Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Playa Costa Verde: Ok resort!

I have traveled to Cuba 15 times and I will be honest with my review. The hotel is clean but outdated and definitely needs some renovations. For example, the tiles in the pool needed to be fixed, rails on the balcony etc air conditioner was quite loud! We did have a power outage for 5 minutes one night out of the 7. The hotel does use generators for electricity. As Cuba does experience an intense amount of power outages . Please do not tip the staff with Canadian coins! They cannot use the coin [... read more]

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Casie  - 

Verified Purchaser

Paradisus Varadero: Great Resort

Firstly, Big thanks to Steve fromTrip Central. Paradisus Varadero was great, We upgraded to the reserve junior suite. Room was large, clean and exactly as pictured. Air conditioning was COLD! Resort was spotless and very well maintained, excellent staff from the beach to the maid service and concierge. The staff WANT you to have an excellent experience and it shows. A variety of dining options, fresh fish, seafood, fries, omelets, bacon etc. Plenty of condiments and beverages.  [... read more]

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Disappointing Stay

If you pay for the Royal Reserve you will not be disappointed, however we didn't, we had issues with.... The room: The safe, the door lock, the air conditioning, the water (freezing, or scalding, or missing altogether), a privacy door missing to the bathroom. Common areas: Look wonderful, however, if you're not a smoker you cannot escape it, and if you want a quiet break, unless you pay for the Royal Reserve, you will have trouble finding it. Loud music played either by the hotel, or the [... read more]

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Victoria  - 

Verified Purchaser

Starfish Varadero: Fantastic time!

We just returned from a wonderful stay at Starfish Varadero. We were very mindful of the shortages and challenges currently facing Cuba, so went with a sense of adventure. What we discovered was a huge bungalow, with amenities to suit all of our family. Plentiful and varied food, with something for everyone, both traditional Cuban fare and more North American options than we expected. We certainly ate well! Check out Milans for a finer dining option. The staff were welcoming, and we really conn [... read more]

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Kimquinna  - 

Verified Purchaser

Melia Cayo Coco: Beautiful resort, excellent service all around!

Our 5 th visit to MCC did not disappoint! This resort is a gem. The grounds and buildings are meticulously maintained. Food was good, drinks plentiful! The Cuban people who work here make it the best place to vacation. The beach and ocean is gorgeous! As always we loved our stay and will be back!

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Private  - 

Verified Purchaser

Memories Jibacoa: Great Stay at Memories Jibacoa

This was our third stay at this resort and it met our expectations. Some of the key features that we enjoyed are the small resort size, it is adults only and the snorkelling. Being a small resort, it is easy to get to know some of the staff and other patrons during a one week stay. With an older clientele, the resort is fairly quiet. By comparison to other resorts, the buffet had a good selection and no notable shortages. Rooms are dated but clean and fridge was stocked daily. The grounds a [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Honest Review

Check in was very quick and the reception desk staff very nice. We stayed in a beautiful room on the third floor overlooking the beach. The room was kept very clean and the beds very comfortable. The grounds are large but walkable. They have carts that will drive you around. The resort didn’t appear to be full, however the pool was packed every day and didn’t seem big enough for the amount of people that were there. We always managed to get chairs at both beaches. We were disappointed that  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Holguin: Beautiful Resort

This is our third time in Cuba. This resort is beautiful, fairly new, well kept and clean. Everything in our room worked as it should. The servers, housekeeping staff and management always had a smile and ready to help. The beach very nice. We did not stay at the Sanctuary but did upgrade to premium. Our butler, Julio was always available and arranged all of our al la carte dinners. Some issues - Premium upgrade (other than butler service) was questionable. We did not see any premium [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Disappointed

Write up of Resort --over promised and under delivered. Arrived at 11.30am. Did not get room until 5:30pm. Paid for The Reserve Junior Suite Ground Floor King Bed. Requested same building as rest of family. Got 2nd floor, different building, no phone to be able to contact family or call for a tram. On the 3rd day of arrival we were finally able to move into the building with the family and able to unpack properly. Originally was told we would get a ground floor then told would have to pay [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Trip to Holguín

