Krystal Grand Puerto Vallarta: Meh

The beach was good. Be careful if there are big waves. The pool was ok but we are ocean goers. The service on the beach was very good “thank you Willian”. There is only the lobby bar after 8:00 pm and the entertainment is in the lobby. The buffet was good and had lots of selections. The al a carts were varied, both types and quality of food preparation. The Mexican was excellent of course. The Italian was ok. The French was awful and the chefs there should be ashamed. We didn’t get to the seafo [... read more]od. Check in was good, and the room was large and comfortable. There is construction next door and we knew that so no bid deal. Overall we were satisfied with our week stay but would probably stay elsewhere when we return to PV.

Riu Latino: Clean, modern, great value!

Located on a picturesque beach in the Costa Mujeres area, this resort is clean, modern, and it offers many activities. They had a lot of variety of food offered at several restaurants. They had several pools to choose from. They had many lounge chairs available. Great value for the money!

Barcelo Maya Palace: Great resort

Great property, something for everyone. Very clean, great food options, both alacarte and buffet. Beach ok snorkeling, some sections rocky, good friendly service. Average all inclusive entertainment. Transfers good

Riu Palace Costa Mujeres: Good and relaxing resort

Very clean all around (4.75) Food was ok (4) Beach it's beautiful (4.2) Steak restaurant (3.5) Japanese (3.5) Drinks, bar service and beach service (4.5) Food by the pool (4) Buffet (4) Entertainment (4) Cappuccino and bar area (4.25) I enjoyed my stayed but I will never go back . It's definitely a 4 stars resort at best

Margaritaville Island Reserve Riviera Cancun: Pros & Cons

Martine Reid No beach but an abundance of beautiful pools. The only con: one worth noting-is the lack of a diversified menu. There were several restaurants, but the selection was limited. The food wasn’t bad, except for the Italian food. The pros are many: Excellent staff, exceptionally clean and modern rooms. If food is not your prime concern, this is a worthwhile space.

Barcelo Maya Palace: Amazing Resort

This is the 2nd time we came to this resort. The experience was even better. Love the resort! Food at a la cart restaurant was amazing, lots of activities you can do in the resort, beach was beautiful and you can swim with sea turtles!

Riu Palace Costa Mujeres: Amazing resort

We loved everything about this resort. We will recommend for everyone because clean resort with very friendly staff and great variety everyday at the buffet,the room always clean and well maintained ,we did enjoy the Japanese restaurant

Bahia Principe Explore Akumal: Mediocre resort

This resort was not a 4.5 star resort. A major part of the resort is under renovation and you mainly have to rely on the trolleys to get around the resort. The rooms are dated but are clean and the staff is nice and tries to resolve issues when they arise. The dinner buffet food and nighttime entertainment are subpar. The breakfast and lunch buffet were good. It was nice to be able to go to the other Bahía resorts and a la carte restaurants. The food at the a la carte restaurants was great. Howe [... read more]ver, the availability at the a la carte restaurants was limited and we were unable to book any for almost half of our stay. The steps in the pools are slippery and there is no traction to prevent slips. The beach is rocky and not as nice as other beaches in Mexico.

Riu Palace Cabo San Lucas: Top notch Hotel

Hotel was amazing! Clean, large and luxurious. So many great food options. Family loved the fun water slides Staff were so friendly and service couldn't be better. Just couldn't swim in the ocean because of the dangerous undertow but the hotel made up for it with everything else. Thanks to Margaret from Hamilton for her help to recommend and help book this hotel for myself and my family. We had a great experience!

Grand Palladium Riviera Resort And Spa: Mike N

Grand Palladium is a great resort. The rooms are clean and food is great. I had a wonderful time of my life while at this resort. I will highly recommend it to any one who wants to visit Mexico !! The people are very friendly and always ready to assist you when help is needed.

Blue Bay Grand Esmeralda: Blue Bay

Overall our stay was amazing could’ve been better. The staff the cleaning people were amazing but the people at the front desk need a little bit more communication I know how to deal with the customers. The beach restaurant was amazing. The bar at the beach was amazing.

