Memories Flamenco Beach Resort: Beautiful Beach

The beach was beautiful. Rooms acceptable. Typical buffet food for Cuba, edible but nothing to write home about. The a la cartes were surprising good (Asian, Mediterranean, Italian). The pools were not very clean, but I didn't spend much too much time at them. Most staff were generally friendly and helpful. Learn the system for chairs at the beach and pool and you'll have an enjoyable experience. A peso or two a day and you will have your waiting for chairs at your spot when you come to the beac [... read more]h each day.

Sanctuary at Grand Memories Varadero: Awesome place to stay

Our rooms were excellent, the service went above and beyond. Our butler Malitza was super, could not have asked for better service. I liked that everything was close, the restuarant, the bar, the beach, all were within 2 minutes of each other. I will never stay anywhere else but the Sanctuary

Sol Turquesa Beach: Memories Holguin

buffet was bad. sometimes no bread, no bacon, no eggs. One type of cheese, same boring pasta every time, limited fresh fruit. Sports bar seldom had food they were supposed to have. Beach snack shack had one guy cooking, gathering dishes, cleaning. just steady supply of gross burger patties and hot dogs....no buns. Had a nice piece of plastic in a burger one day. a la carte dinners were fine. Front desk service frustrating. Under staffed, language barrier. Lady pouring my coffee had better englis [... read more]h. Diamond club beach area was great. Beach was kept clean in populated areas but walk any further and it looked like that's where they threw all their garbage. Rooms were clean. Had to keep asking for toilet paper. Had fun because of the group we were with, but would not go back.

Sanctuary at Grand Memories Varadero: Amazing resort!!!!

Our first time at this resort will definitely not be our last! The junior suites we stayed in were very spacious and clean. The pool view rooms we had had awesome views. The pool area has WiFi so we could access WiFi from the comfort of our balconies(as opposed to a crowded lobby elsewhere). The staff was very friendly, our butler Militza was amazing-answered any questions we had and was quick to resolve any issues we had. The restaurant staff greeted us every morning/evening like family. The fo [... read more]od was some of the best I’ve had in Cuba! The pool/pool area was always clean, and the entertainment staff did a super job everyday-my family really enjoyed the water aerobics! I can’t wait to go back to this resort.

Sol Turquesa Beach: Not Great

Not only was the food bad but they ran out of bread, eggs, French Fries and other items. I’m covered in bug bites which I’m sure are bed bug bites. We paid extra for the Diamond Club rooms that were supposed to be refurbished but they were the same as all the rooms. We were supposed to get beer in our fridge every night but most days it was not replenished.

