Breathless Punta Cana Resort: Fantastic! We’ll be back.

Best resort yet, of many. All fantastic…from check-in, rooms, grounds, pools, people, entertainment, service. Everything well maintained and clean. Only wished I’d taken more pictures and stayed much longer. We’ll be back.

Riu Republica: Fantastic and party central resort!!!

The facility was awesome with a lot of sun bathing chairs along the beach, there’s different restaurants and pools you can go to and the food is awesome! The service is fantastic, although the bartenders do get very busy sometimes! If you love parties and love having a good time with your buddies, come here!!!

Bahia Principe Explore Legend: Great Resort especially young children

Great rooms very clean friendly staff, always working to keep grounds tidy. Resort is beautiful the only thing I would say is it is more for very young children even the entrainment not too much for the adults coming with very young kids, but if you have kids strollers to about 6 great Vacation. The food is awesome everywhere from the restaurants, buffets, room service beach...Great Food.

Ocean El Faro: Stay Away - Would NOT recommend!!!

Front desk does not share information, we arrived for check in at 3pm and asked when the buffet closes, we were pushed a QR code & told us to look up everything on the app. Buffet closed at 3:30pm. If they had told us we could have had an opportunity to eat after a long flight. My husband contacted guest service twice for a bday celebration (day of & next day), got nothing, no follow up & no apology. Bellboys had no clue which buses/vans came to pick up guests. On departure we called bellboys to [... read more] pick up our luggage an hour before time to meet. When we showed up at requested time/spot to meet for pickup, we stated which airline/flight time we were with & were told to sit down and wait & that the bus was coming for us. 20 minutes later, we approached AirTransat representative to follow up as bellboys weren’t giving us any info. AirTransat staff told us the bus had left 10 minutes ago. The bellboys have a clipboard & checklist for aesthetic but it’s completely useless because how were they that unaware of their surroundings esp after we approached them multiple times in the 20 minute wait and they kept telling us to go sit down and wait. The bellboys eventually told us they’d call us a taxi for $70USD. Not sure if this was a scam or inside job where they’d call one of their friends for an overpriced taxi for the cut of the money but the way they were so dismissive of their mistake & unapologetic shows how little they value their guests. The AirTransat representative was able to call a van which came in about 15 minutes and we did not have to pay extra for it. We had no idea of the theatre showtimes or what performances were being played, again because it wasnt communicated & the onus to navigate the QR code, ask for information that isn’t delivered & try to figure things on our own falls on the guests. We felt harassed by staff who kept running after us asking if we’re interested in a “welcome gift” even after denying it, they did not stop pressuring us or following us as we walked in the resort. Overall the hotel is clean, compact and nicely kept. Buffet staff/room cleaning service staff were very nice however our experience with front desk, guest service, bell boys & the “welcome gift” pushers made this an unfavourable experience. I would recommend AGAINST this hotel.

Lopesan Costa Bavaro Resort Spa and Casino: DISAPPOINTED

Very pleased with the resort clean and friendly. However we booked this resort for the kids water park and it was down the whole week we were there for maintenance. We should of been told that this was going to happen and we could of picked another resort. I am sure that this maintenance work was scheduled as there were a few people working on it, this did not happen overnight!!! We asked the hotel for compensation due to the fact that the water parked was not up and running and they did NOTHIN [... read more]G. They told us to seek compensation from you people. So do you plan on doing anything for us with regards to this. It was very disappointing for the kids!!!

Riu Bambu: Just ok!

Resort was just ok. Old and needs work. The service, drinks and food were not the greatest. Beach was beautiful. Rooms were old and damp. Live entertainment was great, good party resort and you get what you pay for.

Hyatt Vivid Punta Cana: ok resort

The rooms need updating. Beach is small. Food was good. Entertainment during the day was ok. Evening entertainment I have seen better. For what I paid for I would go back. Staff at the Buffet, Pool Bar very friendly.

Ocean Blue and Sand: A1 site and service

Had zero to complain about. Everything from beach to food to cleanliness and the staff were all top notch. I would recommend this for all age groups. Beach was cleaned of weeds, food was always good, buffet was switched daily and the staff were very friendly.

VIK Hotel Arena Blanca: Amazing Resort

All good rooms pools restaurants Beach and staff perfect helpful Amazing DJ team All together everything was good Tracey dealing was very good We need the customer service like ke this highly appreciated for service

Grand Palladium Palace: Not a bad resort ...

