Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21823 Reviews)

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Jonpaul  - 

Verified Purchaser

Bahia Principe Explore Tulum: Very nice resort

Went to a wedding and it was amazing. The hotel staff are nice and the maids are very good and helpfull. Beaches are nice but there is some rockey parts and the pool with the swim up bar has some fun activities.

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Dscoochie  - 

Verified Purchaser

Hyatt Vivid Playa Del Carmen: Very good - 4.5*

Transfer longer than expected - arrived at airport at 945am, finally got to hotel at 130pm. Check in - quick and easy. One of the two rooms we booked wa ready. The other couple had to wait. Cool cloth and drink. Very nice. Room - beautiful. Large and kept very clean. Our rooms were fight next to each other as we requested. King beds as we requested. We had 811 and 812. Quiet rooms near quiet pool and coffee house. Amenities okay. Shampoo and body wash kinda cheap. But they have bug spray and h [... read more]

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Teri  - 

Verified Purchaser

Grand Park Royal Cozumel: 4 star service!

Loved the resort, it's compact and that means no long walks to rooms, beach or snack bars... Excellent food, loved the ice cream cafe... Shows weren't very good compared to other larger resorts so that was a disappointment . .theatre seating was concrete too..no padding to sit on . .should have cushions...same for beach loungers...

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Pjb1  - 

Verified Purchaser

Catalonia Yucatan: Great Girls Week

Fantastic food, service, amenities. Juice bar was a nice surprise! Felt safe walking outside the resort in the gated community. All excursions booked through Airtransat rep Anna were terrific - her service was exceptional.

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Jadeleh  - 

Verified Purchaser

Dreams Sands Cancun Resort and Spa: Incredible experience

From the moment we walked into the lobby to the morning we left to return home the experience at this resort was top notch. The service was impecible, the staff friendly and very helpful. The food was absolutely delicious with lots of variety. Any other time I would be sick of the buffet by the third day but they had endless options. I ate at the Italian and the Asian restaurants and the food was amazing. We had a room on the 6th floor with an ocean view and balcony. Highly recommend having a ba [... read more]

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Jackson  - 

Verified Purchaser

Riu Emerald Bay: Beautiful Resort

The RIU Emerald Bay is a clean, well groomed resort. The staff are very attentive and friendly. Room was clean and the beverages and water were re-stocked frequently. We had heard complaints about the elevators being slow at times and were pleasantly surprised that this was not the case. I guess if you are in no hurry to get anywhere (and why would you be on vacation) then the elevator issues would not be evident. The food is plentiful though not exciting and the two al a carte restaurants that  [... read more]

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Liz2737  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Great Resort

If you are looking for a relaxing vacation with a beautiful beach, this is the resort. The rooms were clean and the bed was comfortable. The food and service was very good. I loved the live music / DJ every night down at the pool bar area. We had an amazing time.

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Sampsonshauna  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Nice resort

Nice resort, I have stayed in nicer. Food was great, pool was great. If you are a beach person this is not the resort for you. Lots of beach erosion and sand bags. Entertainment staff were great especially PEPE. Rooms were ok, my AC didn't work but I also didn't call to have it fixed, it was too late when I realized it wasn't working. All in all we had a great vacation.

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Moeandmon  - 

Verified Purchaser

Golden Parnassus Resort & Spa: Alright

It is small, Did not like late check-in. 3 pm No fridge in rooms Did not like getting up at 6 am in order to get a chair. Never up early enough to get on beach. Needed more umbrellas The buffet for dinner should be open All staff were great! but the weather was awsome !! Sun everyday

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Wh_itney  - 

Verified Purchaser

Bahia Principe Explore Coba: Enjoyable stay

The hotel is very nice and is part of a larger 4 resort complex. Very easy to access trolleys to get anywhere you want. We were left somewhat disappointed by the a la cartes. The buffet has a great selection. We upgraded to the Royal Golden but do not think it was worth it. The rooms were large however had a musty smell (we were on the ground floor). Was a great vacation but prefer smaller resorts.

