Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

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Paradisus Varadero: Good 5-star-ish Resort

Our 4th time in Cuban resorts Excellent place for families with children. Very friendly staff, excellent reception desk. Great layout of the grounds. Everything is close (except sports), incl. gym and medical clinic. No other hotel can match the views from their main cafeteria and snack bars. Washrooms very close (even to the beach) and very clean. Service + BBq on the beach: impeccable Beach: excellent, protected from the big waves, unlike other places in Varadero. Plenty of spaces, no need [... read more]

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Private  - 

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Hotel Vigia: Simply fantastic resort

The resort was great very friendly staff beautiful views clean rooms and dining areas and a amazing beach looking out your own villa at the ocean was breath taking the entertainment and staff were fabulous Rudy the entertainment manager treated us like family the bartenders were very good and efficient at taking care of all visitors we had a memorable holiday and would go back there again all in all a great place to visit

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Private  - 

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Paradisus Princesa Del Mar: Beautiful but tired resort

We love this resort and have visited many times, last in 2017 on the regular side and 2015 on the Royal side which was fantastic. But sadly this time on the Royal side the rooms are showing wear and need some refreshing and the food was not great. Much of this is due to US trade embargoes against Cuba that make it very difficult to get supplies in. They are trying very hard to make the best of what they have but there was no wine at various times, no champagne and orange juice, and no chicken. P [... read more]

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Private  - 

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Melia Varadero: Enjoyable holiday

We stayed on The Level and we think that the extra cost was well worth it. The beach seems to be eroding at an alarming rate, but we enjoyed playing in the surf. The food was pretty good, considering the challenges that Cuba faces, and by staying on The Level you could have lunch at the Tex-Mex restaurant which helped to break up the monotony of the buffet. You could also book as many a la cartes as you liked, which was nice, and wine was available at all the bars throughout the day (as oppos [... read more]

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Olivia1000  - 

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Melia Peninsula Varadero: I loved it

Everything was super clean, well kept, staff was always busy working and very friendly all the time. No complaints at all. Food was fine for me always something good, pool was a little too cold that’s all I could say. Management and all the staff were really great, made our vacation wonderful

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Private  - 

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Melia Cayo Coco: Small quiet resort

Very nice place. Food good, but can be the same every other day. Every day was windy and lots of red flags. The staff are great and will do anything for you. For Cuba as usual beach is the best Now the only down fall is that tripvcentral never told us that West jet will charge for bags....How Disaponting that was, I was lead to believe that bags were part of the price Maybe post this or tell your customer this

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Private  - 

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Melia Marina Varadero: Mediocre resort

The resort itself is beautiful. However some of the outdoor fountains were dry. The staff were mostly friendly and professional however barely spoke English. The bars indoor and outside always ran out of certain alcohol or cups. The cockroaches were terrible, they were in the rooms, dining room, lobby bathroom. The resort never had change, therefore we didn't tip as much as we would have liked to.

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Frances  - 

Verified Purchaser

Melia Cayo Coco: Wonderful holiday at the Cayo Coco Melia

The Cayo Coco Melia resort holiday was outstanding. I cannot say enough about the staff, the food they prepared, the facilities and accommodations. Everyone we spoke with, even two 87 year olds, enjoyed the resort!

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Private  - 

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Sol Cayo Coco: Great resort! Amazing service!

The grounds are beautiful and well maintained. The beaches are amazing. The service is outstanding. The staff is genuinely welcoming and everyone goes above and beyond to provide exceptional service. The food needs improvement. It was extremely repetitive and blant. Great value for the money. Will definitely go back very soon.

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Private  - 

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Paradisus Princesa Del Mar: We Had a wonder experince at Paradisus Princesa Del Mar!

