Iberostar Waves Paraiso Beach: Not the Iberostar it once was......

As outlined in most of reviews I read, the following are rated by my standards of an All Inclusive Week: Property: excellent maintained and beautiful. Pool: Large and a great feature of the resort. Pool chairs were a problem for only half of the week. Food: Average. Buffet was very similar but did have a good variety of items. Went to the Italian for dinner one night, it was terrible. Went to the Smoke house one night it was very good. Buffet did have good service staff every time we wen [... read more]t. Tipping does help as we did. Towel exchange: Very good system and fast. Beach: Very good compared to most Mayan beaches. Value for the week: Below my expectations. I was here back in 2018 and I do believe the resort offerings have gone downhill. Room: Good. Dated but clean. Everything worked but its time to do some renovations. Check in/out: Great. Arrived late so were the only ones that checked in. Check out was very easy and fast. Concierge: Horrible. It reminded me of the time share bandits that usually hound you at the Cancun Airport. Must be on a commission or have quotas in the job. Very unprofessional for the Iberostar chain. Never really understood me when i indicated I wasn't interested. Shops: Pricing was ridiculous. Not sure why but it seemed that everything was overpriced and not of great value. I looked at a shirt and felt that the price was 4 times more than what it was worth. I did notice that suntan lotion was totally stupid in price. Make sure you bring more than what you need. Staff: Pool entertainers were great, front desk great and room cleaning was also great. I guess my only concern is a disappointment with Management. I really didn't feel like a valued Customer. No plans to go back to this resort. I might give Iberostar another chance down the road.

Bahia Principe Explore Coba: Beach was terrible

The hotel itself was beautiful. Staff were friendly. Rooms are outdated but still nice. Food was incredible. Be prepared for lots of walking. The resort is massive. If you are a beach person, this is not the resort for you. So rocky and not big at all. Good luck finding a chair also. The tram system is fine but not reliable.

Akumal Bay Beach and Spa Resort: Just what we needed

Akumal Bay Beach and Wellness resort was a setting for a quiet, relaxing vacation. The rooms, were clean and comfortable, the staff were so friendly and helpful going above and beyond with service. I would have liked to see more variety with the buffet and restaurant choices but we were not hungry. The beach was a little rocky getting in the water but we had heard that and brought water shoes which worked well. We loved the cabanas and this was amazing if you didn’t want to be in the sun. We [... read more] swam in both the pools and enjoyed strolls on the beach. Found my happy place

Bahia Principe Escape Sian Ka'an: You gotta go here!

What a beautiful resort! Room always clean and so stylish! Everyday the buffet was outstanding...food variety and taste was amazing. Entertainment every night. Bar service ,top rate! Stafff?.... hats off to you all for always going the extra mile.....

Secrets Akumal Riviera Maya: Great resort

The resort is well maintained, the staff are excellent, and the food is very good. There are three pools: very busy, busy and quiet. Each pool and building has its own concierge to ensure all your wants and needs are taken care. We have been to several Secrets, but enjoyed this location the best. This was our third visit.

Bahia Principe Explore Coba: Amazing resort!

My impression about this resort are as : - Ground was beautiful Buildings and rooms very clean Service workers everywhere very professional Food excellent, restorant very clean. All in all, very nice place to be as a four star resort priced well. Everything organised and managed properly.

Barcelo Maya Riviera: barcelo Maya Riviera - Adults only. Modern and very well managed

The Barcello Maya Riviera is the "adults only" and newest addition to the strip of Barcello hotels that are all on the same property. The hotels are all lined up beside each other along the shore. I would guess that its about a kilometer of walkable beach between the ends of the barcello property. The hotel is the newest one on this property. The building, lobby, and grounds are maintained beautifully. The hotel is very modern and current. The stone and tile work is outstanding.  [... read more] Breakfast and lunch is only available in the very large buffet. The hotel is able to host large conventions and this buffet section is built to handle it. The variety of food is great and well made. There are 4 other a la cart restaurants. Reservations are required. The service is excellent, the menus are excellent, the food is excellent. This is one of the best restaurant experiences we have had over the years. The pools are the largest, and cleanest we have seen. 4 Infinity edge, pools with a number of waterfall and tub like settings with jets. Beautifully maintained and a pleasure to use. This was our 2nd time back over 4 years. The hotel is maintained to the highest standard.

Sandos Playacar Beach Resort: Amazing resort

we spent a week for my niece's wedding and it was amazing! This is a large resort with plenty to do. They are very well equipped for kids and adults. Pools were great, rooms were clean, and they had the largest buffet I've ever seen. Also plenty of à la cart restaurants, but do book early. The one hour snorkelling booked through the resort's dive center, which was a 10 minute boat ride away, was spectacular and very were worse the time and money.

The Fives Beach Hotel and Residences Playa Del Carmen: Relaxing, Quiet, Clean, Beautiful

Spacious grounds, pretty gardens, very clean. Suite was spacious, clean, fridge constantly stocked with beverages, plenty of towels, shampoo/soap. Bed was comfortable. A variety of foods and restaurants to chose from, all delicious! Breakfast was our favorite, awesome omelets, French toast, pancakes, fruit. Ask for bacon! Music and shows in the evening was enjoyable! Friendly, friendly, easy going hard working staff, always available if needed! Calm, safe, happy atmosphere. Great for families, c [... read more]ouples if you just want to relax and de-stress!Special thank you to Maria for keeping our room/building 17 spotless!Alex our server in Arezzo-amazing service!Miguel our server in LaBrasserie-great coffee+service!Gustavo our Transat Rep for your help and very informative session!

