Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Mirna  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing Trip (9 out of 10)

It was such an amazing trip! The beach, pools, bars, Catamaran trip, beach party, staff, everything was so perfect! Except for food! Food needs to be worked on!! Staff were extremely nice! Weather in February was GREAT! Just a perfect trip!

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Awesome Awesome Awesome Resort

Everything was Excellent, the staff is beyond AMAZING. Food was great. Activities were very fun. Did I mention, staff is AMAZING. Pools were very nice. Nite shows were alot of fun. O'Yah, staff was AMAZING.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great vacation

The gardens are well maintained. Walkways are well lit at night. Compact resort and accessibility to all is easy. If you have mobility issues do not get 3rd floor room. Buffet food was varied and very good. Mexican and Mediterranean were excellent. Japanese was good, could use a little more flavoring. Staff were accommodating. Some areas of the resort are a little tired, need updating.

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Private  - 

Verified Purchaser

Iberostar Coral Holguin: Almost perfect

We've just returned from a week's stay at the Holguin Iberostar - Coral level. Overall, the resort and client care we experienced were exceptional... Rooms, pools and common spaces were modern and well kept. All personal services, from room cleaning to bar service, were thorough, friendly and generally efficient. Our only real disappointments were: 1) the beach...not oceanfront. The resort is situated on a cove...so no waves or long stretches of sandy beach. 2) the food...this was the reso [... read more]

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Finewine68  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Amazing Resort

I loved this resort for its size. I never liked resorts where you have to take a cart to get anywhere or you have to walk quite far between buildings. This hotel is right on the beach and the pools seem to be so close. The children's play area and pool is away from the other pools. The bars are well stocked and the bartenders are friendly and will make you anything you want. This is not a rowdy place. People were having fun without the falling down drunks. The shows were top caliber a [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Iberostar Costa Dora

Very nice facility with numerous things to do, combined with a wonderful staff. Place is old (20yrs) and needs some updating, but the place is not run down or dilapidated. Food was good, as was the Dining Room Staff. Our room, and the furnishings were also old and tired, they needed renovating/updating, but everything was clean and worked well. The beautiful surroundings, relaxing environment, and friendly staff made our vacation quite enjoyable.

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Private  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Great vacation!

We really enjoyed the resort but the rooms could use updating. The food was great. There was always plenty (in fact too much) that I liked. There was always plenty of activities going on and you were invited to join in but no pressure. Nice to have the wifi throughout the resort too!

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Awesome clean resort

Great food! Clean spacious rooms. Lots fun activities. Staff polite and courteous. One complaint is if you don't wake up by 7:30-8 am to get a lounge chair by the pool you will not get one for the rest of the day. People put towels or books on chairs to reserve then leave and don't come back for hours. This was frustrating for me.

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Jenn19  - 

Verified Purchaser

Hotel Mojito: Great resort

I enjoyed our stay at this resort the staff was very friendly. The rooms were quite nice and clean. The beach was gorgeous and lots of access to lounge chairs. They had good burgers and fries at the beach restaurant and yummy pizza at the 24 hour bar. Only 10-15 minutes from the airport.

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Melissa  - 

Verified Purchaser

Iberostar Origin Daiquiri: Nice vacation

We had a nice time at this resort. It’s a bit dated but the rooms were always spotless and nicely tidied. We found the food to not be as bad as I’ve experienced before in Cuba but we did have to watch the meat as they tend to undercook things, even chicken. But if you ask them to throw it back on the grill they are happy to do so. The staff is all extremely friendly and always willing to help. They had a blackout while we were there and the buffet was delayed in opening and we had to leave f [... read more]

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Linglingqi  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Worth going to.

Overall good hotel to stay at. Nothing fancy but nice and functional. Food at the dining facility was good. The 3 a la carte restaurants were not as good. Lack of pool-side and beach lounger was an issue. Simple solution would be to not allow saving a lounger with a single towel. Either use it or loose it. Mostly Canadians at this hotel (80%). Did not meet any Americans. Most of the staff had trouble understand English, but they were very friendly. The nightly shows in the theatre were [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: The resort is amazing exactly how we expected

No complaints about anything. The resort is amazing the people are friendly, the food was great. The beach is nice but a little crowded and noisy for me. But this can’t be avoided especially when this noise was made by the tourists and the hotel cannot do anything.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Disappointed

Nothing fancy… in need of major facelift. Upholstery was very stained and worn in rooms and dining areas. Patio door in room was very hard to open and closet doors were missing. We were three in our room and we each had a bath towel - no bath mat, hand towels or face cloths. We had to ask often to switch them out as they did not dry because of the humidity. Air conditioning was very noisy, and in room phone did not work. Stuck with the same beach towel all week … dry ones were never availabl [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Geat Resort

We love to this Resort. Everything was clean and friendly and the food was good. I would recommend upgrading to the relaxed section. We had a a la cart breakfast and lunch which was very good and much quieter than the buffet. The Pool was nice and had a good swim up bar. The beach was big and cleaned every day and there was lots of shade. Entertainment was good. Dinner a la carts for great. We did have troubles with her room the air conditioner was broken. We never complained about it because i [... read more]

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Kelly&Jeff  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Best Cuba Vacation.

This year was our third vacation to Cuba. Once to Cayo Coco and twice to Varadero. Bar far this was the best vacation of all three. The resort is older that the other two we visited but the resort is so well maintained and the staff go above and beyond to make sure you are enjoying your vacation. Ever staff member that walks by you at the resort always acknowledges you and often asks if you are having a good time. The food was amazing...there was even season which we had previously heard wa [... read more]

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Family  - 

Verified Purchaser

Iberostar Origin Daiquiri: Good time

Resort very nice. Got quite a few bites from what I don’t know. The bathrooms in the resort need more attention as they were always out of paper. Food was good plenty to eat. Need more entertainment during the day. Booked a beachside hotel room. Surprised to find out it was beachside and not beach view. We looked onto a field. My fault just assumed. Staff very friendly except one rude person at front desk who walked away when he was asked a question

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Wonderful vacation

Everything at this resort was perfect. Our fourth time and wont be the last! Staff are friendly and attentive, rooms spotless, beach and pools clean, food amazing! Great place to relax if you want or be as active as you want. Lots of walking or golf cart rides!

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Gorgeous beach!

This was our first trip to Cuba. The beach was gorgeous, the ocean was warm, calm and lovely. The resort grounds were well kept, the pools were clean and large. The food was only ok. We knew it would not be fantastic, but were disappointed that there was not more seafood, and fresh fruit and vegetables. The rooms were large, beds were ok. The cleanliness left a bit to be desired, but not for lack of staff trying. The elevators in the resort were not reliable, so if you have mobility issues, [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Adequate

Very large resort. Three story buildings with no elevators. Grounds finally mowed after reaching about 15" in height. Bar staff alright but sterile. No atmosphere. Had to have permission from manager to change channel therefore subject to eternal commercial for Iberostar. After 2 hours waiting for flight, 4 hours on flight, an hour waiting for bus to leave and a one hour bus ride, it would have been nice to get a welcome drink. Mini fridge should be re-stocked every day not every second day. All [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Unbiased and Honest Review

I just wanted to share our honest review of this property, so that future guests can make an informed decision about staying here. This was our 9th total all-inclusive, first in Cuba. My wife and I, along with another couple stayed at this resort from February 5-12th. Check-in was smooth and efficient. No welcome drink as promised with our package, but we're easy going, no big deal. Rooms: We stayed in Building 20, which is the Relax Upgrade block. Our room was clean and sufficient, but ce [... read more]

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