Excellence Playa Mujeres: Excellence @ Excellence

We spent 7 nights at this amazing resort and would highly recommend it to everyone. The service, food, beach, drinks were all awesome. We had a small problem with our jacuzzi and they needed to work on it for a few hours so they gave us a 1h40 free session at the spa! We will be returning here for sure.

Grand Palladium Colonial: Great Resort

Beautiful well maintained property . Clean comfortable rooms . Lots of different pools including adult pools . Plenty of eating areas with no shortage of good food . This is a large property with shuttles to get you around if walking is not your thing . Located on the Caribean Sea this resort has it all and we will return again soon for our forth visit .

Crown Paradise Golden: Beware of the Up Grade!

We loved everything about the hotel. When getting an up grade we got 2 Queen beds instead of a king bed. With ocean front view we now had a view of the beach cabana. No view of the sunset at all.Woe is me! To me an upgrade would not take away the view of the beach.That big cabana shown to the left of the hotel was our view.

Iberostar Selection Paraiso Lindo: Beautiful resort.

My Husband and I stayed Nov 26-Dec 3. A beautiful time to go, the resort was quieter which was nice. Overall: The resort is fairly large, but beautifully kept. The main lobby has a weird strong scent but is not noticed anywhere else at the resort (You only go in to check in and out.) You are able to take shuttles when needed. There is a shopping centre which has a taco bar, Crepe bar/ ice cream parlour and a burger spot (but did not go there) and a Coffee shop! The pools are beautiful and the  [... read more]beach was nice and well kept by staff. Room: comfortable beds and kept very clean. We stayed in the middle section 53. We liked it, quiet and in the centre of things. The ones closer to the lobby would hear the noise from the night entertainment. (51) Service: Absoultely amazing Family: This is an amazing family resort. They have a great program during the day for the kids to go, and when I seen the group all kids looked happy and were having fun. We went with out our child, and we're not bothered by the children around. Beach: Was well kept, some rocks in the water. From where the chairs are to the water, there is a drop. Then again as you enter the water there is a bit of a drop. Fine as adults, I would be nervous if I had my toddler with me. ( but the winds were high making big strong waves- it settled at the end of our trip) Lots of sun chairs and huts for shade. Your not suppose to save chairs (I seen security taking towels) but most people got away with it. Food: Enjoyed it!! We loved the steak house and the Mexican. Italian not so much- too much fish for my liking on the menu. The buffet was great, always found something i liked. Loved breakfast! Location: Only took 30 min to get to the resort from the airport and we were the first to be dropped off the shuttle. So nice! Tip: When finding the shuttle. Ignore those in the airport. Once outside you will find your carrier (WestJet..)and hotel. You just have to search.

Grand Sunset Princess: Fantastic resort ii

We love the resort the ground are excellent the lobby was great I stayed at the ville suite we have all great thing about this resort I would definitely go back again we Love it I'd like to thank Tina is at trip advisor she was fantastic

Hotel Castillo Huatulco: Great vacation

Hotel Castillo is a small hotel which offers a high level of customer service. The staff are all friendly and most helpful with any request made. Our very clean 4th floor room had good a/c, a flat screen tv, in room safe and plenty of hot water. The food was fresh with a good selection of Mexican dishes complimented with a wide variety of fresh fruit vegetables, breads and desserts. Toast, bacon and cooked to order eggs compliment the tradition Mexican breakfast items. The bartender [... read more]s make very good mixed drinks and they have both Montejo light and dark beer on tap. The beach club is also very clean and offers a good variety of lunch items. The beach bathrooms were always clean and never without soap or toilet paper. The pool is very well maintained and provided loungers both under palapas and on the pool deck. The hotel is centrally located within walking distance to the marina and many stores and restaurants. 5 pesos for the local bus, 7 pesos for a collectivo or 30 pesos for a private taxi into town. The nearby Super Chey offers excellent prices on liquor and wine as well as a vast variety of food and other items. Safety was never a concern while we were in Huatulco. I would highly recommend this hotel for a true Mexican experience, in the Santa Cruz Marina area.

Moon Palace Cancun: Great stay!

The hotel was well maintained and beautiful. The only thing we didn't care for is the size of the resort, we like smaller resorts...not as much walking! The food was great and the rooms were lovely.

Occidental Costa Cancun: Good value

We stayed at the hotel for 7 nights. Overall, we had good time there and were quite happy with the service, food selection, pool condition and entertainment provided at the location. However the second night I realized there were cockroaches in our room. I complained and we were upgraded to a very clean room with a terrace and a nice view over the resort. Our stay was very pleasant since. I think you will get a good value for your money just be careful of the bugs. Check your room before settli [... read more]ng for the night!

Bahia Principe Explore Tulum: Good times!

