Riu Cancun: Nothing to complain about!!

This resort was amazing, it was clean, well staffed and they were all so great and the amenities were all so good as well, they had a show every night that was always entertaining, and the place although busy was not overcrowded which was nice. The pool fun staff were so enthusiastic and all the activities were a lot of fun. The rooms were nice with all rooms having a great ocean view with a private balcony. We tried the Japanese and steak House restaurants. The Japanese was definitely worth it  [... read more]but the steakhouse was a bit long with a group but might be better with a couple. Overall great vacation!!

Secrets Vallarta Bay: Wecome Home

Secrets, my husband and I have been going to secrets quite often now. We just love what it offers. It is so close to the down town area, which we love to walk. The resturants, and the Staff are so amazing.. As they always remember us and call us by our names. many hugs are given. They work hard to make sure our stay is the best. The Spa is a great place for relaxing and being pampered. Our rooms all have a great view of the Ocean.... :) The grounds are set up for family on one side and adult on  [... read more]the other depending on your needs.. Our rooms are spacious and is now feeling like home, missing it already.. Thanks to the Staff for making it so special.. Cant wait to come back.... Hola .

Bahia Principe Escape Sian Ka'an: Amazing resort

We stayed at Sian Ka'an and it's very nice. The staff is very nice. The food is great, lots of selection. The rooms are nice and modern. Quiet resort for people looking to really relax. If you were looking for something more livelier, then take the trolley to Akumal. The beach is great and plenty of beach chairs. The pools are also great too!

Bahia Principe Explore Coba: Location matters

Well managed hotel in general. Big property, pools, gardens, restaurants - everything clean and in a good shape, although thatch roofs do need some maintenance. Rooms - mediocre, nothing to be delighted about. Conditioners need replacement/upgrade as some are leaking, and our room in particular was really humid, i.e. AC couldn't cope with it, so I've brought all our stuff back with the mould smell. And I really do not appreciate the charge for safe usage. Hotel is supposed to have some level of  [... read more]responsibility for your belongings, since you pay for your stay to not only be comfortable but somewhat safe. Yet, you're expected to pay extra to be sure you're not being robbed while you're at the beach. And these lock boxes are not difficult to force, I'd say. Hard working and always smiling personnel, respect to all the staff members - they're definitely making this hotel better. Great food at the buffet. We were staying with kids, so we were always among the first visitors at the buffet, and food was nice and hot. Good soups and porridge, so my 1-y-old was never hungry. Decent variety of fruits and salads, roast chicken and roast beef were really nice. Not too much of grilled fish to choose from - I'd prefer more local fish rather than defrosted salmon, but fine as well. Freshly baked croissants - my compliments to the baker. Gotta mention the icecream - a real highlight of our stay. My personal dislike goes to location - too far from the beach. I prefer beachfront, and book this hotel only because our friends were going, and it's always better to travel with friends. They say, you can get to the beach in no time from anywhere... well, it's kinda untrue - you can get there from main lobby and kids pool, but be prepared to wait. The average waiting time for us at the lobby "bus stop" was 15-20 minutes. Mojitos were good, wines - hit and miss. Do take taxi and go to Akumal Bay to swim with turtles. Go early in the morning before all the other groups arrive to avoid the crowd which muddy the waters. Fantastic kids shows - dance routine, costumes, real hard work. Would not come back through no fault of the hotel - location matters for me. Iberostar Lindo is way better in this area.

Bahia Principe Explore Akumal: Spectacular Resort

This resort was simply amazing. The grounds and rooms are beautifully kept and you want for nothing, except more time to be there. The food is wonderful, no need to book the speciality restaurants as the buffet provides a wonderful dining experience. They do roll up the sidewalks around 11pm, but there are plenty of nightlife spots on the sister resorts. The pools are amazing as is the beach. Service, well what can I say, well above expectations. Worth every penny.

Valentin Imperial Riviera Maya: Great Experience

Service was unbeatable and the food and drinks were amazing! Loved the Piano Bar and their martinis - The Imperial was delish. Resort was beautiful and very clean. Lots of great activities at the pool. Had a great time!

Hyatt Zilara Riviera Maya: Another great vacation at secrets capri

Once again our stay at secrets capri was fantastic. It was our second time in 3 years. Its a small resort witch make it easy to find everything.You get to meet lots of people. We love the adults only. No bracelet. No towel card. You dont have to reserve to go to the restaurants. The food was great. The drinks where excellent. Juan at the pool bar is the best bartender in mexico. The intertainment staff once again didnt disapoint. Hector, Yoshi and Ellizabeth made the activities fun. Very friendl [... read more]y. We had booked a deluxe tropical view room and since it was our seconde time their they upgrade us to a ocean view room. The resort was always clean. We will try to go again in the next few years.

Riu Palace Pacifico: Great resort and fun town!

Pros: Hotel and entertainment staff were great! Pool games and swim up bar were always fun. Beautiful hotel and grounds are well kept. Food was plentiful and available at all hours. Con: The bad reviews about the beds being hard and rough are true. However, you shouldn't be in there long anyway, get out and enjoy the weather! Cheers

The Reef Coco Beach: Good value for the money.

