Iberostar Origin Bella Vista Varadero: mediocre

Hotel itself was pretty clean. Nice big lobby and terrace. Same food menu for our entire trip. Shower was separated from bedroom with a window..no window covering.Hotel told us all rooms are like this.After multiple requests to atleast cover as i had my children with me Hotel staff placed a black garbage bag over window. Bedding was damp and never changed during our stay.

Iberostar Selection Paraiso Maya Suites: Amazing Resort

This resort is beautiful. The staff are so friendly and kind. Everything is very clean and tidy. The a la carte restaurants and the shows were outstanding. We had an amazing time, will definitely recommend this resort.

Iberostar Origin Bella Vista Varadero: Very nice hotel

The hotel was nice, really clean and the staff was so friendly! They were genuinely grateful when we tipped to get drinks or left money on the table at the buffet. Unlike Mexico where they have a hand out and expect it. The food was not great, but typical for what you would find in all of Cuba, no fault of the resort. The kids club was awesome! The staff there were so kind and treated our kids and others as if they were their own. The theatre was being renovated while we were there but they stil [... read more]l had performances every night on the balcony. Actually great dancing and singing, and the magic show blew my kids minds. The beach was perfect, beautiful water and sand, and can walk for a long time. All in all I would definitely recommend!

Iberostar Selection Paraiso Maya Suites: Amazing!

This resort was beautiful, our room was huge and always so clean! The buffet at the Lindo was amazing, we tried the Mexican, Italian, Japanese, and the Steak restaurants, all were amazing, the staff was great, everything was clean. I have no complaints at all. My daughter loved the wave pool. The lobby bar made the best Mai Tai. We did not use the kids camp but it looked fantastic as well. All around great vacation and we will definitely return!

Iberostar Waves Paraiso Beach: Great resort!

Beautiful hotel - well maintained. Endless pool, lots of space to spread out and pick your spot. Great beach, lots of chairs and the staff do a good job of cleaning the beach each night. Good food. Great staff.

Iberostar Waves Paraiso Beach: Beautiful

The hotel is beautiful. These are very large resorts, so be prepared to walk alot. They do provide transportation to and from any where you want to go around the resort. Once you find out where the pick up locations are located. For the price this hotel is ok. Basic buffet and rooms. Pool areas are beautiful. Only access to 1 other hotel-Del Mar. The staff are amazing, very helpful. Overall Happy with experience.

Iberostar Waves Rose Hall Beach: Great Resort. Will return.

Well kept, Rooms clean but could use some fresh touches. Food, Excellent selections at Buffet and Restaurants. Staff Superb and friendly. Only suggestion would be to limit the Vendors at the beach. One afternoon I saw about 20 kayaks parked at the beach and we could hardly get in the water without being harassed. Overall, excellent resort with beautiful ocean view even with our standard room.

Iberostar Waves Paraiso Beach: Amazing Resort!

This is the second time to Iberostar Paraiso Beach and I will definitely be back. My wife and I visited in April 2019 and January 2020. Buffet was great, ala carte restaurants were great, pools are huge and fun, or relaxing depends on what pool you are at. The grounds are large but easy to get around with the golf carts that pick you up. 15 minutes to Playa Del Carmen

Iberostar Origin Tainos: Beautiful grounds

Hotel was clean and staff were friendly. Rooms were a bit older, but fine. Beach was very nice and pool was adequate. Food options were plentiful. Nothing great on the menu, but standard fare for Cuba.

Iberostar Waves Paraiso Beach: Beautiful spot

The grounds of this resort are lovely. The beach and pool were great! Rooms and food leave a bit to be desired. Our room's bed was terrible which made having a good night sleep impossible. My partner and I were excited for the restaurants you can book reservations at, for a break from the buffet. However, every single meal we had from the restaurants were mediocre at best. Often leaving most of the meal uneaten and going to the buffet after. The main Buffet had good labeling of food for those wi [... read more]th dietary restrictions (including Vegan options) but no other snack bar, buffet or restaurant did. It is a beautiful resort, well maintained and well staffed. The gym is spectacular and there are plenty of activities on the grounds if you don't plan on leaving the resort. The grounds were a bit too big for my liking but the views can't be beat.

