Riu Palace Las Americas: Really satisfied with the hotel resort

The hotel had amazing grounds not too large. Very easy to access all the areas including the three pools. The rooms were clean and quite large and all had balconies. The resort offered fantastic food including restaurants. I was impressed with the buffet. so many options to choose from but above all each and every dish was delicious! I'm very picky eater yet the fresh fish and Variety offered was very impressive. This hotel has amazing service. Each staff member on the resort is kind and helpf [... read more]ul and works very hard to make our stay pleasant. This is my third time at this resort and each and every time I go I am more and more impressed The beach is so comfortable and easy to access from the resort. I'm happy to report that this year they've included umbrellas on the beautiful white sand beach which is a huge bonus Again the service is impeccable and I would like to see more travellers tipping. It's really sad to see that many do not considering the impeccable service

Riu Santa Fe: Incredible time

I have stayed at this hotel several times and it does not disappoint. What a fantastic resort and what fantastic food. Thanks so much. The rooms were spectacular and the views were incredible. The staff worked very hard and were very friendly for the entire stay.

Akumal Bay Beach and Spa Resort: Wonderful Resort

Beautiful room and very friendly staff. Our maid Maria Elena was terrific and did an awesome job. I really enjoyed her towel art and looked forward to what she would create each day. The pools, bars, buffet and the beach were awesome. So were the tasty drinks. We look forward to a return visit (hopefully very soon).

Hyatt Zilara Riviera Maya: Secrets Capri showing its age.

Employees were great. No beach to speak of. Pool tiles were breaking off. people were cutting their feet. Told the manager his answer was I know. All bars close at 11:00 every night. great if you wish to relax bad if you wish to let loose a little. Food was so-so. Oceans restaurant was by far the best. should mention that other guests were saying the food was outstanding so it is a matter of opinion I guess. We found it very salty. Ocean front room on the first floor was good (but we paid [... read more] extra for it so it should be). Resort was very clean.

Selection Riviera Cancun: Lovely resort

Staff very friendly all around a great place to vacation. Food & cocktails where great. Beach walks very enjoyable. Great place to meet people everyone's very friendly. Perfect place for a great getaway

Breathless Cabo San Lucas: Great Location

Cool Hotel in a great location to explore Cabo. When the heaters were on in the pool they were great. The Buffet for Breakfast and Lunch was amazing. Evening Restaurants were good........................................................................................................................................................................................................................................

Bahia Principe Explore Tulum: Great vacation at Grand Bahia Principe Tulum!

Everything was honestly great at the hotel! Every employee was very nice and helpful. The rooms, grounds, pools and beach were amazing. The beach is so close along the whole resort, and everything within this one resort is in walking distance. The only thing that was a bit frustrating was competing with the shuttle service cars on the walk ways. Overall, we would go back in a heart beat and already have recommended this resort to friends and family!

Occidental Costa Cancun: Great vacation

The hotel was very clean. When we arrived it was very beautiful to look at. Then we checked in and the ladies who checked us in was very kind. It was quick to check in. I was there for 7 days and it was great. Great food and staff made my whole trip enjoyable!

Grand Decameron Complex Bucerias Trademark: The Decameron is only 3.5 ***

Dec 3-10 2016 This Hotel was VERY disappointing. There were NO fridges in any of the rooms (the couple we flew with needed to have Medication in a fridge, but nothing was done). So the one bottle of water you got was room temp. There were too many WASPS buzzing around everywhere. I'm allergic. NO service while you are at the pool or beach for drinks. You had to find a bar and stand in line every time you wanted a drink, usually only one bartender. No tissue's anywhere, No alcohol in your rooms, [... read more] no lotions, no King beds, only doubles, no wifi or internet available in your rooms, only in lobby and we had to reboot 3 times in 30 minutes...It was hard for my hubby to get any work done at all..We usually buy a package for him and all is good. The lounge chairs were old plastic ones with no cushions (we had to buy blow ups so we could sit on those chairs for any length of time. We felt they catered to the Mexican families a little too much. Some Evening shows in Spanish only. We have been to a few places like the Palladium and the Grand Sirens on both the Mayan side and P.V. side and they are ranked 4.5 and 5 stars So This one should in no way be ranked that high..It is run down with holes in the curtains and no lights in the rooms also no end tables. No special drinks to speak of, no decent wine, only out of a box even in the restaurants, no little shooter drinks, no pina coladas, no mojitos, no GM, no after dinner drinks. Only one or two people spoke enough english to help us to get to Puerto Vallarta by taxi and where to see some new things. We will never go back to this Complex. Please TripCentral You need to change the Status of this complex on your site. I have trusted your ratings in the past, but this one just doesn't cut it. We are from Alberta, Canada and are between 55 & 60 years old. We hope this will help anyone to decide not to go here.

