Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Barcelo Solymar: Mediocre Resort

The resort itself is not bad, but it wasn't as clean as it could've been, and it had a weird funky smell inside. Some things are falling apart in the resort grounds and in the rooms. There was hardly any entertainment. The bars in the resort wouldn't offer certain drinks, and you'd have to go to the other one... if it was still open..they'd close early. The pool was nice and the beach was amazing... although, I wish the beach chairs also had tables to put your drinks on.

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Gaviota  - 

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Allegro Playacar: Amazing Vacation at Allegro Playacar

We just returned from our 3rd trip to Allegro Playacar this year for 7 nights. Amazing great resort...people very friendly. Not too much traffic which made my vacation a treat..very relaxing. The beach was awesome...great white sand and not overcrowded. washrooms... Nice clean rooms, wonderful staff.The pools are always clean as are the beautiful grounds. The buffet was excellent with a different experience each night..food excellent although more seafood would have been appreciated. Special th [... read more]

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Perfect size and location

This is a beautiful, well maintained, very clean resort. Our room was beautiful and well appointed. The decor throughout the resort was old Spanish influenced and furniture everywhere was very fine quality. The staff were excellent, polite and very accommodating. The best part was the magnificent swimming pool with plenty of comfortable seating and shade for everyone. The food was very good although I personally do not like having to make reservations. The beach is beautiful but the distance  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Excellent Resort

The hotel was kept very clean. There was a number of Specialty Restaurants with very good food and the buffets had lots of delicious choices as well. The grounds and beach were clean and well maintained. Premium rooms had excellent customer services. All in all it was a great resort.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Good value, not a 5 star

The resort is a bit outdated and in need of few renovations. Food is just OK, occasionally just bland and not properly cooked (e.g. "baked" potatoes are almost raw) . The resort is huge yet it's kept very clean. Beach is awesome, lots of shade under palm trees. Staff is friendly and helpful. Recommended for families with smaller kids as there is plenty of stuff to do all day long.

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Stefan  - 

Verified Purchaser

Barcelo Bavaro Palace: Best beach, nice people

This is a great resort to relax; the shallow water is safe for kids. we’ve been there in June and again in late August when the water was warm, air temperature was 31C. The French restaurant has one of the best chefs. However, all the restaurants are great. The buffet is diversified, even for vegetarians. The one at the second floor is more quiet than the one at the ground level. At the second floor Maria makes the best Spanish coffee. The only problem is the internet as we’ve got d [... read more]

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Alexandra  - 

Verified Purchaser

Royal Hideaway Playacar: Paradise!

This was my first ever trip to Mexico, and from the moment I got off the airplane it was just magical! First off, the people are incredibly kind and helpful. Arriving at the resort was like walking into a slice of heaven. The Royal Hideaway Playacar is absolutely breathtaking. The grounds are consistently and beautifully manicured. The room was spectacular! Very comfortable bed and luxurious washroom. It also had a lovely balcony with a view of the pool and ocean. Who could ask for more! The foo [... read more]

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Piper  - 

Verified Purchaser

Barcelo Maya Colonial: Great time had by all

Beautiful resort. Took a few days for them to get our rooms together (as we requested at booking) with the group we were with but eventually we were all together. Staff was awesome. Food was fabulous. All in all, a great place to stay.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Very nice

The resort was very clean, and nice gardens. The food was very good, you can’t possibly go hungry here. However I will say the al la carte dinner portions are way too large- so much waste! The resort is very large so if you have mobility issues I may not recommend as transportation is scarce. Many things to do here. The beach was ok- not as long and rock free as one would hope. The beach front at the colonial was the nicest and really the only option for swimming. Having the premium level was  [... read more]

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Shannlands  - 

Verified Purchaser

Palma Real: Laid back fun!

This hotel is pretty big for a 3 star. It has 5 buildings 3 pools, a large buffet area, 3 restaurants and the entertainment stage is awesome. The entertainers are so talented. The beach is beautiful everywhere in Varadero. The staff are friendly and accommodating. I’ve stayed here before and will stay again.

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Well rested  - 

Verified Purchaser

Barcelo Maya Caribe: Excellent

Great food and grounds, nice beach, highly recommended. It's a complex made of several hotels. Staff was constantly working on maintaining grounds and cleanliness. Make sure that you have small change to tip everyone.

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Private  - 

Verified Purchaser

Occidental Caribe: Trip Central

ThankS ThankS ThankS BOOM Appreciate Trip central service and recommendations Plane was a good time Food was average SWWWWWEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEETTTTTTTTTTTTTTTTTT We need a vacation from our vacation ;)

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Trip review

Our trip was amazing and Jenn was fantastic. Helped us out so much. Only problem we had was with the parking. We weren't clear on where to park and we parked in the wrong lot. Ended up having to pay $125 to get out! Other than that everything was great.

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Great resort!

The resort is beautiful and massive with many pools and beach spots. Great place for friends, families or couples. There's a wide variety of restaurants for all tastes. The staff was very kind and made sure we had the best of times.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Unforgettable First Visit to Mexico!

The hotel was spotless, the service was amazing, and the food was great!!! We had 5 a la carte restaurant meals and went to: Kyoto (twice), La Fuenta, Mexico Linda, Trattoria and Brasserie (this was on the Palace side so we just paid $20USD each for a very fancy meal). Guest services and reception were both very helpful! The best activities on the resort were tennis and paddle boarding - both free with the resort stay. We also really enjoyed the Circus show and the Mexicana show. The [... read more]

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Jojo  - 

Verified Purchaser

Palma Real: ok if it's cheap

grounds are deceit, the rooms and hall ways could use a up grade , not a bad hotel if it's cheap enough. nite entertainment not very good in the summer months .staff are fair .the biggest complaint would be the food after the second day all about the same

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Beautiful resort

We had an amazing week! Loved that the park was eco friendly lots of plants. We went to most of the dinner restaurants as they did not require a reservation the most we waited was 30mins, we never go to the restaurants that require reservation because we can never keep them. The food was good the rooms where nice the staff was excellent. Xcaret was beautiful lots to do you can go in by the beach snack area which was great as food and drinks are very expensive at xcaret when we where hungry we w [... read more]

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Egos  - 

Verified Purchaser

Occidental Punta Cana: Good

We like the hotel especially staff are friendly but something needs to be improved. We booked for a à la carte restaurant but for booking line we were waiting 30 minutes. Any way we like to hotel thanks

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Private  - 

Verified Purchaser

Barcelo Solymar: Black Mold !

I have been to this resort 5 times but not in the past 10 years. It used to be well maintained but it was a dump this time. The air conditioning units in the huge lobby area were leaking all throughout the resort, the floors were slippery and there was mold and areas ready to cave in on the ceilings. There was no hot water the entire 9 days we were there plus our room was horrible, the furniture and mattress was so old and worn out, what a shame it was that the balcony doors handles were remove [... read more]

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Raduu87  - 

Verified Purchaser

Palma Real: Very dirty

For checking in I was waiting for about 3 hours Bars are very dirty Rooms are very dirty Pools are smelling of pee. I've seen a little boy peeing next to the pool. Parents didn't say nothing. The only positive point is the location. Is right in the downtown

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