Viva Maya by Wyndham: Staff were amazing

Food was excellent. Good vibe and good atmosphere. I had so much tequila and the La carte dinners were good. The front desk could be more friendly. But overall we had amazing vacation at Viva Maya. There was a lot of sea weed when we went but is it expected at this time of the yrar

Barcelo Maya Caribe: Lovely vacation and resort

We stayed (Mom, Dad and 10yr old) at the Barcelo Maya Grand Caribe last week and had a fantastic time.While we encountered a few annoyances, overall the stay was fantastic and we woud definitely recommend this resort. The grounds are beautiful, lush and well maintained. The ameneties are bountiful, the beach and ocean are lovely, the food is really good and the staff overall are super friendly and responsive. Coming from Canada, in summer, we did not bring closed toe shoes. Sandals ll the  [... read more]way! This proved to be an issue because although the gym is huge, well appointed, the staff would not let me train on a matt with weights or a kettle bell without closed shoes. They let my hsband do so and their sign only says closed toe shoes recommended, but I was spoken to slightly rudely and dismissed. Dissapointing. Shoes were also an issue at the restaurants (other than buffet). We were told that men must wear closed toe shoes (but not women), and were turned away at 2 out of 4 reservations. We were obviously annoyed because people wearing shorts, t-shirts, crocks and what looked like pyjama pants were allowed in. We asked why and were given no reason, just shrugs. Boo. Our toilet kept blocking and our shower was super slow to drain, leaving us in several inches of water by the end of a shower. We contacted the front desk that told us the issue woud be resolved soon. The toilet issue was fixed a few hours later but the shower never got better. Oh well. Staff did gift us free passes to the water slides/surfing wave, which was nice.We had a great day there. Do note that many amenities carry extra charges, but that is totally undertandable. Utimately, attitude is everything and there were many more positives than negatives, so we were happy in the beautiful Mexican sun and sleeping in super comfy beds.

Royalton Splash Riviera Cancun: 10/10 holiday

Grounds are amazing. Tons of activities for kids. The rooms are beautiful and well appointed. The food was excellent all week with great variety. Zen Teppanyaki and MA Maison were our favorites. The gym and free fitness classes are super. I lived sunrise yoga. You can take out kayaks, paddle boards and hobie cats. The staff are friendly and the service is excellent. I highly recommend Royalton Splash.

Moon Palace Cancun: Sunrise rooms ol

Dinning good but sunrise rooms stink they need to clean rooms properly and renovate them dining very good location very good don’t go to presentations waste of time transport very good wide variety of restaurants

Hyatt Zilara Riviera Maya: A super resort.

This is the 3rd time that we have stayed at Zilara and from the moment we checked in through to our checkout, everything was excellent. The staff are universally very good. The wide open lobby opening to the bar is tastefully furnished, as are all of the rooms. We had an ocean view suite which overlooked all of the spacious pool area. The buffet is always open for breakfast and selected evenings. Lola cafe located outside the main building is open for lunch and dinner most days. The Grille is a [... read more]lso open most days for dinner. Tempest, the Asian restaurant is in the lower level and has an hibachi and a sushi bar in addition to its menu. The food at all of the restaurants is very good. The expansive beach area has many palapas and chairs. Great effort is taken daily to keep the Sargassum under control.

Paradisus La Perla Adults Only Riviera Maya: It's a beautiful resort but there's not much to do