Don't go to this resort with 5-star expectations. That said, the staff was 5-star and the food was a very close second. Overall a great experience. Great food! Great fun! Great staff! Rooms were very basic but clean. A small resort which made it feel very safe and comfortable. Security on duty 24-hours a day at the beach and lobby. Beach was nice but lots of boats in the water anchored outside of the roped area. Not sure why they set anchor there when there are no other boats to be seen in the a [... read more]rea. Birds made their presence known at the pool area when people fed them and left plates with leftover food on their lounge chairs. Signs advising guests not to feed the birds and not to leave food out in the open would be helpful. Activity staff was great! Not much to do in the resort after the nightly show. Just a sports bar (very small) with a nice, small patio overlooking the ocean. Would suggest dinner after the show which is every night at 8. 5th Avenue is three blocks away with lots of shopping and heckling from vendors. The ferry to Cozumel is within walking distance at the end of 5th Avenue or by walking along the beach (about a 30 minute walk or 10 minute cab ride). Buffet was great for breakfast, lunch and dinner. Didn't try the Mexican restaurant. It was $6/person which didn't make sense considering it's an all-inclusive resort in Mexico yet there was no additional charge for the Italian or Japanese restaurants. Italian restaurant was awesome (too much food) and the Japanese restaurant was very entertaining with good food. I would highly recommend this resort if you're looking for a quick, safe, no-frills and affordable holiday.

The Fives Beach Hotel and Residences Playa Del Carmen: Go to this resort now!

Amazing resort! The staff were great, the food was amazing with lots of options, the beach was beautiful and the pools were a blast! Everything is very accessible and the resort is easy to navigate. You won't be disappointed

Hyatt Ziva Puerto Vallarta: Great location

The hotel is on the best beach in PV, the views are exceptional and the water was amazing. The food was a 7/10, not enough variety in my opinion. Service was pretty good, not a 5 star. Once concern is they did not run their beach/pool cups thru the dishwasher, they use a chemical dip. Not a fan of thi, bought my own cup to use. The hotel is old with some updated elements, however the views from room are a 10/10.

Riu Tequila: Authentic Mexican Experience

The Riu Tequila is a great resort that is designed in the old school hacienda style, which I really enjoyed. The grounds are kept in a clean and immaculate state by a really dedicated staff. The resort does show it's age in some areas but I prefer that to a brand new resort that has no flaws but is styled like a downtown condo. The best part about the resort has to be the staff, they are so welcoming and professional. Additionally, the food and drinks are also top notch. The buffet offers so ma [... read more]ny choices and has a different theme each night. Our family travelled with a teething toddler so we chose not to try the a la cartes as we wanted to be able to eat as soon as we sat down. Our room was clean and stocked with lots of water, pop and beer every other day. The resort has two storey haciendas and is flat, so great for people with mobility issues. The clientele was a mix of Europeans and Canadians for the most part and everybody was friendly.

Grand Oasis Riviera: Beautiful Resort

This hotel was great. The food was good, the view was amazing, it was very clean. The one downfall I experienced was a lack of willingness to accommodate reservations for dinner. There were three restaurants we were unable to get into and the ones we did were after 9pm and the resort was not busy. Besides this, the waitstaff were amazing, kind and caring. The beach was spectacular and the games and shows were fun!

Grand Oasis Riviera: Nice resort

Everything was nice and clean. Service was great. Food was different but ok. Rooms clean but could still use some updating. Other than that everything was ok.waiters and maids were very good.i could go back.

Barcelo Maya Palace: Absolutely amazing resort

Barcelo maya palace deluxe was perfect for our family of 5. The hotel was very clean, our room was a perfect size. The staff were very friendly and helpful. Food was amazing. We will definitely be going back.

Riu Palace Cabo San Lucas: Trip of a Lifetime!

WOW! The RIU Palace was amazing! Not one negative aspect. The food, resort, cleanliness, staff, weather, booze & excursions were all so perfect. My 18 yr old daughter and I went for a week and we met so many people and made so many unforgettable memories. To win a trip would be perfect, our last getaway before she attends college. Thanks to Laura Spry our travel agent she new exactly what we wanted and went over and beyond. Thanks Trip Central

Grand Palladium Select White Sand: No words but Amazing

The resort was absolutely beautiful I am brining my kids to the Grand palladium resort when they are Olde to enjoy all the adventures they can .. the staff bar tenders chefs Bell boy security are all the ideal for customer service

Krystal Grand Puerto Vallarta: Great Experience!

We had a fabulous time! The staff were incredibly helpful, kind, and energetic. The room was clean and comfortable with a great view. The buffet was excellent and featured a different theme each night.

Bahia Principe Explore Akumal: Nice resort

Very large resort and well kept. Grounds are lovely and rooms clean. Hotel was very accommodating changing our room as we were not happy with the first, which we appreciated. . Buffet is huge and food very fresh we were impressed . Restaurants were good except for French. Don't book this one it is not good. As a whole I would recommend this if you like large resorts, but be prepared for very slow service. Pools were nice but we did find the beach disappointing from what we're used to in Cuba and [... read more] Dominican.

Bahia Principe Escape Sian Ka'an: Relaxing

Very relaxing, quiet, clean, good staff and friendly. The only thing I didn't like was the that we paid for an evening with the Tenors but the Tenors were only there for 45mn and one of them was missing...$160 for 45mn performance is way overpriced!