Sunscape Dorado Pacifico: Amazing Resort

Great Spot, very friendly staff, Helpful....Everyone spoke English my safe had to be reset and my phone was not working. within five minutes one gent came to my room and fixed the phone as well another fellow fixed my safe. very clean, nice rooms, shopping, restaurants, bars, clubs, casino literally across the street. walk down the beach seafood restaurants, massage tents, would recommend it great value

Vista Club Playa De Oro: Great stay at Club Playa Del Oroville

The grounds were nice the area was well maintained . A few kinks in the beginning staff fixed up the problems immediately . All the staff were very helpful and friendly . The beach was wonderful as was the weather . Great vacation .

Moon Palace Cancun: Moon palace

I was very excited after speaking with Susan. After she went down 1 month before we did she answered some of our questions. I asked her to book some restaurants for us. She said that she emailed our info. To Moon palace and that it was looked after. When we went down we were disappointed to find out that you can not book a la cart restaurants except for two. When we got there we found out they were already booked. I called Susan and spoke to her that night we arrived. She explained that she w [... read more]ould contact the rep at Moon palace and get right back to us. I never heard from her again. We had to wait 1 1/2 to 2 hours to eat dinner every night. I am surprised that Susan did not know this....she should have!!!!!!I I would not recommend Moon palace at Christmas ..it is too busy. Susan explained that our room wouldn't be that far from our kids.. She booked them in the cheapest area at the far end of the resort. She should have explained this. I would have gladly paid more to have them closer. Susan did do a great job putting us in an area with our own pool, The public areas were so busy you couldn't get a seat so the kids had to sit at our pool. Do not go here at Christmas!!!

Velas Vallarta Suite Resort: Awesome Time

The rooms were clean and decent size, fridge was stocked everyday with beer, water and soft drinks. Snacks were also stocked everyday. Grounds were beautiful, pool was large and heated which was nice. Food was good in all the restaurants. Staff were all friendly and went out of there way to help however they could.

Barcelo Maya Colonial: A great resort

Loved the grand beach here...long and not overly-crowded, always a lounge chair available. Bar and food places convenient to both the beach and the pool. The accommodations were very nice, clean and well-kept. All staff were friendly and helpful. A la carte meals were good, but not great. 15 minutes delay getting in each time, very difficult to get times before 8:00 or 8:30 p.m. Biggest complaint: the house wines - both red and white - were almost undrinkable! They must acquire an inexp [... read more]ensive but decent alternative. You could purchase other wines at the a la carte dining locations, but many were really expensive. The buffet meals were very good - lots of variety of meat and fish, as well as pasta dishes, etc. Evening entertainment was very well done: 2 theatres - each capable of holding about 500 people; great sound and lighting system, excellent singers, dancers, costumes, etc.

Riu Santa Fe: A great stay!

The grounds and rooms were exceptionally clean. It would be nice if we could make reservations for the a la carte dinners; they removed the reservations and you had to wait in line at 5:30 to get a seat.

Sandos Caracol Nature Resort and Water Park: Sandos Caracol has no beach

Second visit to Sandos Caracol Eco Resort in Mexico. We were there in 2011 and the beach was great, now it is eroded into the ocean. The area is rocky and covered in coral and sea urchins. We walked ten minutes left or right to find some sandy locations at other resorts. The hotel tries to sell you timeshares all the time. The main pool is only 3 and half feet deep which our kids loved. The pool bars were open by 10:00 am and closed at 6:00 pm and served all kinds of mixed drinks and blend [... read more]ed drinks and two beers on tap. \Loved that they recycled their cups and didn't give out straws. The room was a bit outdated and I did not like the layout. We had a king sized bed and a pull out couch for our two children. The room had a large jacuzzi tub in the middle but no privacy if you are in the tub or coming out of the shower. The room had a mini fridge with beer and pop and free to use room safe. Cleaning service was usually done by lunch time each day. We liked the food and the variety of restaurants. Only one, the Japanese, required reservations and we could only go once that week. The Brazillian and Mediterranean were excellent, but a bit of a wait as it is first come first serve,(unless you were an Elite member, they can make reservations apparently, grrrr.) We took a taxi($15 US for four people) and visited the other Sandos resort for a day at Playacar which was newer and actually had a nice sandy beach and beach volleyball. Hope this helps

Beach Palace: excellent resort

The hotel, beach and service were excellent. The food was typical for an AI resort but lots of variety and dining options. the roof top pool and view were awesome. travel from the airport was quick and efficient. option to visit sister Palace resorts was also good. the resort credits are a bit of a production, best for spa and upgraded (marginally) wine list. Trip central did a great job booking and providing information to ensure our trip went smoothly

Canto Del Sol: Amazon resort

I really enjoyed my vacation at Canto del Sol hotel. It was my second time at this hotel and I will return 😀The New Year Fiesta was amazing !!! Everything was very well organized, the staff was very friendly, the food was very good, the show...everything.

