Barcelo Maya Tropical: Great Vacation in Mexico!

We stayed at Barcelo Maya - tropical with 12 friends for a week and had a wonderful vacation. The resort was clean, food was good, staff were helpful and friendly. We had wonderful service at the a la carte restaurants and buffets alike. We mostly stayed around the pool as it was windy for the first few days but we did get out for a couple of days to swim with turtles. I would absolutely stay here again! Thumbs up!

Barcelo Maya Caribe: Not a 4+ star resort

The lobby, grounds and amenities are great. The rooms are not- they are dated and in need of repair. They also aren’t cleaned properly. We arrived and our first room for tub had a chunk missing, pink mold and the shower tiles looked dirty. There were tiny little bugs crawling on the vanity and it was all dusty. We went down to the front desk and were offered a tour of a different room. It was essentially the same but a little less dirty. We were not happy and it set the tone for the rest o [... read more]f our stay. Food was ok- lunch buffets were not refreshed so unless you got there early there wasn’t much selection and freshness Beach was beautiful- a little rocky but lovely none the less and minimal seaweed.

Ocean Coral and Turquesa: Wonderful Resort

The Ocean Coral and Turquesa exceeded all my expectations! The grounds are gorgeous, great pools and have every amenity you’d need or want, including a bowling alley! We were there as a family and kids were beyond happy there. The rooms were lovely and kept spotless. Food was great and lots of choices. Most of all, we appreciated the amazingly kind and friendly staff. They were the best!

Blue Bay Grand Esmeralda: A 3 stars place with 5 stars employees

The resort property needs some TLC. The pool near the beach was not well maintained. But the employees are caring and very welcoming. If service is important to you, that’s the place. Provided red wine was undrinkable so we ordered red wine a la carte. Mixed drinks were good most of the time.

Blue Bay Grand Esmeralda: Not great

Rooms not good Mosquitos in room had to asked to be moved Air conditioning not great Not near enough beach or Pool chairs Beach worse one I seen and we travel quite a bit Restaurants not open certain nights Italian restaurant horrible

Platinum Yucatan Princess: Beautiful!! NO pool/beach Servers

Was really impressed when we arrived. Lobby was great, check in was great. Room is great. My only negative review is that there are no pool servers or beach servers. Not one during our one week stay. You have to either be in the pool and go to the swim up bar or get out of the pool and walk to the bar side. The beach is the same. No servers. You have to walk to the Beach cafe bar area. I have been to mexico almost 10 times and never stayed at a resort where you have to get your own drinks. This  [... read more]is the first time. I mean I am in no fact lazy, just never seen it before.

Barcelo Maya Beach Resort: Gone Downhill

This is my second time to this resort and I was so excited to return after having such an amazing time 4 years ago. I am extremely disappointed with this resort now. The service was terrible, most mornings my partner and I would eat a full breakfast before any server even offered us water. Bartenders are swim up bars were very slow and most wait times were around 10 min for a drink. The staff consistently seemed like we were bothering them. Heavily tipping did nothing, we were still Ignored most [... read more] of the time. We also had to beg to have our room cleaned. We stayed for 7 days and only had our room cleaned twice even though we put the “clean” sign on the door and left tips every day. I am very sad to say that I will not be returning

Selection Riviera Cancun: Best resort!

This was the best resort I've ever been to! Such professional staff and very well taking care of area/pool/rooms/restaurants. Highly recommend this place for ur next vacation with or without your kids. Lots of food selections for breakfast lunch and dinner! Room service was usually under an hour wait for delivery at anytime of day/night. The restaurants were mostly free food except a few. 10 outta 10 rating and will be coming back forsure

Barcelo Maya Beach Resort: Dated

At first glance... the lobby is beautiful, grounds are very well maintained. Staff are great , friendly and some what accommodating. And by somewhat... for an " all inclusive " we were hard pressed to get diet pop and water in our rooms- some requested were not even filled with 2 calls made. And when we did get pop ... and when we did get pop it was 2 at a time. Buffet good was ok at best. Al la carts... the best one was Tokyo! Building Coba - the room we stayed in was dated - make up mirr [... read more]or was held on by band aids, curtains had mold spots. Pools were great-bar staff were good at making drinks - but not very friendly. Overall- beautiful grounds and somewhat friendly staff. Would I go back.... no

Barcelo Maya Beach Resort: Not worth the money

We booked with a group for a wedding and weren't in the same building as the other 40 guests. Lots of members of our group had room issues. Staff were not friendly at all, food was nothing to write home about. Many members of our group ended up with bad GI issues while on the resort. I have never been to a resort where there were lines of people waiting to be served at the bar. The pool bar was the worst many people got out of the pool to get their drinks. Premium status meant nothing you were i [... read more]gnored just the same. Entertainment was nonexistent, no music in the pools or activities many people brought their own speakers to listen to music. I do NOT recommend this hotel for the money go to Jamaica where you will enjoy everything about your trip.

