El Dorado Royale: Wonderful honeymoon

We thought the resort was amazing! Great service although we had some issues with getting out minibar restocked with water. Loved the restaurants. Pools were too hot but it was hot out. Our personal concierge was very helpful with booking our excersions. We did have a problem with one of our excersions with the shuttle not picking us up.

Bahia Principe Explore Coba: Outstanding staff

This hotel had the warmest people, always willing to help, and attend to their clients. I had the misfortune of losing some important items and they constantly contacted me to ask if I needed anything else. I recommend this hotel to all! It is however 1 hour from airport...

Bahia Principe Escape Sian Ka'an: Fantastic Getaway!

Hotel instantly gave us the Wow factor. Hotel is clean and staff is very friendly and courteous. Rooms were very clean and room service is very quick. Large rooms, comfortable beds and pillows. Shuttle service to the beach and other resort make for great rides and opportunity to see other resorts, restaurants and entertainment. Buffet has many options and food is great. Water in restaurants is filtered and safe to drink. We felt very safe on the resort, as it is within a gated community. Resort [... read more] offers many tours such as swimming with dolphins and Jungle Mayan Tours - both highly recommended. We will definitely be back

Grand Sirenis Mayan Beach: Nice place to relax!

This is a nice resort. Check in was quick and no problem. They did try to upsell me to a bigger room for $700 us for the week. Uh no thx! The resort is very clean and the property is well maintained. You can walk to everything with no shuttle. Be careful tho the floors are very slippery when wet. I've seen a few people in arm and leg casts there from falling on the wet floors. The resort could use more colour. It seemed everything was white but that's just my opinion. We had a Jr. Suite whic [... read more]h is big enough. 2 double beds and a pull out couch. Their rooms are nice but one thing that bothered us was the wall between the bathroom and main room had an opening and just a frost glass in between. So needless to say privacy is an issue as u can still sort of see in and hear everything when someone is using the toilet and shower. Beds are awful. Very uncomfortable. Our room had a drip over the toilet which was a pain. We told our concierge about it. She took note of it but nobody came to fix. Our room also wasn't cleaned until 5:00pm. One day way after that so I just sent her away. The food in the buffets were very good. You won't be disappointed there. We had 3 ala carts. They were all fantastic! Especially the Japanese. That is a must if you go. The other two were Mediterranean and steak house. The main pool is nice but it's very busy and they usually do activities there. The quiet pool is where you want to be if you prefer relaxing and a more quieter environment. If you want to be under an umbrella I'd suggest you wake up early and reserve your recliners with your towels or you won't get one. Seemed everyone was doing that. The beach is really nice but my advice is to bring water shoes. It's quite rocky when you walk in. The restaurant at the beach wasn't very good. Not much of a selection other then fries, rice and chicken wings(which they kept running out of) the drinks here were also not very good. The drinks in the lobby and swim up bar were fantastic. Especially the mojitos. The lazy river is a nice feature of this resort. My kids loved it. There is also a ton of wildlife here. Most I've seen in a resort. Coaties, raccoons, giant grasshoppers and lots and lots of iguanas everywhere. They don't bother you at all. It was actually kind of cool seeing them so close. The shows in the theatre were all very good. One thing I would advise is if you plan to go to Playa de Carmen take a taxi from the resort. Air transat offers a free ride but they make you stop and a jewelry store and tequila factory. Those were ridiculous. Wasted 2 hours of our time with them trying to sell us over priced jewelry and tequila. But if you don't mind having a worker shadow your every move in the stores trying to sell you a $6000 bracelet then this place is for you. If you prefer more time at Playa de Carmen spend the $20 for the cab. It's well worth it. So overall it's a nice place. U will enjoy if you get it at a reasonable price.

Blue Bay Grand Esmeralda: Amazing Resort!

Went to this fabulous resort the first week of July. Yes it was hot, but so worth the trip in July. The grounds were very well kept, the rooms very clean, the food was absolutely fabulous and the staff were amazing. Especially Victor and Carlos in the buffet near the beach! Really made us feel welcome. I found the resort to be a bit big for my liking, but there were trolley's that took you around. The beach was not so great only because there was a lot of seaweed and not much of a flat a [... read more]rea for walking, but the view was still spectacular. Not too far down from the beach we found a cold water crystal blue lagoon. It was very refreshing and so beautiful. Only about a 10 minute walk from our hotel down the beach. Overall, we had a fantastic time. Would definitely recommend this hotel to anyone.

