Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Lily  - 

Verified Purchaser

Barcelo Maya Palace: Amazing resort

Beautiful beach, clean surroundings, excellent restaurants and high quality food. Friendly staffs everywhere, specially In buffet they are almost raining between tables to take away used dishes. Entertaining every night every where so gusts never felt boring.

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Johnny  - 

Verified Purchaser

Barcelo Maya Colonial: Huge and wonderful resort!

Hotel staff were great! Very spacious and clean rooms. Grounds very well groomed. Shows were wonderful! Food was exceptional, especially the Capri Italian al la carte. If your going, you need to take the Mayan Ruins excursion aswell as the Rio Secerto. Both well worth going on.

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Laurieb  - 

Verified Purchaser

Occidental at Xcaret Destination: Vacation in paradise

The Hotels settings were breath taking. It was a like a little village nestled in the jungle. Couldn’t have asked for a more beautiful place. The staff were friendly and inviting and went out of there way to make you feel welcome.

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Katiie  - 

Verified Purchaser

Barcelo Solymar: Amazing resort

the resort it self was amazing! food was great although could have changed the foods once in a while, beaches were amazing , our room got an upgrade to a bungalow due to renos, which was fine. minutes from town shopping and amazing staff. pools and bars were amazing, will be comming back soon:)

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Tobs  - 

Verified Purchaser

Palma Real: Surprisingly good!

My 3rd time here recently (Sept 28 to Oct 5 2019. Not much has changed since I was first here 14 years ago. It's a nice resort. Basic rooms. Beds could be a little more comfortable but still adequate. We had a few nice surprises with the food...a couple of our meals were extremely good. always something good to eat...we never went without. Beach is beautiful. Bar and restaurant there are awesome. Staff was nice and helpful. One of the pools is closed. The one with the pool bar. Hotel is downto [... read more]

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Beachguy  - 

Verified Purchaser

Palma Real: Worst vacation ever

It was not a good experience. The hotel is in bad condition, rooms are moldy and smelly. The bed sheets were damp and smelly when we arrive. It took 4 hours for them to be changed after complaining to the front desk, by then it was almost midnight. While they did tidy up the rooms everyday, some towels were not fresh, seems like unwashed. The food is not clean, flies everywhere, cockroach in soup, when complained to the cook, he said it was just spice, errrrrrr.

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Absolutely amazing

Occidental xcaret was the best resort that we have ever stayed at & we have been at at least 40 different resorts, the grounds were beautiful, the hotel was very clean, as I am a cleaner & look for this, food was great, hotel staff make you feel very welcome, beach was amazing, we picked this resort because of it being in the jungle with all the wildlife & the xcaret park next to the resort we didn’t expect to have such an amazing time, we plan on going back in May & we have told all our famil [... read more]

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Pasha  - 

Verified Purchaser

Palma Real: Love this hotel

I always stay at this hotel, amazing staff and in terms of room and food; you get what you paid for. I usually dine out most of the time, depending on the night and the type of the food available at the buffa. Overall the location is 5 star and that is what I’m looking for.

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Deeder73  - 

Verified Purchaser

Allegro Playacar: Beautiful beach!

Grounds well kept, someone always sweeping and trimming plants and trees. Rooms very small but clean.Air conditioning worked well. We were in room 5212, great location close to pool and beach but unfortunately some very loud people out at pool till 3-4 am screaming and swearing which was a little frustrating as I had two children with me. Probably should have complained but my own fault I hate being that person. Food was overall great could use some more kid friendly options as they were not int [... read more]

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Margaret Bennett  - 

Verified Purchaser

Allegro Playacar: Good

Staff was very friendly rooms very small but clean lunch and breakfast were the best meal of the day. Needed better variety for dinner. Beach was amazing the value for the money was good.also needed some work on the evening entertainment. Traveled with children and all the staff treated them like they were kings and queens couldn’t ask for more.

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Monika  - 

Verified Purchaser

Barcelo Solymar: Worst resort

I came back very sick ( until now ). Bacteria in the water and food. There is no hot water in resort . Food every day the same . In cafeteria no ac that is why bacteria in food. When I buying calling card ( wifi ) for one person one $ 1 us dollar for someone else $3 us dollars. Everyone have different prices for the same thing, There is no disco or entertainment in resort . Stop lying on your website about disco or drinks international 24 hrs. doesn't exist. there is only beer after 22.00 [... read more]

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Private  - 

Verified Purchaser

Occidental Tucancun: Excellent hotel with a relaxing atmosphere

Great hotel with options to be away from the crowd. Lots of little quiet spots for real relaxation. Food is ok, staff generally very nice and friendly. Situitated 60 steps from a mall, great for a stroll when you need a break from the sun. The beach is really nice, it's pretty empty in mid September. Great for body surfing on waves up to 3 feet. Only down side is weeds, lots of it.

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Private  - 

Verified Purchaser

Palma Real: Good resort

It is a good resort situated close to everything. I have been a few times and the staff are friendly and helpful. The food was okay and great deserts. Lots to do in the area also. The resort has several swimming pools and a snack bar as well as a few a-la-cart restaurants including Cuban and Italian foods.

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Private  - 

Verified Purchaser

Occidental Caribe: Not my type of Resort

The resort was way too big for my taste. The large pools were very clean but completely packed. The beach and ocean were beautiful however the waves stopped you from swimming. The rooms were clean but could have done with an update. The grounds were well maintained and spacious. The food was ok and you certainly wouldn’t go hungry. Not all, but the majority of employees didn’t seem happy and tried to avoid you unless you were tipping.

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Private  - 

Verified Purchaser

Occidental Caribe: Not good, not bad

Positive aspects: - very close to the airport - nice beach - decent food - good beds - nice grounds - beach towels - never had issues changing them Negative aspects - check in is very slow...we were 3-4 families arriving together and it took forever...wondering how bad is in the season - The first room they gave us it was next door to the casino....I believe they should use their common sense...and not assign rooms next door to the casino to families who travel with small children -  [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: A great time!

Reviews look very mixed online, but in reality, it was a great trip! Food was good (for Cuba standards), hotel was good, activities were good, everyone was so friendly! Great location - close to Varadero town and 2 hours from Havana. Would definitely go to this resort again!

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Erialexlaro  - 

Verified Purchaser

Occidental Caribe: Party central ?

Great hotel , beach front. Food was lacking quality. Friday to Sunday is a pure party, locals and all. Definitely recommend but you’ll need to get a room away from poolside to be able to sleep nice and tight

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Amazing resort !

Barcelo Bavaro Beach is an adult only hotel part from the Barcelo Bavaro Palace .It has all the options and you can enjoy both hotels and their amenities .The grounds are beautifully maintained, service and staff very friendly, beautiful beach shallow water ideal for swimming.Our experience for the 5 time beautiful as usual.

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Ofir&jess  - 

Verified Purchaser

Barcelo Solymar: Most Breathtaking Experience

There is no doubt that we would’ve had a better stay in Varadero. The resort was beautiful with the beach just a few steps away and the food and drinks were always well put together. The staff was always so welcoming and made sure we were satisfied. We cant wait for our next trip back in the near future.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Spectacular place!

My husband and I returned to this resort third time because we love this place so much! We took our friends with us this time and they've been also amazed by the beach, restaurants, evening program and disco, and also food. We loved to eat at the beach restaurant where you can enjoy the beach view. Personal working in this resort keep this place very clean and tidy. We can't thank them enough for making our vacation special every time we come here.There is everything you need! I would recommend  [... read more]

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