Barcelo Maya Tropical: AirTrans At/Barcelo

Not sure how much more I can say about how wonderful AirTrans At and the Barcelos are, both are incredibly professional and so helpful. Barcelos are a wonderful resort and the people are wonderful, can't say enough good things about them and believe me you get your money's worth. And then of course there is Wendy Harrington our trip central rep the best of the best.....

Barcelo Maya Tropical: AMAZING!

this is my 2nd time at the Barcello Maya - i thik this is the best resort ever. Super clean, the beach amazing, food and drink excellent. Serve also excellent. i recommend this resort to anyone. I will be going again, just looking out for a sale.

Barcelo Maya Beach Resort: Amazing resort

The grounds, public areas and pools are just fine. Food was always fresh and there were plenty of choices from seafood and different kinds of meat and salads to vegetarian options. The buffet restaurant was always clean and the waiters and waitresses were always kind and attentive. The hotel was always clean as well as the room. Noseless AC was also a good addition. The only my concern is, but it was very important to me, that during 4 nights some guests who lived close to my room were very nois [... read more]y after midnight and 3 or 4 times on different nights I had to call to the front desk and ask to send the security to calm those guests down. Yes,the security were coming quickly and the noise was stopped for some time but after a couple of hours those guys were starting to shout and yell again. So,as a result my 3 nights were just sleepless. But thanks to the young man Jesus by name who work at the front desk of Barceló Maya who helped me to change my room and the hotel and the rest of my vacation was just fine. I am very grateful to him for his exceptional support and kindness. To my opinion he is the best. I really will be glad to see him again when I come for my next vacation.

Dreams Jade Resort and Spa: Excellent

We had an excellent time at dreams jade. Serving staff were very attentive and the quality of food at the restaurants was very high. We enjoyed Spice and the Italian restaurant, Miguel who works at Spice made the teppanyaki table a fun experience. The entertainment staff work very hard and really improved our vacation experience, I’d like to mention Saul and Angel for the great work they do to engage with guests at the resort.

Barcelo Maya Colonial: Amazing Resort

My husband and I had a marvellous time at the Barceló Colonial. The staff were very friendly and accommodating. The nightly entertainment at the theatre was very good. We would certainly recommend it to our friends. We would certainly revisit.

Barcelo Maya Tropical: Family Oriented Resort with Beautiful Beach

We enjoyed our time at the Barcelo Maya Tropical. We were blessed with amazing weather and the beaches were clean with crystal clear water and white sand (end of April). We have travelled to Mexico several times and in recent years have been very disappointed with the seaweed - fantastic to not experience this on our holiday. The Barcelo is a large and well appointed resort. We loved the architexture and abundance of public spaces to relax. A few areas needing improvement include the food - whil [... read more]e we were able to find options, the overall quality was not as good as many other resorts we have been to. Public restrooms were often not equiped and properly cleaned - this was really suprising. Rooms are opened with key cards that often stop working - front desk staff are quite dismissive and not helpful. The staff in all other areas are kind and helpful. Beautiful walking paths and landcaping throughout the resort. We would definitely consider comimg back with grandchildren as there were so many activities for children to have fun.

Ocean Coral and Turquesa: Amazing Resort

We had great time , room always clean ,, food was great service was excellent , beach was beautiful, shows amazing love it all ,, overall service was excellent and friendly people in all areas from buffet breakfast, to lunch , to beach area , Hamburger area, fries and beer,,,dinner restaurant,, outside shows and lobby shows was beautiful , thank you very much . Already recommended to family , and friends,, Please don’t mention my full name or email address

Ocean Coral and Turquesa: Amazing Resort

We had great time , room clean ,, food was great service was excellent , beach was beautiful, shows amazing love all ,, overall service was excellent and friendly people in all areas from buffet breakfast, to lunch , to beach area , Hamburger area and fries ? and beer,,,dinner restaurant,, outside shows and lobby shows was beautiful , thank you very much . Already recommended to family and friends,,

Barcelo Maya Beach Resort: Terrible

Hi Nicole thanks for your service it worked well at the airports and arriving at the resort and leaving. Not impressed with resort it was spread out too much a lot of walking just too big. Rooms are falling apart air conditioning hardly worked patio door would hardly open bathrooms was falling apart. Not impressed. They charged us 120$us for sunscreen deodorant and 2 toothbrushes a total ripoff. Not impressed wouldn’t go back. I would definitely use you as a travel agent. Thanks Doug Moore

Royalton Hideaway Riviera Cancun: Beautiful Resort!

Overall the resort was amazing. The people were very welcoming and professional. The food and multiple in house services were great. Downside: I booked a room in the adult only section of the Hotel (paid extra for this feature), but had young children across the hall and as close as two rooms down from our room. We were told that it was the correct section, but we were also told that some rooms had to be reassigned because of renovations. Paid extra for an ocean view, but was in a courty [... read more]ard view. Saw nothing but a pool under renovation and the back of other rooms which were under renovations as well. Would have been nice to be informed about the “Diamond Club” option. Unless you were registered at the resort under the “Diamond Club”, lunch was not made available to other guests, nor could we make reservations which booked up all the restaurants for the other guests.