Aquamarina: Aquamarina

the only issue we had was when we arrived about 11am they did not have our room ready until 4pm, We were both hot and tired, just wanted a shower and a nap. this was very disturbing. The food was good as was the service, the entertainment not very good. Jackie

Paradisus Cancun: Terrible- please read before you book

The resort is nice. The food was mostly bad. We went with a big group and it was a nightmare trying to reserve a la carte restaurants. and because we were a big group (15 people) , they gave us food enough for 4 people.. and they were very rude about it too. On top of everything, we booked through trip central by sunwing, and the shuttle bus transport workers stole credit cards from one of our group. They also kept trying to pretend that they lost her purse but really they were just using th [... read more]at time to take her cards out of her purse, then they returned the purse and stole money from her card that same moment. HORRIBLE experience.. They were also holding my baby bag, and trying to walk far with it. I kept insisting i dont need help and i want my baby bag back, and the guys wouldnt give it back (thinking i would look away for a second and he can steal it). I took it from him and he seemed disappointed. I would never travel with sunwing. On the way going, the 4 hour flight took 9 hours because the pilot had to stop somewhere to 'fill gas', and stopped in cancun airport for another hour until he was able to find a place to get us off the plane. It should never be like that.. we paid for a 4.5 star resort not so that we can be treated like that.. i would never fly through sunwing and would never go to a paradisus resort. Also room service, if we forgot to put a tip, they actually wont even clean the room.. it shouldnt work like that! it was one day that we forgot to put her a tip, and the room was left as it is!

Grand Decameron Complex Bucerias Trademark: Last minute trip

This hotel exceeds in space, pools, and restaurants. Although their process of reserving tables for the restaurants was a bit odd, the entirety of the trip was great. They kept the pools clean and made sure children did not disturb the adult area, which was really appreciated. Barmen could make better tips if they offered drinks to people on the pool side.

Blue Bay Grand Esmeralda: AMAZING RESORT 5*

We were greeted upon arrival with cocktails. We requested King Size on the 4th floor and that is exactly what we received. The room was amazing. Some of the best food. We had the romantica package on the beach for dinner, very delicious! Beach was small but who cares, there were many pools. If you wanted to go swimming, there was a lagoon with a really strong current 7 min walk to the (north east). Entertainment was poor... kind of wish they had a disco. Waiters were not pushy with the tips. We  [... read more]would only tip tops.. a dollar or 2.

Excellence Playa Mujeres: Love it!

This was our second visit. Staff, food, facility are superb. Beach is white sand and great for swimming. The upgrade to the private plunge pool suite is worth every penny. All spa services include a 1 hour hydrotherapy circuit that is a must do!

Akumal Bay Beach and Spa Resort: Honeymoon Resort

My husband and I had our honeymoon at this resort and we we very happy with our decision to come here. It's a smaller resort compared to others I've been to but we liked how intimate and accessible everything was (while still providing some walking for exercise :P). The pools were not that amazing but the clear waters and scuba diving with turtles more than made up for it. The food was fantastic. My husband has a number of food allergies - the staff was very understanding and accommodating. W [... read more]e definitely recommend coming to this resort if you're looking for something on the smaller scale and more personable staff. TIP: Learn some simple Spanish phrases before going (we had a lot of fun practicing our Spanish while we we there :)

Iberostar Selection Playa Mita: Fantastic Resort

Not much not to like about this resort. Very friendly and efficient staff and everything is done well. Definitely a 4.5 star hotel. We went off season in early September but the resort was fully staffed. Food was very good; can't comment on the quality of the alcohol since we drink almost exclusively beer but I did notice that they had premium alcohol and I didn't hear anyone complain.

Riu Tequila: Great resort

The resort was very charming beautiful not too big not too small beautiful settings very nice resort The food was excellent and the service was nice the resort itself was very Mexican architecture which made the resort looks very nice compared to some of the resorts that we were visiting nearby they were newer but didn't have the Mexican so my reckoning mandation would be would go back excellent resort

Akumal Beach Resort: ABBWR For families of all ages,

Akumal Bay Beach and Wellness Resort (ABBWR) is for couples and families of all ages. It is not a party palace or a disco. If you are looking for solitude or a quiet place, go to the south end of the of the beach, it is great for couples! It has a gorgeous long sand beach on a reef protected bay. Fabulous snorkeling. This is the home of endangered giant sea turtles. you can see them year round in the bay. May through November you can see them nesting or hatching. The staff will treat you like [... read more] royalty. I have been there twice and have yet to eat in all the specialty restaurants. The food in the main buffet is great with a large variety. Of course you can have your eggs and omlette any way you want them but you will need to tear yourself away from the champagne and smoked salmon. The only short comings is a lack of easily available information about the turtles and the only person who does not speak English is the resident marine biologist.. There are numerous bars and even beach chair service, all included. If you make the ten minute walk north up the beach to the village, take some pesos, as there are numerous stores, both souvenirs and local crafts. You can also buy anything you forgot or run out of. I have been there twice and my better half, tells me we are going back. That is a trip I will gladly do..

