El Dorado Royale: Best All Inclusive vacation yet!

This resort is huge and so beautiful !! But so spread out you feel very comfortable wherever you go. Lots of good food at many restaurants and plenty of bars spread out so you are never far from food and drink. The jacuzzi suite was very large with a balcony and big shower with lots of pressure and hot water. Beds were so comfortable with all amenities in room we needed. Workers all over cleaning, pruning and serving drinks on beach, very friendly.Shuttle golf carts all over to take you any wher [... read more]e for free at quick intervals. Only downfall is the beach "view" due to all the large sand bags that look like whales and the triangle shaped concrete blocks in the ocean . They are there in order to rebuild the sandy beach and grow a coral reef which was destroyed a few years ago by a storm. The good thing is it creates a calm swimming and wading area closest to the beach since the blocks and sand bags are a break wall for big waves, the sand was perfect with straw umbrella stands for shade and lots of loungers. We enjoyed it very much, pictures of the beach are less pleasing. Food was excellent and staff were great. I would highly recommend this resort for newlyweds and middle aged couples. Not the greatest if you want a party atmosphere, more for relaxing and having a good time. We will return!

Hyatt Ziva Los Cabos: Great resort with an exception.

The Hotel is beautiful, staff are polite, accommodating, kind. There are nine restaurants, every single one is great. 6 pools, tried 2, really one of them was so big, it was more like a big pond with islands. As the hotel accommodates children, if you want a quiet experience, you will not get it in the public areas. I loved the Mexican fiesta Saturday night. I was so much fun. Loved the massage at the spa. One thing I did not like was the pricing of the spa, it was given to me in US Dollar [... read more]s, then it was converted to pesos, and charged to my credit card. So basically the prices for the spa change according to the price of US Dollars every day.

Samba Vallarta: Wonderful

We found everything to be amazing. Such a friendly staff. They couldn't seem to do enough for us. We are looking forward to another trip there and would likely stay at the Samba Vallarta. Great experience although I wish it could have been longer.

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Five staff ROCK, resort was great!

We had a rough start with airline delays and room chaos arrangements but once we got moved on the 2nd day we loved the resort, location pools, beach... Everything was fantastic, we would recommend it and would go back!

Secrets Vallarta Bay: Beautiful resort

We had a beautiful week at secrets Puerta Vallarta. The service was great, the view amazing and the ambiance terrific. Our only disappointment was the beach. The sea shore is very rocky and gets deep very suddenly.

The Fives Beach Hotel and Residences Playa Del Carmen: great resort

All was great, but not enough care in providing gluten free meals - caused some serious distress. An elevator was down for the 8 days and we had to walk to the third floor all the time which resulted in a fall on the stairs. Other than that the rest of the time was enjoyed.

Crown Paradise Club Cancun: Great resort for your kids!

This hotel was very clean and staff was super friendly. It can be difficult to find a good resort to keep small kids entertained, but our 1 and 5 year olds had a great time and did not want to leave. When they aren't taking part in the daily activities set up for them there are pools, water slides and the ocean! The food was excellent and great for our on-the-run lifestyle. The nightly shows were an added bonus after a fun filled day. The staff working here are A+. They remembered our kids names [... read more] after the first day and always greated with a smile. Loved our stay at Crown Paradise!

The Fives Beach Hotel and Residences Playa Del Carmen: Disappointed

Arrived at hotel three hours late due to Airtransat. First assigned room was already occupied. Second room only had one bed even though I was assured by the front desk that it would have two beds. Third room was in villa #18, on the third floor with a broken elevator. The elevator didn't get fixed during our week stay and the villa was the furthest from the beach. Also enjoyed the construction next door as they are building two new villas next to villa 18. Food was ok but not as good as food pro [... read more]vided during excursions by other companies/facilities. Staff were the best part, nice and friendly. Room was cleaned daily but shower didn't drain properly, so it overflowed several times. Never received the welcome gift but I guess they didn't know where to send it. Lastly we were approached by a sales person about purchasing a time share and given hand out about time shares available even after we we said we were not interested. Seriously disappointed!

Riu Palace Cabo San Lucas: A Beautiful Paradise

The Riu Palace Hotel is a beautiful and elegant resort. My family and I went to Los Cabos for a break from reality. We had an awesome time and I would recommend this hotel to everyone. It was clean and the staff were courteous and efficient.