Akumal Bay Beach and Spa Resort: Wonderful place

This was our second time there, and we enjoyed it. The staff was extremely helpful - a shout our for the front office manager Jorge (I am sure I am not spelling his name right!!), and Carolina! Thank you both for making the stay pleasant. The food was great, and we enjoyed the Mexican restaurant especially. The grill restaurant was a HUGE disappointment though. This came a a shock to us as the last time we were at Akumal Bay, we had rated it as the best - and this time alas it was even below th [... read more]e worst!!! I know the hotel cannot do anything about it (maybe you can??), but the beach was really bad. The rocks jutted out and the legs and feet got scraped a lot. If anything can be done about it, then it would go a long way in ensuring repeat customers. Some guests at the beach would occupy the loungers by placing their towels and "reserve" their seats. Some of us were left waiting more than two to three hours for someone to vacate, while those loungers stayed empty of guests. One day I decided to occupy after waiting for a while, and after two hours a couple came to claim "their" spot and the girl was very unpleasant and rude. If the hotel staff could monitor this, it would be polite to all the guests.

Ocean Maya Royale: Very nice resort!!

This resort is excellent as an adult get away. The grounds and the rooms are very well taken care of. This is the first resort (out of 10 trips up to date), that we don't need reservations at restaurants and are able to have à la carte restaurants every night if we wanted, except for the Japanese one. You can only reserve the same night at 5:30pm for your meal between 6:30 and 10pm (no big thing). The Hacienda (buffet) has a different theme every day, which is also very nice. El Charro re [... read more]staurant on the quiet pool side has excellent burgers, fries and salad at lunch time. The nightly shows are half different from other resorts we have been to. Tourists actually participate in great numbers to pool activities and beach volleyball. It would be nice to have more shade around the regular pool. The beach is cleaned daily when weeds show up. Barman does come on the beach if you want anything.

Ocean Riviera Paradise: The name says it all- Paradise!

Absolutely fantastic location. Couldn't have asked for anything better with this resort. Nice layout of the resort, nice balance of adults, kids and privilege areas. Tons of loungers at all pools (as long as you reserve early). All staff were SUPER nice and happy. Not too far from the airport. Was very happy with the privilege option.

Barcelo Maya Riviera: Vacation in Paradise

After months of waiting we (group of 6) finally took a belated birthday trip to this resort and what an awesome experience! We arrived right at check-in time and the front desk had us processed in under 10 minutes. Our room was 5722, Junior suite oceanview and did not disappoint. Super clean, huge comfortable bed (the biggest we've ever seen) and a view to die for were just what we needed. Mini fridge restocked daily, towels replaced and room left spotless every time. Just wonderful. Pros  [... read more]Pools were huge and perfect temperature Beach was kept seaweed free and had multiple available loungers. Sand was soft and white and water was crystal clear. A la cartes Went to all four and was not disappointed. Portion sizes were good and choices were plentiful Buffet Almost too many choices! Always a great selection and food was hot and replenished frequently Bars Great drink selection and bartenders were always friendly and service was fast. Club (Jaguars)/Strikers Bar A real night club at a resort and a rec/play area for all ages. Fun!! Cons None for this resort at all. We've been to quite a few all-inclusives and this was by far one of the best. A definite must return for us Just a heads up that the other resorts at this complex are a complete nightmare at the buffets. Kids misbehaving while their parents ignore them. Hands in the food, food on the floors and even a kid riding a scooter at dinner. Returning to the AO was a definite highlight after a visit to the Palace buffet. If you've seen the one negative YouTube review of this resort I can assure you that the person who posted it has either never really stayed here or is angry that he wasn't comped for his stay. Everything, and I do mean everything he said was a complete lie. Do yourself a favour and book this resort.

Valentin Imperial Riviera Maya: Amazing resort

The hotel is very good and clean Good service The restaurant is very good and have good menus Transfer from airport isn't perfect, no clear information haw to reach service and bus. Activities at pool and hotel are good.staff is very friendly

Barcelo Maya Palace: Best Beach Location

This is our 4th time to this resort and it is still the best and longest beach location. Accomodations were great and. grounds always well maintained.Lots of pools to choose from. This was the first time we were disappointed with the food....you won't go hungry but the quality of food was not as good as I remember but they say that covid has changed a lot with these hotels. Did a couple of ala cartes and they were excellent, wish we had booked more.

Bahia Principe Explore Coba: A very nice place

We enjoyed 10 days in this resort. We have been here 4 times. The ambiance is nice and family oriented. The service was first class. Specially in the a la cart restaurants. They have professional waiters. The grounds are very clean and the gardens well tended. Our room was cleaned daily and left us fresh towels always. We participated in several activities, we played horse shoes the young man named Gerardo was very enthusiastic and very nice. My husband raced in a kayak in the pool, I did an  [... read more]aqua fit class and a Pilates class with Abigail. We were very grateful to Andres the Captain for his personalized service during our dinner. We love this place is good value for your money. We recommend it and we hope to return.

Paradisus Playa del Carmen: Spectacular resort

Very service oriented. All staff were pleasant and helpful. Rooms, grounds, pools all very pleasing. The food and restaurant selections were fantastic! Check in/out was straight forward. Lots of areas to grab a cocktail.

Valentin Imperial Riviera Maya: Amazing resort

The hotel is very good and clean Good service The restaurant is very good and have good menus Transfer from airport isn't perfect, no clear information haw to reach service and bus. Activities at pool and hotel are good.staff is very friendly

Paradisus Playa del Carmen: Loved this resort!

This resort was absolutely beautiful and the staff was so accommodating and nice. The food was one of the best for all the resorts I have been to. Also loved the room service option. I would highly recommend!

Hyatt Zilara Riviera Maya: Below average

I have been to this hotel twice the last 6 months. From the first time I visited till my recent visit the hotel has changed management. The change has not been for the better. The Hyatt group should bring it back up to Secrets standards. Will not return again.