Hyatt Vivid Playa Del Carmen: Five Star Resort!

A repeat traveller to this resort we are never disappointed. The rooms are beautiful with a surprise waiting every night plus 24 hr. room service. The grounds are stunning and the pools are extremely spacious. Excellent variety of delicious meals at all restaurants. Lots of activities and entertainment. Transportation to and from airport is a breeze. The Gym and Spa are also high quality. It is a great place to enjoy a relaxing adult only holiday and a bonus with a market and also high en [... read more]d shopping right outside the door.

Blue Bay Grand Esmeralda: Mediocre...

This was our second time at the Blue Bay Grand Esmerelda over Christmas - and was very underwhelming. We booked it again because it seemed like a great price and we didn't want the hassle of researching all new resorts. The holiday was ok - but nothing really spectacular. We have been going down south for Christmas since 2004 - and usually go to Punta Cana, Dominican. Last year we thought we'd try Mexico. It was a nice change so we decided to return this year. The food was pretty good  [... read more]with a decent selection. Except for desserts - they weren't very good. A lot of gelatin tart things. Christmas Eve was supposed to be a special dinner - but it seemed like the regular buffet items - but with a stuffed turkey. Of course I'm comparing the experience to Dominican here there is a huge seafood & sushi spread, carved roast beef, ham, turkey, special desserts... The service was lack lustre too. There were of course a few exceptions to the rule of bartenders/servers who created an experience - but most of the time it was hard to get their attention. They didn't really offer anything - like more water, coffee, another drink, etc. - you had to ask. And if you asked they would come and fill yours and then walk away without filling everyone else at the table. On Christmas Eve when the Black & White bar was extremely busy, they had two bartenders serving - and one on a ladder doing bottle inventory?????? We thought it would be easier to get a drink at the bar since the servers don't come to the tables very often, but we couldn't get a drink at the bar after waiting about 20 min. There was one server - Elvis - in the buffet at the small pool who was great. He's really the only one worthy of noting. The maid service was adequate. They would make the bed and replace the towels - but that's about it. Sometimes they wouldn't even replace the towels. Some days there would be three facecloths and one bath towel...other days no facecloths and three bath towels... The trolley stops running at 10:45 pm - but the restaurants are still open, and the shows are still going on. It was difficult (and far!) for my elderly parents to walk back to the room if they wanted to finish watching the show. And no matter how many people were left waiting for the trolley, they would not make another run after 10:45 pm. It is also difficult to get to the pool restaurants. The steakhouse & seafood restaurant are on the other side of the big pool - and you have to balance on the pool edge and squeeze between the chairs they have lined up. There is also no place to sit and have a few drinks and play cards & talk. There is only the Black & White bar at night which is loud, dark and always crowded. Hard to get a table - never mind service! And no where to go if it's raining. Except B&W - but good luck getting a seat when the entire resort is trying to get on there! Pools are decent. Although there is not much shade at all. At the small pool they have a few hut like things - but the roof is just slats so the sun comes in. And they were all taped off when we were there because they said they were redoing them. So there was ZERO shade around the pool for the entire week. There is little to no maintenance around the grounds either. The lights in the main hallway of our building were out all week. Despite us mentioning it several times to the front desk. Overall the resort is ok. Decent. Mediocre. The rooms are clean (didn't see any bugs), the food is good, no one is rude. But no one goes above and beyond to make your stay great.

Grand Decameron Los Cabos: Awesome Vacations spot

The hotel was nice, clean, affordable and the staff was super fun and friendly. Rooms were kept great all plugs etc worked. The buffet food was moderate to good. The ala carte restaurant was amazing. I loved that this resort is small and friendly. we took the city bus for a buck everywhere and felt safe and welcome.

Grand Marival Emotions Resort and Suites: Fabulous Week at the Marival thanks to Jenn

The hotel staff, the hotel rooms and grounds were clean and very well maintained. The food options were great and well labelled - especially since I am a celiac and lactose intolerant. The beach is very well taken care of and I will be returning to the Marival. Thank you to Jenn for going above and beyond and helping me get the vacation I desperately needed.

