professional. Staff are diligent, polite and very hard working. Would go again.

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Solid 4 star

This was my 4th trip to thr property and I do love it. The brach is nothing to write home.about, it's rocky and definitely not the "long moonlit walks on the beach place. The food at the buffet was varied, breakfast and lunch had the best selecrions, dinner was kind of repetative Of the a al cartes, i dont usuly go to them as im fond of food from a local pub, ww did wat out at the burger once this visit and it was very food. From previous trips there i know the a la cartes to be nice. Ser [... read more]

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Private  - 

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Catalonia Grand Costa Mujeres: Buffet food was very ordinary

Imagine waiting 45 minutes in the morning everyday for breakfast. After the wait each day we would be asked for room number, allergies (all this can be done one time) and then wait for some more time for a server to come and take you to an empty table. Never had this experience in Mexico or the Carribean at any of the resorts. Buffet food is very ordinary and the same food was available everyday, sometimes recycled during lunch or dinner. Not a single supervisor or manager was available in the b [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Wonderful time at this resort

The staff were very kind and responsive. The room was very clean and nice. The food was delicious with lots of choices. We felt really spoiled by the wonderful service. However we learned that the resort was only half full so likely the staff were not too overwhelmed. The beach was our favourite spot to hang out. Would consider a repeat visit.

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Dream Vacation!

As the title says, this was a dream vacation for my partner and I. Everything about this hotel was amazing. The atmosphere while walking from the rooms to the beach was incredible, especially getting to see all the wildlife! The staff was also awesome! From the restaurants, the bar staff, and the ladies taking drink orders on the beach! The food was fantastic, there was never a shortage of anything to eat. The breakfast/lunch buffet was delicious and service was great. We tried the steak, Asia [... read more]

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Sohini  - 

Verified Purchaser

Catalonia Royal Tulum: Fantastic Resort!!

The grounds at the hotel were beautiful and the food was amazing! Very good customer service ? The only complaint I have is there was a strong sewer smell coming from the bathroom which we eventually got used to..

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Catalonia Royal Bavaro

The room we booked was privilege deluxe jr suite with pool, it did not disappoint , so happy we did. We enjoyed the food & service every night at the a la cartes. All the staff were excellent to deal with. Big shout out to Angel (customer service) in the lobby helping book the a la cartes , answering any of our questions and ensuring our stay was memorable with that big smile.

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Loved this resort!

The grounds of the resort were well laid out and tended to, with lots of lovely outdoor seating areas just to sit and relax in the evening by the water features. The layout of the Superior Suites are extremely well-planned. I especially enjoyed the fact that the resort has its own water filtration system and provides safe drinking water. There was ample selection in food services with different ethnicities to choose from and every I ate was delicious, including the buffet. Overall, I would h [... read more]

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Beaches  - 

Verified Purchaser

Catalonia Royal Tulum: Almost Perfect

This is the perfect size resort with an amazing beach and lovely grounds. I enjoyed all the restaurants and buffet for lunch and breakfast. Pretty good food for an all inclusive. Lots of veggies, beans, legumes, and fruit. Loved the juice bar at the beach. Service was great everywhere. Entertainment staff engaging, and had some fun playing games. Some improvements would be a little welcome snack and drink. There was nothing when we arrived very late at night and exhausted.  [... read more]

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Ruben  - 

Verified Purchaser

Catalonia Bavaro Resort: Overpriced hotel for the value offered

Check in: Smooth checkin. Flight came late at 11pm. Only the pizza place was open. Very good pizzas. Saved the night. Beach - there is no beach. The sea was artificially filled with sand and there are lots of underwater growth and rocks. Very uneven sea floor, ten meters from the shore if you are swimming your arm may hit the bottom. Good thing is that there are plenty of beach chairs with excellent shade. The infrastructure around the beach is nice. In conclusion: there is no beach. Ro [... read more]

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: You won’t be disappointed!

We had three previous stays in Playa Mujeres and this was our first stay at the Catalonia - by far the best resort. Tremendous food options, great staff and service. The resort is beautifully laid out and the beach is perfect for long walks. We will be back.

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Fantastic week!

Everything about this resort was top notch but, the booking process for the restaurants was a complete fail! The privileged package is highly recommended as it allows for meals at the Beloved Restaurant ( no reservation required) and a special area on the beach! Well worth the few extra dollars.

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