Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Private  - 

Verified Purchaser

Melia Marina Varadero: Melissa Marina Varadero

The hotel was nice, clean, with efficient helpful staff which made the stay highly enjoyable. It was my son’s first all inclusive resort and he thoroughly enjoyed himself. He cannot wait to go back!! The food was average to good, however there was always an abundance of options and the staff was efficient at accommodating special requests and ensuring the meal was cooked to the wellness desired. We both loved the restaurant overlooking the Ocean and were present for lunch opening ever [... read more]

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Private  - 

Verified Purchaser

Melia Internacional: Wonderful vacation

The Melia Internacional is a beautiful, well-cared for hotel! The staff are all very friendly, well trained and professional! The buffet restaurants offered a lot of great options. I would highly recommend this property!

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Diane and Rob  - 

Verified Purchaser

Paradisus Rio De Oro: Paradisus Rio doro

This was our second time here in past few months great resort amazing staff go far and above to make sure you have everything you need Thanks to Osmonie and Latenzo at pool bar Louise and fast Eddie for room delivery and Marisol at restaurants and all others Great snorkeling will be back soon

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Kevin  - 

Verified Purchaser

Melia Internacional: The best in Varadero hands down

Stayed in Varadero for a week with some friends & can't complain at all. We've been to Cuba before but this resort takes the cake. Staff are extremely helpful all around. Maids are friendly and take their time cleaning the rooms corner to corner. We're pretty picky when it comes to the cleanliness and condition of rooms but these ones exceeded our expectations. Everything is pretty much brand new, the bathrooms are pretty high end and beds are very comfortable. Only con with the rooms are the fa [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: A great ten days at a wonderful resort.

We arrived at Paradisus Rio De Oro in early afternoon and were immediately greeted at registration with welcoming smiles. After a speedy registration, we were taken to our room. The buffet was open so we quickly slipped into vacation mode. The main area includes registration, shops, the lobby bar, the entertainment section and has lots of areas to enjoy the atmosphere while you sip on your favourite beverage. The grounds are lovely and you can see the great pride that the garden crew takes in k [... read more]

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Zina  - 

Verified Purchaser

Melia Peninsula Varadero: Beautiful Resort

The Resort was beautiful, clean and nicely kept. Not sure if was because of the season but there was lack of staff. At the beginning of our stay, there were not many waitresses/waiters in the main buffet rooms. Also rooms were made up very late into the day. But in the last 3 days, we noticed an increase of staff and faster service. The team in the kids club were great. My kids had a blast. The rooms were clean, pools, washrooms were all clean. The people are super friendly, regardless if they  [... read more]

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Logan4821  - 

Verified Purchaser

Sol Varadero Beach: Great resort

The hotel was great! Excellent service from all the staff, comfortable and modern looking rooms, beautiful and well kept beach made lounging around a daily habit and everything was so easily accessible.

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Wonderful getaway

Our first all inclusive, so we don't have a large sample to work with. 7 days of relaxation and sun. We chose the Royal Service option after having to reduce our time there from 10 to 7 days. The upgrade was absolutely worth it. A beautiful infinity pool with a superb view and great service. Employees unconditionally focussed on exceeding your expectations and ensuring you enjoyed your stay. The resort does show some signs of aging (examples: loose pool tiles, aging toilets, worn out seat cu [... read more]

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Private  - 

Verified Purchaser

Melia Varadero: Nice Resort

Resort grounds are a bit on the smaller size than most Caribbean resort, but this hotel did the job nonetheless, we upgraded to the level section which is recommended, we wanted something we got it, service was fast and always available, spoke to other guest not on The level and their experience was different mostly due to weather out of 10 days we had sun for 3 so a lot of days we were inside which the resort interior is small as well so it led to busy common areas. Our experience was nice it w [... read more]

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Private  - 

Verified Purchaser

Melia Las Dunas: GREAT GET AWAY!

GREAT HOTEL Beautiful beaches, great pools, all staff were friendly and very helpful. No shortage of food or beverages. Nightly entertainment. Rooms were clean and close to everything. Looking forward to my next vacation and we will definately stay at the Las Dunas.

