Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21823 Reviews)

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Private  - 

Verified Purchaser

Hotel Castillo Huatulco: A relaxing vacation in a hotel located in downtown Santa Cruz, Huatulco

The Hotel Castillo is a wonderful place to stay if you are looking for a relaxing vacation. The hotel is an all-inclusive that is located in downtown Santa Cruz. My husband and I had not travelled to Huatulco and had always heard such wonderful things about the town. We wanted a vacation where we could have easy access to the town & restaurants and the opportunity to explore the area. We did not want to stay in an all-inclusive that was located 15 – 20 minutes out of town. After readin [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Disappointed this time

We have been to this resort 7 times and brought numerous friends and relatives here with us. Needless to say, we have really enjoyed this resort over the years. Since this resort has gone to luxury, the services in my opinion have gone downhill. We were treated like royalty last year including gold wristbands for extra perks, fruit basket ,champagne and the ocean view we requested. This year it was like we had never been here before, the friends we brought got a room in the new section, we got a [... read more]

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Private  - 

Verified Purchaser

Excellence Riviera Cancun: Perfect place to go !!!

Everything, everywhere, everyone were perfect!!! All staff were trying to do the best what they could do for you. All rooms, floors and restaurants are amazingly clean and a perfect conditions. I really recommend this resort for everyone who want to get away. Thank you very much for wonderful service during our staying.

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Robert  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great week in the sun!

Hello, let me start by saying we had a fantastic time at BBGE. This is a great resort and did not disappoint. This was our first time in Mexico and the Riviera Maya is beautiful. We stayed at the BBGE the week of December 09th 2016. I would definitely recommend this resort. Our room was nice and kept clean and stocked everyday. The food was amazing. The a la cartes and the buffet were great. We went to the Mexican, Italian, Asian and the Steak house. All were really tasty and the service was the [... read more]

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A-vdberg  - 

Verified Purchaser

Friendly Fun Vallarta: Small and intimate resort

Friendly is a small resort in the heart of the hotel zone in Puerto Vallarta. The staff quickly becomes family-especially "Double Double" (Sergio) who served us in so many areas of the hotel (waiter at breakfast, lunch & supper and beach drink service). It's easy to feel like you are at your second home here! There were only two drawbacks that I need to mention: very uncomfortable lobby seating and continual construction noise. I assume the new pool will be ready to go soon but the couches and [... read more]

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Private  - 

Verified Purchaser

Grand Riviera Princess: Good time

Hotel was well kept and clean. Check-in was a breeze. Check out was pretty slow, took 45 minutes waiting in line. Food in thd buffets was marginal. We couldnt say that anything tasted good there, its all edible, but wasnt tasty. The a la carte restaraunts are much better except for the regular miso restaraunt. It was terrible. Rooms were good but had double beds and a pull out sofa for the five of us. Double beds are too small for two adults to sleep in. I would go back to this resort however as [... read more]

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Anovo  - 

Verified Purchaser

Melody Maker Cancun: resort was great

Hotel was good after a upgrade to ocean view we were not happy with the first room offered because it was above the restaurant and all we could smell was the food we asked for a new room and were given one

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Joey4eyes  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Fun in the Sun in Cabo!

My wife and I spend 7 days at the Riu Palace in Cabo, and the entire experience was wonderful. The Resort had just recently re-opened after being remodelled. We found the resort in next to new condition. We had a Junior Suite (#1112) which had a gigantic bed, great bathroom, and a nice sitting area. The room was clean, well maintained and the fridge and bar was well stocked. Our room was on the "Activity Side" of the resort, so we could hear music from the Show Lounge in the evening up until i [... read more]

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A TRAVELLER  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: LIKE ITS NAME ECO, ECO, ECO RESORT!!