Hot: Food, Excursions, architecture, cleanness, friendly staff, Not so hot: OK rooms, paid safe, rocky beach, too big had to wait for trollies, far from the airport, Wifi only in the lobby very slow,

Platinum Yucatan Princess: Great resort

This was our first time at the Yucatan Platinum and we enjoyed our stay. It started with a quick and easy reception and the room was fresh and clean. The food was great and the service was five star. The beach is not ideal for swimming but if catching some sun is your thing there are plenty of chairs and having the bar and food right there is very convenient.

Platinum Yucatan Princess: Amazing Resort

When arriving at the Platinum Yucatan Princess All Suites Resorts at 2:00 a.m. due to a 2 hour airplane delay, we were received by the night manager and were given a briefing on the use of the resort and then given our keys to our room. The room was exactly as it is shown on the internet, clean and beautiful along with a bottle of champagne. Our room was in the 5000 block which is very central to all the restaurants, swim up bar and pool, beach, night entertainment and reception area. We did [... read more]n't require reservations to the specialty restaurants but there was a little wait time when we went for dinner. The food in the restaurants were all very good along with the buffet. The beach is very narrow and rocky in places so water shoes are recommended and we found the pool very cold. Over all this was one of the best resorts we have been to, I would recommend the resort to everyone.

Grand Sirenis Riviera Maya: Superior Resort

There was nothing to complain about at this resort. It was kept incredibly clean and every staff member, the grounds crew to the head chef were smiling and helpful. Our concierge people 'Paola' and 'Alex' were especially accommodating. Food and drinks were the best we have ever had and service was second to none. I plan to return for another vacation.

Secrets Huatulco: Unspoiled Beauty! Pictures can't give true beauty of the colors and shapes

