Allegro Cozumel: Excellent Resort

The Allegro Cozumel was excellent!! This hotel is very clean and the beach was beautiful and clean. Our room was in the 47 building so it was half way to everything very convienant. They are definitely a four star and working their way up. The staff were amazing very friendly and if there was a problem with anything they would fix it right away.

Secrets Huatulco: Fabulous !

For the most part it was excellent. The room was a bit disappointing as the shower flooded twice into our room but the staff was very accommodating .. the grounds and hotel was immaculate. We truly enjoyed the stay.

Riu Emerald Bay: Amazing Resort

Excellent and very polite staff. Great food with lots of variety to choose from. Well maintained and great place to relax. Variety of tours is an icing on the cake. Airport reception crew is excellent. Will do it again!

Catalonia Royal Tulum: Nice place but,,,,,,,

The hotel is very nice. It has very nice beaches, waters and the rooms are very clean. The good is better than most. So what is the problem with this place? In one word there "cheap" everyone is friendly but no one can help you. They all smile but don't expect much. The hot tub is only hot after 12 noon. They promise you new beach towels everyday, good luck with that. Don't do the room upgrade it's not worth the money. You will weight in line for the beach buffet restaurant, what's up with that [... read more]?This tells me that from the top down, that being the family that owns the some 66 resorts. That there cheap and it's passed all the way down the line to you/me the customer. There are much nicer places to go for the same money. So before you buy into this one, have a good look around.

JOIA Paraiso by Iberostar: Amazing Resort

Not happy re: booking the dinners in the evening.. I go to book the first day and they tell me they are full to come back.. came back to desk 3 to 4 times! I did not know that people where booking them on line and when you went to eat the place was not full I don' t get it

Grand Palladium Kantenah: Great place

The Grand Palladium us a great place to go. Being a very large facility has its pros and cons. Pro being so much to offer but con, having to walk or travel between the different resorts. They did have transportation available which certainly helped. Food was great which is important to us. However we learned very quickly to eat early before say 6:30 at the a la carts or you were in for a very long wait. There were many people complaining about this. There were quite a few inefficiencie [... read more]s at the a la cartes that could have been improved on to get people in and out quicker. For example one we went in we were there for almost 2 hours between start and finish. Another one, they were taking so long we decided to skip out on desert. People were all friendly and always willing to help out. Even though this was a busy time, was surprised there were not more issues in regards to getting chairs, etc at the pool. We had a delay getting to the resort......3 hrs from getting to the airport to getting to the resort. Next time, I would consider taking a private ride to get right there instead.

Camino Real Zaashila: Relaxing vacation at the Camino Real in Huatulco

The resort is spectacular, rooms are very clean, food is good but must like to try something very different. Seafood, lots of fish, Mexican food from the region. The pool is nice and spacious, could use more chairs around the pool. The beach is very clean and accessible, but again more chairs would be welcomed. Overall a nice resort for people who like to relax. If you are looking for existing nightlife, dancing, music, well go somewhere else. However if you would like to relax and get away fro [... read more]m a busy life, this is the place!!

Grand Palladium Kantenah: Good value

We stayed at the resort December 22-29 and overall we had a very nice trip. The trip was well priced which is one of the reasons why we booked there- it's promoted as a four and a half star resort and it is definitely not. The grounds are beautiful and the staff are all amazing and they work so hard however, our room was very dated, impractical and the bathroom was extremely grungy and mouldy; the food is fairly mediocre but we loved the Japanese ala carte. One of the best things about this res [... read more]ort is that there's tons of chairs and you never have to worry about finding a place to sit. Overall we had a great time and feel that we paid a fair price for what's really a 3 1/2 or four star resort we didn't get the deal we had hoped for but I would still recommend this family friendly resort to people. Biggest downfall was the check in and check out -both were tedious and unnecessarily complicated and convoluted.

Barcelo Maya Caribe: average resort

rooms dated and need of repair, selection of food not the best due to running out of items. Asked to be located near the beach but near the mall-- entertainment in the mall in the evening echos through the mall very loud so if you want to have shut eye anywhere from 6pm to midnight good luck. terrible sewer smell in bedroom asked for someone to take a look on 2 occasions told by front desk they had checked and it smelled of food I informed them NO--- poop. Beach was very good. mall a wast [... read more]e of time overpriced Sports bar good and not a bad section of snack foods

Barcelo Huatulco: disapointed

Had booked a room with a king bed and a view. What we got was a ground floor with double beds. When asked to upgrade we were told that it would cost $60.00 U.S per night. The staff was great, hotel itself was fairly small, the beach was good and the weather was also great. Don't know if I would go back just for the fact that when booking we didn't get what we expected.

