Iberostar Origin Daiquiri: Needed TLC resort

We were not happy with our room as it didn't have a king bed as requested and a few amenities in the room were missing. We asked for a new room which we got the next day. It was a much better room! The front staff were very accommodating. We loved the lounges. Loved the beach! Beautiful and clean. Bar service right to our chair on the beach, this was a first for us to experience! One day we even had a fresh coconut carved in front of us with Cuban rum added...awesome. Pool was lovely [... read more]. We didn't like the pool entertainment as it was very loud. Not crazy about the show in the Theatre. (We have attended many theatre shows over the years so we are quite picky!) But we loved the strolling Cuban musical bands in the lounge and the other live theatre installations!!! WOW!! The food was good but not great. Loved the Mexican Restaurant! Experienced some real Cuban culture on the Bus Tour to Moron city, which we loved and thought the price we paid was very, very fair. We had the best tour guide Elisabeth. The resort needs some TCL and some renovations. It probably was a 4 star hotel at one time but we feel it is only a 3 star now. We loved the staff at the Iberostar Dacquiri! the nicest, most gracious people. They made us feel special.

JOIA Paraiso by Iberostar: Always outstanding

After an amazing visit last year we decided to visit the Grand Paraiso again, and somehow it was even better. Drinks are always top shelf. Food delicious, varied and fresh. This year I noticed a grill by the pool almost every day: one day steak, another burgers, another fajitas. It made the poolside even more chill.

Iberostar Selection Holguin: Resort new but lacking alot of food. Complaining to Chef and Manager didn't help.

I complained while at the resort to one of Managers - Elenanis about the horrible food about was told to speak to the Chef - Domingo about the food to see if he could cook something I would like.. I requested a la carte instead and was told that was not possible. The following day I spoke to the Chef and was told he cooked with whatever that was provided. I complained that there was no pizza, fries, cereals, bananas, potatoes and vogurt ? I was told there was a shortage due the embargo. I don't  [... read more]buy that answer, what a waste of money. Luckily for the guests I had asked for French toast and from then on they provided it daily. I do not recommend this resort unless you are on a diet and wish to lose weight. . Both of us were bitten by No see ums bugs and sand fleas. Please avoid this resort.

Hotel Mojito: It's kind of like Cheers.

I may be dating myself with this reference, but this resort is a special place for those that find it special - like the bar, Cheers, in the TV Show, where everyone knows your name. To see so many people return again for another stay at their "Cuban Home" is to appreciate the feel of the resort. This was the second time that we stayed at the Mojito, the first time was six years ago .. and you can see the changes that time and a destructive wind event had upon the grounds and structures. But tha [... read more]t didn't change the essential feel of the place - the food was good, by Cuban standards, the beach is still amazing - and this smaller resort is easily navigated and visually interesting. A couple that we met on the beach summed it up nicely when they said that this is the hidden gem of Cayo Coco ... they're probably right.

Iberostar Waves Tucan: Very good experience

Iberostar Tucan was overall a good experience and we would definitely go back. We were celebrating our 3rd year honeymoon anniversary. There are a few things to note though. The air conditioning in our room wouldn't go below 20 degrees celcius as a setting but never actually went low enough to get to 20 anyways, was a hot sleep. Also we had one of the restaurants in close proximity to our room and the staff were banging things (cleaning out large sinks and such at all hours of the morning,  [... read more]1 am, 5am, etc.) This woke us up a few times and when we tried to call reception they didn't speak any English so it took us going down on the 4th day of our stay to complain before we could get a relatively peaceful nights sleep. Oh and the pillows were waay too stuffed, cranked our neck way too high. We were super impressed with the food quality and service of the staff, they were exceptional. The best part of this resort are the beautiful animals and jungle that it occupies. The monkies and coati's (like cute little mexican racoons) were adorable. Was amazing. The shows were really good too. Another spectacular thing about this place was it's beach, definitely one of the best beaches I have ever been to. We loved that Iberostar is trying to be more Ocean conscious and are using reusable water containers, no straws and such. Cleaning staff were excellent and the pool was just lovely. Waiting staff in the buffets and restaurants were all very professional and made our food experience like a date every time. Other than the sleep quality, this was one of the best resorts we have ever been to.

