Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Playa Vista Azul: Very nice

Knowing that Covid has been a problem for the past 2 1/2 years in the travel and tourism industry along with all other sectors of our economy and still not over, I prepared myself to not expect too much. So when I arrived I must say it was a very nice hotel. The service was excellent, the food was okay but not a whole lot compared to pre-pandemic times. I wasn’t starving and I can’t complain cause it’s no one’s fault. The bedroom was cleaned on time. The only issue was the toiletries wer [... read more]

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Melanie  - 

Verified Purchaser

Selectum Family Resort Varadero: Lovely new and clean resort

Beautiful resort except food was not impressive amd the beach was terrible! Nothing but rocks and large hill of sand. Could not even walk on the beach. Very disappointed in that. Service was wonderful.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Love Varadero

The night life in Varadero was amazing and the people even more amazing. The weather is April was hot everyday. You dont have to get pesos anymore which made it easy The snack ateas on the strip were a lot of fun to eat at at beer was inexpensive. The Beatles bar is a must to go to fir good rick and roll music.

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Private  - 

Verified Purchaser

Playa Vista Azul: Disappointment

The resort grounds were nice and the beaches were beautiful. The rooms were disgusting. The blankets were dirty and smelt. The beach towels were being rationed and when I finally got one, it smelt bad, it had obviously not been washed, just dried after someone else had used it. The service was not good, staff constantly asked for tips.

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Private  - 

Verified Purchaser

Melia Internacional: One of the Better Resorts in Varadero

We have been to Cuba almost 20 times and we have stayed at many hotels and casa particulars. We feel we appreciate what a 4 or 5 star hotel in Cuba is compared to elsewhere. There is a difference. If you've never been, expect a different quality of food, due largely to the US embargo. But as far as hotels in the area goes, this place is probably one of the better ones. Service was good and overall the hotel was clean. Sensum restaurant was one of the better restaurants for our liking. Overall th [... read more]

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Perfect location

Really enjoyed the hotel. Staff at front desk was very helpful and efficient. The food was OK considering post pandemic situation. Some rooms were better than others, staff did their best with available supplies. Loved all the staff because of their easy going attitudes. Had a wonderful vacation with my friends...would go back anytime.

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Crystal  - 

Verified Purchaser

Playa Vista Azul: Best resort in Cuba

This is our second stay at Playa Vista Azul. The staff are amazing, the service is top notch! The food is the best in Cuba. There are 2 beautiful beaches. Highly recommend upgrading to privilege you get premium alcohol selection with your own beautiful bar pool side. Better food choices aswell. The resort is very close to Varadero town too. The only con I would say is the beds are on the harder side but after a day of sun and beach we crashed pretty easily.

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Mjordan  - 

Verified Purchaser

Sol Palmeras: Not the best resort

Food was not to good hard to eat the meat if you don’t get to the buffet right away all the meat is gone. Pretty much every employee was friendly and really got along with. The beach is absolutely gorgeous more then enough room pool has comfy beds

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Donna  - 

Verified Purchaser

Playa Vista Azul: So, so

The Azul Vista was a moderate resort. Quite large but needs updating. The very large jacuzzi isn't hot water and not all the jets work. The large swimming pool had a fantastic waterfall but again it doesn't work. It's a kid friendly resort but has no activities for the wee ones. The food at the one Ala carte we went to (Italian) was yummy. The buffet was always plentiful, hot and had many choices. Our room area was large as was our shower. Your ac is controlled by a thermostat that shuts off whe [... read more]

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Private  - 

Verified Purchaser

Roc Barlovento: Alright resort

This resort was tired, like most hotels I have been told in Cuba. Room was clean, beds comfortable but we had a gross, moldy shower curtain. The toilet wouldn't always flush so we had to open the back to pull the chain. The balcony (romeo and juliet style) so no sitting out there. Public washrooms most days no soap to wash hands except in lobby. The restaurant staff were very nice but can't say all bartenders were. Bellhop workers very nice and helpful. Food is okay, mostly same selection e [... read more]

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Donna  - 

Verified Purchaser

Playa Vista Azul: Needs some updating

The hotel was filled with children. Many were very well behaved. Congrats to those parents however the resort might want to adapt to entertain the kids more. There is honestly nothing for them to do except play in the pool. The beaches aren't the nicest. Too much coral and shells. There are 2 beaches. A smaller and larger one. We didn't like either. It was a very long walk, or short drive to the larger beach and then a precarious set of steps down. No bathroom facilities at the larger beach. Th [... read more]