Memories Flamenco Beach Resort: Would not recommend this resort

This was my first time in Cuba, I have travelled to many other countries and not all were all inclusive. I went with an open mind given what I had heard about Cuba. First thing is our dollar....it cost us 1.34 Canadian for one Cuban paso which I thought was outrageous. Remember they have two paso’s one for tourists and one for the locals. The bartenders were great as long as you gave them a tip, I don’t mind tipping but I’m not about to tip every time I want a drink especially w [... read more]hen they only fill a small plastic cup three quarters. Pool pirates was the name I gave the guys around the pool. In the evenings they would remove at least half the chairs. When people showed up in the mornings looking for chairs these guys would ask how many chairs they needed. They would go get them from wherever they hide them they expected a tip for providing chairs. In all my travels I have never seen this behaviour before. Pool entertainment was good but they repeated the same activities everyday. Evening entertainment was OK.... Beach was great, sand was absolutely gorgeous and the water was very clear. Beach towels....you were given a towel when you checked in, most towels looked like they had seen better days. The hut where you were to go to exchange your towels was never opened if you asked someone if you could get clean towels they would direct you to the hut when you tried to explain that it’s never opened they simple said sorry can’t help you. Most people brought their own knowing this was an issue at this resort. I don’t expect a clean towel every day however every third day would have been nice, I ended up buying a beach towel for $20.00 paso which is a lot more then you would pay even in Canada. The toilets around the resort were horrendous they never seemed to have toilet paper and they stunk really bad. People once again said they have learned to bring their own toilet paper, I choose to go to go to my room. The route however took me past these three cubans that were handing out hand made grasshoppers and hats, gave a couple of paso’s the first couple of days but after that it got very annoying. On guy wanted to exchange three Canadian dollars for three paso’s I said I would give them two based on the exchange rate he gave me a nasty look and walked away. The food was decent however it was the same thing every day, the grills that grilled fresh fish, pork chops and beef were always lined up at times you could wait up to half hour. A la carts...our first one we went to was terrible we ended up going to the buffet afterwards. Second one just as bad and once again we went to the buffet. The rooms are old and could use some work we had dirty towels in our room on the first day, I complained and after that the room was cleaned. I left five paso’s and expensive candies everyday for the maid. They work from morning to late afternoon and the work is back breaking which is why I left the money. Most people tip bartenders and waiters but not the maids. I usually leave two to three paso’s for the servers at the buffet, as well I did tip the bartenders but not every drink. In all I think I spent about 160.00 Canadian over the week in tips and the purchase of the towel. My brother has been to Cuba thirteen times over the years, he thought this resort was a big disappointment. I was the one who recommended this resort based on the star rating and recommendation from trip central. You pay more based on the star rating and this resort in not a 4.5. I certainly will not go back to this resort but may look at other area’s within Cuba to visit if their paso improves.

Memories Flamenco Beach Resort: Amazing time!!

It was a beautiful trip all around. The hotels were nicely cleaned everyday. The ac worked perfectly. Very cozy rooms, big balconies. The food was way better then I expected. The staff were so friendly and awesome, Especially the entertainment staff. Pools were beautiful and the beach was the best!! The sand and the water was to die for .. For my first ever trip to Cuba I enjoyed it so so much. Was very sad to leave .. will hopefully return in the future ! A big Thank u to Daniele for recomme [... read more]nding this resort along with others.

Sanctuary at Grand Memories Varadero: Beautiful resort

From the moment we stepped onto the property, everything we saw was just beautiful! The rooms, pool, grounds, dining area, beach. Everything! The staff were the ones that really made our stay. They were friendly, polite, helpful, and knowledgeable. We had an amazing time.

Memories Trinidad Del Mar: Great vacation!

We have been to this resort many times and under the memories management found the food is better and the water pressure is great. The new paint job really brightens up the resort and rooms. As always the staff is wonderful. We will definitely return and recommend this place.

Grand Memories Varadero: Worst resort ever

Well how do i begin about this nightmare of a vacation. I had no issues at all with my booking agent but the resort itself is another story. First day i got sexually assaulted by a man working the grounds. Not to mention all the cat calls from every man that works there. Sorry but if i don't know you don't touch my body. Then i had lent a dress to a friend to wear and she had left it at the front desk when she was done. Even took a photo of it when she left it. I went to the front desk to ask ab [... read more]out my dress and they said it wasn't there. After fighting with the staff I ask for the manager and asked him if he had seen the dress in the picture I had showed him low and behold it was right on the desk behind the lip. He literally moved 1 foot and grabbed the dress. So trying to steal from me much? Then as I was checking out they tried to charge me for a wine that I never had the entire trip. I did not drink a single bottle of wine while I was there. That's fine and dandy we got that sorted turns out there is another girl there with the same middle name as me. But when I ask for a proof that nothing was owing on my account it was like pulling teeth. All I got was attitude. The service there is absolutely horrible the food there is absolutely horrible I physically got sick from the food three times. This is one Resort I will never go back to and I've been to Cuba five times now. I just hope someone else there reads this and takes my warning to Heart.

Memories Trinidad Del Mar: Very nice resort

Very nice hotel, clean rooms, colorful, freshly painted. Designed in such a way that it is close to the beach and to all facilities. Very friendly staff. Good food. Close to Trinidad, which is full of music especially at night.