Resort was too big for our liking.. first day curtain rod fell on my forehead and nobody fixed it the entire time we were there .... if you want peace stay away from the guys in greenish / turquoise shirts... they lie saying you are all family free spa , free massage etc, but they are on a mission to sell timeshare..... Also for future will never deal with Natasha Spencer..she was horrible to deal with ... so many issues and not a care to respond to emails on a timely manner, sometimes rude  [... read more]and her excuse was have been doing this for a long time.. professionalism goes a long way.. Will never use trip central agents like her again ... same as customer service was rude

Bahia Principe Explore Legend: Perfect resort for little kids

I would give this hotel a 4 out of 5 star. I’ve been to many all inclusive. The grounds were clean and beautiful. We also went for a walk at Bavaro and Grand Punta Cana, equally as beautiful. I didn’t like the fact that this is not really an ocean front, Luxury Esmeralda is right in front of it. You had to take the electric cars which came frequently but still would have preferred to be a “real beach front” Buffet was better on the weekend, same with the entertainment. We tried 3 a la carte, Ma [... read more]iko tepankyaki, Mikado and 2x at Le Gourmet because we loved our shrimp and steak and hubby had the lamb rack. Service was excellent! Overall, we had a memorable vacation. Highly recommend for kids 5 and below.

Ocean Blue and Sand: Great resort

This hotel has everything, food was amazing, the buffet was full of variety for breakfast, lunch and dinner and the quality was 5 star, my compliments to the chefs. The resort has four restaurants, let’s start with the best, The Steakhouse was incredible, variety of cuts was good and prep was on point, Mexican was good but nothing special to mention. I didn’t try the Italian because I’m not a fan of Italian cuisine, unfortunately we couldn’t get a reservation for the Japanese restaurant, not bec [... read more]ause it was full but because the online reservation method didn’t work for us, I can say that the sushi at the buffet was really good. If I had one recommendation to make it would be to standardize and improve your restaurant reservation methods. The resort has this tremendous coffee shop called Mike’s, this place was a God’s send. There was a great variety of pastries and the coffee was delicious. The coffee shop had high back wing chairs and several fans running, it also had a small book case with several books you can borrow, I enjoyed the coffee shop very much. This is not an overwhelmingly large resort, if you want to get your steps in you can and if you don’t there are double golf cart trains which run regularly throughout the resort. The lobby area is big and beautiful, there is a large bar in the middle and a closed off piano bar to the side. There are 2 very large pools adjacent to the beach, all 3 had pool bars and beach bars. I did not have the Prestige package so I can’t comment on it. I have one very important comment to make and this is for the hotel staff, I was extremely impressed with the professionalism of everyone working for this resort, their knowledge and friendliness was much appreciated, thank you to all of you. All and all I give this resort the highest marks, they made my stay a great experience and I will definitely be going back for more

Bahia Principe Escape Ambar: Quiet

Beautiful renovated rooms. Great swim ups.The restaurants at the Amber were amazing. The beach was perfect. The pool was entertaining. Only complaint is not enough up beat music. Most times the music in the lobby was recorded replayed put me to sleep music. Needs more excitement in the Amber.

Riu Republica: Riu republica tons of fun

Hotel was a very lively and fun atmosphere. We had 6 rooms. All clean and AC worked great. Food was pretty good. Great resort for my bachelor party. Would highly recommend to any group looking to party

Royalton Bavaro Resort and Spa: Great resort

Hotel very clean, food was good. Service was great. Nighttime entertainment could be better. This is the 2nd time being there and would go again. Close to the airport. Everyone is very friendly. Lazy river is amazing for a relaxing day. Resort is perfect for families

