Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Paul  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Good Time

+ food (big selection), service (well above average), small resort = easy to get around, entertainment team had tons of events - beach (too much seaweed), ocean cloudy, very windy in the afternoon

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Lovely waterfront resort!

I had a great time at this resort! My friends and I spent our week sitting on the pier by the water and absolutely loved it. The food was good for Cuba, and the Japanese restaurant was amazing! Our only complaint was the washrooms. All resort washrooms were dirty almost all the time and never had any toilet paper. We were quite upset that we had to pee in the ocean to avoid the uncleanliness of the resort washrooms. Overall a good trip though.

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Tammy  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great stay

Well kept, clean, friendly, safe and good food to choose from. Nice excursions to choose from. Front staff where always very helpful and comprehensive. We did had to exercise patients as line ups for food, coffee, wifi etc.

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Treenbean  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Welcome to Cuba!

I’m giving it 41/2 stars , Cuba rating. I found staff friendly and helpful. Rooms were clean, but the high humidity takes its toll, but I didn’t come to hang out in my room! Poolside clean, beaches beautiful! Food......when in Cuba, eat like a Cuban and you won’t be disappointed! Lots of fruit and veggies, but not as flavourful as we are used to. Small store on resort, also some venders. Evening entertainment was average, day time shows were fun. Resort is a bit far from Varadero , but m [... read more]

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Francis Murphy  - 

Verified Purchaser

Iberostar Selection Holguin: Iberostar Resort in Hoglguin

The hotel is very modern, the rooms were fantastic (Oceanview), the service was second to none when we got it. They need more staff. The food was adequate, if somewhat plain. What I didn’t like was that all the restaurants had shortages of food that was on the menu. It seems that most of what I wanted wasn’t available. One thing I would suggest is to raise the building numbers higher on the wall and light them. As it was difficult at night to see them, and during the day when the cleaning s [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Amazing Resort!

This hotel had the best staff, was clean, most beautiful part on the beach. Would highly recommend, only problem was the food but you don't expect anything more when booking for Cuba. All around my party and I had a blast!

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Nice Resort

The hotel is nice but slightly run down. Our air conditioner wasn't very strong, which left the room with a musty smell the whole time. We always had warm water to shower! The food variety was fine and always plenty to eat! They could improve the snack options between meals. Other resorts we've been to had more options, the Daiquiri only had pizza in the afternoon and ham sandwich late at night. The beach was nice and great for kite surfing and snorkeling!

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amazing winter getaway!

This resort is fantastic! Food was good, beaches are incredible. The coral reefs are beautiful and great for snorkelling. All of the staff were friendly. We met multiple couples who had been there several times so its always a good sign when people return year after year!

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Great Resort

We visited Iberostar Cozumel for a week with 5 other friends and family. The resort is Clean and the staff are friendly. The food was great and our time spent on the beach and in the pool was perfect. My expectations were not quite met with a special birthday decoration request for our room that I paid for. But I would still recommend this resort to my friends and family.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Wonderful Resort

Our expectations were low going to Cuba but we were very surprised, this hotel exceeded our expectations. The grounds, the pool, the people and the incredible beach. I would definitely return and recommend to others. The food was a hit or miss but we knew this going to Cuba, unfortunately it’s not there fault and they try with what is available.

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Amazing resort!!!

This was my first time going to a resort. The resort was absolutely beautiful, the suites were quaint and had everything you needed with a new cute towel animal every day! The snorkeling was some of the best and had incredible ocean life right off the shore of the resort. The staff was very accommodating and incredibly friendly with tonnes of activities going on every day. The buffet as well as the a la cartes were amazing. I will definately be going back again! We wished we didnt have to leave.

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Carmel  - 

Verified Purchaser

Iberostar Selection Ensenachos: Lovely Resort

The hotel and grounds were lovely. The beach is absolutely beautiful, staff unbelievably friendly. One thing is the room reservations were messed up. My daughter, husband and 2 children were given a room with one bed!!! After 2 days the hotel did nothing. My husband and I had two beds so we switched rooms with them and borrowed a cot from a cousin’s room. Very BAD service by hotel desk and Air Transat.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Pilar: The food was amazing!

The resort was beautiful. I liked the pier on the beach that you could walk along. The room was ok, the beds and pillows are not the best. The staff were very friendly and helpful. The pool was amazing. The food was far better then I expected.

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Private  - 

Verified Purchaser

Iberostar Selection Cancun: Amazing Resort!!

Very nice resort, food was amazing quality and variety. Pools clean and spacious, great drinks and the best beach i’ve ever seen! Clean sand and long beach to walk with no seaweed. Loved every minute and would definitely return!

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: The best staff and managers.

The staff are the best at the Iberostar Playa Alameda just 10 kms from Varadero . The food was great at the buffet, Italian and Romantico. Our room was keep very clean and tidy everyday by some amazing housekeeping staff. Like all hotels there are always a few things that need to be fixed but these were looked after by repair workers in an "island time" fashion. The work was done and everything was in running order again. The beach is beautiful, clean and easy to walk into and out of. Say  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Resort gone down hill

As my husband and I have stayed at this hotel 4 years ago and found this hotel a great place to stay, we found this hotel has extremely gone down hill. There has been many changes such as less bars, no more water fall as shown in pics and very poor service in buffet eg: many times had to search for a worker asking for water or cutlery. When it came to exchange our beach towel they had no clean ones. We and everyone we spoke to had their same beach towels for the whole week. I had to complain to  [... read more]

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Private  - 

Verified Purchaser

Hotel Mojito: Absolutely Amazing!

We had an amazing time! Staff was super friendly and helpful! Rooms were nice and the resort is clean and absolutely beautiful! Food was really good and drinks were always cold!! We did a few excursions off the resort and found everyone very friendly. Thank you for a wonderful week!!

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RVdaig  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great place to vacation!!

We, my husband and I enjoyed our stay at this resort. Rooms a bit dated but were cleaned every day, the lady who had this job was friendly, efficient, and professional. The grounds and beach were maintained. There was a wide variety of food at each meal, so you could always find something, lots of fruits, vegetables, breads, pasta, pizza, fingers foods, meats, etc. The staff was delightful, courteous and welcoming. We would recommend this resort!!!👍👍

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great Value for Price

Overall you get a great value for the a very reasonable price. The buffets were good, they had the standard varieties of food options at both locations. The 3 restaurants which you has book before we’re just ok, nothing special. The property was beautiful and very well maintained. The pools were always super clean and maintenance staff were constantly working all day. All levels of staff were extremely friendly and went out of their way to assist any way possible. The beach was great excep [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Average resort

Great beach, clean grounds, but slow and dirty elevators. Upgrade to premium not really worth it. Staff and cleaners did their best. Great reception and check in service. Buffet restaurant always out of plates. Don't expect potatoes on the menu.

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