Riu Ocho Rios: Great family resort

I was more than satisfied with all aspects of the resort. I visited with three generations of the family, there was something great there for everyone. My young grand-children were particularly happy with the various activities available there. The adults also had a wonderful vacation. The nightly entertainment was excellent.Alic

Riu Palace Tropical Bay: Great resort except for Sunwing Rep

Resort is newly renovated and very clean. Beach is beautiful with lots of chairs. Pools are okay but often crowded with kids. Rooms are a good size with nice modern bathroom. Bars are great and have an extensive drink menu. Coffee bar in lobby and 24 hour snack bar are nice touches. Food was surprisingly good for an all inclusive. Jerk Hut on beach, Japanese restaurant and the buffet were favourites. Staff were really good and went out of their way for you. I would go to this resort again  [... read more]but not with Sunwing Vacations. The rep at the resort was unhelpful to the point of being rude, online check-in for the flights was non existent and our flight was delayed by 2 hours which meant we had to spend 5 hours at the Montego Bay airport.

Royalton Hideaway Blue Waters: Good Resort

Every thing was very good Accept the room, No cold water In the washroom think, and after too many complaints, finally they send some body Saturday one day before we left and when we came the room and the washroom wasn't clean .

Catalonia Montego Bay: Good resort

The hotel environment is very commercial, more like of a 3 star resort, but we enjoyed the water and the sun. We had to change the room, although we paid a premium for a deluxe rom with a front ocean view that was actualy partial view and with a toilet we had to ask to be repaird 3 times in two days. We ended up paying more to upgrade to a real front ocean view and no toilet problems. We expected inside restaurants to be included, but 4 out of 6 charged between 20 to 29 USD. Our Canadian [... read more] debit cards did not work and the trips were provided at a double price than the actual entrance fees with transportation included (we paid online 70 USD for Dolphin Cove instead of 129 USD advertised by Sunwings at the hotel, which is a little exagerated). When we booked on tripcentral, we saw different types of room than those defined by the hotel on their website. We still did not udnerstand what is the correspondence between all those 5 types of rooms on your site and the 2 types on Holiday Inn webste (standard and suite). We asked at the reception if we can accummulate points at holiday Inn, so we can start building up points, and we were given a form, but after we filled it in, they said they did not know who has it, so we do not know how to do it.

Couples Swept Away: Would recommend to anyone.

The people are what make this place amazing. Thank you to everyone that was kind and helpful. A special mention to Nurse J who was there when we needed her. She was attentive, kind and very thoughtful.

Legends Beach Resort: well worth the trip

The hotel was great in perfect location to walk and travel the beaches for Miles ... rooms are great size clean only issue is mattress extremely firm but ask for more pillows and was given right away ... very friendly and helpful staff very laid back resort .. food was great about of diffrent choices just meal times where very specific ie lunch 12 till 2 after that no food or snacks served till dinner at 7 till 9 ... over all great resort and would definitely would go back

Bahia Principe Escape Runaway Bay: Simply amazing!!!!

The beach on the luxury side was so nice. All of the restaurants had amazing food. At the ala cartes your given too much food. The grounds are very well kept. Gardens are well maintained the resort is very clean. This was our first time at the luxury side and will definitely be going back

Secrets St James: Excellent Resort

Excellent grounds and gardens. Dining very good but needs diary free options. Very well appointed rooms. The bedside tablets were helpful. Housekeeping very good. Beach and pools are well tended with good lounge chairs.

Bahia Principe Escape Runaway Bay: Disappointing

Hotel itself is beautiful and clean. Beaches are amazing, and pools are super fun. Food and service were a huge disappointment. We got sick from the food almost everyday. And the service was awful. It was like we were annoying the staff with any request or complaint.

Iberostar Selection Rose Hall Suites: Beautiful Property

We had a lovely family vacation at the Iberostar Rose Hall Suites. It is a beautiful property with lots to offer. The staff are friendly, helpful and courteous. The food is overall very good (a few bland meals, but mostly delicious). Only area of improvement for me would be the speed of service - my sister ordered room service and it took over 2 hrs. Unacceptable. Otherwise, everything else was great!