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Private  - 

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Melia Internacional: best in varadero

a north american style hotel with cuban cost. easy to get around, clean pool and buffet with something for everyone. short walking distance to town. great service and drinks. a pleasant surprise in an otherwise iffy country

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Larry6string  - 

Verified Purchaser

Paradisus Rio De Oro: Excellent Resort: Much Better Than Expected

This was my first time in Holguin and my partners second. As it was our anniversary, and her 2nd time at the resort -- we requested and were graciously authorized for a upgrade to the villas-- . essentially a bungalow with a nice patio out back facing the mountains and a walk way. The grounds were beautiful and well maintained. The food at the resort was very good, much better than we expected. However, the vino tinto (red wine) was likely the worst we have ever had at any resort although so [... read more]

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Private  - 

Verified Purchaser

Hotel Camino del Mar: Average resort

there was no "hot" water - fixtures in the bathroom were pretty old. toilet issue having to flush 3 times advised not to throw paper in the toilet Service was very good - people very accommodating Food was okay but not much variation

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Private  - 

Verified Purchaser

Melia Varadero: Close but no cigar

my father and I stayed at this resort and I hoped for a bit more. I keep in mind that Cuba is not Vegas but there were small things that were definitely lacking. Overall we were pleased but small things could have made this stay better. The cheapest plastic cups. A swim up bar 2m away from service. No hot tub. 24 hour bar food was not good. The hotel also lacked ambience. Past 11 you might as well go to bed. Nothing at all to do

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Excellent resort

The staff are the main plus quickly followed by the high standard of facility. The resort is only about 14 months old and still really shows its "newness". Rooms, public areas and grounds are very well maintained. Staff treated us very well. Always a smile from everyone. Would definitely go again. Have already recommended to friends.

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Good Resort!

Grounds are lovely. Standard rooms do need some updating. Our toilet wouid not flush properly. Beds are not clean and have a musty smell. My bedsheets had a stain for the whole week, so they were never changed. Pillows and bed are stiff and uncomfortable. The beach is gorgeous and the food is not bad. There is something for everyone. Entertainment was great. I wouid go to this resort again with my family, possibly next year.

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Aliner739  - 

Verified Purchaser

Melia Marina Varadero: Amazing Beach

We are bringing back the beach with us. How wonderful to see your toes in the water up to your shoulders. Aqua water with white sand. ❤️❤️❤️ The food is ok but over expect. The staff is excellent don’t forget to tip 😉

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Private  - 

Verified Purchaser

Sol Varadero Beach: Mostly great

The renovated resort is very clean and the rooms are lovely. We were upgraded to the Superior building, because we were return guests. Had an issue with a smell in the room the first two nights, and was told by reception that the hotel was full and to keep coming back to check in the afternoon. I went searching for the Tour operator rep to see if she could help, and ironically ran into the Customer Service Manager, and she was the absolute best, and had a new room for us that afternoon!  [... read more]

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Gary Jandu  - 

Verified Purchaser

Paradisus Varadero: Paradisus Varadero Resort - 4 1/2 Stars it is NOT

Paradisus Varadero, Cuba is a nice hotel in general but it is far from being a 4 1/2 star category given to it by many sites. It's more like 4 stars and even 3 1/2 in many aspects. The location and beach with its swaying coconut palms right on the white sandy beach is a lovely sight and to be cherished. It does not get more beautiful than this. Our disappointment started upon arrival. We arrived at the hotel at 2 pm but reception did not give us our 2 rooms until past 5 pm because they were not  [... read more]

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Olivia  - 

Verified Purchaser

Sol Cayo Coco: Awesome

Everyone was super friendly, helpful, clean and the drinks were amazing. Blanca at the main bar was amazing every morning, our housekeeper did a wonderful job and all the wait staff was incredible. I am excited to book my trip next year at the same resort. This was my third time going to Sol Cayo coco and like I said I’m looking forward to going again.

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