I’ve been to Cuba several times. This visit was a sad one. The hotel facilities and grounds are clean and the staff, especially the buffet staff, are very nice. The little beach is good for young children. But a walk or ride to the other side of the bay is needed to enjoy the real beach. No water sports available because they lack a rescue boat. So you cannot use their kayaks, pedalos etc. the water park was closed as it was broken. Of course we never go to Cuba for the food but thi [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Still my Favorite

Gracious, well laid out resort. Beach natural and unspoiled with white-gold sand and good safe access to sea bathing. We liked the beach restaurant for lunch, with spectacular view out to sea. Pools and surrounding area excellent. Room decor a little tired, but clean, spacious and comfortable Grounds beautiful: lots of green lawns, flowery bushes, statues, pools and fine tropical trees. The service was excellent, and friendly, everywhere we went. Food was good and plentiful, if a bit limited  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: amazing beaches

Hotel was very good Nice clean room. Just ask for more towels or pillows they are very accommodating. Room close to everything Beaches were so amazing and free water catamaran,paddle boats, canoe. Food could be a little better as varieties were limited but had fresh fish everyday for fish lovers. Would go back for the price

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Private  - 

Verified Purchaser

Sol Palmeras: A Great Resort

The food selection was vast and delicious. All the staff were friendly and helpful. Everything was kept clean. We had a wonderful week here. I would definitely recommend this as a high value vacation choice to anyone wishing to enjoy some time in Cuba.

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Douglas  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Beautiful beach…. Food shortages

We arrived at 10pm and the restaurants were closed. The 24 hour snack bar had burgers with no buns, chicken salad sandwiches with no bread and the only other option was pasta with tomato sauce. This was not a great first impression considering we upgraded to premium. The room was not very clean and was old and needed updates. They only changed our bath towels twice while we were there ( shortages) . We could not change our beach towel all week so had to use them the entire week. There was brea [... read more]

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Private  - 

Verified Purchaser

Memories Paraiso: Better than expected

After reading plenty of negative reviews, I was prepared for various shortages and some less than cleanly facilities. While staying in March 2025, there was lots of food and coffee. The electricity never went out and the room was spotless. The grounds were well kept and the Paraiso side of the resort (pool and beach) were delightfully quiet. There were inconveniences with logistics and communications from the front desk, the public toilets were sometimes in poor condition and the restaurant expe [... read more]

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Private  - 

Verified Purchaser

Melia Internacional: Exceeded my expectations

I had always been reluctant to travel to Cuba based on what I had heard about power, food, beverages, etc. and shortages. I experienced none of those things. I am a big eater and found that I always had enough food to eat. The rooms were clean. The beds we’re made up every day. Staff were friendly.

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Bigsherm  - 

Verified Purchaser

Melia Trinidad Peninsula: Paradise Found! Melia Peninsula Trinidad - A Cuban Dream

!Just returned from the most incredible trip to Cuba, and I have to rave about the Melia Peninsula Trinidad! From the moment we arrived, we were treated like royalty. Luxury and Comfort: The resort itself is absolutely luxurious. Everything was spotless and well-maintained. Staff: The staff were the heart of this resort. Always smiling, helpful, and genuinely friendly. They went above and beyond to ensure we had a fantastic stay. Food & Drink: Prepare to be spoiled! The buffet was extensive,  [... read more]

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Private  - 

Verified Purchaser

Melia Trinidad Peninsula: Great Resort.

The hotel itself was great, the rooms, dining areas, the pools, bars, beach and the staff were all amazing. The only thing they need to improve is the entertainment as there wasn’t much going on around the pool for fun and at night it was just a band or singer, dancer and then a video screen for the rest of the night with videos of songs to dance too. I would go back again.

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Private  - 

Verified Purchaser

Villa Marina: Very kind and hard employees

It’s a small resort but that’s what makes it more special. Tranquility and personalized services. Hard workers, and I can see that they made extra effort for me… to compensate for the low income of maintenance of this Villa. And du to low tourist here, some animals made it their habitat, which made my stay less comfortable for me. Overall, it was quite a special experience.

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Meag  - 

Verified Purchaser

Melia Cayo Santa Maria: Beautiful resort!

Our family absolutely loved our stay at the Melia Cayo Santa Maria. Naybi was so great with our kids for activities all week. Plus, the beach is the most beautiful with the best service for drinks. The food by the pool bar is awesome for all meals of the day.

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