Our trip to this colorful place (in many ways) took place November 22 - 29. From beginning to end, this was a most satisfying and impressive vacation. Secrets Huatulco has the recipe right on this one. Leaving Toronto on Sunwing was no hassle, left the airport early and arrived in Huatulco half an hour early. Bus ride to the Customs, baggage claim and related were quick we had a nice bus ride to our hotel in 30 minutes, the guide on the bus told us a lot of about the area and nature, the view [... read more]s were great along the way! Hotel check in was quick and orderly, we were greeted by a nice hostess, drink and a face cloth. In our room, #4122, in less then half an hour, luggage delivered by the bell boy. As the various pictures show, and please note, pictures do not do the whole experience justice, the view alone from the room looking out was a cascade of colors. The room itself was well done, clean, airy, decently air conditioned and equipped as many others have mentioned in reviews earlier. Beds are comfortable and the pillows fat and fluffy, you can request other types of pillows if you wish bay calling downstairs or speaking to your room cleaner. everybody jumped to help in this place. Yes as some have mentioned, there is a touch of wear starting to show in the hotel, our room no exception with a bit of peeling paint on the walk in rain shower ceiling, a loose knob in a panel, and the first morning we were there the safe gave up the ghost, a call brought the technician within a half hour, he ended up replacing the whole thing. Service with a smile. Which brings us to our room cleaner, Alberto, he bent over backwards to make our stay beautiful. The room was made up perfectly everyday, and we would always come back to our room and see it after it was done, nice surprises such as rose petals, roses, and other flowers and colors and decorations placed there. Always a smile on Alberto's face. Indeed the people of this hotel are the root of what really makes it all work, they have genuine energy and color to them, and do treat you like family. The grounds are kept spotless clean, and for the most part, so are the public areas of the hotel, but where the effort could be picked up a bit was in the attention to little details. Dirty windows, lots of fingerprints on elevator stainless steel doors and other fixtures as well as loose screws and edge protectors on walls having pieces fall out of them and laying on the floor are things that add up to the impression, as are soiled looking cushions on the sofas and chairs in the lobby and Sky Bar area. yes, there are many guests around but things like this need to be addressed in this level and cost to stay at hotel to keep ship shape! Getting to know the buildings and grounds and where things were was very easy. No real mazes in the place. To note there are a lot of stairs and sloping pathways amongst the property due to the property being built on the side of a cliff literally. People all managed, hotel people were always around to help too, just felt this should be noteworthy. Personally we loved the grounds, flora of all sorts of colors and shapes were in abundance, and you could see iguanas as well here and there. One gets the feel of unspoiled nature in the place, with one note: Falconers are at hotel almost every day with Harris's Hawks to keep the smaller birds from being an annoyance and possible health concerns away from the outside eating facilities. They do an amazing job, but fear not bird watchers, one can see many birds, other hawks, small vultures soaring in the air from sunrise to sunset over the grounds, and when the 'hired hawks' are not around, the small birds will give a cacophony of colors and sounds! On the subject of flying creatures we noted a surprising absence of flies and other pests around the outside eating facilities, but there are sand fleas down by the beach and there are mosquitos in shady windless spots and of course in the dusk and dawn and night. Bring insect repellent! The beach is a thing of beauty, there is not a huge abundance of palapa shades down there (look to the right when you go down the beach on the right, they are a hidden shade gem the few extras there!) so get down there early if you want shade in that area because the towel game is in full effect, folks come down super early before sunrise to claim spots. Beach drink service was a nice thing to have and this was the case. The ocean can have some pretty strong wave days due to the fact it is the Pacific, and the beach has a very steep drop-off perhaps six or seven feet out. pay attention to the warning flags, they were yellow or red for our whole stay there. The beach itself above the water has a pretty step slope itself and the sand is very coarse. Tender feet may need water shoes. Spotless and maintained is the word for the beaches. To the left of the beach is a more gentle area to swim, and a path, there by a lone and kind of weather beat palm tree, marks the path to an unspoiled and undeveloped beach area where we got some spectacular pictures. The only thing that spoiled the beach experience a bit was some vendors who tried to offer us illicit substances or some dubious destinations in town. A firm NO told them to hit the trail. A few other guests when we mentioned this to said they had this too happen to them. Pretty bold and kind of disgusting. Not the hotel's fault for the beach is federal Mexican property. Just be aware of your surroundings all the time. After all the walking and beach time, one can build up an appetite pretty quickly and Secrets Huatulco will have something for everybody to satisfy the most fussy appetite. The variety of restaurants has been well discussed in this forum, we loved them all. Dress codes are in effect and this was nice to have in the evening, it was nice to dress up to go out to eat. We were just about at the start of high season, so most, but not all places were open to eat on each day, but read on! Breakfast in the Market Cafe was always decent, service and smiles in abundance as well as a huge variety of foods! Smoked salmon, you name it, it was there. Even lactose free milk for your cereal. Omelettes were fantastic. We always went early to avoid crowds for our three daily meals to note. For lunch our favorie was up the hill to the right at Castaways. The views are superb, the food was very good as well. The fish is delectable! Market Cafe is also nice for lunch, again a wide variety of foods. But the views there can't touch those you get at Castaways. We also did lunch at the Barefoot Grill between the two big pools. On one day you can get charcoal cooked fish and meats, on other days you can get a limited in comparison to the other places menu, but still a good one. Pizza of all sorts - seafood, veggie, meat - are cooked in the stone oven at Barefoot Grill in the evenings. Dress code at lunch is more relaxed, obviously as the name suggests, at the Barefoot Grill during lunch for poolside fans who wish not to go and dress up for lunch. Onto supper! We enjoyed the Cin-Cin (Italian) one. The menu there was well thought of, nice salad bar, and the food was Italian enough. The desserts were a real treat! The manager is very nice, he will talk to you, and values input. We did the Bordeaux, which is the French, also very good, but the onion soup was a bit of a letdown. It tasted more like beef broth. Dessert was great! Oceana, also up the hill, beside Castaways, was also dined at, the seafood is very nice there. We also ate at some outdoor grills set up on a couple of nights, and they were also quite good, fish, meat and chicken, and the multitude of sides which included, veggies, breads, and cold meats with the temporary outdoor buffet. candles, soft lights gave a very peaceful aura and energy. Kudos to the many people we saw setting up these things starting in the mid-afternoon! There is one more place to note, it is the Coco Cafe. My partner said the best ever cappuccinos ever tasted were to be had there. This place had nice snacks and had the air of a Starbucks more or less. Matilde was responsible for running this place and what a job she did,. You can get really nice smoothies there, matilde would make me ones with watermelon, lime and chia seeds. To note if you are a vegetarian, there is plenty that will keep you happy in the way of food at Secrets as well. Again, nobody will go hungry! The pool area! A very interesting area, especially the one on the left as you walk from the hotel in the direction of the beach. You have the Marlin/Barracuda bar there, it has a swim-up section included, and can get very noisy in the immediate area as the booze hounds howl louder as the day progresses. It is all in good fun, the suggestion is to stay at the pool on the right if quiet is your thing. The left pool also has at the far left end the activity section. Chess, ping-pong, aerobics, archery and other interesting activities to meet all needs are on that side. Vladimir comes to mind as a most colorful soul of the entertainment crew. Genuinely outgoing, but really all were nice. Guadaloupe was a most sweet soul too, she always made sure we had water or whatever drink we wanted while laying around the pool. Pool service was great overall. Many excursions are available from the hotel. Our Sunwing reps, Muricio and Cathy were there to help us and all any questions we had of facilities and, yes, the excursions. We went on the Emerald Waterfalls tour. That will be in another review, we will call that quite an adventure with our knowledgeable guide ( and great driver) Saul. The door is wide open for what you choose to do outside the hotel, look at the Things To Do While In Huatulco section of TA, and ask your rep while at then hotel. They are all part of the Nexus Tour Group. Weather was hot and some days humid but the sky stayed dry, we had a few clouds one day, but nary a drop of rain, be careful, it is easy to dehydrate after a long flight, so be sure to watch the sun, and drink lots of liquids as needed. 31-36 C was the norm in the day, and 22 C or so at night. Even with all written here I am sure stuff was missed, I know some pictures in my mind of facts was lost as I have been composing here but I will say to answer the big question, would we return to Secrets Huatulco? A resounding YES is the answer, we are sure we will come back next year, it all seemed to balance out here, though the beach was a bit rough but the other things we found here far outweigh that. It is a balance of makes one feel alright in the melding of the senses they feel in a place, and for us. it all came together. better then in other places. The Blau hotel in Varadero, Cuba used to be a benchmark of balance and energy for us, but we feel this place, Secrets in Huatulco, Mexico is a notch above in many aspects except beach comfort. Beauty of the beach is better at Secrets and more wild and natural by far too. Just about counting down for our next discoveries at Secrets in Huatulco. Thank you all for your service and genuine smiles! . A shout out to the folks at Trip Central .Ca who helped us with many questions and concerns. We thank you too so dearly.