Hotel Mojito: friendly people, very dated resort

2/3 of resort closed from hurricane damage several years ago...resort consists of a central core restored to a minimum acceptable standard. food okay, service when required was excellent. standard rooms are not well appointed.

Iberostar Origin Playa Alameda: Feb 6

Too many things to list, first AC was cool but didn't draw out the humidity at all, had to iron my clothes. Bathrooms at the beach I wouldn't send a homeless person into, urinals full and spilling over all the time. Wooden walkway to the beach just unsafe to use. No evening lighting, broken or missing bulbs. Food cooked at the beach BBQ was always burned, always!!¡!!!!!!!

Iberostar Origin Laguna Azul: Beautiful Resort

Overall this is a beautiful Resort. We enjoyed our stay and everyone was very friendly. A few recommendation would be to have some sort of food names in the buffet... sometimes I could not figure what I was looking at and just guessed at that it was with regards to meat and fish. Also big issue with getting beach towels exchanged clean one, we ended up going to our Sunwing rep. Jamal who got it resolved for us - Jamel was awesome!! The A La Carte were excellent, loved the Japanese the most!! Rec [... read more]ommend the Relax Suite as it includes the VIP service and rooms were very nice.

Iberostar Waves Quetzal: Great resort with tons of wildlife

I stayed at the Iberostar Quetzal with my friend from Feb 3rd 2020 to Feb 10th 2020. It was our first time in Mexico. The resort itself was very clean, the workers do anamazing job keeping the landscaping very tidy no garbage anywhere. The resort is very ecofriendly and recycles! The rooms had everything needed in an all inclusive resort. We were in room 2843. The balcony looked out to the buffet restaurant and 2 bird cages where 1 of the peacocks would sleep on everynight. There was wild life e [... read more]verywhere. They would mind their own business. I love animals and loved seeing howler monkies, agoutis, coatis, tortoise, iguanas, squirrels, parrots, peacocks, phens, flamingoes and many other birds. There was a jungle you could walk through that was lit up at night and had many Mayan statues and waterfalls. It was the best part of the hotel. Inside our room it had a safe, fridge that they would stock with beer and pop. Kinda wish they would put some juice as I don't drink pop or beer but it wasn't a big deal. The cleaning lady made lovely towel creations everyday. She cleaned and made our beds everyday and gave us fresh towels. The food at the 3 buffets were pretty good. Cozumel, Tulum and Uxmal. Breakfast was always my fave meal! I was expecting more meat and fish/seafood options being an island and its what I am use to but it wasn't too bad. The guacamole was def the best. The chips tasted stale? My friend is a vegetarian and she found some of the foods not labelled properly. Some foods that were labelled cheese quesadia actually had ham in it. We tried 3 a la carte restaurants the Tex Mex (Mexican) the servers were very cautious of my friend being a vegetarian and kept letting us know if there was any meat inthe meals which was nice. The tacos and apps were ok nothing special. Not sure if its the corn used for the tacos that I am not use to but they tasted old to me. Not a fan. We tried the La Gondala (Italian) the apps were very good I ordered the fish pasta which was alright, pasta tasted very doughy. My friend ordered the tortellini in cheese sauce. The menu didn't specify if there was meat inthe tortellini and she didn't ask but there was meat in them so she mentioned it to the server and they brought her the cheese and spinach ravioli instead. She enjoyed them. The Steak house a la Carte was my favourite because I am a meat eater. The apps were good. The meal itself was the best! I ordered the sirloin steak, rare and it came with corn, potatoes and some broccoli. My friend got a vegetarian plate with some stir fried veggies, broccoli, potatoes and corn. She enjoyed her meal. There was soft serve ice cream at the Uxmal but at the outside area which was great but my fave was the vanilla ice cream inside the buffets or at the ice cream shop by the beach. The drinks were good not too strong but I found the bar tenders not as friendly from most places I've visited. They would serve spanish people first and I would try my best and order in spanish but I would be waiting a while for a drink. And I am not a person who tips bar tenders. The waiters around the pool and beach would order drinks for us but sometimes forget to bring them back or take a while and we would be gone before we would get them. I'd rather just get my own drink. The beach was awesome! White sand which the workers cleaned the seaweed every morning. There were not many locals who bothered us. If they did come to us we would just say no thank you and they would move along. The ocean was amazing, clean and not rough at all. Some waves but nothing crazy that you couldn't go in. The only thing I didn't like is we were only allowed to move our beach chairs to the sign which was far from the ocean. But I made sure I didn't leave valuables in my beach bag. The entertainment crew were very friendly. They had some very fun activities and funny shows at night. There were 2 guys who went above and beyond to make our stay enjoyable, Chocolate and Flower. They are great entertainers! We walked to Playacar shopping centre which was a 10 min walk from the resort but it was very safe as it was all tourists and hotels inthe area. They had the best souvenirs and prices for them. We did all of our shopping there as the shops inthe hotel are expensive and double the price. If you can make it out to 5th ave. This is another tourist area which is safe. There are tons of shops and night life. Even went to Walmart. Alcohol at the bars were very cheap as well. In all we had a great time. Beach and the animals were the best part!