Memories Trinidad Del Mar: A beautiful resort

Memories is a nice clean resort and well layed out, food is excellent, and have alcartes, rooms have been updated and have new curtains and bedding, beach is beautiful along walking Beach they had two pig roasts down by the beach two times. We were there for the week and it was great I would recommend this Resort and we would definitely be going back again service is outstanding staff go out of their way to be very helpful Levi the Sunwing rep is there all the time and he's full of information,t [... read more]ake a day trip because they're worth it, and see the town of Trinidad we will be back again

Memories Caribe Beach Resort: Amazing staff

We had a wonderful relaxing time during our week at the Memories Caribe in late February of this year. A huge thank you to all the staff who made this trip as wonderful as it was. The resort was spacious, clean and as mentioned, made for a very relaxing vacation. We will definitely be returning in the future.

Sol Turquesa Beach: great resort

The hotel staff service was always friendly and efficient, The resort pools are the highlight, beach was great ,good beach bar ,grounds clean ,well kept, There was some supply issues ,not the hotels fault, ,overall great trip will be returning

Memories Flamenco Beach Resort: Not Bad

We stayed for 7 days recently and I would say that the beach is amazing! Food was quite good and the food service staff were very good always. I think there might be issues at the front desk or maybe its just a one off situation but I found the customer service there poor on several occasions. The grounds are well maintained and the lobby bar is a great place to grab a nice drink or coffee and hang out. If you get booked into building 8 be warned its Not great and the house keeping i [... read more]s poor for some reason. We were booked into building 8 and our room was very rough with stains on the bedding, couch, walls and curtains. Expect lots....and lots of mosquitos also. Luckily we were able to.change rooms and buildings within 24 hours and the room was clean and had way less even minimal mosquitos. The entertainment staff were always on point and very professional. Its a half decent resort for families and couples. The beach area had lots of seating avaliable however you still may want to get there earlier to get a seat if its busy.

Grand Memories Santa Maria: beautiful beach, low accomodations

It used to be better last summer. Moisture in rooms smells bad, dated furniture and television set; for sure it wouldn't make it for 3 stars, let alone the 5 that they are claiming. We booked 2 rooms in the same place, we got there 2 rooms in different buildings, 5 blocs distance from kids. We moved twice, because the second room was with no functioning air conditioning. Food was not very good. No sliced bread, if for salads, you have one day, the other day forget about it. Variety of drinks dec [... read more]reased considerably (no ingredients for some of their basic ones) the beach though, is one of the most beautiful I have ever seen, white sand, turquoise water, food access and drinks on the beach. People should respect more this beauty of nature, because I’ve spent time cleaning the cigarettes buts and plastic cups on the beach.

Sanctuary at Grand Memories Varadero: Amazing resort

My husband and I were looking for a quiet week away from reality....... Sanctuary hit the spot! Great resort. Will definitely come back! From beginning to end. We had no regrets The trip was awesome From start to finish of our holidays Juana was a great Butler and catered to all our needs. She was great and I would recommend her to anyone. The hotel is a little run down and the food was”pretty good” for CUBA I really enjoyed eating at the a la carte restaurant fir all our meals! [... read more] That’s was the best part of our trip. No buffets. No waiting in line with a bunch of people breakfast lunch and dinner We tried an a la Carte in the grand memories part and was very disappointed Don’t go! Stay in the sanctuary part as that’s all you need! The beach was paradise. The drinks were also good. Bar tenders were always happy to serve us. Thank you for a great week, Sanctuary. See you guys soon!