My lady and I spent the first week of March 2020 at Paradisus Princesa Del Mar and we enjoyed ourselves thoroughly. I week was filled with bright smiles and good fun! We had a pool view Junior Suite room on the Royal Service side. The rooms were spacious and clean. They are starting to show signs of tiredness and could use a bit of a refresh but nothing that concerned us. Still great accommodations. The maids were in every day to service the room. The bar fridge item were replace regularly as th [... read more]

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Private  - 

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Melia Cayo Santa Maria: Melia Cayo Santa Maria

My wife and i spent our honeymoon here 16 years ago. We remember the resort being in better shape than it was. The staff are awesome, they try very hard to be helpful. We had a water leak in our room, the mattress we slept on was terrible, the resort ran out of rum, tia marie, chocolate liquoir, baileys and coke by midweek!! lucky we were not heavy drinkers, and the resort is getting to a point of needing a little TLC. The food at the Japanese restaurant was outstanding, and lets fac [... read more]

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BoBo  - 

Verified Purchaser

Paradisus Princesa Del Mar: Awesome Resort

Staff were great resort very clean food was very good overall our stay was Great. 10 minute walk to the marina just outside the resort great place to visit lots of shops we felt very safe there. Would definitely recommend this resort.

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Northern gurl  - 

Verified Purchaser

Paradisus Princesa Del Mar: Very nice resort

The resort grounds were beautiful, the rooms were comfortable and clean, we didnt stay on the royal side either. You get 4 a la cartes but we ended up getting an extra one because they weren't busy and had room. The food at the a la cartes were all really good the Japanese was our favorite and the Mediterranean one as well as the Hilltop was very elegan but I would advise not to order the beef as my steak was thin and full of grizzle very difficult to cut and little meat on it. The buffet was o [... read more]

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Private  - 

Verified Purchaser

Hotel Vigia: Good resort

We really enjoyed our stay at this resort. Its a nice quiet, small resort. There were no line ups. There were lots of beach and pool lounge chairs available. The bravh is magnificent. The rooms were in need of upgrading but it was no problem for us as we were only using them to sleep and bath. The staff on the resort were amazing! The only complaint I have is the lack of free WiFi. You had to buy minutes and signal was limited to the lounge/bar areas. Nothing in the rooms. Overall a good vacat [... read more]

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Leila Montgomery  - 

Verified Purchaser

Melia Peninsula Varadero: Pretty awesome

Just a great resort for kids. The staff is wonderful. The food, delicious by Cuban standards. What a beach! The pool is great as well. The only comment would be the bathroom designs which leaked water. And the elevators. It's hard to keep stainless steel looking pristine. Olive oil helps and they need a coat of paint and potted palms. Other than that. It was my best vacation yet. I relaxed, finally, my boy had a ball. He is golden and happy.

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Review_Team_1  - 

Verified Purchaser

Melia Marina Varadero: Great Beach & Weather

This was our 3rd stay at the MMV since 2017. We were upgraded to a two bedroom suite in the Condominium buildings overlooking the marina which was absolutely beautiful. Everything worked in our room except the patio door lock which wasn't an issue as we weren't on the ground floor. We had refills on water and beer daily. No issues with unwanted bugs! We stayed in Condo building 4 which is the furthest away from the hotel and beach. When we didn't feel like walking, we simply called for a golf ca [... read more]

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Margaret  - 

Verified Purchaser

Paradisus Los Cayos: Clean, friendly resort

The resort is very clean and the rooms well laid out. Was very quiet during our visit as a couple of the wings were not being used. Staff are friendly. The beach is beautiful. Very nice pool area too with a swim up bar. Alejandro and Mikey are fantastic dancers and kept us well entertained. Food is ok but not 5 star.

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Lesley  - 

Verified Purchaser

Hotel Camino del Mar: Turquoise sea!

Rooms need some updating. Food was okay, not much variety. Hotel staff was friendly and attentive. Our housekeeping was terrific, cleaning done very well and "towel art" everyday was fun! Live music and shows were really good, musicians were so talented. The real star is the beach. Amazing turquoise sea and white sand.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Amazing resort!

It was another time we spent amazing 7 days from March 1 to March 7 2020. We always stay in Royal service, and can not stop enjoy the vacation there. Everything is perfect, we could not dream more. Manager of Royal Service Lina Cordovez Lorenzo takes care about everybody and everything the best way you can imagine. Unbelievable how she can find so much energy and heart to talk to every guest, make sure everything is good for everybody. I would never forget her smile and quick response for any re [... read more]

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Camille  - 

Verified Purchaser

Melia Internacional: Nice resort

Very nice facility. Very clean facility. Nice beach. Entertainment is great. However Having to go to reception to renew inherent WiFi is extremely stupid. Food is fair. Ttttttttttttttttttt Bbbbbbbbbbbbbbbbbbbbb Bbbbbbbbbbbbbbbbbbbbb Bbbbbbbbbbbbbbbbb

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