Iberostar Selection Coral Cancun: Very nice resort

We booked an Air Canada Vacations package in Sept. 2019 through tripcentral.ca that included a free room upgrade to superior level and included Carefree package. We selected our seats (row next to window) at that time. When it came to check-in online we found that our seats had been changed to ones we did not want (middle row). Air Canada changed them on us without notifying us. At the airport the agent claimed that AC should have notified tripcentral of this change and they should have notified [... read more] us, preferably in time for us to change back to ones we preferred. Our flight there was not acceptable as the middle passenger I had to sit next to a young mother with an active/noisy toddler the whole flight. This experience has made me question whether we should continue to book with third parties or just go direct to ACVacations to avoid this problem in future. At the resort: We've stayed at 9 other Iberostar resorts plus several other brands in 18 years of travelling to all inclusive resorts. We found the staff at this resort to be the most friendly, helpful and available of any resort we've been to. The resort is very close to the airport which is a great change from the 1-2 hour bus rides we have had to other resorts. Rooms are very nice, modern, clean. Large walk-in rain shower. Jacuzzi tub on balcony we never used. Quiet AC. Excellent view of sunrise, pool, beach from our room on 12th floor. Maid service in morning and at night. Excellent drink service everywhere including beach and pool deck. Rarely a wait at any of the bars or snack bar. Beach: Beautiful to look at but difficult to take long walks on, sloped next to water and very soft on top. The water is amazingly clear even with heavy waves. Facilities: A variety of good quality chairs, lounges, beds around pool and on beach. Unfortunately all prime spots are "reserved" as early as 7AM every day but unoccupied...no enforcement by staff. We visited the pool at the Iberostar Select only once and found that whole area not to our taste, the pool not very accessible for people with mobility issues and all the ramps, steps, and different levels a problem for similar reasons. After that we only visited that part of the resort for the a-la-carte restaurants. Food: Buffet breakfast and lunch and poolside snack bar all have a good variety of good fresh food. The hamburgers outside are the best we've had at any resort. The a-la-cartes are mostly good but nothing really impressive. Some "fancy" offerings at the gourmet restaurant were a bit odd, other things quite good. The usual stuff at the japanese. The steakhouse was surprisingly good...nice food presentation of all courses. We were all happy with our meals there. The mexican restaurant was very disappointing. First the menu did not accurately describe the meals. Most of the tacos all looked the same when brought out, i.e. a bit of shredded mystery meat on 3 small colored tortillas. Before ordering our meals, a man came to our table with some kind of ID badge on his shirt asking for our first names. He did not tell us why. We assumed, incorrectly, this was part of the "Mexican fiesta party" that was supposed to be happening there that night (which turned out only to be a Mariachi band wandering thru the restaurant once). This man later returned to our table handing out cheap little pictures with our names written on them, asking for $5 each so he can support his family. This is worse than the people selling stuff on the beach because he tricks you and then guilts you into paying him. The resort should not permit this activity in this or any of its restaurants/facilities. Star Prestige Lounge/wine selection: It seems a lot of people don't understand that people staying at the Coral Level can access this lounge or order good quality wines off of the Star Prestige wine list available in every restaurant. Some of the staff in these restaurants may be a bit confused about this too but I believe we are allowed to order one full bottle of good wine per room per day at no extra charge. You can instead just pick up this bottle or sample it in the lounge or pick up a glass full there and take it wherever you want. We were surprised to hear some people complaining about the quality of the table wine served in the restaurants (it was not very good wine) when they could have been ordering better stuff any time. Unfortunately my wife and I were both sick our last night at this resort. Some kind of food poisoning but we cannot with any certainly identify the food that caused it. We ate only at the Coral level buffet for breakfast and lunch that day but by late afternoon we were both feeling so ill we could not eat dinner. We were sick all night. Symptoms were similar for both of us including headache, stomach cramps, severe bloating, nausea, chills, vomiting or diarhea. The next day the only thing we could eat or drink was water, bread and bananas. Not a nice way to spend our last day there. We have read that any food can be contaminated including the nuts and seeds we both had on our porridge that morning. We are certain our illness was not due to "tequila flu". We commend Iberostar for all of its environmental initiatives. We will look for this at any resort we stay at from now on.

Iberostar Origin Daiquiri: Picturesque Resort

This is a small, picturesque resort with a good view from almost all the rooms. The beach since it was widened is excellent with a gentle slope in the clear water. After a storm in Jan 2020 the staff cleaned up the seaweed as quickly as possible and area is well maintained. The resort is older and the maintenance personnel work hard as do all the good people at this resort. The main reason we keep returning is the friendly staff who do their best to ensure you enjoy your visit. We have met man [... read more]y fun fellow vacationers at this resort over the years and hope to meet more in the future.

Iberostar Waves Paraiso Beach: Loved loved loved the resort!!