Sanctuary at Grand Memories Varadero: Amazing redort

My husband and I were looking for a quiet week away from reality....... Sanctuary hit the spot! Great resort. Will definitely come back! From beginning to end. We had no regrets The trip was awesome From start to finish of our holidays Juana was a great Butler and catered to all our needs. She was great and I would recommend her to anyone. The hotel is a little run down and the food was”pretty good” for CUBA I really enjoyed eating at the a la carte restaurant fir all our meals! [... read more] That’s was the best part of our trip. No buffets. No waiting in line with a bunch of people breakfast lunch and dinner We tried an a la Carte in the grand memories part and was very disappointed Don’t go! Stay in the sanctuary part as that’s all you need! The beach was paradise. The drinks were also good. Bar tenders were always happy to serve us. Thank you for a great week, Sanctuary. See you guys soon!

Memories Flamenco Beach Resort: NICE RESORT

We just returned from Memories Flamenco 5 March 2019. We had a pretty amazing time at this resort. The beach, the grounds, the pool, the entertainment, and the majority of the staff are amazing. The Diamond Club purchase worked out perfect for us, we enjoyed the separate area on the beach, and the beach beds as well as the waiter service on the beach (which wasn't always a given). Our own bar and grill on the beach was a bonus as well, and the grilled chicken, pork, rice and freshly made [... read more] French fries were pretty good. There was fishy stuff served too - but I was not interested in that. We made this our biggest meal as the dinners were not always that good. The food in the buffet was not our favourite and it was smokey and hot and smelled gross, we thought, others loved it, others liked it. We ate at the Diamond Club restaurant every day for breakfast, did our lunch on the beach and then did the dinners at the restaurants at night. We didn't get into the Italian one - and the only one we really like was the Asian - it was quite good. The rest - OK. The little café makes some hamburgs and hotdogs and fries, which we didnt eat - but the pizza they made - was pretty good. I also believe you can visit the other Memories resort - just down the beach - for what I am not sure - mybe just drinks. We will do that next time. There is a sports bar there, that we didn't go in - but I think they may serve food as well. The Diamond Club Ocean View Junior Suite was pretty awesome, in building one. It was a perfect location, I found the beds quite comfy, we had lots of hot water and the air conditioning worked great. The bathroom was a little rough, but served its purpose. We were a little iffy on the black mold that we discovered on the buckled wall in the bathroom, and then later around the air conditioner, on the grills of it, and then on the fan type thing that was outside of the bathroom. Very humid there, so I guess kind of a hard thing to avoid - but we felt it unhealthy, and not preferred. The service at the Diamond Club check in desk is superb, they gave us everything we asked for. Others were not so pleased - but we showed up every morning with a smile - and made our list of things. I forget my favourite's name - but I think it is Ilyana - or something like that - she is awesome. Bring whitener for your coffee for the room - there is none - or we grabbed cream from the bar. Some of the girls at the other check in counter can be a bit snarky - and we thought that was unfitting and unprofessional. If you are looking for an excursion, without being stuck in the bus all day - and a better deal - contact the taxi driver Raulitos (ask at the diamond club check in desk if you cannot find him - he drives a nice air conditioned yellow cab). He is the young Raulitos, who is handsome, speaks perfect English, is vey knowledgeable and will take you wherever you want to go, for a fair price. You can come and go as you please then, and travel on your time - not the tour bus. Tip him well, he is a sweety! Sunwing ran the excursion well - we had a great flight - 20 min bus ride to the resort - and great on our return. Also, Trip Central, great to deal with. I would suggest you bring some Pringles, and snacky type stuff - as there is nothing like that to buy at the resort. So all in all we enjoyed our stay - the food - we didn't love - the mold in the room - we didn't love - but everything else - was heaven. I will return next year, without a doubt.

Memories Caribe Beach Resort: Home away from home!

We have just returned from our fifth stay in 3 years ! We have bonded with many staff that always go above and beyond to make us feel at home. From the minute we arrive to the minute we leave we are comfortable and always amazed with everything ! Big thanks to Alfie D'uva @ Trip centeral for always insuring our vacation is booked properly and everything is taken care of !! We are already counting down the days till we return !