In a nutshell, good value for the money.
Downs:
- Check in/service: SLOW. Couldn't find our reservation when we got there. Room wasn't ready for 4 hours. Didn't have an extra bed or extra sheets even though we had requested for our son. First day was a lot of back and forth from our room near the beach to the lobby (long walk) to get what we needed. We eventually got sheets and a new comforter and set our son up on the couch. Not a pull-out as advertised.
- Rooms: not so much that they were bad [... read more]but definitely outdated. We had the Mirage Junior suite and I would have liked to see a bit of updating. Even just a paint job and comfortable chairs on our balcony would have made it nicer.
Ups:
- Beach/pool/grounds: All beautiful, well maintained, clean. We really, really enjoyed being outside. We had amazing weather so that was welcome!
- Food: Good variety, fresh (because there was a lot of people so the cooks were always changing up the trays of food), and no one got sick, the most important of all. We did the Italian and Japanese a la carte. I'd recommend the Japanese but could have skipped the Italian - it really wasn't very good. The drinks were also very good, aside from the wine which was hit or miss.
- Shuttle/airport: We flew in and out from La Romana, which I would definitely recommend. It was quiet airport, and we ended up arriving a few minutes before the people who flew directly to Punta Cana, and had to pay extra for that flight. We were on the bus a bit longer, but because the process at the airport was so smooth, we got there quicker.
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Pierdeb -
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Bahia Principe Escape Bouganville: AMAZING
This resort is BY FAR the CLEANEST, FRIENDLYEST, SECUREST, and most BEAUTIFUL we have been to.
The rooms are extremely clean and actually smell great. There is no need to bring any candles, or room fresheners or bounce for your drawers. The rooms are nice and airy. They painted in light colours that make them seem even bigger. We did not have any face clothes when we arrived. On our first day, I asked the cleaning staff for some and they provided some each and every day until we left.
We canno[... read more]t say enough about the cleaning staff. ALL washrooms on the premises were very, very clean. There seemed to be a cleaning lady in every washroom every time we used one. The pool was scrubbed every morning (we had a room facing the pool – Bonus). Outside walkways and around the pool were also washed, more like scrubbed, on a daily basis.
The staff is great here. There is a bit of a language barrier, but you can’t expect the staff to speak every language. We are visiting their country and tourists should expect language barriers outside of their country. If staff did not understand, they would get somebody who did. Nestor, a server from the bar, would make sure that we had our favorite drinks in hand all day. He could find us anywhere and aimed to please! :0)
The entertainment staff are great, Luis and Manuel are awesome and provided enough activities throughout the day. We would have preferred a bit more upbeat music in the afternoons.
The grounds are beautiful and very well groomed.
The security here is beyond belief. We felt very secure here. There are security guards at every section of the resort and they are very visible. We have never experienced this type of security before and it was an added bonus.
The food was very good. I gained 6 pounds, and tried something new every day. We travelled with two other couples and none of us got sick, nor did we hear about anybody else on the resort getting sick. We ate until we were full at each and every meal with no complaints. Chef Victor would even take the time to come out of the kitchen to help our friend who suffers from celiac with her food choice.
Knowing before we arrived that the water at the beach was murky did not bother us. This is mainly caused by a manmade island that was built by the first owner of the resort next door which interrupts the natural flow of the water. Coming from Atlantic Canada, this is what we are accustomed to. The beach itself is beautiful with lots of shade from the palm trees.
This resort is small and if you are at the pool or on the beach, you are always close to a bar, a washroom, the snack bar and your room. It is the perfect place for R & R.
This review cannot be complete without mentioning the hotel manager, Manuella! You will see her around the pool, in the lobby, on the grounds with her beautiful smile. She will acknowledge you every time and by the end of your stay, you feel like you have become part of her lovely family. My friend said it best: ¨This resort hit the jackpot when they acquired Manuella¨ and I agree.
Thank you for a great vacation and we will definitely back.
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Christine 123 -
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Bahia Principe Escape Ambar: AMAZING!!!!!!!!!!!
This is one of the most beautiful resorts we had ever been to.
Every small detail was given the utmost attention. The staff, always with a smile, looked after us from the minute we arrived till we left.
We will definitely be returning.
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Sweetone -
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Senator Puerto Plata Hotel: l was happy with all
It was a great resort had a lot of something to do all the time if you want or just do nothing. The people always happy and smile there to help you with everything and anything.l also think it is good place for families they did a lot with the kids.