Grand Sirenis Riviera Maya: Amazing vacation at the Grand Sirenis Riviera Maya

It was a girl's only vacation and it was absolutely fantastic! Resort is absolutely beautiful, everywhere you turned you found something to admire. It was huge. I love animals and this resort has a few of them running around playing and looking for their next meal. I was quite entertained by the racoon on the beach helping himself to lunch and was able to get some great pictures of him. Our snorkeling adventures managed to take seeing a turtle and a sting ray off the bucket list. Food and  [... read more]drinks were available all day long - even the pickiest of eaters would find something to eat. They have 7 al la carte restaurants, an ice cream parlour and a coffee shop. Staff were friendly and helpful. The design of the buildings was very unique and efficient when being shuttled to and from your room. I flew with Transat and got a free bottle of Tequila and slippers. Water pressure was perfect. I also loved the towel décor staff made everyday - I looked forward to seeing the creation of the day! Ping pong, yoga, volleyball, snorkelling, kayaking, nightly entertainment something for the whole family.

Grand Sirenis Mayan Beach: Awesome staff!

I loved the week we stayed there. The staff are amazing and in particular the entertainment crew. The only drawback we found was the lack of air circulation in the theatre, so we just learned to bring a hand fan and some water :)

Grand Decameron Complex Bucerias Trademark: Amazing!!

The hotel was a lovely complex of three story buildings in bright and happy colours of the rainbow!! We had a fabulous beachfront room where we fell asleep listening to the pounding surf??the dining rooms had huge arrays of fresh fruit perfectly ripe and delish!! My favourite!! The staff were always friendly constantly cleaning and ready to help you with anything, we'd go back in an instant. Special thanks to Huong for all her help with our arrangements, 😎😎😎

Moon Palace Cancun: Great resort!

We went to moon palace on July 13 and stayed for 7 days with 14 family members. This resort was amazing for us! It is very large, the largest resort we have been to! However the buses and carts are fairly easy to access and we loved walking after the large meals! We would give everything about the resort a 5 star except for the beach. The water is murky but there is an area where you can walk out into the ocean for a fair length on a sandy floor. The food and drinks were very good. Our fav [... read more]ourite restaurant was Momo's (especially the tempanyaki table). Some of the shows in the evening were good, and others were just ok. My one recommendation for the resort is to have a better teens club. They need to have more activities that are suitable to specific ages (eg. 13,14 year olds) and different programs for 16,17 year olds). All in all, from the ages of 9 to adults into the 70's, all had a good time.

Moon Palace Cancun: Great resort!

We went to moon palace on July 13 and stayed for 7 days with 14 family members. This resort was amazing for us! It is very large, the largest resort we have been to! However the buses and carts are fairly easy to access and we loved walking after the large meals! We would give everything about the resort a 5 star except for the beach. The water is murky but there is an area where you can walk out into the ocean for a fair length on a sandy floor. The food and drinks were very good. Our fav [... read more]ourite restaurant was Momo's (especially the tempanyaki table). Some of the shows in the evening were good, and others were just ok. My one recommendation for the resort is to have a better teens club. They need to have more activities that are suitable to specific ages (eg. 13,14 year olds) and different programs for 16,17 year olds). All in all, from the ages of 9 to adults into the 70's, all had a good time.

Grand Palladium Kantenah: Amazing family trip!

We just got back from GPK and it was awesome! Our kids are 17, 11 and 4 and they are missing it already! The grounds are beautiful and very well kept. The beach is beautiful! A little bit of seaweed some days but no big deal. We loved the bridges and covered walkways. The food was great and the staff were friendly. We did lose power on and off in our room but I think it was from the thunderstorms that came and went quickly. Room service was fun and the pools were great. And the bars also have po [... read more]psicles and ice cream for the kids which is nice! We did 2 excursions. One to Xcaret Park which was amazing!!! And the second was a dolphin encounter at a hotel down the street. The dolphins were great!! The photo prices however were not! $225 USD for one disk of photos. And that was after I talked him down! Definitely haggle if you go, they're very open to bargaining. Over all the whole trip was an incredible experience that we would love to do again!

Bahia Principe Explore Akumal: Awesome trip!