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Private  - 

Verified Purchaser

Sol Palmeras: Fantastic family-oriented resort

Re our stay at Sol Palmeras, Apr1 to 8, 2023: My husband, my adult son and I spent a wonderful week at this resort, in one of the convenient bungalows. We have very little to complain about this trip! Staff were friendly and helpful. Most exceptional was the fact that none of the staff harassed us for any money or gifts, which was the case in other resorts. We gave candies to those who served us at the bars and buffet tables. Most were overjoyed to receive this small token of gratitude. We br [... read more]

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: Cuatro Palmas Review

Great location in Varadero Dated rooms that could benefit to be updated Great that it is only adults The lobby bartender - older gentleman is very rude! Food is bland Great room cleaning service !

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BandV  - 

Verified Purchaser

Memories Jibacoa: Great vacation

Food was good, grounds were well kept, lots of activities, very friendly staff, clean room, nice pool, wonderful beach with amazing view of the mountains right behind it. Would have preferred less smoking around the pool

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Private  - 

Verified Purchaser

Paradisus Varadero: Has Potential

Beach and pools were amazing , coffee was great , mixed drinks were limited and not very good , food was same thing everyday with no beef or pork , chicken and fish only protein, a la cartes were same as buffets pre much, toilet paper was available in public washrooms 25 % of the time , hand dryers didn't work and no paper towels to dry your hands , this resort has potential because of the location and grounds being so good

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Roxan  - 

Verified Purchaser

Melia Peninsula Varadero: People are amazing

We stayed for 7 days my friend son have allergies, from the front desk to customer service to chef and kitchen helpers satisfied her needs. We are greatful to all their help. The servers Daniella, Cardinal, Ric, Jennysy, Stephanie are very helpful to us. Chef Santiago done beyond the needs of the kid who have allergy with the help of kitchen supervisor Janet. Our room attendant Katie is funny and very helpful 10 thumbs up to all the staff of the Melia Peninsula Varadero till next time

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Private  - 

Verified Purchaser

Roc Arenas Doradas: Family resort well presented for all ages...

Thanx to Tammy B for all the arrangements++..This is a Great resort. Two story guest buildings; well presented, landscaped and maintained grounds. Grand reception area ; coffee bar with out side seating patio; covered but open to the outside lounge area; small bandshell with seating for the well presented evening dance and music reviews & adjacent disco lounge. Pathways with stone work made it easy to move about. Very pretty overall...!!! Meals generally with variety and safely presented. C [... read more]

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Den and Heide  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Royalton Hicacos continues to shine

The Royalton has experienced 4 difficult years since our last visit. Years in which COVID reduced tourism to a trickle and Cuba's income was hard hit. Nonetheless the Royalton came through it well and we were delighted to find the Resort little changed. The Grounds were in great shape, the Staff as willing to help as always, our Room the same as ever and the Restaurants well stocked. Some shortages sure but that was to be expected. In short - the Royalton lived up to it's diamond rating. We woul [... read more]

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Reba  - 

Verified Purchaser

Paradisus Princesa Del Mar: Bad Experience...

I liked the beaches and the resort lay out, but the food and the house keeping was a disaster...I lost 4 LB during 7 days trip. There was no customer service, bad attitude of staff, even though we were tipping every one of them that talked to us. There were COCKROCHES in the buffet going around the dishes, even we had a big one in our room that had to chase him out. They were not changing the towels daily, leave the same towel wet back on hanger and when we asked for a new one they sent u [... read more]

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Tess in the Caribbean  - 

Verified Purchaser

Paradisus Princesa Del Mar: Paradisus Princesa Del Mar

The food at the buffet restaurant was vey clean specious and had numerous choices oif proteins, fruits and grains. Our room was large and spacious with a king size bed and very comfortable. Rooms were cleaned every day. 3 bottles of bottled water were provided everyday, and beers for the fridge. The resort grounds were well maintained. The hedges with vibrant blossoms of bright fushia flowers was very appealing. They had musical, dancing entertainment. Music played very d [... read more]

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