This is my second time at Iberostar, first time I was at Del Mar and loved it too! Amazing resort and property and Beach’s lobby is so lively! Amazing staff, everyone is friendly and simply great! Food was always fresh and delish. We were there for a wedding with a big group and the staff did an awesome job taking care of us! I was in room 3349 and it was a perfect location. Minor complaint, the coffee at the buffet was not good, but I heard that it was awesome in the shopping plaza. Book it a [... read more]nd you will not regret it :)

Iberostar Waves Paraiso Beach: Amazing Resort!!

I found the hotel very beautiful and clean! The staff went above & beyond to help & were very courteous. Our room exceeded my expectations and the staff cleaned it every day & changed towels, etc. They gave an extra touch making animals out of the towels & leaving fresh flowers. Room service was prompt & dependable!

Iberostar Waves Paraiso Beach: Second time as good as first

We just returned from a week’s vacation, and our second time was just as good as the first. We were given a corner room on the second floor with a tub...that was lovely. We arrived at the resort early in the morning and were worried about checking in, but Oscar greeted us with a smile and said, “welcome home”, and checked us in and provided our wrist bands and told us to go and enjoy breakfast. The food, oh my God, the food was so good. I was exposed to foods I’ve never eaten before such [... read more] as ahi tuna, giant clams, tuna tartar, and four different kinds of passion fruit to name a few examples. I had to exert an enormous amount of self-control every day to stop myself from overeating. I went to the gym twice, and the treadmills were in perfect working order. Again this year, we took the hobie cat out one afternoon, and that’s a real treat to be able to do that. There is good shopping at the onsite mall, and my husband bought a beautiful belt for himself at a fair price. We walked everywhere, but the electric cart drivers offered us rides steady. We never had to walk very long or far without a courteous ride offer. The grounds are so beautiful, the drinks and the service at the pool, the restaurants, and lobby bar was excellent. Even though we are regular everyday people, the staff went above and beyond to treat us special. The morning of our departure, as we were waiting for our shuttle to the airport, a lovely young man named Jodis struck up conversation. When he found out we were leaving, he said to us, “remember, this is always your home”. What a warm and generous thing to say. The only thing I could give back is to tip, and tip I did, to everyone. And to everyone who works there, thank you for your gift of a wonderful vacation experience. God bless!

Iberostar Waves Paraiso Beach: Fantastic experience

Recently visited the Iberostar Paraiso Beach for a week stay. Beach was beautiful, golf course was amazing. Food, drinks were all fantastic. Iberostar staff were always friendly and very accommodating.

Iberostar Origin Playa Pilar: A Great Resort, but the name is very deceiving

We had a great week. The food was excellent, the grounds were well kept, the staff was phenomenal. however the lack of any beach front or ocean swimming on the resort was shocking. Given that it’s called Playa Pilar one would only assume it’s a step to playa Pilar, but instead you must take a bus that is usually too full or a taxi which costs $5 American per person (so for 5 people it’s $25 AMERICAN!) for the 4 minute drive! Walking is not really a safe option.

Iberostar Origin Laguna Azul: Amazing Resort

Very friendly people, beautiful beach, room is clean, just need a bit more maintenance. Very nice swimming pools. Food is above average. Bar and drink are very good. Overall experience is wonderful. Will go back again.

Iberostar Coral Holguin: Amazing resort 🌴🌴🌴🌴🌴

I have been to Cuba many times ,Jamaica Mexico and Dominican This resort has only been open Little over a year. very clean, modern, well laid out grounds snorkeling was excellent right off the beach food was good, staff/ butler were excellent: 5 ⭐️ ⭐️⭐️⭐️⭐️ Will return to this resort

Iberostar Origin Bella Vista Varadero: Another wonderful vacation

This was our second time at this resort in the past 6 months. Yes, we read the reviews the first time and again the second time. A few of the reviews that we we read were somewhat accurate, but many of them made us think they had the wrong resort. The staff at this resort are second to none. The rooms, as long as clean, we only slept and showered. But they were nice clean rooms. The food at this resort was better than any resort we've stayed at in Cuba. There was always a good sel [... read more]ection in the buffet. The A La Cartes were also good. The beaches....nothing needs to be said...the best in the world. The pools....well, we only stayed at the swim up pool and it was a pool with great people and excellent service. Our glasses were never empty. The Lobby bar where we spent most of our evenings made our vacation. Yordano and her staff went of of their way to service our needs. And always with a smile. special shout out to Boris, our glasses were filled before they were empty. The entire lobby bar staff made this an amazing vacation. Yes there are a few broken tiles here and there. I'm sure they will get fixed. Small things happen and we would never let those small things spoil our vacation. The staff: These are the happiest staff I have ever encountered in Cuba. So to the management, I suggest you keep doing whatever it is you're doing. These people brings back guests. Would we go back? We are already looking again 😊 Cheer, Dave