Dreams Huatulco: Outstanding

This was our first time at this resort and won't be our last, the resort is spotless and the staff are all very friendly. The food was great we mostly ate at the buffet and there was lots of choices, there is 6 pools 2 adult only which were very quiet and 3 regular pools and 1 kids pool all were excellent. The beach was beautiful and is where we spent the entire trip. The kids loved it you can swim with the fish and the waves were fun to play in. The beach staff was very good if you needed a cha [... read more]ir they would get one for you.the room was always cleaned daily and turn down service every day. Your fridge is filled every day with what ever you want. Very little bugs only a few wasps when you have a sweet drink, but tolerable.very happy.

Barcelo Huatulco: Beautiful Location

The resort is lower end to what we are used to, but even so, they do it very well. The location is great. The weather can't be beat. There is ample shade at pool. There is a great selection of foods. Sometimes a little cold. It would be nice if they had more than one grill station in the main buffet. This is a drawback to a small resort. The rooms were nice. Shower only in room. No tub. The room was clean and always made up nicely. It is an idyllic spot. The market vendors are kind  [... read more]and not aggressive. You will feel safe in most spots. There is a homey, relaxing energy to the space. There are a number of excursions you can take and it is easy to hire a private boat off the beach. All in all it was very enjoyable and we will likely go back.

Selection Riviera Cancun: Great Vacation!

I just returned from the Azul Sensatori after spending 7 days there with my husband and 2 daughters. We stayed in the premium section on the third floor. We found our room to be clean and the housekeeping staff was wonderful. The mini bar was re-stocked every day. The staff is very friendly and they always say "Hola" when greeting you. The staff work tirelessly on the grounds to keep it clean. We spent most of our days by the pool. We were greeted everyday with a smile by Valentin [... read more]. He was there to answer any questions we had. We were sad that on our last day there, it was his day off so we couldn't thank him properly. Blanca Betina was our server most days and she is such a wonderful person and does such a fine job. Rain or shine, she greets with a smile and was happy to provide us with anything we needed. These two Sensatori employees stood out the most to us. :) For the most part the food was wonderful. Spoons is the buffet where we had most breakfasts and a couple of dinners. It's great for a family as everyone can find something they like at a buffet! We also ate at the Italian restaurant which was very good. We had a couple of dinners and one breakfast at the Caribbean restaurant. I'd like to mention Oscar from this restaurant as he went above and beyond for me when we had breakfast there. I wanted cinnamon and dried cranberries for my oatmeal which they didn't have so he took it upon himself to go to Spoons to get some for me. :) The Mexican restaurant had undergone some changes the week before we got there. We were able to dine there one night under a reservation. The food was good and the atmosphere was lively. My one complaint would be that the chairs are terribly uncomfortable. All in all, it was a great time. The premium side of the hotel is definitely less crowded and it's more quiet. The rooms are quite large. The only criticism I can make of the room is that the bathroom is perhaps not as private as one would hope. The bathroom is essentially in the open right after coming through the door from the outside corridor. It's not partitioned off. This isn't not really a problem if you are travelling as a couple or you have small children but if you are travelling with older children or other adults and sharing a room you may not like it. The door separating the toilet from the sinks is just a swinging frosted, glass door that you can't lock. This is the same as the shower door opposite it. So if you step out of the shower you are in the open basically. In my room in particular, there was a mirror placed on the wall in the bathroom and one day we had ordered room service which arrived after I got out of the shower and i moved to the side by the toilet and I realized that the placement of this mirror would mean that anyone at the door could see the reflections in the mirror which was facing the toilet area. I feel that for the price we paid for the premium room, I would have expected more than one pool butler serving everyone poolside. The number of people poolside did seem to fluctuate day to day but I only recall one pool butler working at any one time. It is also worth mentioning that there are people that quite obviously were on the premium side that shouldn't have been. People/families that would spend the day there and then pack up and go off to another building at the end of the day. I'm not sure what can be done to stop this but it's not really fair to those of us that have paid the extra fees associated with the premium building only to see that others that didn't pay are enjoying those amenities. The staff truly do make the hotel what it is! :) I hope this review helps someone in some way!

Bahia Principe Explore Akumal: Nice resort

Resort was nice. Room was dark and small... we requested anything but a ground floor unit and received a ground flooor unit - they were not willing to change this for us. The food was pretty good. Beach was nice to swim in calm waters on this side of the boom and water break. Expensive for what you got But a great holiday Rented a car which was great - a bit of trouble processing it early as they did not open on time as posted so delayed is about 1 hour. Second day the car would [... read more] not start ...so we had to wait again for them to assist.

Iberostar Waves Tucan: Great resort.