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Pr99  - 

Verified Purchaser

Sunscape Sabor Cozumel: Great Resort

We had a great week at the Sunscape Sabor Cozumel Resort Apr 9-16. Transfer from airport very smooth, checked in without a hitch and our room - although garden view (parking lot view mostly) was in a very convenient place to all amenities. The air conditioner was not the best but we don't spend much time in the room anyways. The resort itself was beautiful, all restaurants oceanside and the sunsets gorgeous. Food was great, drinks plentiful and the staff was incredibly friendly and helpful. We w [... read more]

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Gunner  - 

Verified Purchaser

Grand Sunset Princess: Very good overall.

Nice, well appointed suites. Lots of Canadians...a plus!! Platinum section worth upgrade with good value with own pool . bar, lobby, lounge, concierge etc. Staff excellent, very friendly a wanting to please with excellent service. Beach shore was nice, but rather rocky in water for swimming. Food generally quite good, plenty of selection and most specialty restaurants generally good. Only negatives, since previous visit (5 years ago): Platinum section not adult only, (was before) so Platinum po [... read more]

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Laurie58  - 

Verified Purchaser

Las Brisas Huatulco: Super vacation!

We enjoyed our stay very much. The staff are very friendly and work hard at their jobs. We found the food good at all of the al a carte restaurants, and the buffet was good as well. We received the best service from Juan on the beach every day! He was very quick to bring us our bar refreshments. Eric was our Westjet rep and he was very helpful throughout our stay. If I had one thing that wasn't up to snuff, it was that the girls in the gift shop could not communicate with us very well. They did  [... read more]

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Marta  - 

Verified Purchaser

The Bel Air: The Belair Collections

The service was second to none. Staff bent over backwards to accommodate everyone from service, information and ensuring a easy flow to airport. highly recommend this resort. The view was spectacular..small resort was nice.

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Jeanp  - 

Verified Purchaser

Riu Tequila: overall exelent value

Even if its an older hotel, it was in excellent shape, very clean, spacious room with a well stock bar. Buffet restaurant was amazing so we did not bother to wait in line to get in at one of the 3 restaurants. Small walk to the beach and if you don't or cant the have a shuttle. once there plenty of chairs, bar. superb pool and restaurant at our disposal. Best feature for us, you can walk 2km either by the beach or street to playa del Carmen.

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Skippy Lucy  - 

Verified Purchaser

Secrets Aura Cozumel: Nice Resort but still needs some improvements

A Secrets repeaters, we felt that this result isn't quite up to the amazing standard the other Secrets have. Service in the Windows restaurant at breakfast and lunch needs addressing. (very slow service) The market café buffet needs some serious attention (ie its small and doesn't have anywhere near the selection the other Secrets have). The Bordeaux was excellent (we went 3 times). Dinner at Windows was terrific as well. We were upgraded to brand new rooms on the 4th floor by the Sky Bar. Abso [... read more]

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SassySans  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Jaw Dropping!

My visit to this resort was for a destination wedding (my boyfriend's brother was the Groom). The ceremony took place on a private beach area on the resort and it was a picture perfect location to have a beach wedding! In my opinion this resort is jaw dropping in both beauty and size! We stayed for a week. I highly suggest bringing some snorkel gear with you as you can do this activity on the beaches and you have the opportunity to see manta rays, sea turtles and different kinds of fish! The gro [... read more]

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Janf  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Great resort in Guayabitos

Have been to Decameron Los Cocos several times and we are very satisfied with the resort. We always stay in the superior rooms, which are a little quieter and have the adult pool. The staff are very friendly in this resort and always make us feel welcome. Lots to do around town with many good restaurants. Sad to leave and will definitely go back.

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Whiteybear  - 

Verified Purchaser

Canto Del Sol: Nice Resort

We had no issues with anything, the only negatives we could see was that there was no activities for teenagers, it went from small children to adult activities. The beach was not usable to swim or walk in due to rocks all down the beach that made it hard on your feet and there was a large drop off about ten feet into the water (could not touch bottom, found this out the hard way).

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Stacey1  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great Family Resort

Food & service fantastic.....excellent kids club & water park! The food & services are 4 star! Main pool should be 3 times bigger..... Check-in is terrible ..... Need to communicate with new guests better then everything would have flowed better - once check-in was done . ...... Great time!

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