The resort is beautiful and felt it was very well maintained. The food was amazing especially at the restaurants. Favorite buffet was by the infinity pool. Staff very friendly there as well. Enjoyed the relaxing experience very much

Bahia Principe Explore Coba: Good resort, bad beach

Good things: room, service, entertainment (including Tulum Resort and the Hacienda) Mediocre things: food (including a la carte), commuting, Wi-Fi Bad things: beach (rocky, narrow, water limited to waist-deep, sand barriers (ugly, unsafe), got food poisoning

Riu Vallarta: RIU VALLATRA RESORT

I book this resort through TRIPCENTRAL.CA on July 18th for seven days I was debating while booking this resort, but it worth it, the resort fabulous, the foods was great and very tasty, the place very clean the pool was very nice and relaxing . The customer service excellent, employee very helpful and friendly . the room very clean the Ac was working perfectly. the beach was on Pacific ocean , lots of waves but good and lots of breezes. the surrounding was very clean and lots to drink [... read more] and if you are drinker that the perfect resort for you. I will recommend anyone to going to that resort if you are planning a vacation in Mexico, is good for Family and if you have kids.

Royal Solaris Cancun: Royal Solaris

Un muy buen hotel, excelente servicio, alimentos de alta calidad y una playa privada sin comparacion, olas grandes arena blanca muy fina. It is a great resort to spend vacations, great rooms, great beach and great food. customer service is great, employees always willing to assist you with your inquiries and questions. I for sure would return to the Royal solaris.

Bahia Principe Escape Sian Ka'an: Great Service!

From the moment that we stepped off the bus, the staff at the resort were nothing short of amazing. The service really is top notch. We booked a the penthouse suite with a roof top jacuzzi and we were not disappointed in the least. The room is modern, spacious and was cleaned perfectly each day. We had multiple choices to eat at the a la cartes but we only ending up booking two nights as the buffet was delicious and had many choices to suit all of our needs. The pools were relaxing and h [... read more]ad something for everyone. We would alternate between the quiet pool and the activity pool depending on our mood. In both places we were served pool side. The beach was nice and was only a short trolley ride away. Service on the beach was awesome. All in all it was a great place to stay and we would definitely return. If you are eating in the buffet at breakfast or lunch, please ask for Faustino, he was an amazing server who worked countless hours and never went without a smile. Thanks tripcentral, you made our honeymoon memorable.

The Fives Beach Hotel and Residences Playa Del Carmen: Wonderful family vacation

Visited with our two son's (teens) a week ago. The resort, grounds, food and service were beyond amazing. We stayed in building 12 and loved it. We were close to the main restaurant area and a short walk to the beach. We had no problems booking our reservations for all the restaurants and were very pleased with all of them. I wish I would have discovered the juice bar earlier! If we were to point out something that could have been better, I would say the internet service. We had problems c [... read more]onnecting every single day we were there. Ideally while on vacation this shouldn't be much of an issue but we did need to have access to it for work related issues. Another thing worth mentioning is if you want to visit Playa del Carmen, don't take the jewelry store free transportation(suggested by the tripcentral representative at Azul). It was a waste of time and it cut our trip really short in town. Also watch out for the meals served outside of the hotel (in outings) three of us became really ill after the Xenotes outing (had nothing to do with the actual hotel). Overall all of our positive experiences at Azul Fives outweigh the few issues we had while there. I can't say enough about the outstanding service and the willingness of every single staff member to make our experience unforgettable. We will most definitely be going back and thank you to Nicole Kirk for suggesting such a great place!

Riu Palace Cabo San Lucas: Amazing service and location!

The service is amazing. The pools are great and the view is superb. The excursions are easy to find and safe. There is so much to do. The people and the architecture really does its best to make your stay perfect. The night theater is incredible. They all work so hard in the heat.

Excellence Playa Mujeres: Amazing Time

We have stayed at a few other AI resorts (Sandals Whitehouse, Secrets Silversands, Excellence PC) and have been on a few cruises. This is by far the best resort we have been to overall. The staff was incredible (especially the waitstaff at the pools) and the food ranged from ok to amazing. Chez Isabelle was our favorite restaurant with Basmati a close second. Our only disappointment was The Lobster House for dinner. Service was not as good as other restaurants and food was just ok. Drinks are  [... read more]great, beach and room are amazing and the resort never felt as full as it was. We have never returned to a resort but are considering it with this one.

