Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Heather  - 

Verified Purchaser

Melia Jardines del Rey: Great vacation for a week

We spent a week at the MJR Feb 19-26 2020, great sunny week (a few clouds), beach is amazing. Never spent anytime at the pool only about 15 minutes at the quiet one. Lobby grand, could actually be a little bigger sometimes gets very crowded. Enjoyed the walking, would not be good for someone with mobility problems but that being said they had cars taking people around. Our room was nice, clean, 17203. Think the towels were only switched up once, but not a big deal. Sheets were not changed. Air c [... read more]

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Sally  - 

Verified Purchaser

Paradisus Rio De Oro: Nice resort

Loved our room we had a wheelchair accessible room it was in a great location close to the buffet. There was a few things I was not happy about I had to pay 100 Canadian to rent a wheelchair because they only had 1 and it was out. All the walkways are all very rough I had a cast on so I had to literally hold my leg up because the bumping hurt my foot. The food was great, the staff was very friendly and could understand and speak English very well. The walkways along the Ocean site could use som [... read more]

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Nice resort

Good looking resort . Beautiful beach and grounds. Clean rooms and bathrooms . Good food especially international restaurant and Mexican . Italian restaurant not worth to try . Buffet way to busy (20 min. wait for breakfast) Shortage of cutlery and glasses for that many people . Short on staff (nearly 2000 guests in high season) Hard to find a chair and space on the beach . Loud music in the lobby at night. This is not a place for people like me who like to relax and find some quiet moments .

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LIBBY  - 

Verified Purchaser

Melia Peninsula Varadero: Amazing week at a wonderful resort - Melia Penninsula, Varadero, Cuba

From the moment we entered the lobby, & were met with a cold drink ,to our departure 7 days later, we were very pleased with our resort choice. The management & staff did everything they could to make our stay as stress free & comfortable as possible. The grounds were immaculate. There was always shade & loungers. The mini bar was generously stocked every day & the buffet had great selections. We tried the Japanese, Cuban & Bistro a la cartes - made a nice change. Our maid kept our room well st [... read more]

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Geee  - 

Verified Purchaser

Melia Internacional: Beautiful

Thanks to Heather she convinced me...Really enjoyed this hotel. The food was good lots to choose from but don't forget to bring your ketchup and hot sauce The beach was beautiful white sands well kept great service there's always someone on the beach to assist you with chairs or umbrella. Great place for kids and there babysitting that had to be booked in advance, don't have to travel with a stroller the hotel provides them at no cost If you're travelling with a baby you constantly have to ask [... read more]

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Be Kind / Be Gracious / Peace & Love  - 

Verified Purchaser

Melia Varadero: R & R Vay Cay

Needed a getaway to unplug from work and other life stressors take in some sunshine fresh air get that vitiamin D we all need to endure our long cold Canadian winters. No cell phone no internet, just a book a glass of Brandy and a good Cuban Cigar and get back to basics. Walked daily ate healthy at a Fabulous Resort the Melia Veradero. I simply called my go to travel agent explained what I needed to decompress 3 days later I was off. The staff were gracious and very polite to deal with throu [... read more]

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Private  - 

Verified Purchaser

Melia Las Antillas: Great Vacation!

Not only was this our first trip to Cuba, it was our first vacation at a down south all inclusive in over 17 years. We were not disappointed. Everything we had heard and read about the friendliness of the Cuban people was true and more! The staff at the resort all go out of their way to make you feel special and welcome - Jorje, Colon, Clemente to name just a few, and our housemaid Aimee was a total delight. The resort is attractive and clean. The beach area is amazing. The pool is wonderf [... read more]

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Amigo  - 

Verified Purchaser

Melia Jardines del Rey: Melia ...NOT

The property itself is well maintained and quite lovely. The pools are large and fabulous. Thats were its stops.....the food is less than mediocre with the same 8 items repeatrd 3 times per day. Breakfast had the addition of eggs.The ala cartes have wonderful menus .....unfortunately none of this food is available.....pork or chicken unless you wish to pay 30 cuc for the overcooked lobster. The bar and wait staff are very professional...at avoiding you and eye contact. When you can manage to [... read more]

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Private  - 

Verified Purchaser

Melia Las Dunas: Beautiful beach!