Secrets Akumal Riviera Maya: Breathtaking Resort!

From the moment you step out of your travel vehicle there is this amaing theraputic scent that greets you as you walk up to the lobby to check in. The view out to the ocean from the lobby is filled with beautiful pools, lush vegetation and tasteful decorations. The staff was courteous and flexible with the our room choice. We were accompanied to our room with our luggage and our first impression was WOW! Comfortable, clean, and luxurious. The grounds are well kept, clean, with soothing music pl [... read more]ayed throughout by a Bose system. There are ample choices for restaurants and I could not pick a favorite as they were all delicious!! The entertainment staff were friendly and talented. The shows were modern and amazing. We spent our nights playing cards in the rendezvous lounge on the comfortable swing sofas. We absolutely loved our experiences and time at the Secrets. We would go back again and would suggest the same to friends and family.

Secrets Akumal Riviera Maya: Incredible Resort

This resort was one of the best places we have traveled too. The service was a 5 star all the way. The staff is super friendly, the rooms are clean and spacious. The entertainment was excellent with some nights offering vegas style shows. The beach was one of the nicest beaches I have seen, plus you can swim with the turtles right at the beach. The food had a great variety, something for everyone. Room service was amazing, we ordered food at all hours of the day and night. I would highly suggest [... read more] this resort and we will return again next year. :) :) :)

Moon Palace Cancun: Perfect spot for a destination wedding

Moon palace was did an amazing job hosting our friends wedding. The hotel was a great place for families to spend the week and the wedding was well organized with stunning scenery. All the resort staff were extremely friendly and helpful. My husband and I loved our stay!

Paradisus Playa Del Carmen Roulette: Amazing Resote

We were booked into the La Perla side of the hotel (adults only). The hotel and grounds were amazing and always clean. The customer service provided was top notch. Everyone at this hotel was focused on customer service. They did not expect any tips. The bar service was always very fast and the drinks were consistent. The a la cartes had decent food and a good variety. The food at the buffet was okay, but did not seem to compare with the quality of the resort. Our room was spectacular. T [... read more]he bed and the pillows were comfortable and everything in the room was top notch. There were two closets and a set of dresser drawers. A lot of storage. This was probably one of the nicest hotels that we have ever stayed in. The nightly entertainment was a hit and miss. Some of the shows were amazing while others were so so. They did have live bands playing at the different bars on different nights and most were good. They had a Casino night in the Red Lounge one night and that was fun. The beach was nice. Some spots were very rocky. Overall I would definitely recommend this hotel. I would go back in a heartbeat

Iberostar Selection Paraiso Lindo: amazing resort

beautiful presentation, grounds wonderful, rooms have no view of the ocean but there is so much to see out of your window no matter where in the resort you are, great food and staff very helpful! No hot tubs in the whole complex only jetted cold not appealing water..not so great about directions throughout the resort.

Wyndham Alltra Playa del Carmen: 12th time, alway's amazing.

The resort is spotless, the food is excellent, the service is second to none. Many of the same people are still there from our first visit. Meet many friend's that also have been returning for year's.

Bahia Principe Explore Tulum: Amazing Time

Loved the weather, food, hotel, restaurants and tours. Would definitely return. We went on a tour to Xelha. My wife had never snokelled before and she loved it. That was a highlight. Lazy river, zip-lining and a cave.