I was absolutely amazed about the beautiful nature of this resort. The resort was build around a jungle full of flamingos, monkeys, peacocks, turtles and iguanas. The rooms were beautiful and very we'll appointed. The food was great. Tried the Italian restaurant and the Japanese cooking table. Great show at the Japanese restaurant , the chef was very entertaining. I would recommend this hotel to families and couples The hotel is situated 10 minutes away by cab to playa de Carmen. Cab ride [... read more] is about $8. The only negative was the fact that there weren't any activities for older teens. A teen room with a pool table or some activities specifically targeted for 16-19 year old would have been great.

Costa Club Punta Arena: An okay resort.

The resort was okay. Location was best thing about it. Beach had too many rocks and the bars and restaurants had bad hours, even worse they never opened on time. Some staff were very rude. The maintenance guy was the best. So polite and made a point to talk to us everyday. The shower head leaked loudly the whole week. Someone came to fix it but gave up and never came back. Snack bar had incredible food.

The Fives Beach Hotel and Residences Playa Del Carmen: Great resort

People and staff were excellent. Food was better than expected and the entertainment was very enjoyable every evening. The beach and activities were enjoyable for all ages. All in all it was a great holiday and I would definitely return to a Karisma resort

Pueblo Bonito Pacifica Golf and Spa: Totally amazing!!!

This is an absolutely fantastic resort!! The staff are accommodating, friendly and fully engaged in giving you the best vacation! Rooms are very comfortable and spacious, each one has a great view!! Easy access to the sister resorts and town. We watched whales from our room while having a beverage on the patio!!

Grand Sirenis Riviera Maya: Beyond expectations!!

This was our family's first tropical trip (age 12 & 15). My wife has travelled throughout the world (Australia, Peru, Italy, France, etc). There are so many positive parts of the resort. It provided each of us with an area that gave us what we wanted whether it be activity pools with lots of entertainment and noise, other pools where it was much quieter, a lazy river, multiple areas on the beach. I went for the snorkelling off shore and was not disappointed. The food service was top notc [... read more]h - buffet basics were fantastic and the specialty nights were a nice mixture. The BBQ buffett on the beach is the hidden gem. Service in the food areas and drink areas was amazing. I could not find one single issue to rate as 'medium'. Our room was on the 3rd floor. It was clean and gave us all we needed.

Grand Park Royal Cozumel: Interesting Resort

First resort I have been to that is in the heart of the city, but you can hardly tell. A beautiful cave like tunnel under the main street to the beach. The infinity pools and beach area are terrific. Mind you, you stare at all the wonderful cruise ships all day long and they obstruct the beautiful sunset. Food and beverages are great at all the dining areas, as well as the nice cafe. I am surprised that of all the hotels or resorts I have been to, this resort charges $10/day for the small f [... read more]itness center (like really?). We spent New Year's at the resort and it was probably the worst New Year's party I have ever been to. Not worth the extra cost for the time frame. All the rooms face the ocean, but the "garden view" rooms are below the tree/palm line, so you can't really see the shoreline. The beach area with the reef is amazing, no need to do an extra excursion to see fish, as the underwater Mayan statues are just to the north a couple of doors away. Make sure you do not book a room on the fourth floor under the fifth floor Royal Club Customer appreciation rooms (take a walk up to the fifth floor and you will understand). A ton of noise of banging tables, chairs and high heels at 6 a.m. every day. We had to move to another room. I am very sorry to have to report that things were stolen from our rooms, even though the rooms were very well looked after by staff. Packed our pack back for the day, went for breakfast and came back to find the earphones were taken from our backpack while away. Our other room had a sum of cash removed from it. If you like a very firm bed, you'll be fine. As all the rooms are equipped with nice firm beds (not good if you sleep on your side). WiFi is usually terrific, so if you are out of country and don't want a data plan, you can get away with using their WiFi.

Riu Vallarta: Great time at Riu Vallarta!

This hotel has it all. Every amenity we needed it had. The room was clean and spacious. The food was great with so much variety. The location has a fantastic beach. The staff is soooo good!! They run everywhere with a smile on their face and a helpful had for anything we needed. While the hotel isn't close to downtown PV, its still within walking distance of Bucerias and a whole different venue. I have been here before and would recommend it to anyone. Its got good bang for the buck.

Blue Bay Grand Esmeralda: good resort

Good Place for the price point, food was better than expected. The water at the beach was not what I had expected. Soft Serve Ice cream and fanta make excellent Floats on a hot day. Pools were great. Only about 45 minutes from the airport and 15 to Playa Del Carmen for shopping. Stay away from the on resort stores which charge 12 dollars US for Doritos. Really good experience though.