Tukan Hotel Playa Del Carmen: Awesome Resort

This was excellent, the staff were very nice and helpful, the room was very comfortable, the hotel had so many beautiful trees it look liked a jungled, i loved it. It has a buffet restaurant, a la carte restaurant and 2 bars, and one bar at the beach. All of these had amazing food and excellent service. The hotel was in 5fth avenue, it was so centered everything was so close, even thou it was right by the beach it was a nice short walk and you still got to enjoy drinks at the beach at the Kool b [... read more]each bar. I would recommend it, we had an amazing stayed. I'd go back again, and off course the price was right. again great atmosphere, center, comfortable and excellent food and service.

Bahia Principe Explore Akumal: Shit (or at least diarrhea) Happens

10 of 13 in our group were hit by diarrhea, none at the same time, up to a week apart. Have been to Mexico more than a half dozen times, and this property two years ago, but this was a new experience. The food was good but the group seemed to feel it was better two years ago.

Krystal Grand Los Cabos: Terrible resort

The Bel Air Hotel was sincerely below what we expected. The hotel was lacking food, hot water, and service. What made it worse was the attitude of staff that just did not care to help you out. This was our first vacation as a couple and we sincerely regret spending 1860 at this resort as it ruined our Christmas and our first experience of vacationing together. First night, dec 24 we had to line up at the restaurant as they were at capacity to be told the wait was 30 Minutes but if we paid 50 u [... read more]sd dollars then we could get service. We opted for burgers at the sushi bar. The water in the room was luke warm, when asked for a remote control for the air conditioning we were told they don't have any and When asked how they then it off, the response was "I am Not lazy I just get up and do it". The food at the buffet was poor and undercooked. They were lacking most of the dishes we would ask for. For example they would bring us a burger with no bun because they had ran out of buns. I love using trip central to book vacation but I would honestly say this is not a resort to be advertised on your website.

Iberostar Selection Playa Mita: Playa Mita Perfecto

This was a perfect resort. We enjoyed every minute of time spent here. The pools were clean and wonderful. The Iberostar friends and two of the chefs made the difference for us. I will never forget the fun times we had with the Animacion friends, particularly with the dancing instruction. I will remember Mario,Marco, Aly,Nancy,Edwardo.Alex and Ruby for the rest of my life. The kids club also provides an excellent outlet and safe environment for all ages of children. Sonia and Yomara keep the  [... read more]children busy. The two chefs that helped me with a dietary issue were Aldo and Yasmine. I was sorry to leave and afterward missed everyone at the resort greatly. Sincerely, R.R.

NYX Hotel Cancun: Decent place

The beach and proximity to the ocean are great as is the distance to the flamingo mall and shopping for suvinears. The palm trees are a nice touch on the beach as they are the only ones on the beach. The food gets a little repetitive as there is only one place to have lunch and dinner. Nice staff and clean hotel do make it a nice stay

Barcelo Maya Colonial: Great Resort

We had a AWESOME time here! The staff were courteous,hard working and very attentive. The grounds were well maintained,the gym was well equipped with equipment. The Sports lounge was a great place to watch sports on there BIG screen in a theater setting, & had a 6 lanes of bowling also. The Restaurants meals were very good, especially the Japanese. The resort was very clean, & never a shortage of loungers or towels. You could book all the restaurants @ once, & you never had to hand in a card to  [... read more]get a towel each time. They had lots of pools(with lap pools also),activities & a FREE Dolphin show on the property.The resort is 1 of 5 on the grounds, so you could walk or jog along the beach on sidewalks. If you wanted they also had a double decker bus available for use, but you could walk almost anywhere under roofs that provide coverage from rain. Free papers were available @ guest services & trained Raptor birds kept all other birds away.

Bahia Principe Explore Akumal: Downhill

Grounds and room were good We. Stayed at the same hotel 2 years ago and they have cut down in all areas., food,staff, bar etc. There were 13 of my family on both trips and they all noticed this hotel has cheapened in every way. Also, the music on the beach was annoying every day. I would like to remain anonymous and not give my email address to anyone PS 11 of 13 of our group had upset stomachs for days.