Breathless Cabo San Lucas: Great Vacation

Wonderful holiday, great resort clean friendly employees, good food, drinks, and entertainment. great view of marina from my room (I love boats). Nice to be able to walk to all the hot spots in Cabo san Lucas. Pools and beach are great. I will go back.

Grand Riviera Princess: More & more like home

Was my 6th time at Grand Riviera/Sunset/Platinum Resort with either family or solo and loved every trip. Beach is getting eroded but not much you can do about nature except accept it..staff is very good, food is good, easy & cheap drive to Playa - too big a place for people with mobility issues, however and place is very clean and well kept.

JOIA Paraiso by Iberostar: Still as good as ever.

the Iberostar Grand prides itself on customer service. the areas are always kept clean with staff constantly looking for things out of place. after 12 years and the salty air takes its toll on the infrastructure so in parts the hotel needs some work which is in the works. A new menu in the specialty restaurants has changed things up a bit but they are all top quality with a fine selection of food and wine. Being a golfer, the onsite course to my mind is one of the best but not your typical r [... read more]esort courses as it provides challenges at every turn but as in years past is kept in immaculate condition Going back again soon

Riu Palace Pacifico: I keep goimg back because the place is beautiful and well kept but the staff are lovely and friendly.

As above - well kept but the staff are so genuine and friendly. I wish the economy could pay them more- they are so worth it. Despite that, they are all quite lovely and I will keep going..The quality of the food depends which chef is on that day but ranges from great to OK.

Azul Ixtapa Resort: Would not return

The location of the resort was beautiful. The food was very good but the variety was lacking. Aside from the al a carte the buffets had the same food everyday. The lobby was very uninviting and the lobby bar did not open until 4:00. There was no coffee bar/cafe you had to go to the buffets to get a coffee in the morning. Nothing remained open past 11:00pm for food snacks or drinks The pool was overcrowded very difficult to get a chair if you were not out to save a chair before 7:00am.

Valentin Imperial Riviera Maya: Great Resort

The hotel was great, the staff were very accomodating anything you asked for they tried their best to accomodate. My husband ordered something for the menu he didnt like it and the head waiter immediately came to the table and said no problem order anything to replace it. The rooms were big and clean with beautiful views. The pool and pool seating area always clean and never had a problem getting a lounge chair by the pool. The entertainment team were always on the go with pool volleyball, pool  [... read more]biking, biking tours, pool zumba and nighly shows. Fun in the evening with karaoke in the sports bar then a night cap on the outside patio. We even had premium plus seating on the plane with snacks and champagne. We will definitely go back.

Dreams Playa Mujeres Golf and Spa: looks great and promising, but they transferred us (voluntarily) to Dreams Tulum

Dreams Playa Mujeres looks great, but we didn't get to stay there, we were voluntarily transferred to Dreams Tulum, which we enjoyed, the icing on the cake was their offer of a free 7-day stay for going to Tulum

Catalonia Playa Maroma: Wonderful resort

Enjoyed the hotel immensely! The paths through the tropical greenery were so beautiful, enjoyed walking them multiple times a day to get to the beach, lobby and room. Staff so friendly and provided excellent service!!! Buffet had lots of options so could always find something to enjoy!! The Christmas dinner December 24 blew us away!! They did an amazing job!!! Beach beautiful and water so fun to play in. Always able to find a place on beach. Activities for kids awesome. Can't say enough good th [... read more]ings about the resort.

Zel Cozumel: Relaxing Stay

The hotel is not "fancy" but there are many things that we enjoyed. Some seem minor but they affect the overall mood, such as: - even on the days leading up to Christmas, when the hotel was filled near capacity, there were plenty of beach chairs with shade (consequently only few a few people reserved their favourite spots with towels at 6:30 a.m.) - the beach allows for a good 30 minutes of walking in both directions and it is cleaned very well every day - the food is good and you always fin [... read more]d something really good and if you wanted you could have tuna or salmon grilled fresh at lunch every day - the entertainment was as good as in any 4 star hotel at the Mayan Riviera (we have stayed at 5 other resorts). - the teen-zone had a good variety of activities including 2 pool tables, and our teenage daughter enjoyed the free Wifi in the lobby. Overall we "totally" enjoyed our stay.

Grand Palladium Colonial: Absolutely beautiful resort

Love the natural landscape, pathways to lobby & restaurants, trolleys to the other hotels. Pool and beach were amazing,staff was super friendly and helpful. Large variety of food choices. Would definitely go back.