Bahia Principe Escape Sian Ka'an: Recent stay at Bahia Principe Mexico

We recently returned from a one week stay at this amazing resort. As with the last time we stayed there; it was exceptionally. We have travelled to many all-inclusives and this by far is one of the best. The private beach area is now bigger and nicer ( lots of space, chairs etc.). The trolleys run continually. We never waited more than a few minutes. The food was exceptional both at the buffet and a la carte restaurants. Use of the other three hotels (Akumal, Tulum, Coba) on this complex just a [... read more]dded to the enjoyment. Every employee we encountered was a joy to deal with. They were helpful, courteous, friendly and genuinely seemed very happy in their work. I would highly recommend this hotel or any of the four in the Bahia Principe Complex.

The Fives Beach Hotel and Residences Playa Del Carmen: Azul five review

We enjoyed this hotel.food was above average and so was our room. Grounds were well kept. The one comment I have is that the beach chairs are not very comfortable and they should invest into something a bit more quality.

Secrets Akumal Riviera Maya: Quiet Resort for Mature Couples

Air Canada lost my luggage for 4 days with no explanation and very poor customer service. In fact, they have termed their telephone reps as "customer relations". That says it all. It obviously tainted my holiday. The hotel is beautiful. Hotel employees are polite and amiable. The food at the a la cartel restaurants was very good - better than majority of resorts although you will wait for a table if you dine after 7 pm. The beach is approx 2KM in length and can be over run with snorkellers from  [... read more]other hotels but otherwise clear water and beautiful. The entertainment was good - not the standard shows. Thanks to Victor, Paola, Carlos, our regular waiters and JDD - good concierge.

Royal Hideaway Playacar: Amazing

We just returned from the Royal Hideaway. It was our third and best!!! Everything was amazing. Food/room/pool but the staff were unreal. The staff make your entire vacation There wasn't anything you can fault at the RH Cannot wait to go back

Surprise Escapes: Upscale amazing resort

Not many negatives for this resort. Beautifully decorated, with lots of detail to amenities and care towards the customer. A one stop resort with everything you could possibly want. Casino, or gelato, shopping or diving, disco or watching the latest game on big screen, they have it all. Gourmet meal, or outstanding buffet.... Now the negatives, service. Very few places impressed with customer service. Most of them were very slow to respond, or did not seem to understand what was asked of t [... read more]hem, yes they tried, and yes they seemed to have a lot of staff on hand, but no it wasn't enough. I personally was very disappointed with the service I received, especially at the steakhouse (Hunter) restaurant 2nd year in a row. When one of your own staff member says, this is a 5 star resort but unfortunately we don't yet have 5 star service, you know that there is something wrong. If and when the service improves, this will truly be an outstanding resort.

Valentin Imperial Riviera Maya: Great resort, amazing food!

My wife and I went here for our honeymoon and it was amazing! They gave us special honeymoon treatment with rose petals on the bed and a special dinner. Amazing food at all of their restaurants. We especially liked the french restaurant! The seafood was sooo good!

Riu Palace Cabo San Lucas: Great Vacation

The hotel was good, service was amazing. Friendly staff that worked hard to make it very comfortable for the guests. Rooms were in need of a little updating but really not a problem at all. Restaurants offered a great selection of quality food.

Grand Decameron Complex Bucerias Trademark: Great for the price

overall hotel was great food; services ; rooms and very special all the people that works there. night shows are great specially mexican nights also games and shows at the pool kids club was great perla was awesome with my kids again for the price is very good

Bahia Principe Escape Sian Ka'an: Amazing resort

Excellent resort, great food, friendly staff. it was our anniversary and they gave us a free upgrade and at our dinner they gave us s yummy chocolate cake nicely decorated for our anniversary. The activity staff were helpful . It was a great time. We would come again.

Riu Palace Pacifico: Amazing resort!

I am a picking person... Nothing to complain about. Staff were amazing... Rui Land for the kids was awesome Nany the teacher was amazing..... Made great keepsakes( picture frame and bracelets and key chains and more cant list them all).

Paradisus La Perla Adults Only Riviera Maya: Incredible Resort!

This hotel is absolutely gorgeous and would highly recommend it to anyone. The resort is extremely well kept, and all of the staff are friendly and helpful. There are a large number of different restaurants you can try, all in which are very good. I honestly do not have a single complaint about this resort. If you are looking for a great all inclusive resort with excellent staff and tasty food, this is the place for you.