Bahia Principe Explore Akumal: Bahia Pincipe Akumal

Edilzar and his team sevices from restaurant Katok was phenomenal ! We always been welcome as we were home! Always willing to help with any request we may have during meals... And also had great services from his Manager Julian... Overall experience during the stay was really great except for some minor caveat... 1- Our first room shower was not working good (which is surprising for an deluxe hotel like this one). We have reported the situation on our arrival Friday and up to Tuesday it was [... read more] still not fixed. They finally moved us to a different room and everything was good there. 2- We subscribe to the premium high speed internet, and although it went well for the first device, it been quite a nightmare to add the second device and needed help from a onsite tech to add it. But frankly, we have not see much difference compare to the normal free internet access as for the speed and stability. Is the tech really add us to the premium plan?? They should be improvement to integrate the Internet Premium subscriptions and possibility adding extra device with Bahia App to make it easier for guests. Also, it looks like when selecting Free access, there is no easy way to to subscribe to the Premium plan. 3- 2 out of the 7 evening show entertainment were chargeable if you want to attend. As for other positives aspects, we notice there is been renovation improvement for some of a la carte and buffet restaurants and rooms (although we were in the older model room). It also seems they increase the team to remove the Sea Weeds that become very problematic in the region and therefor we could enjoy to go in sea water with very minimal weeds. As a side note Tip, you can pre-checking your reservation 10 days in advance via the app and when you do you may want to reserve your a la carte restaurants as soon as possible via the app as the most popular one getting filled very rapidly. Do not wait to reserve when at the resorts to reserve because you may have very limited selections. Thank you Thank you Martin

Barcelo Maya Caribe: Amazing Resort!! We will be back!

Where to start about this incredible resort! It is truly a 4 in 1. 4 resorts for the price of one. The grounds were beautiful with palm trees everywhere. The beaches were so well kept and stunning. The food was good and a lot of selection. The a la cartes restaurants were a nice change from the buffet. The shopping mall and vendors to shop from had lots to choose for souvenirs. My kids loved the water slides that were included. The extra water slides were a bit pricey for what it was so we skipp [... read more]ed it. There was an awesome arcade for hot days to take a break. Overall our family loved the resort and all it had to offer and we will be back.

Sandos Caracol Nature Resort and Water Park: Absolutely stunning resort!

We thought the resort was beautiful! The wildlife is the real reason we came here and that did not disappoint! It was amazing all the different animals, we are sad that the weather was too hot for the monkeys to come out for the most part and the weather was far too windy for snorkelling but that’s on me and my lack of planning. We would definately come back here! All the staff were so friendly and willing to help with anything!

Bahia Principe Escape Sian Ka'an: Will definitely visit again

The resort property is huge and it is connected to other Bahia resorts as well. You can eat/use pools in other resorts which gives you more choice for your meals and daily activities. Everyone was kind and I definitely want to come back!

Ocean Riviera Paradise: Nothing like before.

In 2017 we visited for 2 weeks. I just got back from 2 weeks. It hasn't aged well without regular maintenance. It also has the same buffet every day. Was disappointing and I will not be returning to this resort.

Platinum Yucatan Princess: Beautiful resort

The property was stunning, staff was amazing. Room was very clean and comfy, loved the rainfall shower. The walkout to the pool was a perfect way to start the day. Restaurants were clean, staff friendly and funny, make you feel very welcome. The shows and entertainment were fu n.

Bahia Principe Explore Coba: Huge Resort

The resort was beautiful, drinks were good, staff was good. Unfortunately it was extremely hot and the pools were warm as well as ocean. So getting relief from heat was not easy to find. Rooms Temps were set no lower then 25 for mold issues understandable. Food and drinks were great. Resort is some what of a maze and confusing to find rooms further out. So if you don't like walking alot there is little carts coming through regularly at covered bus stops. Good for touring In amd getting you to th [... read more]e beach too. Great nightly shows and events too.

Ocean Riviera Paradise: Great vacation!

I loved the entire resort! Very beautiful. The one restaurant (blue moon) required men to dress in long pants and dress shoes (we were unaware), so we couldn’t try that restaurant. Coffee place was amazing. The only thing I wasn’t a fan of was the beach. It was maybe 4 feet unless you were “privileged” and you could get some beach. I give the resort a 8/10, just because I wasn’t aware of the privileged sections and the beach. Overall a great trip.

Bahia Principe Explore Coba: Beautiful and clean resort

My stay on Bahia Principe Grand Coba was wonderful , the rooms were clean and spacious really nice, the grounds are well kept and clean the food was great there were lots of options for those on a vegetarian diet and non vegetarian diet the beach was good I highly recommend wearing a lake shoe to get into the water due to the rocks, once we got into the bathing area the water was excellent!

Grand Sirenis Riviera Maya: Resort currently under renovation

We have visited this resort annually since 2016, minus the covid years. The grand sirenis is currently undergoing a full scale renovation. 50% of the resort is currently closed to all guests. This means no courtesy showers or change rooms are available anymore if you have a late flight. They will not offer a courtesy room either.The resort plans to have the first stage of the renovation completed this Fall 2024 in time for the busy season. Once phase 1 is completed phase 2 begins by closing the  [... read more]second half of the resort until completed mid to late 2025. This closure during our stay , the first two weeks of May, caused power outages and low water pressure. With minimal staff to perform speedy repairs the failing a/c unit in our room made for unpleasant evenings with an evening low temperature between 24-27c. Would not recommend this resort until all renovations have been completed. However check pricing. The owners of grand sirenis plan on moving this resort from star classification to diamond rating which means a substantial increase to the pricing as well once all renovations are complete.

