Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

review headshot

Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: I liked it !

Staff , hotel , beach was great , food for a little repetitive after a couple of days . Restaurants were good , room was awesome . There was a lack / or no lighting several nights which I reported but not much was done . Your were in total darkness from your room to section 28 29 ....overall a grade of 9 I would go back

Location
Value
Food
Beach
Rooms
Service
review headshot

Lida  - 

Verified Purchaser

Resonance Blu Santa Maria: A very good vacation!

We have been to this hotel several times. We keep to be loyal mainly for fantastic people and beech. The hotel needs more maintenance, but we will be back.Good for children,but not for people who are disable . The ramp to the beach needs repair.An excellent value for the money.

Location
Value
Food
Beach
Rooms
Service
review headshot

Paul & Al  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Outstanding Resort the only BAD thing is the BUGS

The Grounds are well-groomed and the pools are very clean. Our butlers Lestor & Dayana were Great and looked after us all week. Our room was excellent and everything ok except the TV and we are not TV watchers away. We had a Junior Suite with Balcony that you could not sit out on as you get eaten alive with BUGS no Spray works. I personally would not upgrade to the ocean view room as the only thing you can see the bush around the resort is 30 feet high. Beach is one of the better ones we hav [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Wonderful Vacation Destination

The workers were all very wonderful happy to help in anything you need. They dont expect you to tip but they do appreciate it. They also have many activities, morning activities by the beach, afternoon by the pool and in the evening shows. The food is okay exactly what you would expect, the drinks are poured well, although they need to explain what's in it. One drink that I found was amazing was sweet baby, I had it made 5 different ways and each time was great. In the end great resort lots of t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Cool

Liked the food and the people were helpful. When we needed help with something they helped out. Amazing guys !!! Thanks guys for everything. From food , service to helping us out when there was a cockroach in our room! Thank u!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Valentin Perla Blanca: Need a Re Do!!

Hard to review this hotel as second night there I broke my ankle, and was unable to see the beach nor swim in the ocean nor pool, nor engage in any of the daily activities. My daily activities were simply reading by the snack bar/pool until evening where I enjoyed the entertainment in the lobby from the comfort of my rickety old wheelchair ! I will absolutely go back with two healthy working legs next year and will provide a more thorough review at that time. I can say however that the food w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Pmac  - 

Verified Purchaser

Playa Cayo Santa Maria: Playa Cayo

This was our first time in Cuba and first time at this hotel. It was just okay. The biggest issue for me was the cleanliness. Our bathroom was disgusting with a terrible smell and bathroom matter splattered on walls from previous tenants. Food handling was not the best saw cross contamination with utensils with raw chicken. Overall much could be done to improve the buffet hygiene. We were a group of 10 and 8 had severe diarrhea.

Location
Value
Food
Beach
Rooms
Service
review headshot

Craig  - 

Verified Purchaser

Playa Cayo Santa Maria: Best resort in Cayo Santa Maria

We stayed at the Playa Cayo Santa Maria. Everything was top notch from the relaxed vibe in the lobby to the entertainment team who made the vacation amazing. Food was good. Rooms were good. Lots of pools and amazing beach. Thanks to Natasha at trip central she was great.

Location
Value
Food
Beach
Rooms
Service
review headshot

Krissy  - 

Verified Purchaser

Playa Luxury Cayo Las Brujas: Great resort

Just came back from my first solo vacation from Cuba. I stayed at Angsana the resort that checking all the boxes that a nice relaxing vacation means. Very nice resort I had a cabana main floor room with huge bathroom with rain shower head and huge bathtub. I had a garden view but I could still hear the ocean at night which was nice.The staff was excellent friendly. The food was great. I enjoyed the beach they brought the drinks to you. The grounds were very well kept nice gardening. The public w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Maureen25  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Fantastic vacation!

Sanctuary was great. Some small issues in rooms but nothing major. And they were always super helpful if you needed anything. Would definitely go back! Pool and beach was amazing and staff at pools and beach - excellent!