Iberostar Selection Cancun: Rooms need serious attention - old and not so clean - but resort is beautiful

Just back from the Iberostar Cancun ,the food is wonderful, all good from buffet to specialty restaurants. The steak house restaurant was amazing, great tenderloin. The beach is a 5 star beach for sure!! Staff are really nice. The pools are great and not cold. We were glad we insisted on a superior, ocean view room, overlooking the pool. Some of the rooms overlook a construction site, and the lower rooms overlook the air conditioning system. Yuk! The kids place is in need of upgrading, [... read more] the furniture is old and not so clean in there for little kids. We had a wonderful time despite the room - more like a 3 star room - and would go back if the rooms were renovated, but beware, it is not 5 star hotel. I would not recommend this hotel to a friend because of the rooms.

Sandos Playacar Beach Resort: Great beach at lively resort

We stayed at Sandos Playacar for 7 days in January. The highlight of this resort is the fabulous beach. It is beautiful - lovely sand, shallow water and located next to a treed area on one side of the resort which creates a quiet, unpopulated area for walking and exploring. The rooms at this resort are ok, the beds are reasonably comfortable and the rooms were kept clean. We were told we would be on the 2nd floor, which was the case from the back but the room was a walk-out, so really on t [... read more]he first floor. We asked for a change as we always find first floor rooms noisier but the hotel was not able to accommodate us. It was noisy some nights with rowdy party-goers heading back to their rooms, although it didn't last too long as they eventually moved on. The pool was often crowded and didn't seem to be large enough for the size of the resort. My husband did a scuba lesson which started in the pool and after going underwater with a mask on he refused to go back in the pool again - said it was so dirty and that they needed a filtration system. Likely has something to do with the load on the pool being more than it could handle. There is a lot of activity going on during the day and the activity coordinators did a good job of getting people up and involved in whatever games or dance thing they were doing. It is a very fun and lively atmosphere and the music was always going. We did take advantage of the water sports - kayaks, snorkle gear, stand up paddle boards and simple sail boats. The guys at the water sports shack were great. I think some of the restaurants were being renovated when we were there and some of the locations were being switched around. The French and Mexican a la carte restaurants were our favourite. The Italian was pretty good but the Asian was only ok. We checked out the Brazilian and Steak house which seemed to be sharing a location that looked like a cafeteria with no view or ambience. We did not eat there. The buffet restaurant had been recently reopened after being renovated and offered a lot of options and the food was generally quite good although there was a tendancy to overcook the chicken and pork. Go for the seafood - that was always well done. Overall, we had a good time and it is a good choice of resort in this area with a reasonable price point.

Grand Palladium Kantenah: Big Resort

We stayed at Grand Palladium Kentenah Dec 31 - Jan 7. Our family consisted of children ranging in age from 19-30 years. The resort was very busy given the time of year. We found it to be larger than we would usually like but provided lots of activities for the young people in our group. The buffets offered a large range of food that satisfied everyone. The service at the bars and the a la carte restaurants was not great. We had a plumbing issue in of our three rooms but it was looked after quick [... read more]ly and efficiently.

Grand Palladium Kantenah: awesome experience

We loved everything not one bad thing too say! We would love too try the grand palladium in Jamacia 😊🍻 we loved the location and we also liked having access too the colonial as well! Gave us more options, beach was amazing

Canto Del Sol: Great food and beach

Great hotel, stayed Dec 31 to jan 7. good location, approx half way between airport and Malecon. Rooms were ok, clean but a little shabby, comfy beds and pillows. Smallish resort made it easy to access restaurants and pools.

Iberostar Selection Paraiso Maya Suites: Amazing Resort

We were upgraded to the Grand Paraiso. This resort exceeded our expectation from the service of the hotel staff, to the amazing grounds which was very clean. The warm tropical weather was icing on the cake

Secrets Vallarta Bay: Great Trip

This was our second stay at Secrets Puerto Vallarta and it was great again. The staff here really go out of their way to make your stay as enjoyable as possible. The food is excellent and the premium liquor doesn't hurt either. The close proximity to town and the airport is a bonus, we love going into PV for a dinner or lunch, it's a such a fun town. New Year's Eve was a night to remember with a great band, excellent food and fireworks like I have never seen before. Loved it.

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Fives

Overall, a very nice, clean and relatively quiet hotel. The meals at each of the restaurants were amazing and the staff were very nice and courteous. However, on the negative side, we were not able to check into our room until after 3 PM - since we had been up since 3 AM, we were a bit irritated to have to wait around as we had arrived at noon. (Maybe pack a change of clothes that is easily accessible beforehand?) Also, since we were arriving on Dec 31, I specifically didn`t want to get stuc [... read more]k eating at the buffet and had called our agent and contact for the resort to see if I could make reservations ahead of time. We were told that none of the restaurants took reservations and that the buffet was only for dinner. However, once at the resort, we eventually found out that ALL restaurants REQUIRE reservations and since everything was booked, we ended up eating at the buffet. Also, 3 different people all gave us different information about which restaurants needed reservations and how to go about it. We found this to be a common theme that the staff never seemed to be on the same page.