Bahia Principe Explore Akumal: Lovely Vacay

My boyfriend & I (29 & 32 yrs) just returned home from Mexico yesterday... weather was great!! nice HOT sunny days, occasional rain but not for long. stayed in villa 72 room 21 (7221)... not a bad location .. farther from lobby (7 min walk) but 4 min walk to beach/1 of the pools/snack bar ..etc.. Resort: grounds are beautifully kept, nice/clean. Large resort but shuttles/trolleys come around often to take you to your room ,the beach, lobby, and the other sister resorts. you are able to use [... read more] any of the resorts (beach, pool, food & drinks etc..) my boyfriend and i didn't mind walking most of the time ..but shuttles do come around often. lots of wildlife around the grounds, very neat to see!! -You can use/go to any of other Bahia resorts (Coba, Si' Kian, Tulum) I found Coba had a lot of kids , tulum was a nice mix and good food, Si' Kian was quiet. before booking i was stuck between Akumal & Si' Kian because we did want, adults only...but after visiting Si' Kian im happy we went with Akumal it was a bit more lively & guests were more relaxed Wifi: free all throughout the property/resort ..even on the beach ATM: in the lobby, US $ Beach: lots of beach areas to choose from - i liked the one near the infinity pool- a bit quieter than the others...water was nice and clear..no sea weed/rocks... not too deep .. able to walk out pretty far... I can't rave about the sand/actually beach itself but it was nice ...and just to be on the beach...can't complain -never had a problem getting beach chairs / under a palm tree, or fresh towels , bars on the beach Room: nice clean rooms, bar restocked daily, clean towels, jacuzzi tub, nice shower (good pressure, nice attachments..hair dryer, iron etc..), balcony, AC & ceiling fan (always nice and cool), safe (free) in room Staff: GREAT! no complaints. soo hardworking. very accommodating. language barrier was no big deal..most could understand what you were asking for/ saying Food: lots to choose from...no shortage there, quality of the food was just okay. nothing to rave about but you won't go hungry. you can eat all meals at any of the resorts. room service available 24 hrs, snack bar open 24 hr A la Cartes: book them ASAP of you will end up not getting in or having late reservation (10pm) went to 3, all very good! try to get in as many as you can, nice change from buffet :) Drinks: ALL inclusive& Premium liqour which was nice (Hennessy, Grey goose, nice wines,Jack Daniels, lots of tequila, cocktails etc ... not watered down or cheap tequila self serve bar set up with shot glasses and about 13 different types of tequila (in the bar by the theater) open all day Theater&shows: plenty of seating, some tables, A/C. different shows every night and very enjoyable. beach party on friday nights Trips: went to Coco Bongs on the tuesday night.. 60 US included all your drinks & transportation there&back (about 40 mins each way). the bus picks you up from the hotel around 9:15 but it doesn't come to pick you up from the bar until 4-4:30. a group of us (7) got our own taxi back at 2:30 (cost us 60 US for 7 ppl) if your looking for a fun night out i recommend this. the show is great! very busy (even on the tues night) hard to find somewhere to sit (especially if your a male) they invite a lot of the females on stage / upper dancing area / table area.... bar/show goes on until about 4:30- 5 am ... great show to see if your looking to have some fun/party Trip 2: went to the Coba ruins & then to a mayan village.... great experience. lots of history & you are able to climb the ruins at Coba only. * must see/climb if able. you can rent bikes for 3 US and bike through the Coba ruins .. or you can walk... or they will drive you on bikes "Privilege Club": I read reviews to stay away & that it was a waste of time...however, they got my bf to agree to it ... in the end I was fine with the decision. We didn't agree to what they were selling but they still gave us a bottle of tequila & a 90 US spa gift certificate that my bf used for a massage. it was a 90 min presentation ... they show you areas exclusive to the privilege club (beach area, certain section of rooms - closer to the beach etc..) maybe not a bad idea for some who enjoy travelling often Location: about 1 hr 15 min drive from the airport. 35 mins to playa del carmen not much around walking distance. you can taxi to other beaches/ attractions if you wish. All in all, great vacay! I would definitely recommend the resort. This was my first time to Mexico, I prfer to travel mostly to the Caribbean.. hope this review helped :) enjoy your vacay if you decide on Bahia Principe Akumal :)