Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12023 Reviews)

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Mary25  - 

Verified Purchaser

Ocean Riviera Paradise: Nothing like before.

In 2017 we visited for 2 weeks. I just got back from 2 weeks. It hasn't aged well without regular maintenance. It also has the same buffet every day. Was disappointing and I will not be returning to this resort.

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Smcb  - 

Verified Purchaser

Platinum Yucatan Princess: Beautiful resort

The property was stunning, staff was amazing. Room was very clean and comfy, loved the rainfall shower. The walkout to the pool was a perfect way to start the day. Restaurants were clean, staff friendly and funny, make you feel very welcome. The shows and entertainment were fu n.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Huge Resort

The resort was beautiful, drinks were good, staff was good. Unfortunately it was extremely hot and the pools were warm as well as ocean. So getting relief from heat was not easy to find. Rooms Temps were set no lower then 25 for mold issues understandable. Food and drinks were great. Resort is some what of a maze and confusing to find rooms further out. So if you don't like walking alot there is little carts coming through regularly at covered bus stops. Good for touring In amd getting you to th [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Great vacation!

I loved the entire resort! Very beautiful. The one restaurant (blue moon) required men to dress in long pants and dress shoes (we were unaware), so we couldn’t try that restaurant. Coffee place was amazing. The only thing I wasn’t a fan of was the beach. It was maybe 4 feet unless you were “privileged” and you could get some beach. I give the resort a 8/10, just because I wasn’t aware of the privileged sections and the beach. Overall a great trip.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Beautiful and clean resort

My stay on Bahia Principe Grand Coba was wonderful , the rooms were clean and spacious really nice, the grounds are well kept and clean the food was great there were lots of options for those on a vegetarian diet and non vegetarian diet the beach was good I highly recommend wearing a lake shoe to get into the water due to the rocks, once we got into the bathing area the water was excellent!

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Resort currently under renovation

We have visited this resort annually since 2016, minus the covid years. The grand sirenis is currently undergoing a full scale renovation. 50% of the resort is currently closed to all guests. This means no courtesy showers or change rooms are available anymore if you have a late flight. They will not offer a courtesy room either.The resort plans to have the first stage of the renovation completed this Fall 2024 in time for the busy season. Once phase 1 is completed phase 2 begins by closing the  [... read more]

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Private  - 

Verified Purchaser

Ocean Maya Royale: We will be back+

We had an amazing vacation at the Ocean Maya Royal. The resort was beautiful, the staff went above and beyond to keep us happy. The food was top notch....the alacarte restaurants were beyond amazing. The only negative thing I have to say is regarding the lack of shade available around the pools. Some of us enjoy the heat and the pools but cannot take too much sun. We had to be at the pool by 7:30 to get a chair with an umbrella. Yes, there were a few umbrellas at chairs but most of them  [... read more]

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Ana27  - 

Verified Purchaser

Barcelo Maya Tropical: Fantastic Vacation

The resort had all we needed: room was clean, beds comfortable. Good entertainment. Beach was so warm. A bit rough but enjoyable. Pool was great too. We enjoyed the double decker bus that goes to all other resorts, overall when going to a la carte restaurants, which BTW where really good ( at least the 4 we tried). Overall a great trip

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Excellent resort

The resort was very clean. We could see empolyees cleaning the areas around the pools. The beach was raked every morning. The deck chairs were put back in place with a table between every two chairs. The grounds crew working on the grass. The busyness of the employees did not inconvenience us in anyway. The hotel rooms were clean.

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: It's okay

Grounds are very safe, lit and walkable, have train transportation, but sometimes have to wait. May is extremely hot. Don Pablo, and tequila both excellent Ala Carter restaurants can try others at coba too! la gourmet is excellent. Drinks are weak, some bartenders better than others. No servers at pool or beach. Only in main bars. Didn't recognize our anniversary until 5th day. Management was very helpful. Said was not on account. Rooms are clean. Housekeeping excellent Buffet was okay, bu [... read more]

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Dyan  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Wonderful Resort!

The food and atmosphere was great! There were so many places to discover, we found a week was too short! The staff work tirelessly to create a perfect holiday. The room on the main floor was very comfortable and kept very clean. We will definitely come back. Thanks for a memorable stay.

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Deb19  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Resort Not Good

The grounds were clean, but a boa snake and another snake was present near our stay which had me terrified after the snakes were captured right away. Our anxiety was high! We paid $500 more for an upgraded room superior with a jacuzzi terrace and the jacuzzi we got to use once as we had to get the service guy to fix it and was not fixed until the last 2 days of our trip, our room was big which was a plus but we were constantly calling for restocking for coffee for morning, bottles of water, crea [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Great location and resort

There are 6 hotels sharing the same beach, but as they are spread out, there's plenty of room on the beach. The food options are plentiful and decent. Premium drinks are included. Great snorkeling location right off the beach and pier. Super large multi pools were also great. Good value for your dollar.

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Great trip!

We just returned from the Ocean Riviera Paradise. We had a great trip and I would return. My big issue is the beach. There really isn’t any. We were able to get seats near the beach but then there were so many rocks it was hard to go into the water. We would walk to the left and use the next beach where I feel the resort had added sand and it would be nice if the Ocean did this as well. The food and drinks were good, but I would have preferred Corona beer. We ate at the Japanese and stea [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Okay

The resort is nice but nothing special. It is in need of updates and repairs to be a true 4.5 / 5 star. Buffets were okay but a la carts were excellent. Service is hit and miss. Housekeeping in the rooms lacked basic sweeping of floors. Pools are nice and large. Beach is nice. Overall a good vacation but don't have high expectations.

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MelGab  - 

Verified Purchaser

Barcelo Maya Tropical: Great Resort

Very clean hotel, everything was well kept at all times! I would recommend this resort to my friends and family, I will for sure go back. The food is delicious , the drinks as well. From service to cleanliness to beach and the spa, I would say 5+++

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Private  - 

Verified Purchaser

TRS Yucatan: Amazing Resort

I absolutely loved Trs yucatan the staff were fantastic food was great and the resort itself was gorgeous My butlers were fantastic very helpful and informative I loved the daily activities at the pool area and the pop team were fun and exciting can’t wait to go back

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Bahia Xian Ka'an = Great value for 5 stars

We stayed at Bahia Xian Ka'an, this gave us the freedom of drinking and eating at all 4 resorts. Zooming around the different properties and beaches, lots of activities to do which made 7 days feel like 14 days. Food was resort food for most but out of all the buffets Xian Kaan was the best.. Our favorite restaurants were not popular and easy to book Ku'uk and Mashua were perfectly fusion. Ku'uk was traditional Mexican but found a way to perfectly fuse different cultural foods without trying t [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Good resort

Overall we found the resort really nice. We stayed at the Maya Beach but preferred the Colonial. It has a bigger kids water park too. In terms of service sometimes the lines were too long at the buffet and the staff didn’t always come to serve us. Also the times are limited to book the a la carte restaurants which was a little frustrating. The food and drink selection was really good overall. Would definitely recommend this place. The beach had sea weed and wasn’t calm. There were a fe [... read more]

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Kimsmith  - 

Verified Purchaser

Allegro Playacar: Friendly Little Resort

The resort itself is small and a bit dated. A/C was cold and worked great. Our smallish room was adequately stocked with amenities. Beautifully located close to the beach for amazing ocean views our room was a bit of an incline to walk up to the nightly buffet/entertainment, it was OK for us having no mobility issues. Entire resort was clean including the grounds, gardens and public spaces. Food was delicious, plentiful and well prepared. We only did 1 a la carte as you had to line up each morni [... read more]

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