Just got back from a week with my 3 kids... we had a nice time. The resort is pretty well maintained for Cuba. There was lots of food and if you hunt around, there are some pretty good options. Service was good - but I tipped at each buffet, bar and daily for housekeeping so think we got a little extra love for that! :) The beach was beautiful - you could usually get loungers which was nice. Did three of the a la carte restaurants - Latin, International and Mediterranean. All the items  [... read more]

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Meesha  - 

Verified Purchaser

Paradisus Rio De Oro: Amazing resort

This resort was truly beautiful. We had an ocean view bungalow with an out door shower which was so unique and totally cool. The ocean was great for snorkeling, saw a lot of pretty fish. The staff were amazing very friendly and helpful. The food was really good with lots of options at the buffet. The entertainment staff were always on the go with games and dance lessons, always a lot to do. The really amazing thing was there was always beach and or pool chairs available and any given time of [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Perfect holiday!

Loved the view from our balcony on the lagoon. Very peaceful and could watch the sun rise and sunset over the water. The food was EXCELLENT. Staff lovely. I can see why so many people return to this resort year after year.

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Yo yo girl  - 

Verified Purchaser

Paradisus Princesa Del Mar: Beautiful resort but needs some work

Lovely resort but showing a bit of wear and tear, videos and pics are misleading. They showed the royal section which is only available if you book it, otherwise you are on the crowded side of the resort. Room was clean and chambermaid was lovely and always greeted us with a smile. The room was musty when we turned on the AC. The bathroom fan was broken. But otherwise quiet The sand fleas /no see ums were horrendous, I counted 150 bites on one of my husband’s legs and he had to visit the hospi [... read more]

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Vania  - 

Verified Purchaser

Sol Rio de Luna y Mares: Sol Rio de Luna y Mares

The hotel is a bit outdated ,but very clean . Everything else is beautiful, the nicest beach, the hotel band - outstanding . People are very nice. Definitely will visit again .Thanks for the nice vacation !

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Maureen  - 

Verified Purchaser

Paradisus Rio De Oro: Wonderful resort

This was our 3rd time at paradisus rio de oro and it did not disappoint. We have tried other Cuban resorts and always come back to this one. It is absolutely the best. The people are so friendly and efficient, they make our stay perfect. The rooms are superbly clean, well appointed and bright and airy. The staff goes out of their way to ensure your stay is perfect

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Rhodora  - 

Verified Purchaser

Melia Marina Varadero: Amazing Overall Experience

Hotel met our expectations, food and drinks were so good, pools and beach is absolutely amazing. Except for the overly late waiting for our room, we will still recommend this property to all our friends, families and colleagues.

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Vlad  - 

Verified Purchaser

Melia Internacional: 100% beautiful resort

Rooms excellent, service friendly,hotel very clean, good selection of alcohol, plenty of beach chairs, large pools, helpful staff,good experience overall! Close to town, beautiful beaches! Nice spa. Service 24 hours!

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Janice 02  - 

Verified Purchaser

Paradisus Princesa Del Mar: Not a 5 star.

First let me say this, the staff for the most part are wonderful. Now onto the not so goods. Our first room from the moment we entered smelled like mold. Not musty, not mildew but mold. Signs of it were throughout the main room and bathroom. Spent one night in that only to be awoken by what one would think was an earthquake. Umm no, our bed broke! Went to front desk and spent a few hours sorting that ordeal out. Finally ended up in a room with 2 twin bed which we pushed together for the  [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Another wonderful visit

This was our 10th trip to Cuba and our 5th visit to the Paradisus Princesa Del Mar. We have another wonderful vacation. The weather was fantastic and we had a lovely ocean view in the building we had requested. It was wonderful to see old friends, such as Liuba, Diane and Luisa who served us during breakfast and lunch. We enjoyed catching up with Yusmila in the piano bar and we had 2 incredible meals cooked by Evelio at the Sakura Japanese Restaurant (one was the teppanyaki style and the other w [... read more]

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Stunning!!

This resort was by far the best we've been to. We were a little sceptical going to Cuba, as this was our first trip there, but wow were we wrong. This resort has an amazing beach, lush mature grounds that are extreamly well maintained, friendly staff, quiet when you want quiet relaxation but still fun and full of entertainment when you want it. I would 100% recommend this resort. We cant wait to book again for next year.

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Private  - 

Verified Purchaser

Melia Marina Varadero: Not good

Everything was in poor condition. Cracked tiles on grounds. Food didn't seem to be replenished during meals when they were empty. Specialty restaurants had very slow service. A lot of things on the menu were not available. Seemed to have run out of wine late in the week. Coffee in room was only replaced once and there was no sugar or milk. I have been to Cuba a number of times and this was the worst resort I have stayed at.

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