Iberostar Origin Daiquiri: Enjoyable Stay

This was our second time at this resort. We were not disappointed. The staff were very friendly and helpful. Our room was clean but the air conditioning only worked at times. The beach was lovely and kept very clean. Overall we were very satisfied and would definitely return.

Iberostar Waves Paraiso del Mar: Absolutely Fabulous Resort

We stayed 9 days at the Del Mar this time. (2nd year in a row to this resort). The staff are ALL amazing. The grounds are immaculate....not one blade of grass out of place. It is so clean because the workers are always on top of everything. The shows were also fantastic. The dancers and singers work so hard to perfect each show. Finally, the food was delicious. Ate at the Japanese a la carte twice. All around good time at this resort

Iberostar Selection Ensenachos: Beautiful resort, mediocre food!

We absolutely loved the grounds of the Iberostar. It truly felt like paradise. The vegetation throughout the resort was truly breath taking! The beaches were incredible and there was a lot of entertainment during the day by the fitness staff. There was stretching, volleyball, a water work out, dancing and more! The food wasnt the best by any means. The lunch served at the beach was by far our favourite. The breakfast, lunch and dinner options were not labeled so it was challenging to decifer wh [... read more]at was in each dish. The options didnt change at all throughout the week for any meals. As for the rooms, they were very well kept and in small little compounds which we loved. It was so quiet! There wasnt much entertainment during the evening. They had a live band maybe every other day in the lobby and a show in the auditorium at 930 every night. Some of the shows were jaw dropping! Other than that, there was no real night life. This is the perfect resort for kicking your feet up and enjoying the beach. We sure did that!

Iberostar Origin Daiquiri: This Resort has it ALL!! Superior Service

Loved! The Staff !!! Each and every staff member went out of their way to ensure our vacation was what we wanted it to be. FOOD was a plenty! 3 cook stations and enough variety that even the pickiest of eaters will be satisfied. They have many sauces, oils and vinegars for salads and to add flavour to your meals along with several dishes of flavoured salts. Entertainment staff fun. Beach is close, clean and aquamarine! Drinks brought to you by amazing service staff. Scuba diving, wind surfing,  [... read more]snorkeling, catamaran volleyball.and more Lots to do if you want or nothing at all and soak up the sun. Sunwing excursions are affordable and fun! Recommend the all in one. Our favourite was the rum snd sugar cane tour. Iberostar Daquiri has scooter rentals for $25 cuc. You can travel the island and leave to go to nearby city of Moran. Rooms are fresh and clean. Onsite shopping for souvenirs or forgotten toiletries. Cigar shop onsite too! with very knowledgeable staff. We went offsite to purchase and found Iberostar Daquiri had the best prices. Highly recommended if this is your first trip or 100th to Cuba. Keep in mind this Cayo doesnt have inhabitants.. resorts only! If you are looking for a trip where you meet locals or check out local restaurants and architecture you will have to rent a car or take an excursion.

Iberostar Waves Paraiso Beach: Great friend and family vacation!

Back from a wonderful vacation as a group of 11. This is the fourth time to this resort and it didn’t disappoint. From the service, lush grounds, pools and beach we all found the resort perfect for our group. The lavish grounds with the flamingos, peacocks, iguanas and cotis as you walk the grounds is the best part as so natural. Another great feature is the shopping centre with the taco stand, coffee cafe and crepes for an afternoon break. The resort has great shuttle service as well to tra [... read more]vel you to and from various points through the resort. Love the Iberostar chain and will be back! Cheers Kelly

Iberostar Waves Punta Cana: Another great stay but also a con alert ...