The name says it all, Eco resort, and that is what separates it from other resorts. It is aimed towards children, nature, and learning, as that is what I perceived it as, when I booked this resort for my children and Grandchildren. The rooms of this resort, are standard quality for the star rating. The services were also standard for the star rating. The food, was a little below standard for the star rating. The grounds, activities, entertainment were just above standard for the star rating [... read more]

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Private  - 

Verified Purchaser

The Pyramid Cancun: great stay

I have been to this resort 6 times now and as always pretty good. my only complaints are the pool bathrooms smell realy bad. now i have went into some nasty bathrooms before but the smell was almost unbarable.the bathrooms were clean but really need some air flow in them,problem solved.A/c did sound like a freight train but called the front desk and when we came back was better.we are from northern alberta so a warm room didnt bother us we turned it off and opened the door at night. all good. t [... read more]

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QBDAVE  - 

Verified Purchaser

Riu Palace Riviera Maya: Amazing Resort

One of the nicest properties I have ever stayed at. It has the most amazing architecture, manicured grounds and beach front. The staff are very good and the location (PlayaCar) is a great jumpoff spot to many activity areas including the town of Playa Del Carmen.

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Private  - 

Verified Purchaser

Park Royal Beach Huatulco: Waves, Birds and...Cumbia !

Interesting layout. The "terrace-floor" concept ( a trolley works as an elevator, taking people up and down from one level to the other) is definitively ingenious, but it is also a bit tedious. The personnel is very friendly, polite, the hotel is extremely clean and the food is adequate. The only problem I found was the music on the beach (the management concept of "entertainment" ) which was playing INCESSANTLY , loud and VERY tiring. The "music" of the ocean, of the birds, of the nature was k [... read more]

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Zorro  - 

Verified Purchaser

Margaritaville Island Reserve Riviera Cancun: Amazing Resort if you have kids

The best resort I have ever experienced. Food was amazing, the rooms were nice, and the service was great. They have a great kids club, which has various activities for kids that are 4 or older. If your child is under 4 you have to stay at the kids club with them or pay $20 a hour for babysitting.

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Travelnut  - 

Verified Purchaser

Barcelo Huatulco: Amazing place

This place is a hidden secret. Staff very friendly from housekeeping to reception and everyone in between. Rooms alway clean and bar fridge always full. Beach very clean (no seaweed ) . Went to buffet and restaurants both had very good choices and tasty food.

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great Resort!

We came to this resort with a group of 13. 6 adults and 7 kids! We really enjoyed this resort. The staff was helpful, our room was simple and clean and we were never bored! The grounds were beautiful!

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MmmrsBe  - 

Verified Purchaser

Paradisus Cancun: Wonderful family resort

We loved staying at the paradisus, the views were gorgeous, it was the nicest resort we have ever stayed at. Our kids thoroughly enjoyed their activities and all the food was delicious. There was plenty of entertainment, the grounds were all very clean and well kept, we had a wonderful family vacation and the kids never said they were bored once. The staff went above and beyond during our stay, always friendly and eager to help.

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Dmendiola87  - 

Verified Purchaser

Bahia Principe Explore Akumal: Loved this resort!

This resort is geared to accomodate a mature crowd by making them feel relaxed and comfortable. Anyone seeking to enjoy great food/drinks, entertained and pampered with 24/7 service should stay here. My only issue was the suite washrooms were a bit under developed for such a nice resott.

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Senior2  - 

Verified Purchaser

Riu Palace Mexico: Wonderful resort - repeat guests

We have been here before and will be back again. There was absolutely nothing that we would criticize. One day while we had our afternoon coffee in the lobby Cafe, departing guests came to embrace the employee who runs the Cafe - they were just like family. Waiters in the specialty restaurants exchanged names with their guests and talked about seeing them again "next time". My husband and I are seniors who travel quite a bit and who enjoy quality service, and this was it. Other reviewers wi [... read more]

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Nico  - 

Verified Purchaser

Grand Palladium Select White Sand: Very nice big resort.

Nice design,very clean,well maintained and quiet place.People very friendly and helpful around.Can book some trips around,Air Transat guides friendly and competent.Local personel very good.We really like the food,especially the superfresh fruits dayly served.

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Private  - 

Verified Purchaser

Secrets Huatulco: Secrets Resort - Huatulco, Mexico

This hotel was beautiful! The scenery was breathtaking with an ocean view; excellent landscaping and colourful decor. The restaurants served first class meals right down to the Market Cafe which was buffet style. The bartenders were attentive and friendly and served name brand liquors including "grey goose" vodka for a delicious martini!! The weather was perfect for the duration of our one week stay...very sunny and hot!! We would return to this location for sure...

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