Grand Palladium Kantenah: Beautiful Resort

We were very excited to arrive at the Grand Palladium Kantenah. It was a very special family trip as we had not seen our two sons in a year due to being relocated to a different province due to work. We were not greeted in the Lobby by staff, so we went directly to the desk to sign in. We were disheartened to learn that our request to our agent to have our family all in the same building was not registered? After much discussion the best we could get was to be a 10 minute walk away from our adu [... read more]lt children,s room. The room was nice but we did not receive the fruit basket that was advertised awaiting in our room. Our sons arrived a few hours after us as they were flying from Ottawa. They were given different bracelets then us and we assumed it was because they flew Air Canada and we flew Sunwing.However, we quickly learned that they did not have the same benefits as us ie. free towels, equipment rental etc. This did not make sense as the trip for all four of us was booked throught Sunwing with the same specifications. Our boys were not allowed scuba gear so my hubby went and was told he needed to show his drivers license and they could only provide masks. On a positive the Resort is beautiful, very clean, a huge selection of restaurants. Jungle like grounds with much wildlife, guests can visit the adjoining resorts Via bus or walking. There is nightly entertainment, excellent, friendly staff, amazing shoreline across a scenic beach, many walking trails and a selection of pools, bars and a spa. We were sad to leave the resort but also adjitated as our sons flight was delayed and Air Canada reps a the hotel were unable to inform us or assist us. We ended up having to make our own alternate flight rerouting arrangments to get him home. Sunwing was also confused. No one at the hotel knew where we would be picked up resulting in us making numerous trips with our suitcases between hotel Lobbies We arrived in Edmonton and proceeded to picked up our car in the parking garage. We were given a 100 dollar prepaid Card from our travel rep from Tripcentral to use towards our parking. But when we presented it to the parking Attendant we were told he could not take the card and that we were the third person who presented the Tripcentral card.I feel that Tripcentral should honor there promotional voucher and reimburse the persons who received these cards.

Iberostar Selection Playa Mita: awesome resort!

This resort was amazing. The grounds were very beautiful and maintained pristinely. ALL the washrooms in the resort were cleaned continuously and were never in a mess. Never out of paper and toilets always flushed, even the beach bathroom was kept well. Always loungers at the pool and beach. No saving of loungers at pool allowed before 9:00 am and security actually removes items unattended. Staff were very friendly and helpful with anything we needed. Our room was cleaned at least 3 times a day [... read more] so never out of clean towels and minibar always stocked. The only down thing was the time share promoters. 2 in our party of 6 felt that they were harassed by the timeshare workers and finally went to the front desk to get them to stop calling them.

Sunscape Puerto Vallarta: Sunscape week

The hotel is older but well taken care of. The service is outstanding. It's so nice not to have to book for the a la carte dining rooms. Nice shopping mall in the building. The weather was just what we ordered!

Riu Tequila: Good Mexican style resort

Hotel rooms does't have much view and little old.The room was clean. Food was good but the buffet in total was better than three existing restaurants. Beach is ten minutes walk but we could use pools,bars and the lunch buffet of RIU Yucatan which it was good and full of activities. we stayed 14 days and enjoyed every moment.

Bahia Principe Explore Tulum: Lovely family resort

We spent 5 days at the Grand Bahia Principe Coba over New Years. It is a very nice large resort with many amenities including a large splash pad for kids and a big theatre for shows and celebrations. Beach access is easy with the many little trollies that transport vacationers around the resort but was a bit of a hike if you just wanted to walk there. Rooms were large and clean and had balconies. The pools were lovely and the main buffet was readily accessible and not too crowded. Food was avera [... read more]ge- at times it did not seem to be kept hot enough but there was a wide variety of things to choose from. Staff were friendly and helpful. This resort is a long way from the Cancun airport (1 hr and 20 min drive). Check out took a long time on the day of departure due to insufficient staff so check out earlier if possible. We were almost late for our airport shuttle despite giving ourselves an hour leeway.

Bahia Principe Explore Coba: Amazing Resort

We had an amazing time at Bahia coba this Christmas with our two kids. The staff were outstanding, the food was great and grounds impeccable. Our kids enjoyed the water park and kids club and loved taking the golf carts throughout the resort. Needless to say they didn't want to leave. The only down side to our trip was the skin infection our daughters contracted.

Barcelo Maya Colonial: Great resort!

This is a beautiful resort with lots to do especially for families with kids and teens. Between the beach volleyball, ping pong, foosball, basketball, mini golf plus all the planned activites, you really can't get bored. The rooms are clean and comfortable. The food is good. In particular, the tappenyaki restaurant Tokyo in the Mayan Mall section of the resort is a must. They put on an incredible show and the food there is excellent!

Allegro Cozumel: Allegro Cozumel

Overall it was a nice resort - one major issue, we had raw sewage outside of our door on more then one occasion. Luckily they were quick to fix the issue, but gross none the less. The restaurants were great!

Grand Oasis Cancun: Grand Oasis - not bad, not great

Great entertainment. The food at buffets was not amazing. The restaurants that require a reservation are better and worth waiting for. The showers in the room are ridiculous. Water spraying all over the floor. Maid service is consistent but not amazing.

Seadust Cancun Beach Resort: Great kids club

Fantastic kids club which allows parents some relaxing time. It's not a 5 star but has everything you need. No reservations required for dinner (which is huge for us) I love that everything is in close proximity to one another. Will definitely be returning.

El Dorado Seaside Suites: Absolutely beautiful!

My husband and I just got back from our 4 day little getaway and we had a great time! New years party was awesome which was a nice touch. Restaurants were great, minus us both getting sick our last night- we ate a burger at the outdoor bbq and it did not sit well. Our room was spectacular!!! 7617----amazing view!!!!!!!!! Only downfall---barely a beach BUT Sensimar has a beautiful beach so we were over on that side most of our stay. We will be returning to this resort hopefully sooner then later! [... read more]!!