Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

review headshot

Private  - 

Verified Purchaser

Riu Palace Antillas: so so on resort

the grounds were well kept and nice.Did not like or appreciate the over the top show when the owner showed up nor did others.It was like the king and queen were having dinner and the peasants watched from afar.We participated in the comedy show which was fun,however nightly entertainment was very weak compared to neighbouring resorts.Staff people were very friendly.Did not like being bused from main terminal to another to catch flight.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Antillas: Great resort in a fantastic location

Our room in the resort was a little run down. We wish we had stayed next door at the Riu Palace Aruba because it is newer. Our bed was not very comfortable. Nonetheless, the food and service was very good so it balanced out in the end.

Location
Value
Food
Beach
Rooms
Service
review headshot

TRich  - 

Verified Purchaser

Riu Republica: Amazing vacation!

This was our second time at this resort and we had another amazing trip. Food was great and the beach is amazing Stalin was our waiter most meals and he made our stay fun! Can’t wait to go back again!

Location
Value
Food
Beach
Rooms
Service
review headshot

Pete  - 

Verified Purchaser

Riu Palace Antillas: Very good experience!

We are a couple in our 50's and stayed for a week in late February. We had a really good experience. Checking in was really fast and I think it was due to Sunwing and the hotel setting up a separate check in desk for Sunwing people. We had the top floor, partial sea view facing north toward the Palace resort. Below us were the roof air conditioning units and they are noisy so staying outside on the patio for any length of time was something we didn't do much. The room was large and included an i [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Blacklance36  - 

Verified Purchaser

Riu Palace Riviera Maya: Top notch. Prideful staff make it what it is.

The rooms and grounds are clean and well maintained. The beach has nice sand and a safe swimming area. There are always chairs available. The pools get a bit busier and are cleaned daily. The food is very good with lots of variety. Two of the restaurants have dress policies for men but not for women. Policies should be the same for men and women I believe. I cant day enough about the staff. They are well trained and personable.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Playacar: Rui Playacar

The beach was the most AMAZING beach ever!!! Like anywhere, the staff was excellent! It was a milestone birthday for me and they made it special! Food was repetitive and would have liked some variety. Overall, great memories were made here!

Location
Value
Food
Beach
Rooms
Service
review headshot

Mgdubiel  - 

Verified Purchaser

Riu Palace Costa Mujeres: Incredible Vacation

The Riu Palace Costa Mujeres is sheer perfection! Check-in, service, rooms, cleanliness, food, beach and pools were amazing. We loved every minute. The staff were so friendly and helpful and we were very impressed by the extreme cleanliness of the resort. We have never seen or eaten such delicious food on vacation, there were so many choices, something for everyone. The entertainment staff were so energetic and never stopped. We really enjoyed the piano player in the evenings in Capuchino.  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Amazing time at the RIU Palace Costa Mujeres

This is our second time that we visit a RIU Palace and I must say that they are fantastic. The staff are so attentive and they are constantly working with a smile on their face to keep their guests feeling so special. The food so flavorful, the buffet has so many selections that anyone is bound to find something that you like. The beach and pools were great, and the bar staff made sure that your drink was always fresh. Great time at the Palace

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Tequila: Great place

Everything was great. Rooms were spacious and very clean. Lots of food options, very tasty. Really liked the restaurants. Lots of fun activities for the entire family. Beach was beautiful and well maintained.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Republica: Unreal Riu!

My friend and I had been searching for weeks looking for the perfect vacation for us. We wanted a clean resort with great food, a beautiful beach, good service and adults only without springbreakers. We had finally found a trip we loved in Costa Rica but it quickly sold out and we were discouraged and on the hunt again. I decided to call the travel agency and got through to Marnie who was AMAZING. She gave me multiple options but highly recommended Riu Republica. We took her advice and all the a [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Jess22  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Simply amazing

What a fabulous resort so many options and great service the staff from the moment my wife and I arrived until our departure was above and beyond very kind and helpful the restaurants were delicious and what a great assortment at the buffet house. From the very well kept rooms to the extremely well manicured property the staff was very much on their game. Thanks to everyone who was involved in making our stay the absolute best possible an extremely high recommendation to anyone and everyone to [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dmitry  - 

Verified Purchaser

Riu Republica: Lost me as a client

The worst experience ever with the airline and with the resort. Sunwing and Riu chain have lost me as a client. Everything was horrible, starting from the flight, room, food, service, beach and the flight back. Will not ever go there again and will not ever recommend it to anyone.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Macao: Friendly staff

Food was good, lots of variety . The only restaurant not worth trying was the Japanese, from the food to the service the experience was horrible . Grounds were well kept , beach was beautiful and the entertainment staff were super nice and friendly . Overall it was a good experience .

Location
Value
Food
Beach
Rooms
Service
review headshot

Brian007  - 

Verified Purchaser

Riu Palace Costa Mujeres: Outstanding!!!

This Hotel has it all. Location, beach, perfect hotel layout configuration from the lobby, to the rooms, to the pools and the beach. Restaurants are centrally located as well. Lots of area for walking on the beach and around the complex. The ultimate with this hotel is the service!...great entertainment as well.

Location
Value
Food
Beach
Rooms
Service
review headshot

Kimk  - 

Verified Purchaser

Riu Palace Baja California: Awesome

This was our second time in a row to this resort. Love everything it has to offer. You can head to the Santa Fe for the amazing and entertaining afternoon an evening pool parties. Room service got a lot quicker this time around. The food is absolutely amazing. Buffet’s, snacks and restaurants. Will for sure contemplate a third stay.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Costa Rica: Amazing Resort

Amazing all inclusive resort with great food and lots of activities. Kids love the pool and water park. The room is pretty big and internet service is fast. Seeing howler monkeys in the trees beside the resort is one of highlights of the trip.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Negril: Wonderful Resort

The resort was very clean and efficient. Our room was well kept and housekeeping made it special every day. The food was excellent and our servers looked after us amazingly. They remembered what we liked and when to serve our drinks at the table. The resort grounds were well cared for. All the staff were friendly and the entertainment every night was fantastic. We thoroughly enjoyed our stay at the Riu Negril.

Location
Value
Food
Beach
Rooms
Service
review headshot

Dino  - 

Verified Purchaser

Riu Negril: Awesome

Beautiful resort, very friendly staff and excellent food. A great place to relax and chill with a nice cold drink. The Sports bar stays open 24/7 for those that like to catch up on their favourite sports anywhere in the world

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Riu Palace Mexico: Beautiful Resort

The hotel was lovely but when we arrived there was three adults sharing a room and we were given a king size bed. As it was late we waited until the next morning went to the front desk to ask for a different room. They gave us a room with a pull out couch that was just a foam mattress that would have been suitable for a child. We asked if they could bring in another bed in to the room. They said no but put a small pull out mattress on top of the sofa where I slept for the next 10 nights. We ne [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Vic Mackey  - 

Verified Purchaser

Riu Palace Punta Cana: Riu Palace Punta Cana.

Enjoyed everything. The resort is beautiful and well kept.The beach is great wilth lots of beautiful palm trees. Staff very polite and helpful. There were many good food choices and drinks. I was impressed by the continual care and maintenance of the beach washrooms.

Location
Value
Food
Beach
Rooms
Service

Next Page