My husband and I recently stayed at Paradisus La Perla, an adults-only, all-inclusive resort in Riviera Maya, Mexico. The resort is also dog-friendly, which was a fun surprise. This was our second trip to Mexico and our sixth time at an all-inclusive resort. While we enjoyed spending time together and appreciated certain aspects of the property, we left a little disappointed. The resort felt quieter than expected, with very few active activities taking place and noticeably low guest numbers.  [... read more]Adults-Only Meets Family-Friendly La Perla shares its property with the family-oriented Paradisus section. Guests staying on the family side do not have access to the adults-only restaurants, but as La Perla guests, we could move freely between both areas. Staff & Service The staff were a highlight of our stay. They were warm, welcoming, and able to communicate well in English. We never felt pressured to tip, although gratuities were appreciated. Service was efficient and detail-oriented. One of the little touches we loved was the wristband room key which was so much easier than carrying a key card or fob. Melia App We used it mainly to check activity schedules and restaurant information. Each restaurant also provided physical menus, which we often preferred. Our Room – Junior Suite with Pool/Nature View Our junior suite was spacious, spotless, and well-maintained. The air conditioning worked perfectly, water pressure was excellent, and all amenities were in good shape. The bathroom setup was impressive: • Two rainfall showers • Two additional shower heads • Double sinks • A two-person bathtub • A jacuzzi on the balcony The only drawback was the ongoing construction. We could hear drilling, hammering, and furniture being moved, and at times even smell fresh paint. We counted about 36–40 rooms being renovated during our stay. Animals If you love animals, this resort won’t disappoint. We spotted cats, raccoons, and coatis roaming the property daily. We enjoyed seeing them, but they weren’t shy at all, one coati even tried to tear into a guest’s bag left on a beach chair! The Beach The beach had some seaweed, and the water was slightly murky, though the staff worked hard to clear it. We didn’t swim much in the ocean but did take walks along the shore. From the beach, you can see parts of Playa del Carmen and marine docks bordering the property. Activities The activities schedule looked fantastic: water and beach volleyball, foam parties, soccer, yoga, dance lessons, guacamole-making, mixology, spin classes, HIIT, TRX, and more. Unfortunately, participation was very low. Most guests preferred relaxing at the pool bar. We waited for a spin class that never happened because the instructor didn’t show up, and later, beach volleyball was also a no-go. We mentioned this to the activities manager and expressed surprise, since staff usually lead activities even if no guests join. Toward the end of the week, we did notice staff trying harder to engage guests, but participation remained minimal. Pools The main pool connects to the swim-up suites. The water was warm, though we did notice more dead bugs in the swim-up sections. Gym The gym at La Perla is the largest we’ve seen at any resort. It was well-equipped with treadmills, ellipticals, free weights, weight machines, stationary bikes, yoga mats, and even boxing bags. It also had a spin studio, restrooms, towels, Lysol wipes, fresh fruit, and bottled water available. Dining Experiences We tried eight restaurants during our stay: • Naos – International buffet • Capella – Italian • Cielo – Mexican • Blue Agave – Mexican • Flora – Fusion • Tokimeku – Asian • Lemon Fish – Fusion • Fahrenheit – Poolside lunch Reservations (required for most restaurants except Naos and Fahrenheit) were made through the desk outside the lobby. The buffet at Naos was decent, though variety was limited. Among the à la carte restaurants, here’s how we ranked them based on wait time, service, food quality, and presentation: 1. Cielo > 2. Blue Agave > 3. Capella > 4. Lemon Fish > 5. Flora > 6. Tokimeku Drinks & Bars Bars across the resort were fairly similar in terms of selection. Our favorite was Toji, near Tokimeku, where the bartenders took time to craft fun, personalized drinks instead of just pouring the basics. Exclusive Clubs • The Reserve Club – An upgrade option for a more upscale experience at La Perla. • The Circle Club – A membership program with the Melia group. Coffee & Snacks The Nespresso Coffee Corner was a pleasant surprise, offering specialty coffee, pastries, donuts, cookies, cakes, and sandwiches. Lobby Vibes The lobby was grand and spacious, filled with comfortable couches and beds for lounging or waiting for the shuttle. It was air-conditioned and smelled wonderfully of lemongrass. Notes & Tips 1. We were extra careful with drinking water. The resort provided unlimited bottled water, but it was tricky to completely avoid ice or produce possibly rinsed in tap water. We took Dukoral before the trip and had no stomach issues. 2. There is no tennis court on the property. Final Thoughts Paradisus La Perla has many great features: friendly staff, spacious rooms, a fantastic gym, and some standout restaurants. However, the lack of energy around activities and the ongoing construction made the experience less vibrant than we hoped. Still, we enjoyed the time together and made the most of our week in Riviera Maya.

Planet Hollywood Cancun by Royalton: Hotel review

The hotel was really nice. Very frustrated that everything has to be completed on APP. The staff was very unhelpful. When you asked at the counter to change something they always referred you to the APP. I had emailed the hotel 5 days before leaving regarding two rooms and I heard back from the morning of our ✈️. Very frustrating as I wasted a morning trying to get rooms moved! Food was good and buffet was spectacular. Beach needs work and was constantly a smell in our room. Had the fan on fu [... read more]ll with doors open to get the smell out of our room. Again asked about this at the front desk and never had anybody come check our room. Paid a ton of money for this trip - would think twice about going back to Planet Hollywood!

Fiesta Americana Puerto Vallarta: Fiesta Americana resort

Nice resort with comfortable and clean rooms. Due to the rooms close proximity to the pool and nightly entertainment the rooms can be a bit noisy if you are an early sleeper. The hotel is very close to the beach but I would not recommend this as a beach vacation as the water is very rough and getting in is very difficult due to the rocks washing down from the mountains. As it is now the rainy season the water is also very murky from the mountain run off. Selection of food is very good and tast [... read more]y.

El Dorado Seaside Palms: Very nice resort overall

This is what I found positive about this resort: The grounds are very well maintained, everything has been recently renovated, and is in perfect condition. Customer service is excellent—the staff is very friendly and helpful. The rooms are a bit outdated by design, but they have been recently renovated and are very clean. The linens and towels are fresh, and there are enough beach towels available. Cons: The food selection at the buffets is poor and does not meet the standards of a 5-star h [... read more]otel. Also, the beach had a lot of seaweed and was not cleaned daily. During our 10-day stay, the beach was not cleaned for three days in a row (August 9 to August 12) making it impossible for guests to swim.