Iberostar Selection Paraiso Lindo: Amazing resort

The hotel is clean and tidy. The breakfast, lunch and dinner buffets were awesome. The restaurants for dinner in the evening were excellent and service was exemplary. There is a lot of entertainment for kids and am sure kids would not be bored here.

Bahia Principe Explore Coba: Great, clean, staff friendly resort

Amazing environment, clean, kids friendly. Food was good...not great. Kid's splash/slide pool was awesome! Shuttle bought us everywhere in the resort that we needed. The Cenote Snorkeling tour is a MUST try.

Iberostar Waves Paraiso Beach: Amazing resort

This was our first time in Mexico and we had an awesome time and we can see why people are return visitors to the area. Our hotel room was always clean, the staff very friendly and helpful and the resort overall was very impressive. The al la Carte were all good except for the Cajun night which seemed totally disorganized and our server totally forgot about our meals. The Japanese night was the best out of all the al la carte evenings with its excellent entertainment and food which even mad [... read more]e our 9yr old daughter want us to try to book a second night!!! We never struggled over where to eat at any time of the day. Best to book your al la carte as soon as you arrive if possible so as not to be disappointed. This was a tip we read off Trip Advisor website and there was a number of topics which we also found useful during our stay. We had initially booked to be in the Paraiso Beach but our initial agent was retiring and didn't tell us that not ALL restaurants were available to us if we'd stayed at the Beach and it wasn't till I spoke with a second agent who took over our file who advised us and we subsequently upgraded to the Lindo. We succumbed to greed and did the supposedly 1 1/2 hr presentation/breakfast for the Iberostar Plan....we'd been assured it would only be 90 mins and if it wasn't for us we could leave. We were too polite and finally at the end I had to firmly put an end to it in order for them to stop coming back with another offer to keep us there!. We used the voucher from this painful experience to enjoy a great morning snorkeling.

Grand Riviera Princess: Beautiful spot

This Tesort was massive ... A 10 min walk from Lobby to beach or a shuttle to take you. The "kids /teen club is really geared to young children... Kids over the age of 10 likely won't use the amenities. The hotel should have a tween and teen club ... My kids 10,12,16 all spend their evenings at the sports bar where they could order nachos and fries over a game of pool ! There were to a of kids their age doing the same. We had to move rooms the first night as our room smelled horribly musty. [... read more].. While the hotel accommodated the change we had to check out of our room by noon and were without a room until 3pm... A huge inconvenience. Many of the pools had tiles that were loose at the bottom of the pool. But the pools were otherwise large and very clean. There was little information on night life and we only really managed to catch one evening show... In our welcome package the hotel should have done better to say what was happening each night. The food was great having the swim out pool was amazing and I'm the kids club we had our own bartender who even made icecream for the kids !

Bahia Principe Explore Akumal: AMAZING RESORT!!!!

This was our first time to visit Mexico boy oh boy have we been missing out!! The resort, the service, the room and the food were simply amazing. I would highly suggest anyone wanting a fantastic holiday please visit this resort you will not be disappointed!!! Our travel agent Cassandra was the one the one that suggested we go here and high five to you Cassandra you know your job well.. Thanks again

Ocean Maya Royale: Great Trip

Great hotel. Smaller in size, so there was no need for shuttles. Staff was great, very friendly and helpful. Food was very good, no reservations needed, so we ate at the al a carte every night. Need more shade at the pools and ocean. All and all, I would recommend this resort to any of my friends.

Iberostar Waves Paraiso del Mar: Exceptional Hotel

Our stay from August 20-27, was wonderful. We celebrated our 25th Anniversary while there. The hotel sent champagne and strawberries to our room that day. That night at dinner the sample was covered in rose petals and more champagne. Above and beyond.

Iberostar Waves Paraiso del Mar: Amazing experience

We were stoned by the size of the pools and generally the hotels, you feel like in a small city, no need to go outside; plenty of things for kids to do; people extremely nice everywhere at the hotel. Great food.

Riu Flamingos: Never disappoints

This was my 3rd visit to the RIU Jalisco and I hope to go again. Fabulous drinks, food & service Great fun playing in the waves Beautiful beach with amazing scenery all around Always friendly staff and Beach Vendors

Blue Bay Grand Esmeralda: Pleasantly surprised!

One of best resorts we have been to for food and service. The staff were friendly, attentive and hard working. The food at the buffets and the a la carte restaurants was very good. The grounds were well maintained and very lush. The beach was not as bad as many people made out, we spent every day there. The pools are nice, but the one at the beach needs maintenance. The rooms were well appointed and well kept. Our only real complaint were the mosquitoes which we realize are part of an Eco-friend [... read more]ly resort, but bothersome just the same and potentially a health threat.

Bahia Principe Explore Akumal: Very Bad Resort

The hotel has the following that was not upto the standard 1:The lobby and the Dining area's AC units were never turned on .The fans were not ever turned on. 2:The pool was very dirty . I just contracted blood sepsiss. 3:The pool side bar had one server and to get a drink you had to wait for hour or 40 mins 4:we were charged 5 star price but there was no pool side service in this resort. 5:The rooms were so far away that we had to walk about 10-15 mons bothways.