Location
Value
Food
Beach
Rooms
Service
review headshot

Ronlovescuba  - 

Verified Purchaser

Melia Cayo Santa Maria: Mediocre at Best

Just stayed at Melia Cayo Santa Maria December 2019 for one-week. Overall: 2 1/2 stars Beach: 5 stars Room: 3 stars Food: 1 Star Pools: 3 1/2 stars Serving staff: 3 1/2 stars Location: 2 stars Reception staff: 2 stars Animation Team: 4 stars Value: 3 stars Got a decent price for the time of year and decided to take our 2 thirteen year olds. We had a very early flight and arrived at 10 am in Cuba. Bus transfer was very long, almost 2 hours. So the location wasn’t the best but the [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Mmacdonald  - 

Verified Purchaser

Melia Las Dunas: Review of Melia Las Dunas

I visited Melia Las Dunas December 2019. Grounds: The grounds were nice, and the ocean was beautiful. However, there were about 4 sharks spotted on day 1 of our vacation about 10 feet off the shoreline and we were not permitted to swim. Again, on day 2, there were about 5 more sharks and we were not able to swim. Most of the tourists that had been there for some time said this had not happened before, but it still put a damper on our vacation. We visit Cuba for the beach and swimming. Many of [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Had a great vacation!

Beach 5.0, Pool 5.0, Service 5.0, Food very good for cuba, Room no more then 3.5-4.0 stars. The service was unbelievable, the butlers were always there too book a la cartes and help. All together the best service i have had in Cuba. The most beautiful beach i have been to in Cuba, always enough room and definitely quieter then “family resorts”. This is the first time we have had an issue with SAND FLEAS that would bite our legs, but they seem to bite some people more then others. Bring bu [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Debra  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Good Resort

The hotel itself, grounds and pools were well maintained. Average Cuban resort with above average main pool area and beach. The food was nicely cooked however the choices were a lot more sparse than usual. I felt the day and night entertainment could be a bit better. Definitely one to put on your short list!!

Location
Value
Food
Beach
Rooms
Service
review headshot

Gillian  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Incredible

This resort is fantastic. The staff is amazing. The rooms were clean and rather modern. We had a "partial ocean view" which was pretty much full ocean view. It was so nice. The grounds are meticulously land scaled. The French a la carte was our favourite. The buffet was good. Always found something to eat. Lots of fresh fish and shrimp. Snack bar was good but alot of the times only certain stuff on menu was available. The chicken nuggets there were fantastic. The entertainment at night was grea [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Could not ask for more!

This was my first ever trip to Cuba, so there was a lot I didn’t prepare for. My advice to anyone travelling for the first time is to find a reliable person who is going to tell you everything you need before you go. With that being said, the hotel staff were more than willing to help me in any was that they could, they went above and beyond to make sure i felt like royalty. The beach was so amazing and beautiful. The pools were never overcrowded and you never had to wait long for a drink no m [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Hell of a trip december 2019  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Grand Aston Cayo Las Brujas

Absoulte nightmare food is horrific, no life guards by 7 pool until 15:00 after that time 1. Room cleaning service will just fold the same towels that you have used if they are dried. Everyone seems in a bad mood. There are couple of exemplary employees at the resort, however not worth the money or the effort. The beach is nice, howevr the bar opens between 9 and 11 am. Runs out of the cups and the employess just sit there saying sorry no cups without any effort to improvise or try to go to hote [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Brandy12  - 

Verified Purchaser

Melia Las Dunas: Loved this resort again

The resort is very clean , grounds are maintained very well . The staff is lovely! I had my granddaughter with us and they were extremely kind to her. I would like to say Liset Hernandez was especially kind to Graycee. Liset has a beautiful voice and soul . We told her Graycee’s Mom had died and she let her really feel special. She sings at the hotel twice a week . The dancers were wonderful too ! The food was pretty good , there was always something to eat that we enjoyed . This is my sec [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dmitri  - 

Verified Purchaser

Memories Paraiso: Very good resort, amazing Cuba holidays!

This resort is made of 3 connecting resorts that you can visit & has a replica of Spanish village with great shops & vendors. The grounds are very well taken care of. Rooms are clean & food is ok for Cuban standards, you can always find something to eat. The only downside is long lineups & alot of people smoking everywhere, they need to have designated smoking locations. If they had more staff working, preparing the food, would be better. Staff are friendly and service is amazing, especially in  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Raegirl  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Quiet and relaxing

Rooms were comfortable, butler Isabel was fantastic! The food at Sanctuary was some of the best we have experienced in Cuba! The pool is well maintained, quiet and never had a hard time finding a lounger.

Location
Value
Food
Beach
Rooms
Service

Next Page