Iberostar Selection Rose Hall Suites: Great Hotel

My family and I visited Iberostar Selection Rose Hall Suites in Montego Bay for 6 days. For my review, I'm going to break down some key areas then provide my rating based on my overall experience. Property - my first impression of the hotel was that it was beautiful. The property is well kept by the attending staff and for a clean freak like myself that's extemely important. 5/5 Staff- the staff are friendly, some more than others. Some take their jobs seriously and some look and act like the [... read more]y'd rather be anywhere else. There was an African male front desk agent that went above and beyond for me and the gentlemen at the front desk are always welcoming. Some staff get what 5 star service means, others need some work. 4/5 Food - the food varies and I think it depends on the cook. Sometimes the food is really good and sometimes it taste bland. Not sure what's happening with the ketchup but it tasted watered down and the consistency was very watery. One chef had an actual ketchup bottle, which I appreciated. However, for the most part, there is a good variety of authentic Jamaican dishes, as well as American options. I recommend booking reservations to the various restaurants throughout your stay. Also take advantage of the Beaches restaurants. Their buffet is bigger and has more variety than the Suites. 4/5 Entertainment- from the organized activities to the nightly shows, this team delivers. Kevin Hart 2.0 is the perfect host. The Michael Jackson and Magic Shows were 2 of my favorites. The group is really talented and does an awesome job each and everyday. Tip: check out entertainment at the Beaches as well. Ex: if you can't attend a particular show, they may have that show available at the Beaches. 5/5 Pool Bar - I had to review these guys separately as they are all 5 star employees. I sat and watched their interactions with various guests, and to me, this is what 5 star service is all about. The team knew their "regulars" (including my 8 yr old son) and delivered delicious mixes, shots and drinks. They gave great recommendations and are always smiling, happy and entertaining. 5/5 Spa - this is a MUST DO! I highly recommend getting a sp treatment. Especially if you got resort credit and insurance. My masseuse was StacyAnn and she was fabulous. She knew the muscles and worked my body. The entire session was a whole mood/experience. 5/5 Guest Service - This is strictly a rating on Yosilda. I had an incident upon my first night and I shared it with the Assistant Guest Service Manager, Yosilda and she went above and beyond to ensure my situation was rectified and I was comfortable during the rest of my stay with personal daily checkup. She understands the meaning of "quality service, guest satisfaction and 5 star experience" 5/5 Overall stay - Although my trip started off on the rocky side, it ended very positively. The team at the Suites do have some work to do on small areas to truly make the experience a 5 star experience, however, I enjoyed my stay and would recommend the Iberostar Selection Rose Hall Suites. 4/5 overall rating.

Bahia Principe Explore Jamaica: Great resort.

Very large .....everyday was an excursion. Lengthly beach but not all good for swimming. Food & serve good. Wonderful water park for children. Check in air canada very organized as well as departure. I would like to try luxury adult section next time.

Grand Decameron Cornwall Beach: third visit to royal decameron cornwall beach

I have just returned Nov 19, 2019 and continue to enjoy this resort for its clear beach water, nice pool, excellent food and bar, but especially the employees! New management since January of this year (my last visit), and Andrea Clarke hotel manager, Victor regional manager, and Mr Hamilton Food services are very committed to maintaining the high standards that Decameron resorts have always had. I recommend this resort, and look forward to my next visit in January 2020!.

Bahia Principe Explore Jamaica: Very good resort

The resort was very good , good food , comfortable bed , beach was a little rocky however was nice. Service a bit slow however it is Jamaica. Would go back. Very relaxing. Not a wild party spot however still upbeat and fun.

Grand Decameron Cornwall Beach: Bucket list trip.

Travelled with a group of 40 people for a 50th celebration. It was amazing!!! Clean fresh rooms, friendly staff, delicious food including lovely local dishes and plenty of jerk. All rooms have an ocean view, pools clean and beach stunning 5/5. Smaller bay style beach,but stunning white sand and the most turquoise water. Highly recommend this spot. Ya Mon!!!!

Iberostar Waves Rose Hall Beach: Exceptional in Every Way Possible

Our second stay at The Iberostar Rose Hall Beach. It was a perfect week! The people that work at The Iberostar are what makes this resort so fantastic. The grounds are impeccable someone is always taking care. The flowering trees, shrubs and cactus are all a picture. The entertainment group is fun. Very creative with activities for all ages. The food was good. The Steak House was our favorite. Our room was very clean and comfortable. I knew everyone wanted us to enjoy our stay.  [... read more] We will be back for another visit.

Bahia Principe Escape Runaway Bay: TERRIBLE !!

Although the rooms were very clean the day staff were horrible. We had employees offering drugs( not only cannabis) I didn't feel safe and will never return. They promised to have several meals for my food allergies and didn't follow through. We are the same thing everyday

Grand Palladium Lady Hamilton: Amazing amazing resort

This resort was all that i expected! It was the best treatment i have ever received. I enjoyed the food, the ambiance, the beach and all the activities that was happening. The only problem we had was at the Japanese restaurant, we booked for 4 way in advance for this dinner, when we showed up, they only had for 2, so this was disappointing for us becasue we had planned to have a good time with the other couple.

Bahia Principe Escape Runaway Bay: Breathtaking Resort ! Entertaining staff !

Absolutely loved Luxury Bahia Principe RunawayBay Resort ! Staff are so friendly and entertaining and full of life. We had such a wonderful week. Enjoyed the entertainment. Food was very good. Service in buffet and restaurants were excellent. Room always cleaned. Cleaning staff and room service staff were so friendly and kind. Grounds very pretty and we loved relaxing by the pools and beautiful ocean. Our 4th time at the Luxury and we will return ! Thank you for an amazing vacation .... we come [... read more] to Jamaica because everyone is so friendly love Jamaica. :)

Iberostar Waves Rose Hall Beach: 4 Star Vacation

This was our second time to Beach Resort. Also, been to Suites. I read about upgrades for return guests, nothing! Husband did get a bottle of rum for his birthday, very appreciated. We were basically in the same room as last time, only lower floor. Oceanview and lovely. AC worked great. Restaurants are very good except Italian. Food was cold, and staff unpleasant. When it was a Cajun Restaurant, it was wonderful. Ocean was calm all week, absolutely gorgeous. No need for water shoes. [... read more] Snorkelling good too. The vendors can be quite annoying. Guests kept bringing them food and drinks. Smoking was allowed everywhere, disgusting! They do not enforce dress code. Beach and pool staff for drinks and games were fun and amazing. This hotel chain is going green. Bring your own straws! Would return.