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Carlos123 -
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Royalton Splash Punta Cana: Amazing
The hotel that we stayed in was very good and the room was amazing it was very clean and tidy, in the buffet, they had a variety of food and fruits. There was a lot of different dessert to choose from. The water park was also amazing.
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Garyd -
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Iberostar Waves Costa Dorada: Great March break trip
Have to give the Costa Dorada top marks. It is close to the airport, nice beach and pool, good food and a huge assortment of activities. The resort is very well groomed. We found the staff to be very friendly. The entertainment crew was lively and did their best to involve the guests. The Costa Dorada is a nicely sized resort. We never felt crowded despite the fact that we were there during the March break. Chairs were always available on the beach or by the pool. I would not hesitate to recomme[... read more]nd this resort.
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MRMAZZ -
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Riu Bambu: Rui Bambu
Had a great time. Good food and service as well as a great beach. Friendly staff and always helpful. Beach was well maintained. Al cart restaurants were good as well as the main dining room. Would go back
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Poonia1 -
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Blue Bay Villas Doradas: Great food
We really enjoyed this resort, but the best part was the food. I have never seen such a selection in my life. And the quality was the same. The resort is a bit too big so there is too much walking to get to the beach and food, but that was the price too pay for quiet. A nicer view would be good too. Bottom line, we would love to come back.
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Charlie76 -
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Paradise Playa Dorada: Cleanest resort ever!!
This is an excellent 3.5/4 star resort. Staff was amazing, food was good, rooms were decent, grounds were beautifully kept and everything was impeccably clean!
It's a lot smaller than other resorts I've been to, but that just means less walking. There are only two restaurants and maybe 3 bars, so variety is limited, but everything offered is great.
As well, there is only one pool but it's very big and super clean.
The beach was the highlight for me, clear, warm water and spectacular sunsets. [... read more]The sand isn't white though, was kinda hoping it was, but everything else about it is perfect. It's huge, never a problem finding lounge chairs. And it's so clean! The workers come by with a truck in the morning and clean up all the seaweed. My husband and I took a long walk along the beach, passing many other resorts, and ours was, by far, the nicest!
A major bonus is, the hotel is only about 20 minutes from the airport!
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Trackie -
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Occidental Punta Cana: ok
Would not return to this hotel. Rooms OK, but bathroom disgusting and smelled of cigarette smoke. Problem getting towels & services that were promised. Waited over 4 hrs before we could get into our room. Couldn't get away from cigarette smoke and beach area very crowded. Spa services mediocre at best and expensive. Food ok, drinks sucked. (how is that possible??) Pool was nice and very clean but music drove us crazy. Same over and over again. Change the music.
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Goguy58 -
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Caribe Deluxe Princess: Beautiful resort
Great resort with very good and varied food options. But beware what room you get assigned as some rooms are poorly maintained and faulty plumbing system could cause some very unpleasant surprise (flooding of room).
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Samsmith -
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Occidental Caribe: Beautiful grounds, but service lacks
My wife and I recently stayed at Barcelo Punta Cana. The grounds are beautiful and well maintained and the beach is amazing; the only flaw was the accommodations and service, or better lack thereof!
• Water Leak above our sink – We had a slow water leak above our bathroom sink which turned into a large downpour half way into our stay. We told the front desk mid-way into our stay when it got really bad. We notified the front desk at 9:00am. We returned at the end of the day to find they did n[... read more]ot inspect our room, and water was still leaking!! When we went to the front desk again, the employee said to us “why didn’t you come back in the afternoon if it was not fixed?!†…I told him “I came at 9:00am!! You had a whole day to fix it and it’s my vacation!â€
• Housekeeping – Day 1 we tipped $2 and received only one set of towels, when we are two people staying in the room! Day 2 we did not tip and received only ONE hand towel, no bath towels or face towels at all, nor did we receive new bottled water and pop! Day 3 we tipped $5 and received two sets of all towels!! You should NOT have to tip to receive the basic amenities! We spoke to many others on the resort who also experienced the same problems with housekeeping.
• Towel Hut – Employees question you if you attempt to get more than one towel per day. I went to switch our towels around 4:00pm because they were wet and the employee at the towel hut said "you were just here 1 hour ago – you are only allowed one towel per day, hotel rule!" I said “excuse me? If towel is wet, I'm allowed to switch it as many times as I want!!â€
• Showers – The showers in our rooms had sporadic water pressure and cold water.