We are a 60ish couple that have stayed at this resort 7 times in the past 14 years. We have always had a great experience but as with any resort there are pros and cons. The Iberostar Punta Cana is a traditional style resort that is well maintained, everything is clean and the staff are great. The common areas are updated, the rooms are clean with excellent housekeeping but do show signs of age. If you are looking for that trendy brand new feel then this probably isn’t the resort for you bu [... read more]t if you like a well maintained old world Spanish feel then this place is great. Food is above average, never a problem finding appetizing stuff to eat here, never a problem getting a drink either, staff are attentive. The beach is on one of the nicest stretches of Bavaro in my opinion. Lots of sandy area and the surf isn’t as high here as other sections due to the proximity of the reef. You can go for walks in either direction, lots to see and many people doing the same thing, a great way to spend time in the sun. Shows are varied and the enthusiastic animation team do a great job to keep you entertained. This is not a party resort altho there is a disco as part of the complex away from the main accommodation area. At nights the pool area is quiet. Beware tho … Back in the mid 2000’s there used to be timeshare salesmen lining the walkway to the buffet, you had to run that gauntlet every time you went to eat which was tiring to say the least … then for many years all that stopped, clear sailing which was awesome. Well, it has returned, but not in the way you would expect … When you check into the resort you are assigned a concierge who sits with you and gives you information on the resort as well as takes your à la carte reservations. The next day when you pick up you reservation slips and they think they have your confidence they sneak in a request for you to attend a 1.5 hour “presentation” on some kind of deal they have cobbled together involving discounts on the premium services at this and other resorts in the area. Oh, and there is a $100 gift (a useless one) for attending … humm, sounds a lot like a variation of the old timeshare scam to me. When the concierge saw I was less than interested he even tried to guilt us into attending with “oh, will you just do it for me …” how pathetic is that … I abruptly ended our relationship at that point. NOTE TO IBEROSTAR MANAGEMENT … people don’t travel long distances and spend a ton of cash to get hustled on their vacation, you are a chain that I always considered above this kind of conduct … stop it! Bottom line tho is this is a great 4 starish resort with high standards, great food, great staff, great shows, great beach, two thumbs up on all that … just beware of the concierge …

Iberostar Waves Paraiso del Mar: Beautiful Resort

We really enjoyed are stayi Hotel was beautiful lots of things do > We will return next year again Loved it Food was great location was good People were very friendly Staff were friendly . Room were clean and tidy

Iberostar Selection Playa Mita: Would Go Back!

Enjoyed the week. Friendly professional staff in all areas from wait staff, entertainment staff, room staff. Was very impressed with the efforts this resort is making to being environmentally conscious. Looked forward to the dinners as food in each location was excellent. A big shout out to the entertainment staff, their nightly shows were great.

Iberostar Selection Ensenachos: Fantastic time with the family

We really enjoyed our stay at the resort :) the kids(adults) water slides kept us all busy. My daughter 6 years old spent some time at the kids club since they had plenty of activities for example, outings to the ocean, practice for evening play ( they dressed up as animals for the Lion King to join the entertainers on stage) I would definitely return in the future!

Hotel Mojito: Beautiful resort

My sister and I just returned from the resort Feb 13. It was beautiful. Both of us have been to Cuba many times. We cannot say enough about the staff. Chicio(Alexander) at the lobby bar remembered what we liked after one day. The grill guys were marvelous. Tasty omelets and grilled fish. And the pasta bar always great. This was the first Cuban resort that had creme caramel as dessert. My favorite thing was not having to race for chairs at either the beach or the pools. BTW there was an adult o [... read more]nly pool. I was sorry for the staff that they seemed lightly booked but we loved it. The "superior" rooms were well stocked with amenities drinks and beach towels. Look for the churo cart by pool restaurant in the afternoon.

Iberostar Origin Bella Vista Varadero: Beautiful Resort

Amazing resort had lots of fun with my wife, Staff was great and food was very good. Resort was very close to the beach and close to downtown varadero and the entertainment was perfect, will be recommending this hotel to my friends an family