Ocean Maya Royale: We will be back+

We had an amazing vacation at the Ocean Maya Royal. The resort was beautiful, the staff went above and beyond to keep us happy. The food was top notch....the alacarte restaurants were beyond amazing. The only negative thing I have to say is regarding the lack of shade available around the pools. Some of us enjoy the heat and the pools but cannot take too much sun. We had to be at the pool by 7:30 to get a chair with an umbrella. Yes, there were a few umbrellas at chairs but most of them  [... read more]were reserved for people who never showed up. They built a couple of palopas (sp)? By the bar towards the end of the week. A great idea, but not an area that could be used long term to relax out of the sun. Perhaps erecting a large gazebo with comfy chairs and tables would provide some "out of the sun respite " for us shade lovers. Even in the pool the only place to get out of the sun was under the bridge....not a big area at all. Besides this concern, the resort is top level. We will definitely be back!

Barcelo Maya Tropical: Fantastic Vacation

The resort had all we needed: room was clean, beds comfortable. Good entertainment. Beach was so warm. A bit rough but enjoyable. Pool was great too. We enjoyed the double decker bus that goes to all other resorts, overall when going to a la carte restaurants, which BTW where really good ( at least the 4 we tried). Overall a great trip

Barcelo Maya Palace: Excellent resort

The resort was very clean. We could see empolyees cleaning the areas around the pools. The beach was raked every morning. The deck chairs were put back in place with a table between every two chairs. The grounds crew working on the grass. The busyness of the employees did not inconvenience us in anyway. The hotel rooms were clean.

Bahia Principe Explore Tulum: It's okay

Grounds are very safe, lit and walkable, have train transportation, but sometimes have to wait. May is extremely hot. Don Pablo, and tequila both excellent Ala Carter restaurants can try others at coba too! la gourmet is excellent. Drinks are weak, some bartenders better than others. No servers at pool or beach. Only in main bars. Didn't recognize our anniversary until 5th day. Management was very helpful. Said was not on account. Rooms are clean. Housekeeping excellent Buffet was okay, bu [... read more]t some foods extremely greasy, made me sick. Lots of seaweed in may, and big trucks on beach to clear it away.

Bahia Principe Escape Sian Ka'an: Wonderful Resort!

The food and atmosphere was great! There were so many places to discover, we found a week was too short! The staff work tirelessly to create a perfect holiday. The room on the main floor was very comfortable and kept very clean. We will definitely come back. Thanks for a memorable stay.

Bahia Principe Escape Sian Ka'an: Resort Not Good

The grounds were clean, but a boa snake and another snake was present near our stay which had me terrified after the snakes were captured right away. Our anxiety was high! We paid $500 more for an upgraded room superior with a jacuzzi terrace and the jacuzzi we got to use once as we had to get the service guy to fix it and was not fixed until the last 2 days of our trip, our room was big which was a plus but we were constantly calling for restocking for coffee for morning, bottles of water, crea [... read more]m sugar cups. When we arrived there it was nice to receive a nice greeting a champagne and a refreshing towel. When it came to booking our dinners when we arrived they only had 9 pm time slot which was too late to eat. Not happy about that…the resort was quiet and entertainment was geared to older people. The sales people for resort were trying to have us engage in a privledge holiday to have extra hospitality given to us but would have to spend 90 min of our time but was told we could use beach privledge for just going during our stay, then arranged a time for us to be picked up they didn’t show up. We went right to desk, no apologies then a young guy informed us he wanted to make sure that it was only for couples only and only ones who were interested in paying for this privilege. We were getting mixed messages and annoyed at them hounding us. Pressure sales.

Barcelo Maya Tropical: Great location and resort

There are 6 hotels sharing the same beach, but as they are spread out, there's plenty of room on the beach. The food options are plentiful and decent. Premium drinks are included. Great snorkeling location right off the beach and pier. Super large multi pools were also great. Good value for your dollar.

Ocean Riviera Paradise: Great trip!

We just returned from the Ocean Riviera Paradise. We had a great trip and I would return. My big issue is the beach. There really isn’t any. We were able to get seats near the beach but then there were so many rocks it was hard to go into the water. We would walk to the left and use the next beach where I feel the resort had added sand and it would be nice if the Ocean did this as well. The food and drinks were good, but I would have preferred Corona beer. We ate at the Japanese and stea [... read more]k restaurants which were both good. It was hard to get drinks in the buffet in the morning. We didn’t use the pools so I can’t comment on those.

Barcelo Maya Palace: Okay

The resort is nice but nothing special. It is in need of updates and repairs to be a true 4.5 / 5 star. Buffets were okay but a la carts were excellent. Service is hit and miss. Housekeeping in the rooms lacked basic sweeping of floors. Pools are nice and large. Beach is nice. Overall a good vacation but don't have high expectations.

Barcelo Maya Tropical: Great Resort

Very clean hotel, everything was well kept at all times! I would recommend this resort to my friends and family, I will for sure go back. The food is delicious , the drinks as well. From service to cleanliness to beach and the spa, I would say 5+++