Bahia Principe Escape Sian Ka'an: Enjoyable

Grounds were very clean. We had a penthouse suite and were very happy with it. The snack bar food is limited and very cold. Bar service was good except on the beach. An hour late for the beach bar to open. Trolley service is fantastic. Buffet dinner is repetitive, but always something to chose from. Coffees were endless and delicious. It was an enjoyable holiday, but Couples Jamaica is our fist love.

Decameron Los Cocos Guayabitos Ramada: Wonderful family Christmas Vacation

This hotel is very large and older. The hotel and the standard rooms are well kept and comfortable. We were in building one, which is right on the beach. The main dining room is very well maintained with a relatively varied menu. The bar at the beach was wonderful. And the disco and the patio outside were great...where we could get drinks until 3 a.m. Had a great time. Will gladly go back again.

Grand Decameron Los Cabos: Resort was satisfactory

Beds were uncomfortable. The buffets meals were ok. The Al a carte restaurant was good. I have been to several Royal Decamerons in the past and sadly this location failed in comparison. There is potential if they replace the mattresses change the artwork in the hallways ( left over from previous resort) and add a little more variety to the buffet.

Azul Ixtapa Grand Resort: We will be back

Beautiful room with a gorgeous view of the ocean. Beach was small but adjacent beach was great. A la carte restaurants were very good. Improvement could be made to the buffet as selection was limited and resembled a cafeteria atmosphere and décor. Staff were courteous and hard working. Shows were above average in comparison to other all inclusives.

Grand Decameron Complex Bucerias Trademark: Good time!

Nice hotel with good food. Hotel is a little older but the staff are wonderful. More suited for young families and 60 plus as the adult pool (quiet pool) is geared specifically for the older generation. If your between the ages of 30-50 and are not travelling with children, you may not find many people in your age group here. Also, be aware that the walls are paper thin if you are a light sleeper. We maybe got 3 -5 nights of fluid uninterrupted sleep in our 15 night stay. As this is not an uncom [... read more]mon problem in resorts, this resort was especially bad compared to others we've been to in Mexico.

The Fives Beach Hotel and Residences Playa Del Carmen: Great place!

The Azul Fives is an excellent property. It's well maintained, clean and staffed to the max. The food was quite good- especially the Italian Restaurant. The beach is beautiful but rocky out in front. A quick walk one way or the other provides easy access.We were surprised that more guests didn't visit the Skybar later in the day. It's gorgeous at sunset and into the evening. We found, despite there being many staff, our requests or issues didn't get passed onto the appropriate people and felt  [... read more]on occasion that the left hand didn't know what the right had was doing. We were also given mis-information regarding a tour destination that left us frustrated and scrambling to salvage our day. The most frustrating part of our holiday that could be managed better by the hotel is in dealing with the availability of chairs. Guest would claim chairs first thing in the morning and you wouldn't see anyone all day or at least for hours on end leaving other guests sitting on pool decks and stairs. The hotel needs to develop a system that removes towels and personal belongings that have been left unattended for more than an hour. The is a MUST and look forward to checking back on later reviews to see that this is being addressed.

Canto Del Sol: Time well spend

Recent trip to Puerto Vallarta booked by Fred, in Canto Del Sol hotel / resort, smaller resort with great staff, very friendly good facilities, tennis players paradise, very clean hotel, staff will go above and beyond to make You happy, beach is a bit rocky at the water edge, overall would highly recommend, location is great short cab / bus ride to old town. The only negative that we have about the resort is the poor beach volleyball court because is so close to the water it is often washed awa [... read more]y so it is very uneven (slanted) we like to play a lot on holidays so this is important for us, luckily next resort had a great volleyball court so we ended up playing there most of the time so as long as their patrons were playing we were fine

Occidental Cozumel: Gret resort

Amazing resort, rooms were just renovated, beautiful beach and pools. Really good food and friendly crew. Second time in the resort and both ocations had a great time, specially after the room renovations.

Grand Palladium Riviera Resort And Spa: Great place

All good no disappintments a little too far from the airport Staff were very friendly and approachable Variety of restaurants was excellent and even the buffet was a good choice for dinner beach and pools had ample space eve for such a big resort.