• Toilets – Half of the toilets around the resort do not flush well. A poolside washroom overflowed with dirty water about 1-inch deep one day!
• Beach chairs –We were up and at the pool/beach by 8:30/9:00am and many of the good spots were gone already! And the best part, those people did not show up many times until after lunch!
• Rooms – rooms are old and should be renovated
• Pasta station – the pasta station at the buffet needs more than one person to run it. We waited for 45 minutes to get pasta, because the poor guy was cooking AND washing his own plates on his own!!
• Burger hut – the burger hut near the pool NEVER replenished the French Fries during peak lunch time hours. We would wait in line for burgers and hot dogs, only to find out the fries were finished when it was our turn! Cook for your anticipated crowds.
• Drinks – Various times the pool side bars ran out of pina colada mix. The speciality restaurants did not have rum during peak dinner hours.
• Drinks – The servers will ask you what you want to drink …but NEVER bring it to you! Why ask if you aren’t going to follow through?! This happened MULTIPLE times.
• Internet – Internet is lousy and expensive! Not even free wifi in the lobby.
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John brenda -
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Bahia Principe Escape Bouganville: Awesome Trip
Stayed March 20-27
The service at this resort was excellent... the manager Manuela was out greeting the guests as well everyday.
Rooms are exactly as pictured, clean and everything worked great.
Animation Team did a great job to make sure you are having fun .... JoseG, Manuel and Francisco will keep you smiling.
We spent most of our time at the pool and the staff at the pool bar were great... Eduardo,Jasmine and Nestor will make sure you cup is always full....
This resort is very quiet and [... read more]relaxing... the lobby bar at night is a great place to sit and enjoy a drink at night.... the staff there always have a smile... Ramon, Catarin, and Yahaira will look after you like no other.
We ate at 3 a la cart's and they were great... the Grill, Japanese, and Italian....the rest of the time was at the buffets.
The beach is great, the water is murky, however lots of people swimming in it.
We really enjoyed the resort and our time there, we would recommend this resort to anyone.
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Coco loco33 -
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The Eurostars Grand Cayacoa: Awesome Vacation
This is a beautiful resort. This was the first trip my kids went on, they are 19 and 21 and they had a blast. The staff was great especially the entertainment crew by the pool! The food was amazing, the resort was very clean and AMAZING scenery!! Overall .. An amazing week!!,
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JOHN58 -
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Ocean Blue and Sand: GREAT RESORT
Met most of our expectations. Made for a memorable vacation.A real paradise Most of the staff second to none . Can,t say enough about this property.Would return again without a doubt.Great place to have a relaxing time.
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Denise47 -
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VH Gran Ventana Beach Resort: GH Ventara
Very clean and friendly staff. We had a problem with our room but they were very quick to give us another room. Food was very good. A la cart portion were small but delicious. Would have liked to have seen more Pilates and yoga classes.
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Momma bear -
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Royalton Splash Punta Cana: Good for families with young kids
Overall a decent hotel with good amenities. Our room (building 6) was less than adequate with black mold in the bathroom and grime on the floors. It could use a renovation.
The pools and waterslides were in great condition and pool service was excellent. The only issue with the pools were that guests were allowed to reserve pool chairs for multiple hours without use. This resulted in unused pool chairs and guests looking for spots.
The guest services were questionable. We were locked out of ro[... read more]om for a few hours due to a faulty door lock. We also had to call multiple times for a crib upon arrival and waited several hours before one showed up. (Note: the crib mattress is a folded up blanket with a sheet on it).
Restaraunts were good, buffet was OK and I would not recommend room service.
We just spent 1 week here. Our room was super clean and beautiful. It was very spacious. The food was good and there was lots of selection. My 10 year old loved it. The staff was very helpful and friendly. We have no complaints.
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Jojo65 -
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Wyndham Alltra Punta Cana: Excellent resort
Love the grounds and pool. Nice beach few rocks. Rooms clean but bathrooms could do with a bit of updating.
The entertainment crew especially Ramon and James were terrific. We would go back again soon
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Heybuddy -
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Bahia Principe Explore La Romana: Subpar Resort
Very poor staff, bad food and bad drinks. Had lots of problem with our room. Food was so bad I actually lost weight. Same meals everyday. Near impossible to get a drink with lazy staff they refuse to help even without line ups. Nobody could speak a word of English. Very rude staff. Wouldn't go back.