Secrets Tides Punta Cana: Beautiful Resort

Our stay at Secrets Tides Punta Cana Resort was an unforgettable experience, worthy of every one of these five stars. From the moment we arrived, we were captivated by the stunning, pristine beach that was perfect for swimming and walking. The friendly, kind staff made us feel at home instantly, providing exceptional service throughout our stay. One of the highlights was the accessibility of food at any hour, thanks to 24-hour room service and a convenient café. The brand-new facilities excee [... read more]ded our expectations; our room was immaculate and beautifully designed, featuring modern conveniences like Bluetooth speakers in the ceiling, his and hers large showers, and easy access to lighting controls from both the entrance and bedside. The entertainment options, including multiple free channels and screen sharing (although not compatible with Apple devices), were top-notch. As preferred members, we enjoyed exclusive access to premium bars, pools, and a private beach area, along with exceptional dining options. Our butler, Jose, was a standout, consistently checking in to see if we needed anything, making reservations for us, and even surprising us with rose petal decorations in our room. His attentive communication throughout the day was perfect for us, though those who prefer more face-to-face interaction should let their butler know their preference. The resort’s attention to detail extended to the cleanliness and condition of all amenities, from the preferred bathrooms with hand towels to the general maintenance of the property. The two-story gym with an available trainer and the spa offering extensive hydrotherapy options and outstanding treatments were impressive. The spa staff went above and beyond to tailor our treatments to help with our sunburn, providing a service that was both thoughtful and effective. Dining at the resort was a delight, with Tierra, the South American fusion restaurant, standing out as our favorite. The food was incredible, and the service impeccable, prompting us to return twice during our week-long stay. While language barriers occasionally caused minor issues, the overall dining experience was excellent. Evenings were spent enjoying the vibrant atmosphere at the Desires bar, where the staff ensured we always had our favorite mojitos in hand. The entertainment, though we often missed the shows due to late dinners, seemed spectacular from what we observed. Housekeeping deserves special mention for their meticulous attention to our room, tidying up and preparing our bed every evening—an extra touch that truly enhanced our stay. The only downside of our trip was the encounter with UBV, which we advise fellow travelers to avoid. The time-consuming presentation and subsequent loss of $600 USD were the only blemishes on an otherwise perfect vacation. Despite this minor hiccup, Secrets Tides Punta Cana Resort delivered an exceptional experience that we are eager to repeat. The combination of beautiful surroundings, outstanding service, and luxurious amenities make this a destination we highly recommend and look forward to visiting again.

Vista Sol Punta Cana: Amazing resort

I didn’t expect to have such a wonderful vacation. Everything was nearly perfect. With this reasonable price and have a very good services, nice beach, beautiful landscap, good foods and many more……. I am very satisfied with this experiences.

Bahia Principe Escape Ambar: Okay Resort

- The grounds are well maintained and look lovely and the public areas were quite good. Unfortunately this resort was promoted to us as a "luxury" hotel. It definitely was not and this was quite disappointing. - The rooms are okay although I had to point out to the housekeeping staff a spot on the bedspread which was obviously not noticed by their staff. It was finally removed and not replaced for the rest of our stay. Other than that, the housekeeping staff was very attentive and provide [... read more]d us with really good service. The rooms again were adequate but not of "luxury" standard. - The dining staff were very welcoming and attentive but the food at the restaurants was lacking variety and pretty much the same fare every day for breakfast, lunch and dinner. A bit disappointing as we had stayed at the Bahai Principe Punta Cana many years ago and the food was fabulous. We had no complaints when we had stayed there many years ago. - The entertainment could be improved as their shows usually lasted 30 minutes and the staff was introduced as a group and not by individual names which would have been nice and more personal. It was noticed that in the pool area the entertainment staff were not interactive with most of the guests and pool activities were not generally announced very loudly to involve most people by the pool. Announcements were mainly in Spanish and a bit of English which was usually missed in translation and hard to hear when any activity was starting. Again the Bahai Principe Punta Canada provided more entertainment and made sure the guests were aware of their activities. Part of this issue is due to everybody using their APP which at times was not accessible when the WiFi system was down. - There was sometimes a language barrier where some of the reception staff and even the staff asking for guest experience feedback could not understand what guests were trying to say. - The Air Transat representative at the resort (Emmanuel) needs to have better customer service with the guests when they require his services. He was a bit rude, not only to us but to other guests (confirmed by others), when trying to find out what options we had when there was the over 6-hour flight delay on May 23rd. He was not helpful at all. Having dealt with other representatives (eg, Sunwing, Air Canada), this was the first time we have ever experienced such poor customer service. - re Value for Money - We would say fair as this resort was promoted a "luxury" hotel and it was not. If we had gone thinking it was just a resort and not a luxury resort, then it would have been good value for the money.

Barcelo Bavaro Palace: Terrible Resort!

This is the absolute worst resort I have ever been to. I did not have running water for 2 days. The staff stole my camera and went through my belongings. I had the do not disturb sign up and they still came into my room while my girlfriend was naked. 90% of the staff are so rude and have the biggest attitude problem. I would not spend my money on this resort. Spend your money wisely, go to Jamaica or Mexico...

Impressive Punta Cana: Okay

They need to work on their check-in process. We were a group of 26 and it took almost 2 hours to check us in. There was inconsistent information shared to us from the person who greeted us at the entrance and the front desk person doing the check-in. Our 90 yr old grandma was given a room so far away from the buffet and lobby. Getting rooms changed etc was a nightmare because again inconsistencies between information from one front desk person to the next. Room cleanliness was okay and food okay [... read more] Room for improvement.