Margaritaville Island Reserve Riviera Cancun: Great family getaway

We went on this trip with our 18 month old. The resort was small which was really great getting around with a toddler. The supper menu and service was very good. The kids menu was not great but the restaurant was able to make whatever you needed for kids (for us that usually included fish, chicken, rice, peas, avocado ...). Restaurant didn't open until 12 for lunch and did not have a buffet which was challenging for us due to our child's nap time. We used room service quite a bit - the food was  [... read more]good but very inconsistent (something would be missing or different than what we ordered), and sometimes took over 30 minutes to get breakfast. The beach is great - clean, calm and warm water. It was perfect for kids. None of the pools had an extended shallow shelf so that was a bit challenging. We had a 1 bedroom swim out room which was great during nap time, and gave us enough space as a family. The swim out pool was connected to a swim up bar and was heated and extremely warm. All in all, we had a great trip!

The Pyramid Cancun: Great resort !

So many choices for dining, a fabulous beach, and something for everyone in entertainments. The quality of service in the a la carte restaurants is very good. The aerial show (in the main lobby) is excellent - a lot like Cirque de Soleil.

Bahia Principe Explore Coba: Very good resort.

This resort is very well run. We had the good fortune of spending half the time at Sian Ka'an and the other half at Coba. There is a reason why the former is an exclusive resort - smaller resort with more personable service. Coba has a good selection of buffets, pools and restaurants. You have to keep reminding yourself that it is a huge resort with a lot of guests. Our only gripe with all the resorts in the group is that as a non smoker we would find a convenient spot outdoors and within a few  [... read more]minutes there would be someone lighting up a cigarette nearby and their smoke would waft in our direction. This would occur first thing in the morning and continue throughout the day into the evening irrespective of the location. Non smoking outdoor areas would be a great option. Otherwise good value for money. Staff in general were very good.

Dreams Huatulco: Nice place

Generally hotel was good clean and staff are excelent. Generally no waiting for drinks etc Only issue was quality of food, not very good! Overall weather is great, the people are very friendly. Flight with air canada nothing to talk about at least they didnt lose our luggaga

Royalton Riviera Cancun Resort and Spa: Amazing family resort

Everything was amazing from the rooms to the pools and the food! Kids club was well run and they give you a pager for when your child is ready to leave. The only thing is this resort is pretty secluded- taxi to the nearest town is $50 usd each way.

Akumal Bay Beach and Spa Resort: Outstanding resort

This is a nice small resort, but not short on amazing views from all rooms, excellent service and great food. There was nightly bands or entertainment until about 10 or so. If looking for great nightlife this isn't the place for you. If you are looking for relaxing and snorkelling this is perfect.

Riu Vallarta: Great resort

The resort is well kept the grounds are always clean if yiur looking for a older crowd to relax this is the place. FOOD is typical ai food nothing to brag about but you will find something Drinks are cold pop is terrible unless from a bottle

Akumal Bay Beach and Spa Resort: Amazing resort

Everything about this place was A++++. The most beautiful place I have ever been. Food and service was over the top. Although the resort was full we never lined up for anything. Was with a group of 8 family which included a 9yr., 15yr., and 18yr. old. The small individual building pools were the best. Was only at the main pool twice in the week. Fantastic..Fantastic..vacation.

Bahia Principe Explore Coba: Great holiday!!

The only problem we had all week was that our room wasn't ready for us until after 4:00 and we had arrived at the resort at 1:30...long hot wait. The staff was warm inviting and fun, the resort clean and accomodating..had a fabulous vacation over all.

Hyatt Zilara Riviera Maya: Spotless, very nice resort

If you're looking for a small resort, this is it. Immaculately kept inside and outdoors. Entertainment throughout the day and evening is the best we've ever encountered over the last 25+ years of travelling. Pool wait staff was superb. Having said that, the bartenders were somewhat aloof and arrogant...4 different bartenders continuing to clean glasses while you stood waiting for service. We were very disappointed in our room. Although spotless, it was very small. We've been to 4 Secrets R [... read more]esorts and I supposed we expected a king bed junior suite and we received double beds in a tiny room facing the jungle. Could not enjoy our balcony due to insects and Coatis on the table and chairs. 11 days without being able to enjoy our balcony or sit on a sofa in our room was extremely disappointing. Pools were nice however the quiet pool was dirty on the bottom and was missing a lot of tiles. The floating pads are great to lie in, however, there is certainly not anywhere near enough of them. Top of the line liquor was enjoyed and the food was good. Buffet food was excellent as was the Portofino. Steaks at the Seaside Grill were good but half the thickness that we are used to at home. For example I ordered a Filet Mignon and it was about a cm thick whereas at home it would have been an inch. It tasted good, but just not what you would expect from a "Grill". The lobby was very nice, a great place to enjoy a drink before and after dinner. Nice entertainment there as well. The weather was absolutely excellent.

Bahia Principe Explore Coba: Fun for all ages

Very large resort so be prepared for a lot of walking Friendly and accommodating staff. Great family vacation .We traveled in a group of 17 people ranging from 10 yrs old to 57 . There was Something to do for everyone