Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Carmel  - 

Verified Purchaser

Iberostar Selection Ensenachos: Lovely Resort

The hotel and grounds were lovely. The beach is absolutely beautiful, staff unbelievably friendly. One thing is the room reservations were messed up. My daughter, husband and 2 children were given a room with one bed!!! After 2 days the hotel did nothing. My husband and I had two beds so we switched rooms with them and borrowed a cot from a cousin’s room. Very BAD service by hotel desk and Air Transat.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: The food was amazing!

The resort was beautiful. I liked the pier on the beach that you could walk along. The room was ok, the beds and pillows are not the best. The staff were very friendly and helpful. The pool was amazing. The food was far better then I expected.

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Amazing Resort!!

Very nice resort, food was amazing quality and variety. Pools clean and spacious, great drinks and the best beach i’ve ever seen! Clean sand and long beach to walk with no seaweed. Loved every minute and would definitely return!

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: The best staff and managers.

The staff are the best at the Iberostar Playa Alameda just 10 kms from Varadero . The food was great at the buffet, Italian and Romantico. Our room was keep very clean and tidy everyday by some amazing housekeeping staff. Like all hotels there are always a few things that need to be fixed but these were looked after by repair workers in an "island time" fashion. The work was done and everything was in running order again. The beach is beautiful, clean and easy to walk into and out of. Say  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Resort gone down hill

As my husband and I have stayed at this hotel 4 years ago and found this hotel a great place to stay, we found this hotel has extremely gone down hill. There has been many changes such as less bars, no more water fall as shown in pics and very poor service in buffet eg: many times had to search for a worker asking for water or cutlery. When it came to exchange our beach towel they had no clean ones. We and everyone we spoke to had their same beach towels for the whole week. I had to complain to  [... read more]

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Private  - 

Verified Purchaser

Hotel Mojito: Absolutely Amazing!

We had an amazing time! Staff was super friendly and helpful! Rooms were nice and the resort is clean and absolutely beautiful! Food was really good and drinks were always cold!! We did a few excursions off the resort and found everyone very friendly. Thank you for a wonderful week!!

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RVdaig  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great place to vacation!!

We, my husband and I enjoyed our stay at this resort. Rooms a bit dated but were cleaned every day, the lady who had this job was friendly, efficient, and professional. The grounds and beach were maintained. There was a wide variety of food at each meal, so you could always find something, lots of fruits, vegetables, breads, pasta, pizza, fingers foods, meats, etc. The staff was delightful, courteous and welcoming. We would recommend this resort!!!👍👍

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great Value for Price

Overall you get a great value for the a very reasonable price. The buffets were good, they had the standard varieties of food options at both locations. The 3 restaurants which you has book before we’re just ok, nothing special. The property was beautiful and very well maintained. The pools were always super clean and maintenance staff were constantly working all day. All levels of staff were extremely friendly and went out of their way to assist any way possible. The beach was great excep [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Average resort

Great beach, clean grounds, but slow and dirty elevators. Upgrade to premium not really worth it. Staff and cleaners did their best. Great reception and check in service. Buffet restaurant always out of plates. Don't expect potatoes on the menu.

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Mirna  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing Trip (9 out of 10)

It was such an amazing trip! The beach, pools, bars, Catamaran trip, beach party, staff, everything was so perfect! Except for food! Food needs to be worked on!! Staff were extremely nice! Weather in February was GREAT! Just a perfect trip!

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Awesome Awesome Awesome Resort

Everything was Excellent, the staff is beyond AMAZING. Food was great. Activities were very fun. Did I mention, staff is AMAZING. Pools were very nice. Nite shows were alot of fun. O'Yah, staff was AMAZING.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great vacation

The gardens are well maintained. Walkways are well lit at night. Compact resort and accessibility to all is easy. If you have mobility issues do not get 3rd floor room. Buffet food was varied and very good. Mexican and Mediterranean were excellent. Japanese was good, could use a little more flavoring. Staff were accommodating. Some areas of the resort are a little tired, need updating.

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Private  - 

Verified Purchaser

Iberostar Coral Holguin: Almost perfect

We've just returned from a week's stay at the Holguin Iberostar - Coral level. Overall, the resort and client care we experienced were exceptional... Rooms, pools and common spaces were modern and well kept. All personal services, from room cleaning to bar service, were thorough, friendly and generally efficient. Our only real disappointments were: 1) the beach...not oceanfront. The resort is situated on a cove...so no waves or long stretches of sandy beach. 2) the food...this was the reso [... read more]

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Finewine68  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Amazing Resort

I loved this resort for its size. I never liked resorts where you have to take a cart to get anywhere or you have to walk quite far between buildings. This hotel is right on the beach and the pools seem to be so close. The children's play area and pool is away from the other pools. The bars are well stocked and the bartenders are friendly and will make you anything you want. This is not a rowdy place. People were having fun without the falling down drunks. The shows were top caliber a [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Iberostar Costa Dora

Very nice facility with numerous things to do, combined with a wonderful staff. Place is old (20yrs) and needs some updating, but the place is not run down or dilapidated. Food was good, as was the Dining Room Staff. Our room, and the furnishings were also old and tired, they needed renovating/updating, but everything was clean and worked well. The beautiful surroundings, relaxing environment, and friendly staff made our vacation quite enjoyable.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great vacation!

We really enjoyed the resort but the rooms could use updating. The food was great. There was always plenty (in fact too much) that I liked. There was always plenty of activities going on and you were invited to join in but no pressure. Nice to have the wifi throughout the resort too!

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Awesome clean resort

Great food! Clean spacious rooms. Lots fun activities. Staff polite and courteous. One complaint is if you don't wake up by 7:30-8 am to get a lounge chair by the pool you will not get one for the rest of the day. People put towels or books on chairs to reserve then leave and don't come back for hours. This was frustrating for me.

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Jenn19  - 

Verified Purchaser

Hotel Mojito: Great resort

I enjoyed our stay at this resort the staff was very friendly. The rooms were quite nice and clean. The beach was gorgeous and lots of access to lounge chairs. They had good burgers and fries at the beach restaurant and yummy pizza at the 24 hour bar. Only 10-15 minutes from the airport.

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Melissa  - 

Verified Purchaser

Iberostar Origin Daiquiri: Nice vacation

We had a nice time at this resort. It’s a bit dated but the rooms were always spotless and nicely tidied. We found the food to not be as bad as I’ve experienced before in Cuba but we did have to watch the meat as they tend to undercook things, even chicken. But if you ask them to throw it back on the grill they are happy to do so. The staff is all extremely friendly and always willing to help. They had a blackout while we were there and the buffet was delayed in opening and we had to leave f [... read more]

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Linglingqi  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Worth going to.

Overall good hotel to stay at. Nothing fancy but nice and functional. Food at the dining facility was good. The 3 a la carte restaurants were not as good. Lack of pool-side and beach lounger was an issue. Simple solution would be to not allow saving a lounger with a single towel. Either use it or loose it. Mostly Canadians at this hotel (80%). Did not meet any Americans. Most of the staff had trouble understand English, but they were very friendly. The nightly shows in the theatre were [... read more]

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